Dr. Sonceau is the most awesome doctor, she was honest and didn't try to sell us a plan that…read moreincluded stupid stuff, the really cool thing is that the hygienist Heather was also just as awesome. Gentle and kind both are and I am grateful. I have had negative experiences with the front office staff but all in all was good

Terrible front desk people who don't know what is going on and don't communicate with one another…read morewhen telling someone something. Answers are not consistent. They will cancel your appointments on you as well and schedule them out months later too.

The staff at Trinity Cosmetic &General Dentistry are great. I went in for a new patient appointment…read moreand overheard them helping a patient. You could tell that he'd been there for a while. They were laughing and having a great time. The other receptionist helped me with all my paperwork and I was quickly escorted back. Dr. Jones not only looked over my teeth x-rays but conducted a neck exam since some dental pain and start in the neck area as she explained. They offer a variety of complimentary treatment for patients which is greatly appreciate in today's financial climate. I highly recommend her to everyone in the area.

Jan, 2020 I used Trinity Dental so I could use my insurance and they said there would be no problem…read morewith it. Was told from the very beginning how much I would owe with my insurance and I was ok with that. Had all the x-rays and and check over. They told me I needed a deep cleaning and after insurance I would owe 195.00. I said ok and paid. They performed part of the cleaning and never even polished my teeth, said they would do it next time. They had a covid outbreak and never called me to reschedule. Now its Jan 2021 and I receive a bill for almost 700.00. Gave them a call and they said they were sorry because the dentist that looked at me was out of network. What a bunch of bull. Sorry Trinity, no stars for you. Be very careful with these guys or just go somewhere else.

Dr. Alexandra Murtagh and the staff are outstanding. I'm so glad that I am fortunate enough to be a…read morepatient there. I've never been so comfortable with a dentist. The very best experience.

Great experience all around! Friendly and accommodating front desk staff. Amber, the dental…read morehygienist, was very friendly and professional. Dr. Murtagh is so great! She was very knowledgeable and made me feel comfortable! (Even after not seeing a dentist for a little past my due time!...oops) I live near uptown Charlotte, totally worth the bit of a drive and I would HIGHLY recommend anyone in the Charlotte, Huntersville, Concord, Cornelius or anyone in the area to come to this office! I have heard horror stories of some of the bigger dentist office chains - only there to make money! 10/10 on Alliance Dental Group with Dr. Murtagh! Looking forward to my next appointment in January 2020!

I haven't been to the dentist in over 20yrs. I finally found the courage to make an appointment…read more I found Riccobene. I previously wrote a review on the amazing ladies in the front ,now I want to take you to the back .I was greeted by Janet with a warm smile and comforting tone. Janet treated me with TLC. Dr Phillip's presents was kind, honest and informative with a little humor. The entire office needs 5stars. Thank you team.

PLEASE do not go here. At my first appointment I had the…read moremost unprofessional woman: I came to get my teeth checked out and cleaned, the lady that did the cleaning was very rude. Asked me why my teeth had so many cavities so I was honest and told her my depression was horrible for the past few years so I never had the energy or motivation to take care of myself. She straight up called me lazy. Then went on a rant about trans people (because I'm trans lol) and misgendered the patient she had before me, calling them confused. Then began to say things like "did you know people identify as animals and they put cat litter boxes in schools now?" Which is a blatant lie and just a thing transphobes believe and spread around even though u can literally Google it and see it isn't true. Second experience, which was the worst : I had one of the worst experiences getting fillings here. The guy doing my fillings did not stop or give me more numbing like I needed, it was the most painful fillings I've ever had. He went way too close to the roots on so many of them and it hurt horribly. He also did not file/sand(?) one of my back teeth down correctly after a filling so it stabs me in the tongue. Just a year or two after that I got a new dentist and got tooth infections IN ALL (3) OF THE SAME TEETH THAT HE PUT FILLINGS IN. My current dentist (who works at Dentistry of the Carolinas, PLEASE GO THERE INSTEAD) explained to me that he put the filing extremely close to the roots in my teeth so it was being irritated by them and caused an infection. I had to get three root canals throughout one year. I might have to get another one in another tooth that was done there. Please go somewhere else.

This has been my dentist office for over 15 years, but when it was taken over by a new…read moreowner/company, there was a change in customer service as well as dentistry. A couple of years ago after Covid, I scheduled my yearly exam and it went well. Loved the hygienist. However more recently the front desk staff has been rude and lack customer service skills. The dental hygienist I saw in January was not nice and made me feel uncomfortable as if she was judging me. Fast forward to more recently I had a few rescheduled appointments that I had due to work hours in the past few months. On the day of my rescheduled appointment, I was caught in traffic behind a car accident which made me late. I called and told the front desk and they stated ok. By the time traffic cleared I was 17 mins late. When I explained to the front desk staff that I was late bc of a car accident she rudely told me I was being dismissed as a patient. I had been a patient for over 15 years with no issues until the new staff and dentist took over. I do not recommend this office due to horrible customer service with rude front desk staff with attitudes, the dentist barely examines you on visits and the overall experience is horrible.

Though I absolutely looooove Dr Zsambeky and the girls that work with him, I was shocked to find…read morethat they will not call in a prescription. You must take a hard copy to a pharmacy and return later to pick it up. They are so thorough with updated technology in every other aspect of their practice, I was taken aback by this prescription policy. Most every other physician sends it in from their ipad or phone. Just an inconvenience that I would like to have avoided. Oh well!!!!

I was able to make it to their freedom day promotion and the staff was very welcoming, friendly,…read moreand respectful. During the entire process Dr. Chi and her assistants made sure I was comfortable while they worked. They even had giveaways that you could enter a chance to win various prizes. I highly recommend this office to anyone!

Great experience. Very nice staff! Made me feel comfortable and listened to my issues with my…read morecrown. Highly recommend!!!

Ty is a very calm and diligent worker . A real professional who did a great job with my implants…read more Great result, almost no pain and very nice to be able to show a big smile. Highly recommended!!

This place is extremely expensive and they charge more than their estimates. I've been going here…read moresince way before Dr Jennifer ever came into the picture, but the customer care and service have greatly declined since then! I am at my wits end with them! Do not come here unless you want to be price gouged!

I love this place! I've always hated the dentist, I thought…read morethey were all terrible, but apparently I was wrong. Dr. Wells and her team are very friendly and quick, and the office and waiting room are always clean. They give you a welcome bag with a very nice travel mug, and a "goody bag" after your cleaning. I also learned something new about brushing my teeth after my cleaning visit. Definitely will stay with this office and highly recommend to anyone who has had previous bad experiences with dentists before.

The staff here is absolutely fantastic! They put you at ease starting with the front desk. Such an…read moreamazing experience all the way around.

Professional, yet caring and friendly in their approach. I had a checkup, teeth cleaning, x-rays,…read moreand a short discussion with the dentist. All went smoothly and quickly without rushing. I like watching the ceiling TV, it helps me be calmer and not be hyper-focused on every little movement of the clinician.