I am surprised by the negative reviews here, perhaps they have improved their services since some…read moreof them were written, but I took my daughter in for a consult in December 2018 to the Delaware location. They provided a very detailed plan with really more information than I actually needed. Costs were clearly articulated, itemized and they were very flexible on payment plans and working with Insurance. I spoke with multiple co-workers with kids with braces and almost exactly the same price. Now, to be fair, her case is very basic, no extractions or palate expanders and such. I am giving 4 stars now. Will review when the treatment is complete. The staff is friendly and accommodating. And of course it is money making organization, would be naive to think otherwise.

Unprofessional & definitely not recommended. The staff send…read moretext messages and do not answer calls; and appointments are overbooked.

Staff demonstrates Weaponized Incompetence & Entitlement…read more I have had a good experience with Dr. Cheung. However, I needed some simple x-rays of my teeth and either the x-ray holder was TOO BIG for my mouth or the "hygenist?" was placing them incorrectly and they wouldn't go in. I said, OW. YOU'RE HURTING ME. So she shoved harder and started fussing like a 2 year old. I said, STOP. THEY DON'T FIT. DO SOMETHING DIFFERENT. She stamped her feet, fussed like a baby and said, so you are refusing the procedure? NO, i said. IT DOESN'T FIT. DO SOMETHING DIFFERENT. She called in another staff member to complain that i was Un-Cooperative or something. This staff member did NOTHING USEFUL. Didn't even speak to me at all. 1st woman- then braced herself like she was pushing a bolder up a mountain and began SHOVING the appliance back into my mouth. It still didn't fit. I was in so much PAIN that i nearly jumped out of the chair. Almost to tears, the 1st highly trained and skilled "hygenist" finally brought in Dr. Cheung. I told him the appliance didn't fit in my mouth. Please do something different. He immediately told them to do the xray a different way. No problems. It was done in a moment. Professional. I DON'T BELIEVE that the xray film would not fit in my mouth with the application of even the slightest professionalism or patience or that ANY of the fussing and violence to my mouth associated with getting the x-ray was even necessary. Any person even remotely interested in actually getting the job done- would have accomplished this simple task with almost no trouble at all. This female hygenist and the staff in general are Stunningly Brave, absolutely Beautiful, perfect in Every Way and are obviously being oppressed. Please don't change a thing. As for me, i will wipe the blood out of my mouth and apologize for existing.

Dr. Cheung is the best dentist! His office is beautiful and he treats you like he would his own…read morefamily. My children loved him and our dental care was always top notch! Proper hand washing, infection control, cleanliness and excellent customer service and kindness are all important to me, for my self and my family. Dr Cheung gets 5 stars all all accounts. I have yet to find a dentist as amazing and Dr Cheung.

I had been visiting this office for several years for routine cleanings, but I have to say this is…read morenot the place to go if you're looking for attentive dental care. You'll likely be disappointed -- the dentist often doesn't even show up for your appointment. Dr. Tingting Wu only speaks with patients at most once a year. This level of care is far below what I experienced before moving to this neighborhood.

Really excellent dental facility. The entire staff is friendly and knowledgeable, and they make the…read morewhole experience good. And Dr. Wu is the best!

Both my kids have had two rounds of braces from Polaris Orthodontic Center. We have had the best…read moreexperience all the way through both treatments. My kids love Dr. Mason and always enjoy their visits. Cami and Tyler are always super friendly and helpful! Dr. Mason is a perfectionist and really takes the time to explain the treatment to both myself and my children. We couldn't be more pleased with our experience and the results.

The service here is extremely disappointing. The staff seem more focused on finding reasons to…read morecharge extra fees than on helping customers. They are inflexible and unaccommodating. Their own text message clearly states that the appointment will be canceled if it is not confirmed, and it does not mention any fee for failing to confirm. To be cautious, I even called and informed them personally a couple of hours in advance. Despite this, they still charged a fee. When I asked whether the clinic would compensate customers if the doctor canceled an appointment, the staff clearly said they do not. This one-sided policy feels unfair and unreasonable. Earlier, they even charged a fee when the patient was sick and unable to attend the appointment, which shows a complete lack of empathy. Overall, a very frustrating and misleading experience.

Our entire family goes to Dublin Orthodontic. The office is very well organized and scheduling is…read morevery easy and accommodating of the student's school schedules. The new office is very bright and welcoming. It is also patient focused with easy iPad check in for kids to mange. In terms of care-- the kids leave (and adults too) with clear instructions and what to expect after each visit.

I'm extremely disappointed with the experience we had at this orthodontist. My daughter had just…read moregotten her braces on and was already dealing with the normal discomfort, but it turned out there was actually a wire left sticking out that was poking her and causing unnecessary pain. It was clearly something that should have been caught before we left the office. Today, I tried to get it fixed as soon as possible. I called multiple times with no answer, and there was no clear information anywhere indicating they were closed. After getting no response, I even drove all the way there, only to find out the office was closed without any notice. It's frustrating and concerning that there was no communication about their closure, especially when patients may be dealing with urgent issues like this. Leaving a patient, especially a child in pain because of something preventable, and then being completely unreachable, is unacceptable. I expected much better care and communication. All in all the place is great. This first time I have had any issue!

Amazing results. So professional, caring, and always keeping you informed at every appointment…read more The best!!

I'm friendly and appreciate good service but I left my last appointment feeling like the staff are…read moresomewhat disorganized and apathetic and Dr Hutta didn't even see me to say, "nice smile and thank you".

I absolutely love this place! It's a great area to smile and talk to others. Dr. Karpac is…read morehilarious and always makes you smile! The place is decorated like crazy from wall to wall and the ceiling to the floor! The staff is not only funny and kind but patient and quick. I always get out of there fast as lightning! I just got my braces off and my teeth look AMAZING! This place would comfort me when something didn't feel too good and then would get it out of the way quick and almost harmless. I would like to thank Dr. Karpac and the rest of the staff for all they have done for me and to my teeth! I definitely would refer millions of people to this great orthodontist. Once again, thank you Dr. Karpac and the rest of the kind, funny, and polite staff!

From the owner: James Karpac Orthodontics is here to provide you with high quality, affordable braces. We serve the…read moregreater Columbus, Ohio area with two offices conveniently located in Dublin and Gahanna. Our staff is made up of well trained professionals who work together as a team to bring you excellent treatment in a warm and caring setting. Dr. James Karpac, orthodontist and professor at OSU, will work with you to create a comprehensive plan to give you the smile you've always wanted. If you're looking for the best orthodontist, choose James Karpac Orthodontics.

My experience with Dr. Cordray and his staff was absolutely wonderful. They were so friendly at…read moreevery appointment and always made sure I was taken care of. Wanted the perfect smile as I was preparing for an audition for a spot at a Cirque Du Soleil show. Thanks to Dr. Cordray, I got to my audition with a beautiful smile and a whole lot of confidence. Couldn't have asked for a better experience and a perfect smile. Thank you so much Dr. Cordray and staff!!

I had a wonderful experience with Dr. Cordray and all his staff. They always accommodated me and my…read moretimelines which wasn't always easy. They were friendly, professional, and always took great care of me. I'm super happy with the final results, and I couldn't have imagined a better experience and SMILE! Thank you Dr. Cordray!

Great experience with Dr Greg and his staff. They were so polite and welcoming. Every step of the…read moreprocess was explained very clearly and we were given plenty of time to ask questions and express concerns. Each person who addressed my son did so with courtesy and respect. I think it says a lot about a person the way they speak to children! Dr Greg explained his recommended treatment (which was exactly what my dentist recommended) and detailed the plans for the future very clearly-with pictures of my sons mouth and visual tools! The whole experience was better than I expected. Highly recommend Dr Greg and his staff.

Went in to get a consult on Invisalign and a mold for teeth-whitening trays. Everyone was super…read morefriendly, Dr. Anderson was great, and the office was really clean and bright.