Smile Up Dentistry with Dr. Reddy the best . The office is relaxing and being there is an easy experience. Dr. Reddy's bedside manner is professional, informative, and she puts you at ease. She displays warm listening skills, thorough analysis of the problem and explains solution step by step. Smile Up Dentistry has the latest instruments and technology. This place is for kids and adults. The entire family can go. Dr. Reddy is smart & professional. She is the best dentist I have ever been to. She cares for her patients so much! She can diagnose & test for sleep apnea too. I did not know having sleep apnea affects your teeth. Her staff is great and made the cleanings worth going back for. The 3-D images of your teeth and mouth are so interesting. I'll be here for life. -Karen read more

I scheduled an appointment for a broken tooth. Once there I got x-rays then saw the Dentist who told me her assistant would provide a care plan. The next thing I get is a print out telling me I need a root canal and 3 crowns- $6400! The broken tooth was not addressed and I left. 3 months later I- the broken tooth did need a crown as did another tooth but no root canal or 3rd crown necessary . Many thanks to the care of my new Northlake TX Dentist. read more

This place is terrible. I had a terrible experience at the dentist as a kid so I have grown to be afraid of appointments. I needed a root canal and it has been extremely painful for me to say the least. The whole appointment Dr. Reddy is only asking about dental payment plans and yearly plan cleaning deals. Eventually her assistant comes in (who was clearly training) and aggressively puts the x ray thing right in my affected gum, with zero warning whatsoever. After this the dentist and the assistant argue about how she didn't do the scans correctly (right in front of me) Finally Dr. Reddy comes back in after being interrupted with us about a hundred times. She examines my mouth and taps very hard on my affected molar once again with no warning. Finally we get the price and it's nothing they quoted us over the phone it's actually $2000 more than they quoted us over the phone. So if you have kids that are scared of dentists or any painful tooth problem do NOT bring your business here, they do NOT care about your pain or discomfort. read more

People were very nice but they're so disorganized and push you into doing things. They don't communicate with you nor tell you that the hygienist or orthodontist is even in. read more

Love Dr. Reddy! She is a great dentist and I love that she is holistic. Crystal, the dental hygenist, is amazing and she is so knowledgeable and walked me through the entire process of having my teeth cleaned. I love this practice and recommend to anyone with gum disease because I know my gums are well taken care of. read more

Root Canal I got here was completely botched. Had to get it redone somewhere else. Not ever going back here.

Amazing staff and Dr. Reddy is wonderful. She takes her time to make sure everything is perfect before you leave. She also explains the reasoning behind why you are having tooth pain. She was extremely professional and did an amazing job with all of my root canals and crowns! read more

Go to Smile Up Dentistry if you want the following - (**UPDATE BELOW REVIEW***) 1. A huge bamboozling up-sell if you come in for a simple dental cleaning. You will be convinced you need $1300 worth of cleanings. I signed up for the plan and only got through 2 of the cleanings before I had had enough of the nonsense. 2. If you want to be told, every time you walk in, that you need crowns replaced, even if you are having no issues with them at all. 3. If you want to be drowned by an unskilled dental hygienist that does not know how to work suction. and finally.... 4. If you try to work out the lack of satisfaction with the services with Dr. Reddy herself and, instead, get a litigious letter from some office person you have never even met or interacted with. Class-less. ***UPDATE*** After leaving 3 messages for Dr Reddy to call me and waiting 3 weeks with no response, she finally called me yesterday, AFTER I had posted this review. I reiterated the above points that I was dissatisfied with. She then proceeded to give me a lengthy explanation of her education and resume and told me how much she cares about her patients. At the end of it, she asked me what I wanted to settle our dispute. I told her to please think about it and get back to me. She said she would call me in the next few days to make a financial (or otherwise) offer to appease me. At the end of the conversation, she asked me to take down the review. I told her I would do so once we settled the issue. (So she outed herself in that she is primarily concerned about the review). Dr Reddy called the very next day, today, and again asked me what I wanted. I told her we had agreed she would make the offer first. She would not. So I said "Ok, reimburse me for the 3 cleanings I did not receive in the package, at your stated price of $150 each. So $450 total refunded to my card and that would be fine." She then argued with me and told me I only had two cleanings coming. So I said "Fine! Make it $300." And then Dr. Reddy pushed it further and told me to sign a paper she would send me and remove the post and then she would reimburse my card. I said, "No, we need to settle this and then I will remove the post." At that, Dr. Reddy accused me of extortion! I told her to keep the money. Its worth the money to share my experience so others do not get bamboozled. This is my experience of Dr. Reddy and Smile Up Dentistry. It appears she doesn't care about her patients' opinions of the services. You judge for yourself. I have had lengthy relationships with all of my doctors, spanning many years, and nothing like this has ever happened with any of them. read more

I love coming to Dr. Reddy - she is very gentle and caring and makes me feel at ease - the environment is very kid friendly and my children love coming to the office. The entire staff is super friendly and accommodating, the office is clean and cozy - Dr. Reddy is our family dentist and we are are lucky to have found such a great place and dentist :) read more

I've been going to this place for about a year and a half and I cannot express how happy I am with the service at this dental office. Dr. Reddy and her staff have taken care of me every time. They make the visits easy, explain things very well, make me comfortable, make sure I'm doing well every step of the way and most of all make me feel pain free when I leave their office. I've gotten everything done from fillings, deep cleans, routine visits to my newest challenge Invisalign's which has been amazing thus far. I highly recommend this office and would challenge any office to provide the same level of service. read more

2 weeks ago I had an appointment and because I'm pregnant they were only able to work on half of my mouth due to pain and swelling but i went ahead and paid them infull for the work they will be doing. They scheduled to finish my teeth the following week but then they canceled that appointment. Now, I'm moving and won't be going back there so I asked for a refund on the half of my teeth they didn't touch. They are refusing to give me my money back and are coming us with excuse after excuse. Don't trust them. All they want is your money and won't even finish what they started. read more

I bought a Groupon for teeth whitening at Smileup. I have scheduled 2 appointments and each time they call the day before to cancel. I was told last Friday I would get a call back in regards to what Saturday's they will be open in April, I have yet to get a call back a week later. I'm willing to set up one more appointment but if it gets canceled I will be asking for my money back. This is not the way to gain customers!! read more

do not trust this place! i got a root canal there 2 years ago the crown has fallen off twice and i've had to pay for them to recement it both times. they have yet to fix it instead they say the 3 year warranty that i had on the work is voided because i dont see them regularly. my crown is still off for the 3rd time and no sign of concern from this place instead they hit me with a $1700 dollar bill for a new crown and build up they have neglected to fix their mistake im highly disappointed in dr.reddy she originally was treating me in the irving office and i was tranferred here because i stuck by her even though its an hr away from my home. i will never go there again i feel completely robbed. read more

Dealing with this dentist and her office has been a very unpleasant experience. I went to her for a nightguard back in March. The office insisted on taking xrays and photos of my teeth, even though I had this done 3 months earlier with a different dentist. Dr. Reddy's office didn't want to accept the xrays from the previous dentist. The young man who took the xrays and photos was a trainee, nice but very hesitant and unsure of himself, and he had to repeat each task several times. When Dr. Reddy came in, she informed me that I needed a deep cleaning. I was shocked since I had had a cleaning 3 months before and I do meticulous home care, but I asked her to go ahead and do it. She then had a different assistant take impressions for the nightguard and informed me that I might need a sleep study or even surgery on my jaw to correct my grinding. When the nightguard came in a couple of weeks later, the assistant adjusted it. I came back a couple of days later, saying that it was causing pressure and pain. She adjusted it again. I tried it for another day or two, but it still wasn't right. When I went back, Dr. Reddy seemed impatient and treated me as though the poor fit was all in my head. I finally gave up even though I had paid almost $200 out of pocket after my insurance paid. Recently I stopped by the office to ask them to send my xrays to another dentist. The assistant called Dr. Reddy who said that it would cost $35 to send the xrays. I said to forget it. By the way, the new dentist made a nightguard that fits beautifully. I wasted money with Dr. Reddy, but the worst part was the way she made me feel. read more

Worst experience ever. Couldn't numb my tooth and got drilled on 3 painful times. Temporary crown broke 3 times. After a month the lab still didn't have my crown ready. Corona hit. 2 months later said they needed to start over. Took off the temp and did another impression of the tooth using cold water and air on the unprotective tooth. Couldn't get the temporary crown back on. Was there over an hour. 2 temp crowns later, was finally over. Few weeks later got the crown put in. 3 months now my crown is still super sensitive to hot and cold, and I cant bite down on anything remotely solid on that crown. I can't take the pain anymore so I will now have to find another dentist to redo the whole thing. Wasted $1500 because I won't set foot back in that place. I believe they use a cheap lab with cheap materials. They take your money before doing anything. CBD oil $35, Nitrous $100 plus, crown insurance? really? read more