First, I was sad to see the reviews of bad experiences some people had during their time of grief…read more My uncle passed recently and my mother and I met primarily with Christine who was great from the beginning. She was patient and comforting with my mother and assisted me with navigating through the process of laying my uncle to rest. On the evening of the rosary and day of the burial, Nate from Salser & Dillard, was great. He and the other team members were helpful and attentive. Everyone from the ladies at the front desk to the ushers at the rosary were friendly and professional. I would highly recommend Salser & Dillard to anyone in need of a funeral home. I just can't thank them enough!

May 2025 A Compassionate, Respectful, and Seamless Experience During a Difficult Time…read more-Planning my father's funeral was one of the most emotionally difficult moments of my life, but Salser & Dillard Funeral Chapel provided compassionate, respectful, and professional support from start to finish. I worked closely with Christina, who guided me through the funeral planning process with grace and empathy. She listened patiently to all my questions, comments, and concerns, and made sure I understood each detail before making any decisions. I appreciated how she respected my privacy and never made me feel rushed or pressured. Every change I requested was communicated clearly, and I felt truly supported throughout the entire process. I was especially grateful for the private time I was given with my father in the days leading up to the service something I will never forget. On the day of the funeral, everything went exactly as planned. Frank was incredibly kind and personable, helping ensure the service flowed smoothly and on schedule. His presence and professionalism brought a sense of calm to what was otherwise a very emotional day. Following the service, we moved directly across the parking lot to the reception venue, where I worked with Jessica as our event coordinator. Jessica was outstanding she helped plan every detail of our potluck reception, offered thoughtful suggestions, and made sure the space was beautifully arranged. Her professionalism and warmth were evident from our planning meeting through the day of the event. I was very pleased with the overall package we selected and the quality of service provided by both the funeral chapel and the event venue. During a time of deep sorrow, Salser & Dillard gave me peace of mind and allowed my family to focus on honoring and remembering my father. I am truly thankful for the care and support I received from the entire team.

I attended a dear friend funeral this morning .the 2 gals was very disorganized.poor Ray he would…read morehave been on his heals .. millers get get together .on the plus side the young man taken care the flowers was and is very professional I should got his name ..

These people rushed typing out my family members obituary to the point of NUMEROUS MISTAKES,…read moreMisspelled Name, Missing Words, Misspelled the City, Bad punctuation, SO MANY ERRORS.. How Dare you rush, not proof read and still charge people for this crap.? This place is Trash and it disrespectful to my family and my dead relative. Let's see how you feel when it's YOUR family member..

I lost my daughter January 21, 2026. I chose this company because a hospice nurse recommended. This…read morewas a my experience. They picked her up at 7am. The two gentlemen were amazing. They called me at 7:30am for payment. The lady told me she'll be ready in three days. I called back and a gentleman answered, I asked him when can we say goodbyes. He said it'll be $300 more and in two days time. He said he'll have someone reach out to me for the date and time. I waited all that day and the next day and no phone call so I started calling after 2pm 3x that day and no one answered. I called repeatedly for the next two days drove to their," office ". Long story shot, three weeks and few answers phone calls with them saying waiting on state licensing. They cremated her before we got to say goodbye. I went to pick her up on February 13, 2026. Yes they gave me a refund and an urn but still to this very day I feel like I failed my daughter. I wish I had never took the recommendation from that Nurse. I do not recommend this company. The receptionist is so so rude.

Angels Cremation has the worst customer service! There is very little follow-up with next of kin…read moreonce they receive payment. Their process is slow and they do not seem to care about communication. They do not offer any assistance beyond another excuse why my husband is still at the coroner's office almost 3 weeks after his passing always placing the delay on the fault of the coroners office or doctors office. Now they state that the cremation, preparation of ashes and death certificate MAY be done next week! Maybe!!!! My life is on hold waiting for them to do the job they have been paid to do.

If someone passes in your family, I highly recommend Brad Miller! He was accurate and brought up…read moreall the important experiences for planning a funeral! He is number one in our book.

Wasn't a good experience. The week before my mom died I called them and asked what I needed to do--…read moreor could expect. I also asked about a pre-paid funeral policy she believed she had purchased. They said they would check for it-- and call me back the next day with information. Never heard back. A week later Hadley's picked my mom up from assisted living-- I kind of expected a phone call at that time. The next day I called-- and yep, they had her. They scheduled an appointment to meet two days later, again saying they would check on her policy. . When we arrived-- it was obvious she hadn't checked on policy-- left room several times to check here and there and call people. The rest of the meeting not much was presented-- I had to ask about clothes-- graveside- obituary. They took her handwritten obit-- I offered to type up and bring back-- but they said they would handle it. I wrote a check-- and we were gone. No graveside, but they said it would be several hundred more if we wanted to stand near grave when she was put in the ground. Without the extra money we had to stay at road. Well-- obit was not completed-- called several days later and they said they were still working on it. We were anxious to get in paper-- so I cancelled them and typed it up and submitted myself to newspaper. Took me less than 30 minutes. At cemetery-- cemetery staff let us get right up to the casket, and even gave us a few minutes. No need for an extra fee. Later we checked with Smiths in Exeter if she had pre-paid there -- and was just mistaken. They were wonderful-- gave us numbers to call with state insurance commission to check on a policy. Went out of their way with suggestions. And we were able to find it as just a regular life insurance policy-- although she was sure it was held by Hadley's. It was a simple for Hadley's. We had church service with no casket-- no viewing. But a bit frustrating how little they did -- didn't go an inch out of their way for anything. We won't be using them again.

Had the pleasure to do business by ordering a bronze plate. The process went very smooth and…read moreprofessional. Angie has the best customer service etiquette. She answered all of our questions and took the time to explain everything in detail. Angie went above and beyond as far as making calls to the Cemetery to answer and clarify questions that she did not know the answer to, since policies vary from cemetery to cemetery. I sure recommend Angie to anyone that need their services for their loved ones. I am grateful for our local businesses like Visalia Granite & Marble to employ such caring employees like Angie to assist families during these hard times of losing a loved one. Thanks a Million Angie!

Great place to get your loved one a gravestone. Great price, Friendly and personable staff…read more Beautiful work done on my dads gravestones. They went the extra mile to make it perfect. I recommend this business 10/10. Thanks Visalia Granite and Marble Works.

Awesome, service my kids loved the experience. Would recommend it. On time, great customer service,…read morepolite and helpful.

From the owner: We at Divine Doves of SugarLand Farm wish to provide you and your family with the most enchanting…read moreand breathtaking white dove release, to ensure that your special occasion is one of the most inspirational and memorable days of your life. Why should you choose us for your special occasion? ♥ We are a small business, capable of catering to your specific needs ♥ We will match our colors to your event, to the best of our ability, and dress appropriately for the occasion ♥ We treat our doves like royalty, with one-on-one attention, never overworking our pampered birds, so they are comfortable being hand-held ♥ We are dedicated to providing an unforgettable and meaningful memory that you and your loved ones will cherish for years to come

Rico's Memorial Stones restored my parent's graveside marker, and it looks brand new and at a…read morereasonable price. I live in Southern California, and during the holidays, I returned to Fresno and stopped at my parent's graveside to leave flowers and prayers. Their graveside marker appeared worn and deteriorated. I surfed the web and found Rico's. Denise, the office manager, was very patient and understanding and provided exemplary communication throughout the process. The technicians Jimmy and Jose performed an excellent restoration, as evident in the attached before and after photos. Your loved ones may be gone, however, never forgotten thanks to the kind and caring people at Rico Memorial Stones.

* Paid in full for a headstone bench in September 2023. *…read moreFinal artwork approval was given on August 27, 2024, despite prior delays. * Given an estimated completion date of December 2024, but no updates were provided. * Every response from the company has only come after we initiated contact. * No response at all to recent inquiries requesting an update or resolution. * This delay has caused significant emotional distress as we have been unable to honor our parents' graveside for over a year.

This family owned business was professional and hands on support throughout the entire process…read more Excellent communication even though I do not live in the area. Smooth, fast and problem free transaction. Thank you for your help with getting a custom headstone. Tip: they also do headstone restoration!

What a wonderful and thoughtful company to work with…read more My siblings and I wanted to create a double headstone that would encompass our fathers WWII veterans information and our recently deceased mother's information - Bell Memorials really came through! Our sister had a design she wanted to use; I sent it to Rebecca who created the headstone we wanted and more. Bell Memorials did everything they could to have the headstone completed and delivered to the Reedley cemetery by the date we were going to bury our mothers ashes. They did - Reedley cemetery crew moved us up in the que, the new headstone was set and waiting for our family service when we arrived. As an added surprise, the lettering was done in gold, which showed up beautifully on the Sierra White granite headstone. Bell Memorials, your service is the BEST!

My father passed away overseas recently due to the pandemic and we've been eyeing this company as…read moreurn choices are limited in the Philippines. Placed my order via online chat on the 30th of June and received it 15 days later. Now, that's not much of a problem for us as they shipped it 3 days after I placed my order. Also, shipment of my dad's ashes took longer so we didn't have problem waiting. I'd say that we are very satisfied with the smooth transaction and the quality of the urn! It is as pretty as the image posted on their website and we really loved that we can have something customized in memory of my beloved father. Just a bit disappointed that the parts weren't attached even for temporary purposes and the light base didn't feel as sturdy for the $50 dollar price. The engraving also felt a bit raw as we could still see wood underneath--would've appreciated it if it was covered in gold or silver paint. The missing star is for that and the customer service as I have felt that they were less emphatic for the nature of the business they're in. Also, I had to follow up for the payment receipt and shipment details to get an update. Overall, we're thankful to have a company which gives importance in commemorating the departed in a wonderful way.

Please do not order from this company…read more Their lack of compassion, accountability, and customer service during one of the most difficult times in my family's life was extremely disappointing. I ordered a custom urn for my infant granddaughter and paid for second-day shipping so it would arrive in time for us to receive her ashes. This was incredibly important to my daughter and our family, and I gladly paid the additional cost to ensure everything was ready when needed. Unfortunately, when the urn arrived, it was broken. Because of the time-sensitive nature of the situation, waiting for a replacement was not an option. I had to immediately find another urn locally so my granddaughter's ashes would have a proper resting place. I emailed the company photos of the damaged urn and requested a refund. Not only was there no apology for the inconvenience and emotional distress this caused, but there was also no consideration given to the circumstances. I was told the damage was a transportation issue and that they could only offer a replacement because custom urns are non-refundable. At no point did they take responsibility for what I believe was inadequate packaging. More importantly, they showed no empathy for a grieving family dealing with the loss of an infant. By the time they offered a replacement, I no longer needed one because I had already been forced to purchase another urn locally. I understand that shipping accidents happen. What I cannot understand is the complete lack of compassion, accountability, and willingness to make things right. If customer service and being treated with respect during a difficult time matter to you, I recommend taking your business elsewhere.