1. Smith Haven Plaza

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Lake Grove, NY

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Smith Haven Plaza

3.5 (2 reviews)

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10 months ago

Helpful 7
Thanks 2
Love this 2
Oh no 0

3 years ago

Helpful 0
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Marshalls

Marshalls

3.6(24 reviews)
0.3 mi
•$$

Where have you been Marshall/ Homegoods. This is by far the best one I have been too…read more Customer Service was great all around. No matter where I ended up at in this store there was someone right there. I felt like it was someone in every department of the store (which is how it should be). The store was organized very well. Towels and wash clothes folded neatly, not tossed around. I found everything I was looking for and more. The lines was extremely long but they moved so fast that I didn't have any time to actually think about how long the line was. My checkout girl was awesome, I can't remember her name but she was very friendly. On another occasion I came back to return somethings and one of the item didn't have a price tag. I kid you not every other Marshall I have been to made me go back to find that item with a price tag so they can give me refund. When I mentioned to her that I will go find one and bring it back she looked at me as if I was crazy and said No, you will do no such thing. I'm like it only take a few seconds, I know exactly where I got it. She starts laughing and says NO. Wrote up everything and gave me a refund, and apologized for taking long. She did not take long at all. That was probably the fastest I have ever returned anything in Marshall's before. Definitely will return and make this my to go store.

Terrible customer service. Refused to do a price match even though it was their mess up that they…read moreput the wrong ticket on the item. Very wrong and now I'm an upset customer.

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Marshalls
Marshalls
Marshalls

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TJ Maxx - Fashion...Shoes...Kids...Men's..Beauty....Fragrance...Home decor.... JOSLIN'S Diabetites. " LOVE IT"......Show it!!!!

TJ Maxx

3.3(20 reviews)
5.9 mi
•$$

By far the cleanest and most organized TJ Maxx I have been to. I'm glad there is one out here. At…read morethis location, it's easier to see things and find what you want because it's organized. That's a huge plus for me. Other stores I've been to, they're a complete mess. I wouldn't even go inside. They have a little bit of everything in this store. Can't say too much about this place. You get everything you want and need at an affordable and reasonable price. I can stay for a long time in here. The one ting issue I have is that there are damaged materials on display. Not a few, but quite a bunch. You have to look carefully and should inspect what you get. Other than that one thing...this is a great location!

Buy here Al the time, but after a few bad experiences in customer service from the weekend manager…read more- not sure if we will continue. Bought a dog treat that made our dog sick and returned the majority of the unused treat that got him sick with receipt. Store policy is returns are accepted for unopened product and in resealable condition - understand that but of a condition product gets someone or an animal sick that's an issue. TJ Maxx return policy also states it up to store discretion when returning open / used items. Manager didn't even care to listen and understand the issue with what they are selling so of course didn't care. We and many of our family and friends have had challenges with her. This isn't a role she should be in because she seems to bring her anger for whatever is going on in her life to the store. So, buyer beware - not because if the store, it's quality or other staff - just watch out for the manager. If you need to return, go to another TJ Maxx - which we did and no issues. Humans who care do work at other locations.

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TJ Maxx
TJ Maxx - Book Section

Book Section

TJ Maxx

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Burlington - Interior

Burlington

2.7(12 reviews)
0.4 mi
•$$

Not a fan of this location. I have shopped here a few times, for the most part they have what I'm…read morelooking for but it's not even looking for merchandise is the issue. It's the customer service. The first few times I have been here, the only person I have seen working there are the cashier. I can never find anyone of the floor to ask for help. I never see anyone stocking items or fixing the racks. My last visit is what forced me to write this review. I waited in line for 15 min I was next online and they only had one cashier, after she finished ringing up the customer they started having a personal relationship about having son's in the Marines. I'm like are you serious. Then suddenly it was like I saw a ghost, another staff member came from no where and said miss I will ring you up next. I'm was so grateful for him.

I worked at this Burlington for 5 years, so let me tell you all the tea!!…read more First off, the store is a MESS because the customers have no respect for the merchandise and just toss items on the floor. The store would be cleaner if.. 1. Customers picked up after themselves. 2. Corporate wasn't cheap and hired more people. The biggest annoyance with working Burlington was that they never had cashiers, so all of the floor associates would be ringing half/most of their shift and then barely had time to clean up! It was ridiculous! (and annoying since I HATED ringing) After the pandemic, they put up fake walls and the place is now much smaller and apparently they only have two people on the floor at a time. It looks like they finally hired more cashiers, but they pretty much got every Full Timer on the floor to quit, which is so rude. Honestly, just go to the Newly opened one in Farmingville. It's much nicer. What to expect if you want to work there, 1. Expect to be put in every department and help other departments. 2. You will most likely have to learn how to ring especially if you're on the floor. 3. It's not a good place for Full-timers anymore since they got rid of them all! (I left at the right time in 2018) 4. Lowest raise I got was 2 cents, the highest raise I got was 1.50, and that was before minimum wage was about to go up. Also raises don't carry over, so if you make 13 an hour and you get a 25 cent raise, but next year minimum wage goes up to 14 an hour. You get paid 14 an hour and not 14.25. etc.. It's not cool!! 5. If you want a career with burlington, the only hope is to become a manager, but you really have to show them you're down for it. 6. The hours are ridiculous, one day you close and get home at 12 am, the next day they want you in at 7am! Walking around a giant department store tires you out and you're "Wired" for hours, it's practically impossible to fall asleep right away! But as much as I hated the place, It holds a special place in my heart. It's filled with cheap things and despair! I'm giving 5 stars to combat the Karens that already reviewed this location lol

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Burlington
Burlington
Burlington

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Smith Haven Plaza - shoppingcenters - Updated October 2026

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