Came in here from a groupon ($179 I believe?) for a 60 minute pro white flash treatment. I have never really done teeth whitening before but since this was the highest tier you could purchase, I was pretty excited to have it done.
When I arrived, David was SO kind. The place is not a dentist's office, it looks like there are just a few rooms solely for teeth whitening. He was very friendly and walked me through swabbing my gums/lips with Vitamin E to avoid the sensitivity of the whitening solution. It goes in 2-30 minute segments, with a break in between. You use a mouth retractor and a blue light, and definitely drool more than I can say.
David was very attentive, coming in consistently, checking on my comfort, giving me paper towels for drool, adjusting the light, etc. His customer service is second-to-none, which is why I leave 3 stars.
At the half hour mark when I went to the bathroom, I really noticed no difference. I was pretty disappointed to say the least, as that had been nearly $100 of whitening right there. After the second half hour, I was extremely disappointed. I thought the results were supposed to be immediate, but I honestly wasn't sure I saw a difference. David praised how many shades whiter my teeth were, so I smiled because I was like "Hm, he must know better than I! I'm sure I'll notice when I get home and compare before and after pics."
On my way out, he offered me a today-only type of offer to secure future whitening packages. To be perfectly honest, I wasn't sold on it. The process had been uncomfortable and I really still didn't see any results. I know the whitening sessions are apparently valued at $300-500 or something, and he was offering me $179 or something similar for future sessions, but I really couldn't bring myself to seal that deal at that time. It's a lot of money for a student like myself, and this had already been a pretty big splurge for me..
I politely declined and then he made me a subsequent offer, which made me a little stressed out, but I also declined again. I informed him I needed to wait and see how I liked these results and also to see if I had any sensitivity. He assured me up and down I would have no sensitivity. I politely declined and excused myself.
I will say, as the day went on, I DID, in fact, have sensitivity. I don't know if that's because I was rushed (he was standing right there) for the second half when I applied the Vitamin E to my gums? But I definitely had discomfort in my gums so that was a bit stressful and I am glad I did not purchase subsequent sessions.
At the end of the day, I took a before and after in the same lighting in my room (will post soon), and really I cannot notice a difference. Maybe .5 shade at most? David reassured me after the first 30 minutes that I was 3-4 shades lighter, and I really don't believe that's true. I think it's likely something he says to everyone to hopefully support business and sales. I will post the before and after pics when I have time later today to show you what I mean..
Overall, for the price, and relative discomfort, I was a bit disappointed.. Likely would not return :( BUT, David was a very kind guy and his customer service is great so I have to give him that. read more