1st technician was unable to diagnose problem. 2nd technician thought issue was a leak in the…read moreline. 2 hours of diagnosis at $150 per hour, $1190 charge for freon, $1204 charge to recover & reuse freon, additional charge of $1190 again for freon. TOTAL of $3884 and unit still does not work. RIDICULOUS CHARGES!!!!!!!

came home to find our ac wasn't working in the Texas heat I could wait to get it fixed, star air is…read morethe only place I could find that has a 24 hour line I called star air I explained what I was hearing and they where knowledgeable and sent a tech out within the the hour. before Mike left he called to confirm the info so he ensured he had the right part and had what he would need to get us back In the cool. Mike showed up and got right to work, he was very professional and very helpful and was done within an hour. Mike saved the day!!

We woke up with a projected high of 112° and an air conditioner blowing hot air. The fan was…read moreworking but the unit outside wasn't doing anything. After our normal AC repair guys out of Georgetown were booked (as well as 2 others we called) Austex THANK GOD had an opening for this afternoon. Their tech was able to come an hour earlier than they originally thought and was completely done replacing our capacitor, taping a leak up in the attic, and washing the AC unit in less than 45 minutes. He was super nice and very quick. Austex will have repeat business from us.

Love these guys! Had a new complete system installed back in February. After requesting quotes…read morefrom at least 5 other vendors, we went with Austex because Dave is a pleasure to work with, made it super easy to get a quote, and provided several options that exceeded other companies in terms of value and cost. The process was smooth from start to finish and the new AC has performed flawlessly over the hot Texas summer.

TRUE INCOMPETENCE. I NEVER take the time to write reviews, but I HAD to in this case. The people…read morewho work at Peridot Mechanical aren't bad people and I don't think they are malicious, but I did not receive quality service or an adequate level of craftsmanship with their work. When you hire a professional you should not have to babysit and inspect their work. I barely have words to describe the lack of quality of work that was done. I have gone back and forth with them and given them plenty of opportunity to make things right. If you have a home warranty company that recommends they do work on your home and you have three choice, then go with a different contractor. They installed cracked fittings that leaked gallons of condensation through the wall, they DETACHED the ductwork that feeds 3/5 of the vents in the downstairs of my home leaving a 4" x 12" hole in the back of the closet unit that lets most of the air-conditioned air into our garage space (non-living space). On top of that, they didn't fix any of the issues they caused, blamed the home warranty company for ordering inadequate hardware and supplies even though they still installed it, and left the unit worse than they found it after they attempted to repair its leaks (that they created). I am not wasting my time with them any longer. I am forced to hire another contractor to reinstall everything that was installed by Peridot Mechanical.

South Austin, here…read more Had the wonderful pleasure of working with Benji this afternoon. Not only was he professional, but he was kind to my space and pets. Benji finished outside with the unit and still took the time to do a walkthrough of the house and pointed out the filters and switched them for me. THANK YOU BENJI!

DO NOT RECOMMEND! I was a loyal, fully paying customer of…read moreGreen Leaf for over a year and a half, and my experience was defined by poor workmanship, broken promises, and a management team that ultimately let my warranty expire rather than help me use it. My issues started in April 2024 with a faulty tankless water heater installation, one of their own technicians later told me the crew had failed to install all required parts. That crew was subsequently laid off. Water was dripping from the exterior pipe and pushing into the attic. After significant back-and-forth, the symptoms were addressed, but the root installation failures were never formally resolved. During my Fall 2025 HVAC tune-up, a technician identified that the supply plenum from my original 2021 HVAC installation was undersized and improperly installed, something never flagged in any prior Green Leaf service visit. I followed up by email requesting next steps and never received a response. A year later, they were quoting me over $4,000 to fix an installation error that their own team had been servicing around for years without disclosing. The most serious issue involved my HVAC coil. In Spring 2026, my refrigerant was found to be low. Rather than immediately discussing a potential warranty claim on the coil, which would have been the right call, Green Leaf charged me for a refrigerant refill and pushed a $300 diagnostic fee. After weeks of back-and-forth, a UV dye test confirmed a visible leak at the top of the indoor coil. By then, Green Leaf had already terminated the business relationship and refused further service. At no point did anyone at Green Leaf ever mention that a coil replacement might be covered under warranty. They collected their charges, ran the clock out with delayed diagnostics, and walked away once the leak was confirmed. The one genuine bright spot was former Office Manager Michelle Lewis, who was consistently professional and communicative. The contrast between her service and what I experienced from General Manager Thos Graham, who shifted terms between emails and ended the relationship when I asked reasonable clarifying questions, was significant. I paid every invoice in full, renewed my membership, and gave Green Leaf every opportunity to make things right. What I got in return was a company that prioritized its billing over my best interests. Find a different HVAC and plumbing company!