I have been a patient here for two years and recently saw Dr. Johnny for a chipped tooth. They were…read moreable to assess the issue and create a new crown for me the same day. The staff was great and made me feel at ease during the two hour process. Not fun sitting in a chair with your mouth open but my tooth is fixed and I've had no problems at all since the procedure. It's been great and Dr. Johnny followed up with me directly to ensure everything was ok afterwards.

Disappointed by Hidden Costs Despite In-Network Coverage We…read morestarted seeing this dentist earlier this year, and initially, everything seemed great. My entire family of four had our annual cleanings, and the staff was very friendly and helpful. So far, so good. Things took a turn when one of my daughters needed a filling. We were given an estimated cost based on in-network coverage, which seemed fair. The procedure went well, and I was told she needed an additional service during the visit. I wasn't informed that this would cost extra, but I would have agreed to it if I had known -- transparency is key. What frustrated me was receiving a secondary bill later on for an underpayment. I was surprised because this is supposed to be an in-network dentist. I assumed the costs were pre-negotiated with the insurance provider. Apparently not. While the dental care itself was good, we were left feeling misled and frustrated by the unexpected charges. We've decided to look for a new dentist who is more transparent and upfront about pricing -- especially when claiming to be in-network.

I have been a patient of Dr. Randall for several years. She goes above and beyond what any Dentist…read moreI have seen. Her chair-side manner is excellent and she takes the time to explain the options and make you as comfortable as possible. Another example of her caring approach is that she actually calls to check on me the evening after I saw her to make sure that my filling felt alright and see how I was doing, to me that shows that she cares about her patients.

From the owner: Proud to serve the Argyle community since 1999read more

I love Prestige Dentistry and we have been going since 2 years…read more Doctors are nurses are very caring and helpful. I had really good experience with whoever i met there. I love Macy a lot and she is so humble and helps you a lot. Recently i had a appointment to Dr. Vince Drusso and JQ and it was great appointment. initially i was so scared about wisdom tooth extraction and they made it so easy for me. Thankyou doctor and thanks Prestige for having a great team.

These guys are great. They make sure to call you before your appointment. They know your name when…read moreyou walk in, and the entire staff really nice. It's one of the best dentist experiences I've had and I don't like going to the Dentist.

Easy scheduling as a new patient. Staff was knowledgeable and friendly from the front desk to the…read morehygienist to the Dr. I was seen for a new patient exam and dental cleaning but left with 5 filling recommendations. I have never had any major work done on my teeth since I typically take care of my oral health overall. My only constructive thought is that I wish the Dr had discussed what a filling is, what the process entails, etc. I don't feel like there was much conversation outside of "we will get those scheduled for you in a day and you'll be good to go." As someone new to dental work outside of a cleaning, more info would've been ideal before being provided the consent form for the procedure. Overall, I still recommend them and hope to have a greater experience with my procedure in October and my next cleaning as well in February.

I am honestly shocked by my experience…read more The woman working the front desk was incredibly unprofessional and, in my opinion, is a liability to this practice. My insurance was billed incorrectly using my previous carrier, and instead of helping resolve the issue, she repeatedly insisted it was my fault because the employee who originally took my insurance information "didn't update the system correctly." She continued to tell me that no insurance card had been scanned into my file, despite the fact that I explained multiple times that MetLife doesn't issue insurance cards. Rather than listening or trying to help, she became increasingly hostile. When I politely asked if I could speak with someone else, she refused and instead told me she "wasn't comfortable" continuing the conversation and that I could call back "when I was calm." The irony is that I wasn't the one who had become confrontational. Unfortunately, this was just the latest in a long list of issues. Over time I've dealt with repeated problems involving insurance, billing, and appointment scheduling. At some point, enough is enough. Dr. Hooper, my experiences with you have always been positive, but your front desk staff is representing your practice poorly. They are the first impression patients have, and interactions like this are damaging your reputation and costing you business. I hope this feedback is taken seriously because the level of customer service I experienced today was completely unacceptable.

I've been a patient here for a few years and always appreciate the quality of care. I feel welcomed…read moreevery time I walk in and always leave feeling better than when I walked in!

Best office I've ever been too! Right off the bat, beautiful & clean office with the most friendly…read morestaff. Always welcomed with a warm smile. Dr. Matt keeps his office very update with the coolest technology and gear! His team is very thorough during the whole experience. Would 10/10 recommend this office to any of my friends & loved ones.

We have been seen at this office for more than 2 years. They are AMAZING. Sweet, kind and super…read moreefficient. They do a great job with cleanings, fillings and other work we as a family have had done. Today my son broke a tooth at school and we went in as an emergency visit. They were on it IMMEDIATELY. They also showed such kindness and compassion that it just fills my heart. I definitely trust them and their ability to take care of my family.

I am a senior patient who had a six month cleaning by Peyton this spring, and Peyton was absolutely…read morewonderful. I have very sensitive teeth, and she was so kind to deal with that, and pausing when I needed a break. I was so taken with her kindness and consideration, and hope she stays with Northlake Dentistry forever! The office staff is the best! Polite and friendly.

On my first visit to Dr. Lannings' office I was impressed with the warm, calm and frendly…read moreatmosphere in his office. It was difficult to find a dentist that did wisdom teeth extractions without having a surgeon come in. Dr. Lanning was able to do my extraction. It took a lot longer than anticipated, but he was very calm and reassuring. He and his assistant took their time and explained everything each step of the way. I was very nervous but they did everything to make me relaxed. I have been a Registered Nurse for over 40 years and in all my years of going to the dentist I have not found one as professional and caring as Dr. Lanning. He called me the day following my extraction just to see how I was doing and if I had questions. He listened to me and did not seemed rushed. I highly recommend this dental office.

Oh boy... this guy will make you scared to go to the dentist! While he has the latest and greatest…read moretechnology gadgets, he can wreak havoc on your mouth! Cleanings are fine- his hygenists are great but WHOA- don't let him near you with a drill or even a shot! One cavity filled and I couldn't eat for a week. YIKES! I have never had such bad denistry experiences!

Lack of quality care. During my visit on Wednesday, the dentist was training another student, a…read moreDDS, and I heard him say that in 2019, tooth 32 was marked by Dr. _____ to be watched. I immediately note 2019 ???? I've been going to Vanilla DDS regularly since 2015. During my visit on Wednesday, he showed me a big dark cavity at the base of my tooth, then he said the good news. No root canal needed. However, it does need a crown as the solution. I've been telling them for years that I've had a bad taste in my mouth, and they said nothing about the cavity they knew was growing on tooth 32 since 2019. They left that decaying tooth in the back of my mouth until it needed a $900 crown instead of a $50 filling. I've also had other major work done with them. Not a word. Stay away! Unethical at the minimum, evil at most. I literally don't know what to say. No, I have to add this to my list of ways to avoid being taken advantage of.

Friendly. Attentive. Genuine. Wholesome. Exactly the kind of place you want to go for years on end.read more

They are really nice but unfortunately, there seems to be a problem with any follow-up that they…read moresaid they would do. Three different times over the past 3.5 years and I've had to followup with them each time after waiting on them for weeks to do what they said they would do. This last time, I never heard from them (again) and after a month, I spent the time that I would have been following up with them to find a new dentist.

Having had the same dentist since I first started going, I was extremely nervous to try a new…read moredentist. That being said, my employer and Yelp have yet to let me down! This place is THE BEST. Let me start off with the staff. The staff is so very friendly and accommodating to your schedule. They send reminder texts and emails and they give you a reminder card so you can make 100% sure the appointment you make works with your schedule. They also make sure along the way that you are comfortable (as you can be) during your appointment. You are the at the dentist after all. The experience of the cleaning was unexpected. They took these insanely detailed xrays and they refer to those for notes during the cleaning process. They also have a tv directly above you so you can watch TV and stay distracted while they do their work and you can look at your x-rays with them when needed. The cleaning was easy, thorough, and relatively painless. My teeth felt soooo clean afterward. They also recommended a mouth guard for me and told me exactly what was to be expected financially and time-wise. I feel as though I am in the right hands for future care. I'm 100% sure I picked the right dentist. They even sent me a thank you card after my visit. Nice touch :)