Everyone in this office is absolutely amazing! They explained everything as it was happening and…read moreare very, very kind! I was very anxious about having my crown done and getting the numbing medicine but never felt anything! I highly recommend them! 10 out of 10!!!!!!!

Dr. Fink and his team came as a recommendation to me prior to moving to the north Charlotte area,…read moreand it ended up being a great location. This dental office is located not far off of the interstate in Concord , North Carolina. For the last 5-7 years, I've had no issues . The front desk team are very friendly and work very hard to make sure I'm seen on time for my cleanings. Appointments start as early as 8 AM. The hygienist and dentists are also very friendly and offer great health advice. The suites are comfortable and come equip with cable TVs.

Dr. Sonceau is the most awesome doctor, she was honest and didn't try to sell us a plan that…read moreincluded stupid stuff, the really cool thing is that the hygienist Heather was also just as awesome. Gentle and kind both are and I am grateful. I have had negative experiences with the front office staff but all in all was good

Terrible front desk people who don't know what is going on and don't communicate with one another…read morewhen telling someone something. Answers are not consistent. They will cancel your appointments on you as well and schedule them out months later too.

Possibly the best dentist experience Iv ever had. I drove 30 minutes just because of the reviews…read moreand I was not disappointed. The sweetest staff! Absolute angels in that building. 10/10. oh yea and my teeth feel amazing too. Just blown away by the staff. will be back! Thank u guys!

Superb dental experience. Expert, friendly hygienist. Dr…read more Chu is top shelf. Saturday appointments are a bonus.

I needed a place with a "can-do" attitude. I found it. They were sincerely concerned about my…read moreemergency situation and rescued me when it seemed that no one else was willing. I was in agony due to a bad decision made by someone else. Other places I called agreed to make me an appointment in a month and were mostly concerned with my insurance card. This place came in early to accommodate my dental emergency. They we also sensitive to my anxiety and gently made sure my every need was met. I can't think of a single negative think to say about my dealings with them. Once my dental concerns were discussed the office staff filed my insurance and I paid the remaining balance upon leaving. My oral health was priority over my dental bill. More places need to return to caring about their clients. Thank you Dr. Jill, the office staff, and above all- dental assistant, Dianna.

The staff here started out to be nice until i requested the intraoral photo that was taken that my…read moredental insurance paid for. Afterwards they gave me the run around including several phone calls and emails that I had to make. After putting my foot down and demanding to speak to the office manager Sierra, I finally was getting somewhere. Sierra accused me of not treating her staff kindly just because I told her dental assistant that she was hurting my mouth while taking x-rays. I was giving her some pointers of how to ease the pain during this since I had been a dental assistant in the past longer than her . She took offense and told her manager that I was being un-kind. Oh well, I feel for you all when she takes molar x-rays. One of the staff members had a nerve to ask me for a review (well here it is). I was told that I had to write a review in order to spin the wheel and win a stupid ink pen (wow) that was funny to me, she was so arrogant. Sierra, pick your battles wisely and know all the facts before you come step to me.

Had a thorough cleaning and loved Nafeesa. She's professional and did a great job. Get the…read moreimpression she truly cares! :) The world needs more Nafeesas.

I booked an early appointment, handled all pre-requisites ahead of time, and showed up punctually…read more-- only to learn they were short-staffed and couldn't keep the appointment.

I have been going to Dr Kempter since they took over my old dentist office a few years back. For…read morethe most part all was good, until my last visit. They are no longer doing insurance claims for patients. I was asked to pay upfront which I always do (out of network) and then I was handed the insurance form with my receipt with no explanation. When I asked what was going on she responded we don't do that anymore and handed me a cheat sheet on how to do it. No explanation. When my husband went the week later same thing happened, when he asked why, she said "it's a pain and we don't want to do it anymore". I am not sure if they are cutting cost because they got a new office and need to make cuts but they seem to have lost their customer service. When I called to ask as question no one called me back just sent me an email with the forms. The only redeeming quality is the dental hygienist Jessica, she is amazing and Dr Eric is a good dentist. The rest of the staff has become very rude over the past few visits. Unfortunately I will be finding a new dentist. It's a shame because the dr is good. I never write reviews but thought this was worth sharing

Could't ask for better experience. I wish i could give 100…read morestars to amazing Dr .Eric and his team. Every aspect of the practice is top-notch,and the doctor and staff treat you like member of the family.

Awesome people! Fast, well priced! All the girls have always been super gentle with my teeth. Dr…read moreClarke noticed hairline cracks other dentist had not noticed. Once he was done. My tooth sensitivity was pretty much gone! I could not do ice In my drinks. He fixed me instantly! Then my crown he did....fits better than any I have ever had done before. Flawless! Floss fits perfectly! He is a genius and all the girls are so nice! Perfect!

I am so grateful to Dr Clarke and his amazing staff. My dental work was extremely complex because…read moreradiation from cancer treatments literally ate my teeth. Dr Clark has given me my smile back, and I can truly enjoy any type of food again. He is not only an amazing dentist, but he makes you so relaxed and comfortable that all your fears disappear. His assistant Ashley has been by my side the entire time and she is wonderful. She is so knowledgable and so patient and kind. Her and Dr Clark are an amazing team together. Now to the front staff. Matty and Taylor ate also an amazing part of his team. They work with you on scheduling appointments. Please note I travel 105 miles each way to come to this office, and I am not a morning person. They work with me on appointment times; as well as insurance claims. They make you feel like family when you walk in the door. If you are looking for an amazing dental office from start to finish I highly recommend Rocky River Dentistry, Concord NC.

Love my dentist office! Best staff and quality care. You'll love going to the dentist again!read more

I can not say enough positive things about this office. Their safety precautions are top notch and…read morethe staff is so personable I enjoy going to the dentist. My three year old had her first appointment recently and the hygienist was a rockstar. Talking her through everything and asking permission to use the tools etc giving her body autonomy. Dr Pat and Dr Boone are as smart as they come! Helpful and never insist on costly procedures just to make money. Feels like family