We have been patients of Dr. Christman for 12 years and have found it to be excellent care. Always…read moretreated with respect, kindness and very little discomfort. We are relocating and wish we could take this office with us. Prior to seeing Dr. Christman my past dentist found something to do to my teeth almost every visit. Not so at this office. X-rays and cleaning is all that has been needed. I feel like I was cheated by previous dentists.

I have been a patient of Dr. Christman's for close to 25 years. Before her, I disliked going to the…read moredentist. I actually look forward to my appointments. I have watched her family and children grow. I am sad that due to relocating, I will have to find a new dentist. She and her entire staff have been noticing but amazing this entire time. I am definitely going to miss them all.

Both of my children receive dental care here for the last 7 years. We have been going here since we…read moremoved in the area. Everyone feels like family. There is never a worry about unnecessary dental work. I know both Dr. Holt and Dr. Kelley care about the kids. Both of the dental hygienists are amazing as well. They talk to me and my kids as they work to make sure everyone is comfortable. As we left our appointment yesterday, my daughter skipped out the door saying "That was fun!" I hated dental care when I was a child (I'm still scarred from some of my experiences) and to hear my kids having such a positive reaction was great. Honestly sometimes I wish I could jump in the chair, put on the glasses and get my cleaning done here too ;)

Best dentistry!!! My daughters love them. They feel comfortable. My 3 daughters have been coming to…read moreBrookdale Pediatric Dentistry since we move 7 years ago already.

Dr. Taylor and her team were absolutely amazing with my kids! My son had an injury at school where…read morehe front permanent tooth came out of socket and was hanging on by a thread. We showed up at the office when they had already closed but still had a couple women that were packing up. They heard me knocking on the door and saw my son's teeth and instantly called Dr. Taylor and she came back to the office and went straight to work on my son! She did an amazing job putting his tooth back in place and informing us all the things we have to do to keep his tooth safe and limited damage. I cannot thank her and her team enough for going above and beyond for my son. I highly recommend Lake Norman Pediatric dentistry to anyone and everyone they treat their patients like family.

Dr. Julie and her team are amazing! I definitely recommend them for your child's dental needs.read more

I am extremely disappointed with the way my recent experience with your office has been handled…read more For three weeks, I repeatedly requested a copy of my dental records. Each time I called, I was told that the records would be sent to me before 5:00 PM that same day. Despite these repeated assurances, I did not receive them in a timely manner. When I finally received what I believed would be my records, the information sent was incomplete and not what I had requested. After calling again and demanding my actual records, I was then informed that my insurance did not cover the full cost of my visit. I would like to point out that during my visit, the only services performed were photographs and X-rays. No cleaning or fillings were done. In fact, the technician specifically told me that I would be receiving a cleaning, but that never happened. This entire experience has left me feeling that patient care is not a priority at your office. Instead, it appears that the focus is more on billing and maximizing insurance charges than on providing proper service and communication to patients. I expect a prompt response regarding my records request!

After the initial visits, including exams, cleaning, etc., the billers decided to ask for…read moreadditional money and saying the payment was overdue. I called to clarify the incorrect bill to no avail. I finally had to file a complaint with the Better Business Bureau who could not communicate with this business because they didn't want to respond to my claim. Caution! Caution! Caution!...I would highly suggest moving to another provider like I did. Horrible billing department and poor communication among the practitioners and the patient.

I've been bringing my son here since his first dental appointment 11 years ago and won't consider…read moreanyone else. The staff is great. This last visit we had Karimé for a cleaning and a cavity fill and she was very patient with us. I'd recommend this place to anyone.

I called to see if they took my insurance. They verified that they did. I made an appointment for…read moremy three kids and the dentist and hygienist were great. I went to bring them back 6 months later to find out that I had a $456 balance and they do not take my insurance. When I complained and said that I verified insurance in advance I was told that "these things happen" and I still need to pay. Unless you are interested in paying out of pocket even though you have dental insurance I would avoid this place at all costs.

This review is not directed at the dental hygienist or dentist; they have always been great. My…read moreconcern is with the office manager. Our insurance covers fluoride once per year. I was fine paying out of pocket for a second treatment until I heard the price; $18 more per child than what my other dentist charges across town. I know this because two of my kids go to that office and were just seen there. I explained that I was planning to move my younger two children to Growing Smiles, but asked if they could match the other office's fluoride price. The manager told me their prices are set and that I should go to the dentist that's best for my family. So, I did. By refusing to adjust for a $72 difference, the manager lost our business; all four of my children are now patients at the other dentist. It's disappointing that a simple pricing decision outweighed long-term relationships and loyalty.

Final update: I want it to be known that I took my child to another dentist today and it turns out…read moreme son DOES NOT HAVE ANY CAVITIES! This doctor told us he had 2 of them and was even willing to sedate my child to treat what wasn't there. THANK GOD things went left and I didn't end up letting him near my son again!!! Brought my son in for sealants and for two cavities. He was extremely scared and wouldn't tolerate even with gas. He wasn't kicking or anything. He was just crying and scared. Dr suggested sedation but that was $1050. I asked if the doctor would be willing to prescribe something my son could take before coming in and trying again but he refused. Then I asked if he would be willing to try again with my husband bringing him in and they said yes but they would charge me $200 for behavioral management. Seems that this doctor cares more about money than helping his patients and their families. I will never set foot in this practice except to get my sons medical records. I'm left feeling totally uncared for and used. I do not recommend. UPDATE: Dr. reached out to me after I requested my medical records trying to justify his fees and it felt like he tried to make me feel unreasonable for being unhappy about his behavioral management fee. and then offered to fill my sons cavities for free because he "cares about my son and wants him to have his treatment".. I'm sorry... I believe people when they show me who they are the first time. A free treatment isn't going to restore my trust at this point. I suspect it would later be dangled over my head. Plus, I don't need free anything! I'm willing to pay for what needs to be paid for. Now just waiting on medical records to be emailed to me.

At first, I really enjoyed coming to this practice until January of this year. I came in for…read moreroutine cleaning and was told I needed 2 fill ins. A new dentist (I believe this was her first job after school) did the procedure. I ended up with my mouth being numb for more than 24 hours and 2 days later had intense pain and facial swelling. The practice admitted the fill in was in too deep but insisted I needed a root canal after failed antibiotic and steroid treatment. I asked to speak to the provider who owned the practice-Dr. Jones and was completely dismissed. There was no ownership to the damage that was done. No one offered to redo the fill in that was done incorrectly. I had a consult with an endodontist who confirmed I did not need a root canal and the error was in the fill in. All I wanted to do was speak to the provider who owned the practice-Dr. Jones, express my concerns and discuss a plan to fix my issue. I was completely dismissed and the provider would not speak with me. As a healthcare worker with over 25 years of experience, this was not customer service. This was not ownership to a wrong. This was rude and insulting. To date, I am still dealing with this issue and trying to get this resolved. I am now being told that I have completely maxed out my insurance in June and would now have to pay out of pocket. This indicates that Trinity billed incorrectly and took the entire annual plan benefit!!! Honestly this has been exhausting, unfair and completely unnecessary.

The staff at Trinity Cosmetic &General Dentistry are great. I went in for a new patient appointment…read moreand overheard them helping a patient. You could tell that he'd been there for a while. They were laughing and having a great time. The other receptionist helped me with all my paperwork and I was quickly escorted back. Dr. Jones not only looked over my teeth x-rays but conducted a neck exam since some dental pain and start in the neck area as she explained. They offer a variety of complimentary treatment for patients which is greatly appreciate in today's financial climate. I highly recommend her to everyone in the area.

We were there today for 2 fillings w/laughing gas...amazing experience w/dental assistant, Nadia…read moreand Dr. Al-Mahdi. Please bring Dr. Al -Mahdi to the Sherrills Ford office more often he is the best and made Zachary feel so welcome and comfortable. This office is highly recommended. Suzanne Davis Zachary's Mom

They were excellent with my 2 year old daughter with ASD. She was nervous about the scary chair at…read morefirst but they let her take her time and explained everything that was going on. She is so excited to go back