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    Smith Haven Plaza

    3.5 (2 reviews)

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    Burlington - Interior

    Burlington

    2.7(12 reviews)
    0.4 mi
    $$

    Not a fan of this location. I have shopped here a few times, for the most part they have what I'm…read morelooking for but it's not even looking for merchandise is the issue. It's the customer service. The first few times I have been here, the only person I have seen working there are the cashier. I can never find anyone of the floor to ask for help. I never see anyone stocking items or fixing the racks. My last visit is what forced me to write this review. I waited in line for 15 min I was next online and they only had one cashier, after she finished ringing up the customer they started having a personal relationship about having son's in the Marines. I'm like are you serious. Then suddenly it was like I saw a ghost, another staff member came from no where and said miss I will ring you up next. I'm was so grateful for him.

    I worked at this Burlington for 5 years, so let me tell you all the tea!!…read more First off, the store is a MESS because the customers have no respect for the merchandise and just toss items on the floor. The store would be cleaner if.. 1. Customers picked up after themselves. 2. Corporate wasn't cheap and hired more people. The biggest annoyance with working Burlington was that they never had cashiers, so all of the floor associates would be ringing half/most of their shift and then barely had time to clean up! It was ridiculous! (and annoying since I HATED ringing) After the pandemic, they put up fake walls and the place is now much smaller and apparently they only have two people on the floor at a time. It looks like they finally hired more cashiers, but they pretty much got every Full Timer on the floor to quit, which is so rude. Honestly, just go to the Newly opened one in Farmingville. It's much nicer. What to expect if you want to work there, 1. Expect to be put in every department and help other departments. 2. You will most likely have to learn how to ring especially if you're on the floor. 3. It's not a good place for Full-timers anymore since they got rid of them all! (I left at the right time in 2018) 4. Lowest raise I got was 2 cents, the highest raise I got was 1.50, and that was before minimum wage was about to go up. Also raises don't carry over, so if you make 13 an hour and you get a 25 cent raise, but next year minimum wage goes up to 14 an hour. You get paid 14 an hour and not 14.25. etc.. It's not cool!! 5. If you want a career with burlington, the only hope is to become a manager, but you really have to show them you're down for it. 6. The hours are ridiculous, one day you close and get home at 12 am, the next day they want you in at 7am! Walking around a giant department store tires you out and you're "Wired" for hours, it's practically impossible to fall asleep right away! But as much as I hated the place, It holds a special place in my heart. It's filled with cheap things and despair! I'm giving 5 stars to combat the Karens that already reviewed this location lol

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    Smith Haven Plaza - shoppingcenters - Updated May 2026

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