May 2025 A Compassionate, Respectful, and Seamless Experience During a Difficult Time…read more-Planning my father's funeral was one of the most emotionally difficult moments of my life, but Salser & Dillard Funeral Chapel provided compassionate, respectful, and professional support from start to finish. I worked closely with Christina, who guided me through the funeral planning process with grace and empathy. She listened patiently to all my questions, comments, and concerns, and made sure I understood each detail before making any decisions. I appreciated how she respected my privacy and never made me feel rushed or pressured. Every change I requested was communicated clearly, and I felt truly supported throughout the entire process. I was especially grateful for the private time I was given with my father in the days leading up to the service something I will never forget. On the day of the funeral, everything went exactly as planned. Frank was incredibly kind and personable, helping ensure the service flowed smoothly and on schedule. His presence and professionalism brought a sense of calm to what was otherwise a very emotional day. Following the service, we moved directly across the parking lot to the reception venue, where I worked with Jessica as our event coordinator. Jessica was outstanding she helped plan every detail of our potluck reception, offered thoughtful suggestions, and made sure the space was beautifully arranged. Her professionalism and warmth were evident from our planning meeting through the day of the event. I was very pleased with the overall package we selected and the quality of service provided by both the funeral chapel and the event venue. During a time of deep sorrow, Salser & Dillard gave me peace of mind and allowed my family to focus on honoring and remembering my father. I am truly thankful for the care and support I received from the entire team.

First, I was sad to see the reviews of bad experiences some people had during their time of grief…read more My uncle passed recently and my mother and I met primarily with Christine who was great from the beginning. She was patient and comforting with my mother and assisted me with navigating through the process of laying my uncle to rest. On the evening of the rosary and day of the burial, Nate from Salser & Dillard, was great. He and the other team members were helpful and attentive. Everyone from the ladies at the front desk to the ushers at the rosary were friendly and professional. I would highly recommend Salser & Dillard to anyone in need of a funeral home. I just can't thank them enough!

Not sure how to review a cemetery but from I'm observation here it is…read more As you drive in thru the two rustic brick pillars off of Giddings and Goshen Ave. It opens up to lush green well kept lawns and a paved narrow road. There is plenty of parking throughout the grounds. The oldest part of the grounds have large garnet head stones and statues just breath taking and yet peaceful at the same time. We attended a gravesite service in the area where cremations are buried the lawns well maintained. There were two canopies erected for shade and chairs provided for family and friends to sit As the service was given. All in all it seems like a peaceful resting place for loved to visit.

Visalia cemetery why does my family headstones look so damn dirty and disgusting! Weeds/grass is…read moreover grown ! Clean this mess up !

Staff are professional, kind and compassionate. They explained the process very well and our family…read morehighly recommends their services.

I lost my daughter January 21, 2026. I chose this company because a hospice nurse recommended. This…read morewas a my experience. They picked her up at 7am. The two gentlemen were amazing. They called me at 7:30am for payment. The lady told me she'll be ready in three days. I called back and a gentleman answered, I asked him when can we say goodbyes. He said it'll be $300 more and in two days time. He said he'll have someone reach out to me for the date and time. I waited all that day and the next day and no phone call so I started calling after 2pm 3x that day and no one answered. I called repeatedly for the next two days drove to their," office ". Long story shot, three weeks and few answers phone calls with them saying waiting on state licensing. They cremated her before we got to say goodbye. I went to pick her up on February 13, 2026. Yes they gave me a refund and an urn but still to this very day I feel like I failed my daughter. I wish I had never took the recommendation from that Nurse. I do not recommend this company. The receptionist is so so rude.

I attended a dear friend funeral this morning .the 2 gals was very disorganized.poor Ray he would…read morehave been on his heals .. millers get get together .on the plus side the young man taken care the flowers was and is very professional I should got his name ..

These people rushed typing out my family members obituary to the point of NUMEROUS MISTAKES,…read moreMisspelled Name, Missing Words, Misspelled the City, Bad punctuation, SO MANY ERRORS.. How Dare you rush, not proof read and still charge people for this crap.? This place is Trash and it disrespectful to my family and my dead relative. Let's see how you feel when it's YOUR family member..

Eddie, a very warm 'Thank You' for your help during a very difficult time for my family and I. We…read morefelt your compassion and care through the entire process while you also educated us on all the details we didn't know to think about. Our family feels fortunate to have been introduced to you. We are grateful for all your help during this time.

Thank you, Eddie, for your compassion and knowledge during this time. Not only were you and all of…read moreyour staff knowledgeable and professional, but your love for your job brought us comfort. Thank you!

This location is a beautiful place of rest. The cemetery is surrounded by orchards, vineyards and…read morehills. The staff was kind, accommodating and easy to work with. They do charge a 4% fee to use a credit card/debit card. That felt odd nowadays to have a fee associated with a machine, especially when the "fee" totals $150.

This place does not care about your loved ones. They will not pay for a new well to be put in…read morebecause it's to expensive even tho they made a killing during COVID, all the grass is dead. Family members we're bringing their own water hoses to water.. now they put a stop to that too! They changed out all the faucets so you can not hook up your water hose to them. The grounds keepers have no respect for headstones when "doing their job" when mowing and weed eating, don't think they are going to clean up after themselves! They are much to busy trying to look busy. Here is the proof I spent about an hour polishing my Father's headstone and came the next day to find this. Talking to them is like talking to the wall they don't care and blame the "board members" they just collect your money.

When my husband died almost a year ago, I was gob smacked. We had not planned for our funerals yet…read more Phipps-Dale Funeral Chapel took complete charge and told us everything we needed to do. They also helped us by posting an obituary on their website, and to find singers. And they were so very, very kind. I sincerely don't know what I would have done without them. When you lose a loved one, I highly recommend them.

On behalf of the Alves family we would like to express our sincere gratitude of the professionalism…read morewe received during our time of loss. These men were amazingly kind and thoughtful and very attentive to our families requests. My sweet grandmother looked liked an angel. Her hair was beautiful, the tone of her skin was natural looking. and she was positioned perfectly. I'm still amazed how they captured her beauty. We appreciate you. Thank you!

Brianna at Peoples took care of us during of very rough time. Never done any planning for a funeral…read morebefore but she did above and beyond to accommodate our needs and we appreciated it.

People's Funeral Chapel was suggested to me by the nursing home my relative was living in and…read moreunfortunately, I didn't do any research. My suggestion is that you really do your research and shop around before agreeing for People's to do your service. People's Funeral Chapel is very expensive. There are funeral homes in the neighboring cities that provide the same services for a lot less. When dealing with a death of a loved one emotions are all over the place and I feel Peolple's took advantage and charged almost 3 times what a competitor would have charged me to move my relative. The people were nice enough but at the end of the day it's a rough time for the family and I feel People's took advantage of that. Please just do a little window shopping before using People's.

A house of horrors, gross biohazard violations, and psychological torture of a grieving family."…read more If you want to experience total administrative abandonment, financial extortion, and profound cruelty while trying to lay a loved one to rest, Sterling & Smith Funeral Directors in Tulare is the exact place to go. UNLESS YOU GIVE THE FAMILY A REFUND AS THEY DESERVE I WILL NOT CONSIDER UPDATING MY REVIEW PERIOD. IF YOU CALL THE FAMILY AND GIVE THEM A REFUND I WILL FIX MY REVIEW BUT UNTIL THEN LET ME TELL THE VERY HARSH UGLY TRUTH HERE... ADVISORY (TW) Possible trigger warring: There is evidence of remains mishandling, dead rodent droppings on the body, a melted glass jar between the body's thighs MELTED into the skin, with dead maggots, evidence they may be experimenting with human remains... and even pressured the family saying "BURN THE BODY ALREADY" etc don't read on if you've got a weak stomach. THE nightmare with this facility involved a litany of unspeakable violations: * Retaliation and Biohazard Exposure: The decedent's brother was forced to wait over a month just to view his brother's body, only to be subjected to retaliatory hostility and interrogation-room intimidation. When they were finally allowed back, they were offered zero Personal Protective Equipment (PPE) and handed a mask only upon asking. * Unsecured Public Viewing & Mutilated Remains: The body was wheeled into an unsecured, regular public waiting room accessible to anyone AND EXPOSED TO THE REGULAR WAITING AREA WHERE YOU YOURSELF WOULD SIT TO WAIT. The physical condition of the remains was horrific and defied basic science--the top half was decomposed beyond belief while the bottom half was remarkably preserved, raising terrifying questions about improper preservation, experimental handling, or an active identity swap. * Foreign Debris and Pest Infestation: Most abhorrently, the body was found with a melted jar wedged between its legs, alongside maggots and rodent droppings. * Financial Extortion & Forensic Deception: After local law enforcement neglected their statutory duty to collect DNA, the grieving family was forced to pay out-of-pocket costs. Worse, the facility tech Tania Hill engaged in a malicious bait-and-switch: promising that fingernails had been sent for testing, then ignoring any further communication with the family. Only for the lab to reveal later that they Sterling & Smith / Tania Hill had sent bones instead-- HOW DO YOU MISTAKE BONES FOR FINGERNAILS? THESE PEOPLE ARE SICK- EVIL MONSTERS - leaving the family to be mocked via text message ("lol") and cruelly pressured and they tried to extort the family for 3K extra to fix Tania Hills "fingernail" collection & complete chain-of-custody failures. NOT ACCEPTABLE PERIOD. From blocking valid 50-50 authorization proxies to subjecting a grieving mother to text-message mockery and psychological abuse, this facility operates with zero human decency, zero regulatory compliance, and a complete disregard for the dignity of the dead. Avoid at all costs. Case and regulatory files are active with the Cemetery and Funeral Bureau (Complaint #262700212) and federal oversight. If you have a problem to report them to the CFB immediately. Oh, and after I filled a complaint... not only did the person I filled the complain about to corporate intercept my email... and replied himself to avoid upper command staff to see his unethical behavior but then he got his personal lawyer and tried to bully me in email with a bluff... (when I called him on his bluff he finally stopped emailing and then literally he started calling me around 2-3am blowing my phone up... ) Yeah if you're reading this Scott Shade, you know excatly what you did and continue to do, you're a disgrace and this facility is a debauchery. If they've done all this with a body... What else have they been doing with bodies? I have a hard time believing no body else has had trouble with this place...

Went to a service for my friends dad the tvs weren't working someone ripped the cables out their…read moretech guy wasn't very quick at fixing it I jumped in to help got one of the tvs to work and while the services were going on they were asking me what I would do to maybe upgrade their system during the eulogy mind you smfh they seem like they weren't really worried about it didn't offer any kind of break in the price pretty sad pay for the services and use of the facilities and they aren't what they are supposed to be and zero compensation is offered especially when they knew there was an issue before anyone got there honestly wouldn't be hard to update their av system and I wouldn't mind helping I just didn't appreciate being asked while my friend was being honored :-/