The 5 star testimonials from other patients are not the kind of care I experienced. I think Dr…read moreVickers was distracted with family matters and did a rush job with my surgery. I would have been willing and preferred to wait for a later date for this surgery. Carefully do your own research and studies on the Internet. The office shows a video of implant surgery. I wish I had had a better education of what kind of problems to be aware of, and when to call the office. Implants are not perfect like the office video implies. There can be side effects and problems. I would have preferred knowing the down side of full mouth implants so I could make an educated guess/decision rather than rely on what a surgeon wanted me to hear For post surgery concerns, the office at Texas Center for Oral Surgery & Dental Implants instructed me to call the lab, which answers the phone 24/7. Nope. I called the lab. A few days later I heard a response on my voice mail (I'm paraphrasing here) "I'm at the Chicago airport, and not in the office, so I can't look at my records right now to answer your question. I'll see you in the office on Monday ." I was the patient. But, I had to turn into a detective to discover what problems needed attention. I relied too much on the Dr to make these decisions - bad mistake. I'm now considering paying for an independent consultation for help to understand what this business should have helped me understand. Five weeks before the scheduled final exam for the permanent implants, the assistant Dr announced, at that Monday appointment previously mentioned, that this was my last visit with the office The final decisions were going to be made that day, and I should visit my regular dentist should any other problems arise. Also my regular Dentist would install the implants. Surprise! How did I miss this? And how did I miss there would be an additional dental charge for crowns on top of the lower jaw implants? There was still swelling and I should have refused signing the paperwork acknowledging this as my final visit. The completely satisfied guarantee no longer applied. Dr Vicker's caring phone call came late at night, long after I was asleep. Don't be impressed by this service. My surgery was 9 months ago. I am still struggling to understand what might be causing my post surgical problems. Before my surgical date, the Flower Mound office called to ask if I would be willing to change my surgical date to a week earlier so the office could book an anesthesiologist for two surgeries on the same day. I agreed to do so - no problem. However, on the day of surgery, the office asked me to sign a form allowing Dr Vickers to administer the anesthesia. I read the paperwork work carefully and discovered this change without being advised of the change. My answer: "NO!" I have enough medical concerns that I doubted Dr Vickers would watch carefully even though his is "trained" in administering anesthesia. The anesthesiologist spent 30 minutes asking questions about my medical concerns related to anesthesia. I doubt I spent 5 minutes total with Dr Vickers before and after surgery. I learned a few months ago, that anesthesia is not required for this surgery. I would have appreciated knowing this so I could make an informed decision. I regret letting myself be rushed into these upper and lower implants. A few weeks after surgery and many questions later, I discovered the work for a $2400.00 charge was not done. I requested a refund and tge office graciously sent the refund.I think Dr Vickers failed to inform his billing department of the surgical changes. Don't rush into trusting this surgeon to do the surgery. Most of these reviews are old. Dr Vickers seems to have turned from a careful, attentive surgeon to a carefully calculated coorporate "get her done" attitude. There are analysts in the business world making loads of money by advising doctors how to build their practice, make more money and have more free time. Do your research to find this. I believe there are other oral surgeons in the area that are well-educated, experienced, and are able to be careful and more helpful. The office staff is pleasant. Dr Vickers is pleasant. Don't be fooled or manipulated by this.

I have always been fearful and resistant to dentists in general, let alone any oral surgeons. I…read moreprocrastinated going to one for so long after a difficult diagnosis I received a few years ago, being lupus. I knew my teeth had deteriorated very quickly after I began my medications. I felt embarrassed by that. I went into my first appointment here with the thought that none of my teeth were salvageable and I would need implants for every tooth. I had set the bar low because I had already grieved everything that my invisible illness had taken from me at such a young age. I didn't want to feel judged. That being said, Dr. Anver completely shifted my perspective. He was encouraging and comforting, while still respecting my perspective. He came up with a treatment plan catered to my own personal goals and was determined to do whatever he could to help me. I literally cried in the office because I had not expected that response at all, and he gave me the space and time to do so. His team does a phenomenal job at making their clients feel at home, creating a safe and welcoming environment for their guests, and answering any and all questions you may have. They made sure they met me where I was at and met any needs and expectations I had. They are the absolute best, and I would highly recommend them! (P.S. they play the best music too )

False advertising - only does oral extraction and another oral service, but advertises for services…read morewith the jaw.

I needed a tooth extracted. Their office got me in for an appointment immediately. Dr Ruchi Dhameja…read moremade every effort to minimize my discomfort during the procedure, which went quickly and successfully. Beforehand, she patiently explained the procedure and answered all my questions. I highly recommend her services and those of her office. It's wonderful to have such high quality healthcare nearby.

Just had double jaw surgery a week ago with Dr. Pace. Everything went as expected surgically, great…read morehospital experience and recovering well with minimal pain and minimal opioids. Office staff are all nice and friendly as well, everyone is great to speak with. Would recommend the flower mound office for sure!

I wanted to update my previous review after a follow-up experience…read more Initially, I was very concerned because my daughter was not prescribed pain medication after her wisdom teeth removal, and she was in significant pain. I did call the on-call doctor, who was incredibly kind and promptly called in medication, which we appreciated. A few days later, my daughter experienced additional pain, and we returned to the office. I want to say that the oral surgeon and his staff were extremely caring, professional, and accommodating. They got us in quickly, took her concerns seriously, and made sure she was taken care of. While our experience started off stressful, the follow-up care made a big difference. I truly appreciate the compassion and responsiveness they showed when we needed it.

On my first visit to Dr. Lannings' office I was impressed with the warm, calm and frendly…read moreatmosphere in his office. It was difficult to find a dentist that did wisdom teeth extractions without having a surgeon come in. Dr. Lanning was able to do my extraction. It took a lot longer than anticipated, but he was very calm and reassuring. He and his assistant took their time and explained everything each step of the way. I was very nervous but they did everything to make me relaxed. I have been a Registered Nurse for over 40 years and in all my years of going to the dentist I have not found one as professional and caring as Dr. Lanning. He called me the day following my extraction just to see how I was doing and if I had questions. He listened to me and did not seemed rushed. I highly recommend this dental office.

Oh boy... this guy will make you scared to go to the dentist! While he has the latest and greatest…read moretechnology gadgets, he can wreak havoc on your mouth! Cleanings are fine- his hygenists are great but WHOA- don't let him near you with a drill or even a shot! One cavity filled and I couldn't eat for a week. YIKES! I have never had such bad denistry experiences!

I love Prestige Dentistry and we have been going since 2 years…read more Doctors are nurses are very caring and helpful. I had really good experience with whoever i met there. I love Macy a lot and she is so humble and helps you a lot. Recently i had a appointment to Dr. Vince Drusso and JQ and it was great appointment. initially i was so scared about wisdom tooth extraction and they made it so easy for me. Thankyou doctor and thanks Prestige for having a great team.

These guys are great. They make sure to call you before your appointment. They know your name when…read moreyou walk in, and the entire staff really nice. It's one of the best dentist experiences I've had and I don't like going to the Dentist.

Dropped my insurance. Now what am I supposed to do? Great patient care not!!!!! Even if they take…read moremy insurance back, I wouldn't trust them. Won't use them again.

Having recently relocated to Texas, I am very happy to have found Ponder Family Dental. Dr. Myser's…read moreoffice has an inviting atmosphere with all the technology one would wish for when having their dental needs cared for. The staff is very friendly, efficient and welcoming. I think Claudia Rudlof is an amazing hygienist and I have certainly had experience with many! She is gentle and thorough and it is clear that, with her many years of experience, she cares about her patients and loves her work. I'm happy that I need look no further for my dental care and hope to have a long relationship with Ponder Family Dental.

Easy scheduling as a new patient. Staff was knowledgeable and friendly from the front desk to the…read morehygienist to the Dr. I was seen for a new patient exam and dental cleaning but left with 5 filling recommendations. I have never had any major work done on my teeth since I typically take care of my oral health overall. My only constructive thought is that I wish the Dr had discussed what a filling is, what the process entails, etc. I don't feel like there was much conversation outside of "we will get those scheduled for you in a day and you'll be good to go." As someone new to dental work outside of a cleaning, more info would've been ideal before being provided the consent form for the procedure. Overall, I still recommend them and hope to have a greater experience with my procedure in October and my next cleaning as well in February.

I am honestly shocked by my experience…read more The woman working the front desk was incredibly unprofessional and, in my opinion, is a liability to this practice. My insurance was billed incorrectly using my previous carrier, and instead of helping resolve the issue, she repeatedly insisted it was my fault because the employee who originally took my insurance information "didn't update the system correctly." She continued to tell me that no insurance card had been scanned into my file, despite the fact that I explained multiple times that MetLife doesn't issue insurance cards. Rather than listening or trying to help, she became increasingly hostile. When I politely asked if I could speak with someone else, she refused and instead told me she "wasn't comfortable" continuing the conversation and that I could call back "when I was calm." The irony is that I wasn't the one who had become confrontational. Unfortunately, this was just the latest in a long list of issues. Over time I've dealt with repeated problems involving insurance, billing, and appointment scheduling. At some point, enough is enough. Dr. Hooper, my experiences with you have always been positive, but your front desk staff is representing your practice poorly. They are the first impression patients have, and interactions like this are damaging your reputation and costing you business. I hope this feedback is taken seriously because the level of customer service I experienced today was completely unacceptable.