We moved to Trilogy a little over three years ago but up until this year, kept our regular dentist…read morein Cornelius after something like 15 years. Originally it was not a big deal to drive over there but the last two times I went, it took over an hour to go 8.1 miles due to traffic. In one case, I had to reschedule before I was over 15 minutes late even though I had called to let them know. Was able to reschedule and got in the same day. I've been a patient since sometime this summer. My wife found this practice and moved over sometime around the first of the year. Reason she moved is that we are both Seniors and have Medicare Advantage Plans with Dental Benefits. For some reason, we could never get them to bill our Insurance Company. Granted the coverage was not that much but a couple of thousand is a couple of thousand that does not come out of my pocket. Her Dentist is Dr. Allison Kelleher and she loves her and the great service she gets. I have Dr. Andy Pernell and he was the founder of this Service. When I came over, I already knew that I had some major issues related to resorption of tissue under the gums. On the initial examination, Dr. Pernell also that I had a cavity under a bridge under my upper molars. Made an appointment and came back and the bridge was removed, the cavity was filled, and a temporary bridge installed. Went back last week and got the permanent bridge installed. This was the first cavity I've had in over 10 years. I have an appointment in January to address the resorbtion issues on the lower molars. That said he referred me to Dr. Getz at North State Perio and he has examined me and we are schedules for planning and deep cleaning in December.

Amazing staff- great experience. I'm new to the area & went in for a cleaning. While there the…read moredentist identified a small crack which required a crown. We also talked about my night grinding & an in office retainer was built. I had the crown done & I am so thrilled with the easy painless process. This is such a stark difference from the dentist I saw in Maryland. I had never had real dental work done before and at my prior dentist they identified I needed a crown. It was such a traumatizing experience that I was terrified when Summit advised I needed another one done. I also was given a plastic mold at the prior dentist that I had to put in hot water and try to fit myself - It never worked and it made me gag so I just stopped using it. Such a drastic difference between these offices- thank you Summit. My dentist fears are now gone.

I love this place my kids got there braces here the staff is awesome. And it's very clean the have…read morea play area for the lil kids . Not to mention for all you parent they have a message chair for us . I come all the way from Mooresville NC to see these amazing people.

I took my son to the dentist and was told he needed a root canal. I will give him no referrals or…read moreanywhere to call I was told to call my insurance company. I called over 30 places. Within 5 minutes of the phone being answered they had my son scheduled for an appointment the very next day. We have definitely found a dentist that we love and the best part is he's local.

A pristine environment with lovely ladies. They're great with teenagers and have been accommodating…read morewhen it comes to explaining what they're doing and minimizing pain for the kiddos. We are truly thrilled with our experience & would highly recommend. Helps that they have early hours too - this way we avoid skewing the work/school days

Had a great experience at clearsmile for my Invisalign! Super easy process to get started and…read morestress free! The orthodontists and clinical staff have been very knowledgeable and proficient!

I highly recommend!!…read more Today was my first time visiting holistic dental, and my experience was superb! The staff was friendly and attentive, met my appointment needs on time. Received a routine cleaning and it was well orchestrated and my mouth feels clean. I am looking forward to returning in six months!

I was a self pay patient where they sold me a deal for 2 cleanings. I prepaid at my first visit…read more Today I went for my second cleaning, as the "deal" was advertised, and was charged an additional $89 due to minor bleeding in one tooth. She said it was due to periodontal disease. I personally know people who get their teeth cleaned and they bleed but are not charged or diagnosed for it. I would also like to point out that I did not taste any blood nor saw any blood on the napkin. I was taken by surprise when they inform me of the additional charge at check out as I had already prepaid for what I wanted. Not only did they lie about me bleeding, they were not upfront about pricing. I feel scammed. This is unprofessional and conniving to target innocent patients who simply pay for a cleaning.

I can say enough good things about Dr. Merrill and his staff. By far the best Dentist I have ever…read morebeen to.

I am a dental nightmare and they always are kind and patient so I do return . Thank you!read more

My visit today was just as exceptional as all of my past visits. If you're looking for a new…read moredentist, this is the place to be!! Dr McNeeley and his staff will take great care of you and treat you like you're a part of a great family. Great attention to patient needs and details. Dr. McNeeley has such a warm and compassionate personality. He lets you know every step of the way what he's doing and checks to make sure that you're doing OK in the chair because we all know a visit to the dentist can be a stressful time. His staff follows his lead in maintaining the excellence of the practice.

Not what it used to be. Time for me to find another one…read more Rocky River location has become so busy and if you need to reschedule you will need to wait 3 months minimum. They keep referring me to another location much further away from my house. You can never keep the same dentist and it makes it even moire difficult to reschedule an appointment if you request to a dentist you prefer. It is time to find another one that does not have multiple locations. It is losing the local nice friendly family dentistry feeling.

Love my dentist office! Best staff and quality care. You'll love going to the dentist again!read more

I can not say enough positive things about this office. Their safety precautions are top notch and…read morethe staff is so personable I enjoy going to the dentist. My three year old had her first appointment recently and the hygienist was a rockstar. Talking her through everything and asking permission to use the tools etc giving her body autonomy. Dr Pat and Dr Boone are as smart as they come! Helpful and never insist on costly procedures just to make money. Feels like family

Going here since the 90s best work. They hire great talent, educated staff members and minimal wait…read moretimes.

Poor communication. Over-billing and lack of response from the manager, Katrina…read more I was charged for x-rays at the dentist's office despite having initially declined them. I had scheduled the appointment in advance and was assured that all required records and x-rays had been provided to their office. On the day of my visit, I was informed that the x-rays had not been received and would need to be performed in order to proceed with a cleaning. Although I declined the x-rays, they were performed anyways and I was billed. I contacted the office multiple times over a 30-day period to address this issue. Each time, staff claimed they had spoken with Katrina, the manager, yet I never received a response directly from her. I would not recommend this office due to over-billing, poor communication, and a lack of patient-centric care. I suggest looking elsewhere for your dental needs.