Tanner's is a staple of the Bucks County community. I've relied on them for a variety of services…read moreover the years and have always been impressed by their knowledge and commitment to the rules. It's easy to point fingers in a newspaper article, but as someone who actually spends time in the shop, I know they run a tight ship and prioritize the safety of their customers and the community above all else. If you want to support a local business that does things the right way, this is the place.

I have been purchasing from the establishment for well over ten years. I do not intend on to change…read morethis. I am very happy with this place (props to Peter)! The staff with their online sales are top notch and very knowledgeable. I enjoy dealing with them. However as of recently, the staff in the store is not as attentive as they once were, and improvement is needed. The majority of my purchases are from their website sales, however; the counter staff needs to become more attentive to the customer and less busy chatting as if it were lunch time at the local high school. The store has a great selection of goods and the prices are fair and in contrast with similar business.

Moved to LA and needed a rack and cargo box for my land cruiser. Ian had numerous used boxes and…read moreracks and we worked out the right package for my needs. He has used bikes, used outdoor gear and tons of cool man cave stuff. Would highly recommend this place for anyone looking for a roof rack.

This place has everything you could want in sporting equipment at a fraction of the price. The…read moreowner is amazingly nice and helpful. He will even buy back equipment that you no longer need and you can use that towards the purchase of other items. This can be very helpful when you have children! I highly recommend checking this place out before you pay full price!

I wish I could give a zero rating because that is what they deserve. I waited almost 2 weeks for…read moremy product to be shipped. Tried to cancel before it was shipped and they would not let me. If you read the fine print, they cover themselves very well. No customer service, no phone number, minimal communication. DO NOT DO BUSINESS WITH THIS COMPANY. They do not receive an 'F' rating with the BBB for nothing.

Terrible company, skyrocket their free shipping, no phone, email or ability to contact them in…read moreanyway that I could think of. Fortunately they didn't hit my credit card because I would not authorize to additional unexpected charge. Read their recent reviews

Intro to Rock Climbing with Valley to Summit on September 18, 2022…read more This was my second trip to Chickies Rock with VTS and it was wonderful! There were only 5 of us, so plenty of time to climb. Our Guide, Bob, was so patient, engaged and informative. I learned a lot of great things that I had not known before about clothing, ropes and technique. Bob was so patient with me and was there with his " green pointer" to help me over the tough spots. You should know that I am 74 years old and tho I have climbed indoors for a few years, my stamina was not that of the youngsters who were there! Nonetheless, it was a great time! I highly recommend Valley to Summit, this being my 3 rd trip with them. They Rock!

We were scheduled to do a 1/2 day ice hike at Ricketts Glen. I had spoken to the owner Dave and…read morelet him know of my disabilities. He asked a few questions, then determined that it should be OK for me to go on the hike. Shortly before the hike we received an email from Dave saying that because of the warm weather the trip would not have as much ice as it normally does. He offered to reschedule or refund our money if we wanted, but also said we could go if we wanted. We wanted. When I got there Dave and the guides were fantastic. Very personable. They were helpful but without being intrusive. One of them carried one of my forearm canes in his backpack in case I needed it. (This was to have one hand free for the ice axe.) The hike was great. At the end of the hike I asked one of the guides if he thought I could do the repelling they offer... he conferred with the owner and the lead repeller guide, and they agreed that I would be allowed to do that in the Spring. I highly recommend Valley to Summit for a great time. I look forward to a full day ice hike in February.

Came in with high hopes. The lady was super helpful. But sadly…read more Got the kids some fishing gear. The kids rods they had didn't even work They seem super nice and friendly though. If I ever find time I'll go back and see if they will help me

I love this place. It's a throw back fishing tackle bait store. I mostly buy the live shinners but…read morelike any other fisherman always seem to leave with a handful of new tackle to try. Well stocked has everything you may need.

I went in to see if they could help adjust my bindings to fit my new boots. The staff member I…read morespoke with explained that they wouldn't be able to work on them due to their age, which I understand. However, the way it was explained came across as rude, and no alternative options were offered. She did assist me with choosing a helmet, and a younger staff member upstairs (with glasses) was very helpful and took the time to help me. Despite that, I left feeling uneasy after my initial interaction. First impressions matter.

This hurts me to write this because I am all about small businesses, but Buckman's did me wrong…read moremultiple times. Bottom line: If you want to get your skis serviced in a timely manner, go somewhere else because this place doesn't have its systems in order to keep their timing promises + I hope you are also comfortable with slack mask-wearing discipline during COVID. Broken Customer Promises: 1. Broken Promise 1 - Failed to Keep to Servicing Schedule: Turned in skis for rush servicing with promises of next business day completion. The next business day, I was informed my skis would be 3 days late. 2. Broken Promise 2 - Failed to Keep Customer Service Remediation Promise: I was promised that to make amends for the lateness, they would ship my skis to me after service (I live 2 hours away - hence I requested a rush). When I called, they backtracked on the promise. Other Issues: 1. It was very blatantly obvious that one of the more senior store staff that interacted with customers struggled to keep his mask on. Occasionally it was on, but it was most often off (as in mouth and nose open). The rest of the staff kept their mask on and had no issues. 2. There was mass confusion of where lines were and where to go for specific services (paying, seeking product advice, ski servicing) and etc. People were standing around waiting for service. Deeper Operations Problems: I stood around long enough to overhear an interesting conversation between the staff and customers about the store's issues. Apparently, there are two digitally tracking systems for ski servicing that don't talk to each other. So although everyone is supposed to get an automated text and email, its very easy to fall in between the cracks (like me), if it is input in the wrong system. The staff was consistently checking between the two data systems, an easy point of mistakes and inefficiency. The Staff is Great Though: While I was standing around, I did see lots of friendly and caring staff helping people find the best gear. They seemed like lovely people. However, they were clearly overwhelmed and clearly sagged with bad systems + management struggles. Final Thoughts: I hate to sandbag a small business with so much history in the community, but they really did me wrong. I had to spend $300 (in extra travel and lodging costs since I was from out of town visiting family) + adjusted my winter plans because a business could not keep their word. I also canceled visiting family out of an abundance of caution after interacting with the non-mask wearing customer service person. Thanks Buckman's.

Knowledgeable staff and impeccable service. If you're renting, this is the place to go. Much easier…read morethan doing so on mountain. Highly recommend.

Great shop. Have spent a lot here over the years. Awesome selection and most of the staff is great…read more Old woman behind the counter today when I went in to make a return. I waited at the counter, presented my item and receipt. She opened with, "well I didn't see you walk in with it"...I had just purchased a day prior while also renting gear from my girlfriend. The shop is well equipped with cameras, and there was no reason for her to make that comment. It made me feel...off as I left. Again, a great shop - but beware of the old grouch. She perches at the front with a frown :(

HIGHLY HIGHLY recommend! Had the best time ever. I had a Groupon glitch but TWIN RIVERS was more…read morethan helpful and beyond kind. Then there's the tubing experience... soooo relaxing, soooo peaceful... soooo fun! Jet ski staff stayed on alert ensuring our safety everything was perfect. AND then to top it off, we dined nearby with a TRT discount on our meal. Thank you TRT for a much needed excursion... life is good!

It was such a great experience nice view not rushed my 13 yr old son loved every second can't wait…read moreto go back next year !!

I always buy my Hoka sneakers from Athletic Shoe Shop an I recently had a pair that hurt when I…read morewore them after 3 long work days, I called the store and Chris was wonderful he helped me by getting me into a new pair an now my feet are happy !! Please everyone shop for your shoes at Athletic Shoe Shop it pays to shop local !! A BIG THANKS to Chris!!!!!

The young salesman who works there has a terrible, condescending attitude. I've since heard others…read moreexperienced the same poor service from him. I won't be back.

Chuck and team. Honest and fair prices. Knowledgeable about anything and everything. Came in last…read moreminute for clutch cable replacement. No problem. No hassle. Polite and friendly on the phone and very helpful to take care of all my bikes concerns. Explained concerns for my bike and got me estimates for future work.

I started going there after The Bike Works closed. I've only had some limited work done, but so…read morefar, I'm happy.