Awesome people! Fast, well priced! All the girls have always been super gentle with my teeth. Dr…read moreClarke noticed hairline cracks other dentist had not noticed. Once he was done. My tooth sensitivity was pretty much gone! I could not do ice In my drinks. He fixed me instantly! Then my crown he did....fits better than any I have ever had done before. Flawless! Floss fits perfectly! He is a genius and all the girls are so nice! Perfect!

I wasn't going to leave a review at all until I received a letter from the office stating Dr Clark…read morewas "withdrawing" me as a client due to me having found another provider. That's not what happened at all. I received a bill for $388 which was never discussed prior to the procedure. When I asked Taylor about the bill, she advised me they never know what the insurance will and will not pay. Not true. Every procedure can be priced prior to the procedure. I paid the bill, however, I felt I was treated unfairly and billed unfairly. No apology was ever given and that's why I left Dr Clark. No one should be blind sided by a $388 bill and told the practice never knows what the insurance will cover. They certainly knew what the crowns were going to cost because they asked the insurance company prior to me refusing that particular procedure. I have never been contacted by Dr Clark after I paid the bill and he was told I canceled my next cleaning. The very least he could have done was refund half of this unexpected cost, but nothing, except the letter that I had found another provider, which is untrue.

Listen. As of June of 2026, I can say that this place is amazing. Extremely knowledgeable and…read moreCARING. Don't see that much nowadays. The front office is warm and informative. Dr. Newsome is the best. He's very thorough. There are things that school can teach you and there're things that school can't. With Dr. Newsome, you get the best of both worlds. I can't recommend this place enough.

I went in for a cleaning as a new patient and the staff was very friendly. The dentist on the other…read morehand I don't know because he didn't talk to me and just rubbed my gums roughly and tapped his feet and mumbled like an OCD tic he had to rub across my gums 3 times tap then do the same to the top tap back side of my teeth tap. He was rough to say the least and no chairside manner. Being a new patient I would have thought he would talk with me for 2 minutes but he did nothing to explain any of his findings or thoughts with me. I had to ask the hygienist what he found if anything. My teeth are clean and I guess are in good shape... I am not going back.

I recently visited Reimel's, Miller, & Paterra Family Dentistry due to concerns about possible…read moreissues with a previous root canal and crown, as I was experiencing numbness in my lip. The dentist I saw was incredibly kind and thorough. She conducted a comprehensive checkup to ensure there were no signs of infection or inflammation, and even ordered a CT scan of my teeth to make sure nothing was missed. After discussing the numbness and its progression, she gently suggested that it might be Bell's Palsy. However, to rule out the very slight chance of a stroke, she advised me to have someone take me to the emergency room immediately. The staff were all extremely kind and professional, and they asked only that I call and update them on my condition after my ER visit. I felt genuinely cared for, and I believe that level of care is the best any industry can offer its customers. Oh and it is Bell's Palsy. I should be right as rain in a few weeks to a few months.

I just recently changed from my previous dentist to Reimels, Miller & Paterra this week. The whole…read moreprocess from the beginning to my first treatment was easy and efficient. Everyone from the front desk staff to insurance verification was quick and easy. My Insurnace was even verified before I arrived for my first appointment. Dr. Godwin was thorough and caring during my new patient exam and the X-Ray tech was gentle and patient with me. After my first visit I had a detailed treatment plan and got lucky and was able to schedule my fillings and cleaning for the following day. Kandiss was my hygienist and was caring and thorough. The assistant to Dr. Godwin ensured that the numbing was complete before I received any shots and for the first time I didn't even feel them. The work Dr. Godwin performed for my filings is amazing. They are perfectly smooth and unnoticeable. Overall I had an excellent experience and highly recommend this practice to anyone looking for a caring and efficient office. This was by far the best experience I've had with any dentist since moving to the Carolina's 8 years ago.

I was recommended to this place and I've heard nothing but good things about this place, but they…read moredidn't take my insurance is the only reason why my children didn't end up going there, but I'm sure if they did take our insurance. We would've had a great experience from everything we've heard about them so yes, I think anyone and everyone should give them a chance if they take their insurance, and have a blessed day

Everything - Dr Jake is professional and thorough dentist / the hygienists caring & a good match…read morefor dentist Care quality excellent Office experience great

Initially, we loved the staff and Dr. Allen. But after the honeymoon was over and we had signed our…read morecontract to move forward, we have increasingly felt that our kids were not in the best hands and that this practice is stretched too thin and does not treat patients with care and respect. We cannot recommend Dr. Allen's office.

Appt. easy to get, staff was nice, but after all the fancy circular x-rays and consultation Dr…read more Alan recommended tooth extraction for my then seven-year-old. That felt like kind of an extreme intervention and a little early so I got a second opinion on the West Coast with an orthodontist my friends go to, who said so he would no way extract, he would watch and wait. Fast forward a couple years and my son is ready for braces for expansion but teeth have come in fine and they all found a decent place imnhis mouth without looking crazy or giving him trouble. I am very glad I didn't put my son through tooth removal unnecessarily. After that experience I hear it's pretty rare for orthodontist to still do extractions, that that approach is a bit antiquated.

Dr. Claus is Top Dentist in Concord Hands Down!…read more This review is so long overdue I have to give feedback on dental practitioner - Dr. Claus at fresh dental - concord mills. Fresh Dental has had a change of management and staff in year 2020... Dr. Claus is The BEST THING that's happened to Fresh Dental-Concord! She is young, positive, upbeat .... very well educated and gifted in her trade!!... Dr. C Knows Her Stuff!! She is super knowledgeable and takes the time to educate her patients on their dental work/procedures. She's not driven by money or time, she makes sure her patients get state-of-the-art treatment and quality care. I know when I visit Dr. C, I'm going to be well cared for and I'm in good hands!! So glad to have Dr. C at this location!!‼A

Terrible customer service and zero respect for patients' time. I originally scheduled a 3:40 PM…read moreappointment for my son, but the office asked to move it up to 3:00 PM. I explicitly told the dentist I might be a few minutes late because of school pickup, and she assured me that 3:10 PM would be perfectly fine. I walked through the door at exactly 3:11 PM, only for the front desk receptionist to rudely tell me we had to reschedule because we were "late." The double standard here is infuriating. I have routinely waited nearly an hour in the waiting room past our scheduled times for previous appointments, yet they turned a child away over a single minute--after we already did them a favor by moving our time. Completely unprofessional and inflexible. We will be finding a new dentist.

Our family has gone to Dr. Kye for 4 years now. We were referred to him by an oral and…read moremaxillofacial surgeon after a procedure. The surgeon said he would be a great provider for our more complex then run of the mill dental care needed. Dr. Kye has been a wonderful provider and we will continue to use him. He is very knowledgable on any dental questions or care we have. He also screens for a couple of cancers which I had never had a dentist do before. I like that he is so proactive. It brings peace and calm to know he is looking out for his patients care in a more comprehensive way then any other dentist I have used. Stephanie is a delight and so communicative. She is prompt and on point. She books the next appointment before you leave. She knows how long non standard services require or will check if a couple of items to ensure smooth scheduling. Any time I have insurance questions or need receipts she takes care and pops them over to me in the best format for me. I prefer digital but they are happy to do printed too. I like the big windows in the rooms because there are adorable squirrels that play and run around. It is fun to watch. My favorite part is that Dr. Kye and his wife Jennifer who works at the practice too are massive dog people! We catch up on each other's rescue pups and trade local references of places for dog needs. They recommended us to our current groomer and a pet store we love. I find the dog stories adorable and make dental work that much brighter and more enjoyable. We are very happy with the care we receive and so happy we found them 4 years ago! We would not hesitate to refer andy friends or family to them.

I can't say enough good things about my experience with Dr. Kye and his team…read more From the moment I walked in and had Stephanie greet me and help with my insurance, to the most gentle teeth cleaning I've ever had with Emily and lastly, Dr. Kye's genuine care for my continued dental care..this place was amazing! I highly recommend anyone in the area to go here. You can tell the whole team is about helping and are genuine in their jobs. Such a refreshing visit!

Appointment On Short Notice…read more I reached out to Dr. Haines who is my general dentist on short notice after I felt some sort of infection after having a wisdom tooth pulled at another office. Apparently, I was traveling a few days after my wisdom tooth was extracted and on the 5th day my mouth started to feel irritated and inflamed. Once I returned home, it was time to call and make an appointment for an oral evaluation, which was on the same day I called. After taking antibiotics and thoughly cleaning my teeth, the discomfort subsided, but I still attended to my scheduled appointment with Dr Haines. The wait time was minimal, which is usual at this office, and Cassidy took me to the examination room, listened to my concerns and took some x-rays for review. Dr. Haines took a good look, gently tapped a tooth or two to ensure I was not in any pain. He reassured me that my remaining teeth were in good shape. Most likely I had failed to keep the area clean, which was still healing from the pulled tooth. The antibiotics helped, but I made doubly sure to clean the area after every meal, and so far so good. Thank you Dr. Haines and Staff! I really appreciate the care and attention I have received.

What a great team! I just had a root canal with this team and was absolutely blown away by the care…read morethey provided. Thank you!