recently had a deep cleaning, filling, and retainer fitting by Dr. Sangeeta Prathipati…read more and I couldn't be more pleased with the experience., the care and attention to detail were outstanding. The deep cleaning was thorough yet comfortable , the filling was done seamlessly, and the process of arranging for my retainer was smooth and well-explained. Very professional, friendly team. Been to few other places thru the years but it's the best I've ever been to. Thx Dr and team. Highly recommended.

Ok, so let me be very upfront, I have not been to the dentist in over 18 years! From the moment I…read morearrived and now through 4 fillings and deep scale? cleaning I have felt completely cared for and all my concerns have been handled, Varsha Kulkarni and her team are incredibly patient and kind. I am very, very pleased and for those of us who are scared- come here and have your fears fade away!

I was previously a patient at this practice after my husband had a positive experience here…read morefollowing his wisdom teeth removal. He has no significant dental issues, but unfortunately, my circumstances have been more complex. During a procedure, the dentist inadvertently damaged my front bridge--an expensive restoration that had been carefully placed by my previous provider in Seattle. While I understand that accidents can happen, what deeply concerned me was the way the situation was handled. Rather than acknowledging the damage or offering an apology, the dentist allowed me to leave the office without telling me it was damaged; I had to discover it at home. When I later addressed the issue, I was offered a minimal "repair". Unfortunately, the "repair" left the bridge with a very noticeable permanent defect. Based on this experience, I am not confident recommending this office to others.

Great office staff and experience. Been a patient and made recommendations to friends for several…read moreyears. All services from basic to more complex dental issues are outstanding. Is there a higher rating than 10/10?

I had a very disappointing and unprofessional experience with this office, which is especially…read moreupsetting because I had a great visit here last year and was very happy with their care at the time. This year, leading up to my annual cleaning, the office called me multiple times throughout the week asking me to move my scheduled Saturday 12:30 PM appointment to an earlier time (around 10 AM). I clearly explained each time that I work long hours and that 12:30 PM was the earliest I could come. Despite this, they continued to pressure me to change my appointment. On the morning of my appointment, they called again and told me they needed me to come earlier because "the doctor did not want to wait two hours for my appointment." I was also told they "usually close early," which makes me question why they even offer later appointment times if they are unwilling to honor them. I was then told that I would need to reschedule, even though I was fully willing and able to attend my original appointment. I had already rearranged my schedule and stacked multiple medical appointments on my only day off that week specifically to accommodate this visit. Like many working adults, I have very limited flexibility during business hours, and I don't think it is unreasonable to expect a healthcare office to respect a time slot that they themselves scheduled. As someone who works in healthcare, I found this extremely unprofessional and not patient-centered at all. When I later decided to cancel because I no longer felt comfortable with the level of professionalism, the receptionist simply said, "Okay, I will cancel your appointment and inactivate your account. Goodbye." No apology, no attempt to address the issue, no basic courtesy. Patients should not be made to feel like their time is less valuable than a provider's convenience. The lack of respect, communication, and professionalism throughout this entire interaction was shocking. I will not be returning and would not recommend this office based on this experience.

My daughter came here for a cleaning and a consult to have her wisdom teeth removed. We were quoted…read more$1600 which I thought was high. I asked her to get a quote to just have 2 removed that were bothering her and we would get the other 2 removed later. She was quoted $1200 and told the Dr that comes in to do extractions went up on his rates. In 2 weeks his rates changed. I ended up having her come to Richardson to get her wisdom removed and it was $267 TOTAL! She was told she also had a cavity, decided to have her get a 2nd opinion on that as well. Come to find out she has no cavity! I would avoid this office!

I have been going to Cross Timbers Dental for over 12 years and have always received great customer…read moreservice. With my most recent dental visits to this office, I am having some more extensive dental work done and have had the pleasure of working with Sonya to help me with the scheduling of these appointments and payment/insurance going forward. Sonya has gone out of her way to help me with this process. She gives some of the best customer service I have seen!!! She makes the entire process so much easier plus she always has a great smile!!

I have been going to Cross Timbers Dental for 3 years now. On my most recent visit I saw Keeley,…read morewho did a great job cleaning my teeth and gave me some pro tips on my dental routine at home. Dr. Medici was friendly and very knowledgeable. She gave me answers to some questions and concerns I had.

These guys are great. They make sure to call you before your appointment. They know your name when…read moreyou walk in, and the entire staff really nice. It's one of the best dentist experiences I've had and I don't like going to the Dentist.

Terrible service, over charge and booking is months out. Moved to the area, tried Prestige hoping…read moreto find a family dentist. They wanted to replace every filling I have ever had with a crown. I started with the plan they created. The actual problem I had was an implant coming loose. They ignored it, kept trying to get me to put more crowns in. But then charged for implant maintenance. Finally gave up and found a Dentist that would actually help.

We have been going to this office for almost three years now. The staff is amazing, and I love how…read morethe hygienist always takes time to make sure my autistic son understands what's coming next. We usually request a private room, and we've always been accommodated. Dr. Whittington is so quick yet thorough. My son has never liked going to the dentist, but he feels comfortable here. We would definitely recommend this practice to anyone looking for a GREAT pediatric dental experience!

We love Dr. Whittington. We recently moved to the area and I have a 6 year old and 3 year old…read moredaughter. Neither of them exactly love the dentist but after our first visit here the girls actually enjoy coming back! We haven't had any cavities or any procedures done so I can't speak to that but one of my truest tests of dentists are if they jump to a procedure, or if they are more of a "wait and watch" person. Any dentist that will jump to a procedure will make me jump offices. So if that doesn't work out for us I will be sure to update this review! So far I don't love any of the hygienists. I LIKE them all and they are all nice but I expect more (the other office I came from in another state I feel like they went above and beyond and they were just amazing with the kids, over here it doesn't feel that way). BUT we do really love Dr. Whittington. He is patient, gentle and kind and explains everything to both the kid and the parent! My 3 year old isn't the easiest to deal with and she didn't want to sit in the patient's chair so he had her sit on my lap and lie back on a tilted board and she did great that way and he was able to brush, polish and get the fluoride varnish without her being mad! That is a win in my book.

I was very pleased with the services provided by Lauri Barge and her team. They do amazing work! I…read moream someone who usually hates going to the dentist and always afraid it's going to be painful but I was so pleased and surprised at how gentle and careful they were when doing all my fillings and cleanings. They went slow, listened to my needs and made sure I was comfortable throughout the whole procedure! It was quite a change from previous dental offices I've been. I fully trust Dr barge and her staff. I also really appreciated Mary, who works at the front desk as she has always been very responsive and easy to work with when it comes to scheduling and coordinating with insurance!

Dr. Laurie Barge's Dental Office has been the best dentist office I have ever been to. They are…read moreextremely nice and more than willing to help, they make you feel really comfortable. I would recommend anyone looking for a dentist to check out this practice and see for yourself.

Terrible place. Unprofessional staff ! Felt like I was in a used car lot instead of a dentist…read moreoffice. All they cared about is selling you a plan.They sent in a man just to talk about me buying a plan instead of getting the job I went in for done. Was harassed over the phone by a Tiara. The woman dentist did not seem to care about me as a patient. Did terrible job on my tooth. Staff was a joke. Bad experience here. The original dentist here was very good. He is gone. Do not recommend. My tooth is still having problems.

I have been doing dental cleanings twice a year for many years and had no issues. It was just time…read morefor a cleaning and I had switched dentist because my old one stop taking my insurance. I went in for the first time for a cleaning in this office. The dentist and hygienist started talking about doing a deep cleaning and setting me up on a 'maintenance' plan. I decided to hold off and thought they were going to do the regular cleaning, but then hygienist told me she couldn't do it because of her license, it had to be the deep cleaning or nothing.

The best dentist ever!! Very clean and professional! Quick check in at front office!!read more

I am so grateful that I came across Genesis Dental. Everything was perfect! Dr. Madeleine Zhao gave…read moreme an honest appraisal of what needed to be done to have great teeth. I have gone through 4 different dentists to find her. I was looking for a great cleaning, easy to communicate with, and trust that I am being told the truth. I have finally found a dental home!

Awesome care! Daughter had traditional braces and I'm currently in my Invisalign treatment. Love…read moreDr. Hashem & his staff :)

This place is great if you have all the time in the world to sit in a waiting room. I don't know if…read morewe've ever waited less than an hour for an appointment which is always confusing as to why they even bother giving appointment times. I'm required to be there and check in on time, but it is rare, if it has ever happened, that they pull up their end of the bargain. Explain today that the children's grandmother's viewing was today, ask how close they could be to his actual appointment time, and the receptionist said it is probably better that we just reschedule stating that they're far behind, per usual. This tells me they don't really care about their clients and are just in it for the volume/money.