"Aftercare" Services When our macaw, Mango, passed away, we…read morebrought him here for cremation. The staff was compassionate and attentive to our needs. The package was reasonably priced and included individual aquamation (the latest form of cremation), a cedar chest for his remains, an impression of his footprint with a stand. It was nicely packaged in n an organza bag and placed in a nice tote.

We've had 3 trios of rats and have been coming here for all of their medical needs. The staff are…read morealways warm & compassionate, have a great, positive working attitude and truly care for our animals' health & safty. They go above and beyond to accommodate their clients whenever possible, and the services are reasonably priced for exotic care. They're absolutely worth our 45min drive! Thanks Dr. T & staff!

They are friendly people. Affordable price , specially for…read morerabbits . I wish they have more locations.

Great job "chipping" my cat. Managed to keep both me and my cat calm and comfortable during the…read moreprocess

My dog, Lola, has had GI issues forever. I've switched up her foods and had her on different meds…read morefor four years. I even did a blood test for food allergies. Dr Bittan was able to prescribe herbs to help and Lola has not had a major flare up in the eight months since our office visit. Max is also super helpful running the office and talking through any health questions.

Wanted to schedule an appointment and the receptionist never got back to me ! On top of the fact he…read moredoesnt see your pet in person

Dr. Werner saved my dog's life. End of story…read more You don't really need to read further, but here are a few details. By the time we got to him, we'd seen 4 different vets, including 1 dermatologist, & Andy was almost dead. That is not hyperbole. One, whom we saw for something unrelated, didn't notice the condition at all & considering what he was being treated for, definitely should have. One guessed that it was because of something else, without even bothering to look at the lesions, & treated the guess rather than the condition. Number 3 did the same thing, except her guess, & the treatment for that guess, caused something life-threatening. Number 4, the first dermo, didn't assume it was because of something else, but for whatever reason, more or less refused to treat it. Thus, by the time we saw Dr. W, Andy had lost 25% of his body weight, was covered in painful & ferociously itchy wheals & scabs, hadn't been out of the cone for 2 months, & had a WBC count of 75,000. This was all because of their so-called "treatments," which were not cheap. Before I get to Dr. Werner, I want to say a word about the above. There are times when all you can do is treat a "guess." Like when a condition defies diagnosis, either because there is no good diagnostic test or results are inconclusive or there's no known treatment. That was *never* the case here. The best I can come up with is that there are medical practitioners who are basically "afraid" of the diseases they are treating. They avoid diagnostic tests - maybe there's ego attached to guessing the correct answer, going through 100 drugs until they find one that works? They do "polite" medicine. They treat the disease like a therapy client that is ultimately going to see the error of its ways & leave on its own. They try to "negotiate" with the disease, which in our case was a little like trying to negotiate with an angry 2-year-old psychopath. They use impotent little regimens because they don't want to hurt the disease's feelings. In the meantime, the disease is becoming a raging inferno, a tsunami, & those vets are chasing after it with squirt guns & bailing buckets & lots of "wait & see," while it gets further & further ahead. NO NO NO. That is not what you want when you & your companion are looking death in the face AND there is a better, & blatantly obvious, alternative. You want the big guns. Someone with the courage of his convictions who is not afraid to find out we are dealing with and to treat it. Seems simple, doesn't it? Well I'm here to tell you, apparently it isn't. For some vets out there, your dog is nothing more than a test tube, a high school science project. Enter Dr. Werner. Arm the photon torpedoes! Do the tests! Get the drugs on board! Get IN FRONT of the disease rather than "chase it." That was what was required. That's what Dr. Werner did, with competence & utter integrity, no false promises, & Andy lived. Full stop. Now, I drive a long way to see Dr. W. Do I mind? Are you kidding? I would drive around the world for Andy, & look, here I am, in my car for the next couple of hours with my beloved dogs, one of whom is *alive* because of the guy we are going to see. What could be better?And here something else. When I first contacted Dr. Werner's office I was nearly at the end of hope, deeply frightened & helpless, nothing else to try, considering euthanasia because I couldn't bear to see Andy suffer any more. I thought: if this doesn't work I will have Andy put down. But Bonnie heard the fear & desperation in my voice & immediately understood the gravity of the situation & started making room in the schedule for us. We did not even get that kind of consideration from staff in offices where we'd been seen for years. She had never even met us before and from Moment One spoke to us with warmth & caring, as has everyone in that office every single time. That is no small thing. Bottom line: I owe Dr. Werner & Bonnie & the rest of Dr. Werner's staff Andy's life. My advice to you, O Gentle Reader? Start at the TOP. See Dr. Werner, & tell them Andy sent you.

Really upset with Cindy (office manager) who couldn't understand there is a pandemic going on in…read morethe world and I had to cancel my appointment the first time when the pandemic started and then when I actually got covid and was sick in bed. Thanks to her lack of understanding and her choice to "do her job," I am no longer able to schedule a visit unless I pay a discounted rate for a no show, and my pet will continue to suffer from allergies. Thank you Cindy. Hope you can rest on that!!!!!

Thank goodness for Northridge Pet Hospital. We've been…read morecoming here since we moved to the valley in 2021. One of my Pomeranians was born with afew health issues and this has been the only veterinary clinic that he wags his tail to get in the car because he knows he is going to see Maya and his girlfriends (lol) In our house we have to spell the word "Vet" because he gets soooo excited to go We feel so very loved everytime we go in there and in an economy of rising prices...I've noticed that this lovely team of women always take the time to break down the cost, keep prices reasonable and explain everything we need to know about medications and treatments. They truly care about both my boys and all other pets! Thankyou NPH...you have us for life!

I used to highly recommend this place, but unfortunately something has changed…read more I've been bringing my dog here for years and was always happy with the service. My most recent experience, however, was extremely disappointing. I was about 15 minutes late to my appointment and was told they wanted to cancel it because of the delay. The problem is that when the appointment was scheduled, I was never told that being 15 minutes late could result in cancellation. What makes this even more frustrating is that almost every time I've come here, I've personally had to wait 30-45 minutes past my scheduled appointment time. The bigger issue was the pricing. When I scheduled the appointment two weeks in advance, I was told that because my dog is now 10 years old, a veterinarian examination was required. I was quoted $75 for the exam, plus approximately $60-$70 for the vaccines and anal gland expression. We discussed the pricing over the phone, so I arrived expecting that approximate total. Instead, I was given a bill of approximately $230 for the exam, vaccines, and anal gland expression. In previous years, I had paid around $63 for the same routine services. When I questioned the significant price difference, I was given explanations about increased costs and expenses. I completely understand that prices can increase, but the customer should be informed of the actual price before the appointment, especially when I specifically called two weeks in advance to ask about the cost. What happened next was even more disappointing. I decided to move my dog to another veterinarian and asked for her medical records. Instead of simply helping me with the transfer, I was questioned and accused of potentially altering the records using AI. I was honestly shocked by that accusation. After being a loyal customer for years, this experience completely changed my opinion of the practice. I'm not upset that prices can increase. I'm upset about the lack of transparency, the inconsistent communication, and the way I was treated when I questioned the charges and requested my dog's records. I'm now looking for a new veterinarian where I can feel that transparency, honesty, and trust come before making a sale.

I finally had the time to post this. Northridge Animal Medical Center is a great place for…read morehealthcare for your pets. We happen to find this a few years ago, and we just love all the staff and the vets. They are very accommodating and always have time to answer our questions and fit us in for any last minute appointments we may need. I can't say enough about everyone here. I'm so glad we found them when we moved from the Santa Cruz area, I didn't think I would find a vet that was as good as Capitola Vet, but we got very lucky finding Northridge Animal Medical Center. Our dogs are the most important thing to us, and had we not found Northridge Animal Medical Center, we may have moved away by now! Thank you to all the staff and Dr. Blake and Dr. Schmidt for all you do.

Stoked really really stoked our Cat Benedito had an injury. This Vet and Its staff helped us out…read moreright away. Sewed him up returning with many appointments with all good healing. They're amazing kind friendly professional very personal and really reasonably priced thank you thank you thank you from my house to your house.Norma Jean Cali

Seriously, all of the reviews for Dr. Bittan do not do him justice. He's a DVM that made the move…read moreover to a holistic practice. It's the best of both worlds because he comprehends the western and practices and treats with eastern medicine. My dog Ace was first diagnosed by his vet that he had been seeing for his first 10 years, since I adopted him at 3 months old. His health was great, no hiccups, only one small foxtail in the ear problem. Until his 15 yr old black lab cousin, Bella Dioji passed due to old age and then less than 8 months later, his Corgi/Chow sister passed due to stomach cancer. He had what we thought was a seizure after Bella's passing. Took him to the vet and they said, it was isolated so we just have to keep an eye on it. He then had one on the day we were to take Poochie in to put her to sleep. So we took him in to the vet, they ran bloodwork but didn't really think much of it and said they wanted to continue to watch him. Then he had on the next day and the next. Finally, after taking him in one last time, they suggested I take Ace to a neurologist. We had been seeing Dr. Bittan for Poochie's stomach cancer and decided to bring Ace in as well. He assessed him and asked that we see the neurologist as the other vet had recommended as well. Dr. Bittan directed us to the VCA Specialty Hospital in West Los Angeles. I made an appointment, took him in, they assessed him and immediately, the Neurologist said, she can't help him yet, he has a heart issue. 5 mins later, the Cardiologist came in and from there, it was a rollercoaster. They stabilized his condition then the syncopate episodes (which we originally thought were seizures) started happening again. Long story short, Ace had heart surgery, he did great for a week, then his kidneys began to fail due to the western medicine meds he needed to be on. A few days later, he was lethargic, ok, beyond, he was just laying on the floor, almost lifeless. He wasn't urinating or pooping and I decided to leave him overnight on an IV to see if he could flush the toxins out. Dr. Bittan had finally gotten the test results of the surgery and bloodwork and immediately had Max (his awesome assistant) call to tell me to bring him in. I was on the phone calling different places trying to find a vet that would put him to sleep at the beach, his favorite place. Dr. Bittan looked at him, studied his charts and asked me to commit 5 days to him to try to help Ace. I struggled with my decision, Ace was not Ace at the moment and I didn't want him to suffer. I decided to do let Dr. Bittan have his go at it. He gave Ace a shot, and about 8 different drops to give him every hour on the hour that night. I had to go to the post office so my roommate gave Ace is first dose in the car. By this time it had been at least 48 hours since he had pee'd. We arrived home an hour later and I had my roommate put him on the grass to see if he might want to try. He wobbled a bit, he was week, he hadn't been eating as well. Lo and behold, the little boy pee'd, he pee'd for what seemed to be a whole minute! That was the sign that he was fighting and he was going to be ok. Here I am now, writing this review, almost 7 months later, and the boy is alive and kicking AND happy. Our western medicine and eastern medicine docs communicate and work together to keep my boy as healthy as he can be. He has a couple of very serious conditions that have to be address from time to time but the combination of eastern and western meds have been phenomenal. I HIGHLY recommend Dr. Bittan, you won't be sorry.

Well, great big bummer. Dr. Bittan has closed his office, another tragedy of the covid shutdown…read more He was the only vet Joey would tolerate, and the only one who could give him acupuncture. Sigh.

I first met Dr. Sofia Brickman over 8 years ago when she was working at a different veterinary…read moreoffice in Pasadena. I brought in Athena a Doberman we were fostering ... since then we found a home for Athena and adopted 2 Mini Aussies. This year Dr. Sofia opened her own office and it's so personal and hands on. This was my first visit since she opened it. I emailed her office through their online portal this morning and was impressed that I was able to get Chester in today because I had just discovered a painful lump on his back and wasn't sure what it was. I suspected a foxtail had embedded itself or some other bite. I got a same day appointment and after extracting the fluid I was given an antibiotic -- and I couldn't have asked for a better experience. There is free parking behind the office that is accessed off an alley near Bank of America on the corner or there is street parking. Her fees are very fair and lots of options to pay (zelle, Venmo, credit card, etc) Sofia is a gem of a person and you can tell she truly cares.

Dr. Brickman is truly the best. I've been bringing my Doberman to her for 7 years since he was just…read morea puppy and she's always provided exceptional care. Recently, when he suddenly got very sick and couldn't walk, I was terrified, but Dr. Brickman and her team acted immediately with urgency, compassion, and incredible expertise. She took the time to explain everything clearly and treated my dog like her own. The entire staff was kind, attentive, and supportive during a really stressful moment. Thanks to her quick response, my dog made a great recovery. I'm beyond grateful and wouldn't trust anyone else. Highly recommend!!!!