So basically I used to myself here and right now a lot of staff has left due to the bad staff of…read morethis place and they just did a check up really bad. They made accidents all the time and make my teeth bleed, make my gums worse than it used to, and yell for no reason. And this is why people quit this dentist and works at a new job because this place is really bad if you or someone does tell them to pay more at a different dentist so don't go to this bad dentist.

Having just moved to the area a few months ago and jut getting dental insurance, this was the only…read moreplace that accepts my insurance (whole other story). I was very skeptical due to the name of the place. As soon as my insurance kicked in I called to schedule a CLEANING and I told them that I was new to the area. They scheduled my appoint for a few weeks. So fast forward to today when I go in and the place looks like, to quote another review "looks like a welfare dental office." So I fill out my paperwork, and go back in the exam room. I sat down in the chair in the assistant wasn't very welcoming and just jumped right into the x-rays. After she was done with the x-rays, she had the dentist come in. The dentist didn't even introduce himself and just started looking at my teeth. About 45 minutes later the assistant gives me back my glasses and said were all done. I replied "that's it, no cleaning. She says "oh on the schedule it just says an exam, check with the front desk." I go to check with the front desk and ask them if I had scheduled a cleaning. They reply, "oh we don't have a dental hygienist for the month of January." Really!? It would have been nice to know that when I called. So glad I took an hour of work so I could come in and waste my time. She wanted to schedule an appointment for the month of February for the cleaning, I said "No thanks, I'll call you." Do yourself a favor, pay a little extra and go see someone else. There are a lot more qualified dentists in the area! Thank god I didn't have them work on anything in my mouth.

We have been coming to Dr. Cox for almost 2 years now and we LOVE him!! He has taken great care of…read moreall of our kids. Done emergency visits. And when another dentist wanted to extract a tooth and cost of 1000's he saved the tooth. We love this place!!!

This place is awesome. I was so nervous about my sons appointment today because he had to have 2…read moreextractions and 2 fillings, but they eased my fears and were so reassuring. They worked so well with him and knew exactly how to talk to him to keep him calm. I definitely recommend this place and I am making it my kids new dentist.

I question their ethics. Esp working with children and families. Caused our family much pain.read more

I'm very frustrated with the way I was treated. The dental clinic called me to reschedule an…read moreappointment I had made 6 months ago because they decided to close early. Our appointment was at 3:30 in October, but they are now closing at 3:00 that day. When I tried to work with them to reschedule I was told if I wanted specific times, I should have planned ahead and scheduled ahead. I DID. I was then told the next available openings would be in May. 7 months away. Unacceptable. Very frustrated With the way I was treated and ended up in tears.

The team at Desert Sen Dental are an amazing group, they all work together to ensure you have the…read morebest care/smile. I am so happy I came across their ad when I did. I love my new smile, and the whole team at Desert Sun Dental.

Excellent care of my teeth and any associated problems with my dental care. The staff is friendly…read moreand professional, and always ready on time for appointments. I tell my friends about Desert Sun Dental!

The most amazing dental office! After my kids had a negative experience elsewhere, I had high…read moreexpectations for what I was looking for in a new dental office. The staff, dentist, and care provided here exceeded everything I could have hoped for! They were so patient and kind especially with my autistic son. They made him feel so comfortable throughout the process, catering to his needs and going at his pace. Not once did we feel rushed. They provided a quiet room so my kids wouldn't feel so overwhelmed in a new environment and my son would not get easily overstimulated, which I really appreciated. The dentist and hygienist were so thorough in answering all of our questions, and giving us helpful advice/information that I hadn't thought to ask about, but I'm grateful they mentioned. I could not recommend them more, this place is phenomenal!

Dr. Fletcher is amazing with kids! My son loved his first appt! Dr. Fletcher and his staff is…read moreextremely professional and made the visit fun, which isn't an easy task for a 2 year old. I so appreciate their hard work and attention to detail. I was very impressed with his comprehensive exam, also, adorable office! Thank you!

The dentist (Dr. THOMPSON) was super great with my daughter and very friendly. Probably one of the…read morebest visits we've had. The staff was also friendly and fast.

Always an amazing experience when we come here! The staff is amazing! The dental assistants are so…read moregreat and so are the doctors! The best children's dentist in tri-cities!

I've experienced appointments with both dentists & both of them are very professional & empathetic…read moretoward each of my children. Not once did I sense any condescension from either of them, which I've noticed is common in the dental field. The front desk & dental assisting staff are awesome. Very personable, welcoming & warm in their demeanor. It's always easy to book appointments with them. We've come into the office before COVID and it was very lively. Perfect for little ones & lots to be entertained by, including a large fish tank in the waiting room. Everything looked clean, organized & new. This last visit was obviously amidst the pandemic & they were very good about booking patients in a way where social distance is no problem & theres minimal exposure to everyone. I will continue to bring my children here.

Dr Amy and Dr Neil have always taken such great care of our boys, going above and beyond to get…read morewhat needs to be done done.

This morning I had an appointment & i was helped by Rachelle. She gave outstanding service, she was…read morevery thorough and passionate about her work. would definitely recommend 10/10 service felt very welcomed by her.

I have been taking my children here for about 13 years now. Most of the time things run smoothly…read more But when they are running behind or something is off track with time, the receptionists do not know how to handle or tell people who are waiting what's going. The front office staff need to be more diligent and be able to find the information that is needed for parents and patients who are waiting. I arrived for my daughters oral surgery which was scheduled at 11. We arrived around 10:45 where told that the anesthesiologist was behind. When I asked how long and if someone could check. I was told possibly 20 minutes. They left out that there was a patient in front of my daughter that was still waiting. We waited for close to an hour and a half before being taken back (12:23).

Great place ! New to town, was looking for a Peds dentist for…read moreMy 6 year old. Nice building, easy parking. The office itself Is perfect for kids! Decorated cute, and also has a cool slide ! They were able To offer an earlier appointment if we wanted, which we happily took. We had minimal wait time, dental assistant was great - very friendly and personable, as was the front desk staff. The cleaning was thorough but quick. Took time To show and explain to My Son his X-rays- which he loved. Office is very clean. Saw Dr. Fleming, who was great as well. Really made an effort to make going to the dentist a fun experience for kids. Wish there was a place like this when I was a kid!

Little Big Kids is wonderful. They are sensitive to children's anxiety and concerns and do a…read morethorough job in providing care. They get you in fast and have a wonderful atmosphere. Go see them!!!!

I love going to Dr Knapp! Him and his team always make me feel comfortable and calm. I enjoy the…read morecare I receive at his office. Thank you for always listening to and understanding my needs.

Dr. Knapp and his entire staff are the VERY BEST! I have been going to Dr. Knapp for many years…read moreand having nothing but praise for him. What I like is that he keeps up on all the latest in dental work and all his equipment is very up to date. Just a great dentist and staff, very caring . I highly recommend Dr. Knapp for any of your dental needs. Carla B