We can't say enough good things about Nordhoff Veterinary Hospital and everyone who cared for our…read morecat over the past few years. A special thank you to Dr. Popescu and Dr. Cohen. They were both incredibly caring, knowledgeable, and patient. They always took the time to explain what was happening, walk us through our options, and answer all of our questions. We truly appreciated never feeling rushed or dismissed. The entire staff has been wonderful as well. The nurses have been so caring, and the front desk team has always been kind, helpful, and quick to respond whenever we reached out. Thank you to everyone at Nordhoff Veterinary Hospital for the care, compassion, and kindness you showed to our family. We will always appreciate it.

Thank you to the wonderful veterinarian team for their excellent customer service and efficiency!…read moreWe brought our dog here for the first time to get some overdue vaccinations and for a physical check up, and were treated very well by the Adriana, Cynthia, and Dr Cohen. They recognized signs of how our dog is feeling and offered to do their services in the separate treatment room so that our dog wouldn't keep feeling like he must protect us! Afterwards, we were consulted on everything that occurred and were given valuable information on what other steps we could take. I really appreciate Dr Cohen taking her time to discuss with us everything and both sides asked and answered questions. She was very kind and as our first vet to come across, she didn't make us feel worried and eased our stresses. The standard of care here was very amazing and I have no worries coming back here in the future for invaluable pet care.

On December 1, 2025, my pup looked at me, and I knew it was time. Our family had called upon Dr…read more Gonzalez before, so there was no question in my mind who to call again. Unlike our previous experience where we were able to book ahead of time and plan for our pup's passing, this was a circumstance where our baby needed immediate services -- his body was failing. Once I saw our senior 13-yr old pup was telling me it was okay, I called Dr. Gonzalez at 7pm. She was at our home by 10pm. Our pup had been sick for several years, and in that last week, our primary vet had already told us his health was declining, so we at least knew the end was near. And I had already mentally prepared to be strong and let him go when he needed to -- so I had Dr. Gonzalez's number on hand. We live in an apartment building, so we reserved a spot for her in our lot as close as possible to an exit. She came upstairs to our home, and she had brought all her equipment. I had already imagined how I wanted this experience to go for my once in a lifetime soul pup. I sat on his favorite place on the sofa, and I had him in my lap. Dr. Gonzalez gave me a pee pad to wrap around him within the blanket understanding there could be an accident in the process as his body released his spirit. I had a candle lit. I had soft music playing. We had low lighting on to honor what was about to happen. Dr. Gonzalez was also super accommodating to our 2nd puppy who was curious about her and wondering what was happening to his big brother. She didn't shoo him away -- she invited us to keep the puppy around so he can know his big brother was about to pass on. She gave us time to speak to Nuxx, love on him, and then let him go. Then, it finally happened. And Dr. Gonzalez stepped out of our apartment for awhile, giving our little family time to grieve, sob, and hold our baby close. Our puppy sniffed him too and said his goodbyes. Then she came back, and she asked us if we wanted to be the ones to carry him out or she was happy to do so. My husband carried him, myself and our puppy followed along -- felt like a procession down our apartment hallway. We got to Dr. Gonzalez's car, and we gently placed our baby's body in her car, and said our goodbyes again. Then...it was done. Throughout the experience, Dr. Gonzalez was so incredibly supportive, gentle, understanding, and patient. What else can you ask for when such a heartbreaking thing is occurring? When a spirit is literally fading in your arms? I am still not over losing him, but at least I know we gave him the most peaceful send-off we could: in his own home, in our arms, surrounded by so much love. If / when we need to go through again, I will continue to call on Dr. Gonzalez. RIP Nuxx.

We are grateful to Dr. Gonzales at Gemcore for helping us through one of the most difficult moments…read morewe have ever experienced. Dr. Gonzales was professional, compassionate, and helpful. She took the time to explain the euthanasia process clearly and gently, answered all of our questions, and helped us understand what to expect. Having someone so patient and caring with us during such an emotional time meant a great deal.

Staff are very helpful and friendly. Dr. Ock very knowledgeable. The place is very clean. Amazing…read moreservice.

Came in for a scheduled vaccination update for my puppy…read more Appreciate that they took care of us on time and made sure he was on track for all his vaccinations. Glad we have a good vet nearby.

i've been going to Banfield now for quite some time. I've never had a bad experience with them in…read moreall that time. We had to put on of our dogs down here and they were so sympathetic and helpful beyond ways I could imagine. Unfortunately another one of our dogs passed away (not here, but at an emergency vet) and their team sent us a card giving their condolences. I cried. My dogs name was Taco and the fact that they hand-drew the taco on the card truly made my day. I can not express how grateful my family and I are for such an amazing staff at this location. I would like to shoutout the front desk staff as well since they can be busy and yet very helpful. I would also like to shoutout Jeremy specifically because one time, my dog Taco was so nervous that he peed on him and Jeremy handled it so gracefully and was not upset at all. Words truly can not express my satisfaction with this place and I would recommend this place everytime. I take all of my pets here and will continue to do so. THANK YOU BANFIELD

I've been to multiple banfield locations and this is the best! For one reason and one reason only,…read morethe super kind receptionist. Never caught his name but he's tall, white, and wears glasses. I've been told he's the shift lead & he should be!! Always so welcoming and kind. Never any issues and always knows what's going on.

Jeremy G is the best. She explained thoroughly everything from the result of the labs, the post…read moreinstructions & as well how our Rusty boy having a good appetite. Thank you!

Had a great experience taking my dog in from having a bad cough and wheezing. Andres and the whole…read morestaff are very informative and supportive with any concerns I had with my older dog health. They also gave me a chance to select what options I wanted to take before pursuing more testing. Thanks for making us feel welcomed.

I bring my Frenchies here. They are always so helpful specially after hours as is always a…read morechallenge getting off work and still making it to the Vet. Price wise its fair nothing crazy and Frenchie have many health issues. Very thankful!

My baby Carly wasn't feeling well, and based on a friend's recommendation, I decided to bring her…read morehere. First of all, I was so happy they were open on a Saturday! I walked in without an appointment, and the service I received was excellent. We waited about 3 hours total, including the time for the tests and results. Honestly, I've been to other vets where I had to wait an hour even with an appointment just for a simple checkup. Here, we were taken to a room right away, and the vet tech and Dr. Mina came in promptly. Dr. Mina is the best! He is honest, caring, and keeps you updated throughout the process. The receptionists were also so sweet and professional, and the vet tech was wonderful as well. I'm so grateful for the care they gave my baby Carly. I will definitely be bringing all my fur babies here from now on! Highly recommend!

Thank goodness for Northridge Pet Hospital. We've been…read morecoming here since we moved to the valley in 2021. One of my Pomeranians was born with afew health issues and this has been the only veterinary clinic that he wags his tail to get in the car because he knows he is going to see Maya and his girlfriends (lol) In our house we have to spell the word "Vet" because he gets soooo excited to go We feel so very loved everytime we go in there and in an economy of rising prices...I've noticed that this lovely team of women always take the time to break down the cost, keep prices reasonable and explain everything we need to know about medications and treatments. They truly care about both my boys and all other pets! Thankyou NPH...you have us for life!

I used to highly recommend this place, but unfortunately something has changed…read more I've been bringing my dog here for years and was always happy with the service. My most recent experience, however, was extremely disappointing. I was about 15 minutes late to my appointment and was told they wanted to cancel it because of the delay. The problem is that when the appointment was scheduled, I was never told that being 15 minutes late could result in cancellation. What makes this even more frustrating is that almost every time I've come here, I've personally had to wait 30-45 minutes past my scheduled appointment time. The bigger issue was the pricing. When I scheduled the appointment two weeks in advance, I was told that because my dog is now 10 years old, a veterinarian examination was required. I was quoted $75 for the exam, plus approximately $60-$70 for the vaccines and anal gland expression. We discussed the pricing over the phone, so I arrived expecting that approximate total. Instead, I was given a bill of approximately $230 for the exam, vaccines, and anal gland expression. In previous years, I had paid around $63 for the same routine services. When I questioned the significant price difference, I was given explanations about increased costs and expenses. I completely understand that prices can increase, but the customer should be informed of the actual price before the appointment, especially when I specifically called two weeks in advance to ask about the cost. What happened next was even more disappointing. I decided to move my dog to another veterinarian and asked for her medical records. Instead of simply helping me with the transfer, I was questioned and accused of potentially altering the records using AI. I was honestly shocked by that accusation. After being a loyal customer for years, this experience completely changed my opinion of the practice. I'm not upset that prices can increase. I'm upset about the lack of transparency, the inconsistent communication, and the way I was treated when I questioned the charges and requested my dog's records. I'm now looking for a new veterinarian where I can feel that transparency, honesty, and trust come before making a sale.

After going to a different vet for years, we made an appointment here since it is closer to our…read morehome. We were relieved by how well Dr. Ban and his staff treated us and our dog, Ollie. He was patient and thoroughly explained all questions we had. And his suggestions were in line with what we expect when doctors listen and consider the case in hand. The attending nurse, Victoria, was also very friendly and helpful. Going to a new vet hospital is anxiety inducing, but we're very happy to have found a great hospital near our home. Thank you Dr. Ban and staff!

I am disappointed with my most recent experience here. My dog had CCL surgery done here and Dr. Ban…read moretold me that my bill would cover the post-op appointments. I relied on that information when moving forward with the procedure. When I returned for post-op care, I was told I would have to pay an additional fee for the X-rays. This was confusing and frustrating because I had been told that all post-op appointments were covered. I also only learned that Dr. Ban has retired at the time of my visit. I don't understand why existing loyal clients weren't notified about such a significant change. An email or some form of communication would have been appreciated, especially for clients whose pets were treated by Dr. Ban and who were relying on information or follow-up care plans he had previously provided. Overall, the lack of communication and transparency has been very disappointing. Between not being informed of Dr. Ban's retirement and now being told something different regarding post-op costs, I no longer feel confident about what I'm being told. I hope the clinic improves how it communicates provider changes, pricing, and post-op expectations to its clients.

I've been blessed to find this animal clinic they've worked on two of my dogs iand one cat . they…read morewere up and about a couple of hours after I picked them up

Dr. Petschauer at Heaven on Earth was very patient and understanding. She took the time to explain…read moreto me everything I needed to know after my fosters spay surgeries where one kitten had an unusual reaction. She has done 10s of thousands of spay and neuter surgeries! She really seems to care and be a good animal advocate. Thank you to Dr. Petschauer and staff for everything!

First visit, but SO MUCH BETTER than prior vet. All staff great, Dr. Smolen's bedside manner AND…read moretime given were the best! Our senior dog was having 10-second episodes (two or three a day for two days) of SIGNIFICANT pain Regular vet. center , used for years didn't have avail appointment for weeks (often the case), but said we could come in for urgent care visit (starting at $250). A Dr. is avail for urgent/emergencies, but nothing else despite being long-time customers. Winnetka Animal Clinic had next day appts, did blood work, labs & gave prescription for only a bit more than the urgent care minimum of previous vet.

My dog has been a patient of Winnetka Animal Clinic since he was a puppy. We have been impressed…read morewith the level of care and also care options afforded to us - never upselling us but also never compromising care for our dog. We recently brought our dog (6 year old lab mix) in for a dental cleaning and were so impressed with the job they did. It looks like he has a whole new set of teeth! It's a family business and everyone is so personable and kind. Glad we found this gem of a vet office.