I do not--and I mean DO NOT--like going to the dentist. In fact, I have such a fear of dental work…read morethat when I was told years ago that I needed all of my teeth removed, I avoided it and instead had teeth pulled one at a time whenever the pain became unbearable. So when I walked into this appointment knowing I would likely need full-mouth extractions, I was terrified. From the moment I sat down, I knew this office was different from any dental office I had ever visited. The staff's kindness and compassion immediately stood out. Patrick, the dental assistant helping with my care, was an absolute ray of sunshine. He treated me like we had been friends for years. I hadn't eaten that morning, and my blood pressure was a little concerning. Without hesitation, Patrick offered me part of his own lunch to help. Beyond that, he was one of the funniest and most genuine people I have ever met. When you're as fearful as I am, having someone who can make you laugh and feel comfortable makes all the difference. My 7-year-old daughter was with my wife and me during the visit. When she heard I was going to have surgery to remove all of my teeth, she became upset and started crying. Patrick immediately comforted her with a hug and helped calm her fears. The rest of the staff went above and beyond as well, taking her to the front desk, letting her pick out a toy, and keeping her company while I underwent my procedure. Dr. Nguyen was equally amazing. Throughout the entire procedure, she continually checked on me to make sure I was comfortable and not in pain. The team even covered me with a weighted blanket to help me feel more secure and relaxed. Every step of the way, Dr. Nguyen and her staff did everything possible to make sure I was comfortable, cared for, and supported. For someone with severe dental anxiety, this experience could not have been more positive. The compassion, professionalism, and genuine kindness shown by everyone in this office were unlike anything I have ever experienced in a dental setting. If you're nervous about going to the dentist, this is the place to go. They don't just care for your teeth--they care for you as a person.

I had an emergency with my 15 month old, and I was near Advanced dentistry in Gresham, I called…read morethem in distress. They were very understanding and helpful. They took me in right away. There care was very kind, the staff was very friendly and polite as well as Dr. Isaac, he was very patient with us and treated us with full care. We appreciate you guys. Thank you once again.

Love them, the whole staff made me feel so welcomed and they were all so friendly, I hadn't been to…read morethe dentist for almost two years so I was feeling a little self conscious, but the staff and Dr. Vogel never once made me feel judged. I felt comfortable the entire time. I also needed a guard for night grinding and come to find out that's a very common bad habit. I was fitted for a guard that day and received it a week and a half later and it fit perfectly. Before I left I scheduled to get a few chips in my teeth filled and got back in within the following week, I was in and out in less than hour and love that my teeth no longer have the awe filled chips in them from grinding! Thanks again, I'm a patient for life!

Dr. Vogel and Tiffany , did it again. After a year of making my smile beautiful again, I could not…read morebe happier. Not only was every bit of work that Dr. Vogel did, exceed my expectations...... I had Tiffany by my side helping me through my anxiety's. If you want a beautiful smile, with a dentist and staff ( that actually care) Gresham smiles is the place. Also, they were amazing with helping me on the financial side. Although it doesn't work in their favor to do zero interest financing through care credit and alphaeon . They did it, and made it work in my favor. I'm so grateful, and will continue to send my friends and family to them.

unbelievable-on a Friday- i broke a tooth and it was cutting my lip. i was headed toward DR. Lu's…read moreoffice so i thought i would stop by & set up an appt. On the way I had a flat tire & spent the afternoon at Les swaabs. Finally got to her office as they were leaving. THEY TURNED ON THE LIGHTS AND FIX MY BROKEN TOOTH! Like i said Unbelievable. I'm soo thankful i didnt have to go the whole weekend with a cut lip and broken tooth. Now that's extra special SERVICE!

wonderful skilled dentist (dr jenny lu) knows her stuff! staff friendly and helpful. unfortunate…read morelocation/parking situation tho... she has been my dentist for25 yrs

I've been going to this place for years and I've never had any problems. As soon as they take you…read morein, they take a photo of your insurance card so they never mix it up. The dental assistant named Kayla is extremely kind. She's always very respectful and friendly. I really appreciate how careful she is when checking my teeth. Some of my teeth are sensitive and she does an amazing job keeping my teeth from hurting. The dentist Anna Dneprov is really smart. She always knows exactly what needs to be done when she knows is something wrong with my teeth and she does an amazing job performing whatever task is necessary. I also like the fact that they always hand me a reminder card I can put in my wallet so I don't forget about my appointment and they are even courteous enough to send you a text reminder a few days before. I would definitely recommend this place to everyone.

I guess if you have lots of money or top shelf insurance this is a great place...but it was just…read moreanother greedy dentist to us. Gave us a price and before we sat down in the chair confirmed with the dentist that my insurance would cover the repair. That all I would have to pay was $800. I paid... the insurance paid...then months later they said I owed another $1100.00. Now they're suing me and the tooth is still bad....greedy greedy greedy and unethical billing. Then I got served with papers....we're on SS and need honesty when getting billed...or in this case bilked.

On April 13, I took my father-in-law, Jack, a Korean War veteran who was 92 at the time and has…read moresince turned 93, to Brookside Dental in Gresham for his first visit with Dr. Robert Kowal and his team. I waited until May 6 to write this because I wanted to let the experience settle. It was that rare. From the moment we walked in, I sensed a different kind of culture in this office. On the way in, Jack had cut his finger, and before we were even focused on the dental appointment, the front desk team responded with such kindness and calm attention that you would have thought we had come in just for that. They immediately helped with bandages and care, without making it feel like an inconvenience. At one point, Jack's walker was blocking the door leading back into the office. A gentleman stood there patiently, smiling gently, with no sense of hurry or irritation. I later realized that was Dr. Robert Kowal returning from lunch. That small moment said a lot. Our hygienist, Deb, was exceptional. I do not say that lightly. She was professional, intelligent, warm, calm, and deeply genuine. She helped with sterile supplies for Jack's finger without hesitation, and then carried that same level of care into the dental visit itself. She was never rushed. She connected with Jack as a person, not just as a patient. As someone who works in the medical and psychiatry field, and as someone who values genuine human connection, I recognize when care is real. Deb has that rare quality. The entire visit felt like we had walked into an office of people we had somehow known for years, yet everything remained highly professional. Dr. Kowal and the team knew exactly what they were doing clinically, but what stood out was the way they treated Jack, with patience, dignity, humor, and genuine interest. This was not a rushed appointment. It was a true getting-to-know-you experience, paired with excellent dental care. At one point I stepped out of the exam room and had a chance to visit with Dr. Kowal. That kind of personal connection is something I have almost never experienced in a dental or medical office. Even the other patients coming and going seemed relaxed and happy. You could tell this was not just special treatment for us; this appears to be the culture of the entire office. I have rarely, if ever, witnessed this level of care in any healthcare setting. Brookside Dental, Dr. Kowal, Deb, and the entire team modeled what healthcare should feel like: competent, calm, warm, respectful, and deeply human. This was far more than a good dental visit. It was one of the most unique and meaningful healthcare experiences I have witnessed. My father-in-law felt the same. Brookside Dental has created something truly special, and I hope the team knows how valuable and rare that is.

I can't say enough good things about this office. I've had so much anxiety leading up to my appt.,…read morethey entire staff put me at ease. Immediately Trisha at the front desk set the tone for the rest of the visit, she was super sweet. The exam and explanations were the most thorough I've ever had at a dental facility! I felt heard and seen for the first time in a million years at a Dentist! I highly recommend Brookside especially if you have any anxiety or nervousness regarding dental visits! #teambrookside

Dr. Shim and his team are amazing. They take great pride and creating a beautiful smile and even in…read morean emergency when I had an implant fall out of my mouth Dr. Shim built a temporary in my mouth just so I didn't have to walk around without a tooth. I can't say enough about this practice. I'm so glad I found them. I absolutely love my new smile thank you to your amazing team.

So far, excellent. Very caring staff. So far I'm happy with what Dr Shim has done, and I'll amend…read morethis when he finished a a few months. Modern office with all the latest gadgets.

Everyone was nice and professional. A special thanks to my hygienist Jade for doing a great job on…read morecleaning my teeth. Very gentle and caring.

Did not feel comfortable as soon as I walked in, the front desk was very nice but this place is…read moredirty and needs a good deep clean. Toilet is gross, walls are all beat up and if they are working on my mouth it makes me nauseous to think if the tools are even cleaned, the tray that had the tools on it did not look clean either. Had to walk out.

Kate is the most helpful person I have ever met. She made sure my dental needs were taken care of,…read moreand professionalism she displayed while doing so was superb. My wife is 6 months pregnant and wants to name our little girl "Alice". Ha! She thought! She's carrying a Kate now. Can't recommend this business enough.

Is it that time again? Indeed it is! Truth be told, I don't…read moreenjoy dental procedures - but in my experience, if/when they're necessary, then this where I'll go - my wife too.

If you're looking for someone who will make you feel at ease and care about your oral health, look…read moreno further. My mother in law was hesitant to get any more dental work done, it had been a whole year with half a smile before we found Slavic. After the initial consult , she felt at ease and was excited to get her partial denture. His recommendation was professional and knowledgeable. He answered all the silly questions and gave several options. Very timely turnaround time as well. My mother in law has lost some of her pep in her step when her dentist needed to remove her teeth. Slavic gave it back to her. Thank you Slavic.

Great office, new own Absolutely wonderful experience at this denture clinic! The new owner and…read moredenture doctor is truly amazing -- great energy, very professional, and clearly cares about their patients. The quality of work was excellent, and I felt comfortable and confident throughout the entire process. You can really tell there's a positive change under the new ownership. Highly recommend!

I seriously used to dread the dentist (pretty common I know.) however today I was treated so kindly…read moreand with utmost patience. The dental assistant rody and the dentist were awesome. It feels really good to know I finally found a place that doesn't make want to run out the door.

BBB rates Gental Dental with an "F" RATING!!! mainly because of their "creative" billing practices…read morethat many folks complain about. My wife and I have discontinued going there for the same reasons. I feel we have been overbilled thousands of dollars over the years, and finally have just gotten fed up with their poor business practices. BE FORWARNED, AND CHECK FOR YOURSELF, AN " F" RATING IS A SERIOUS WARNING! The Doctors and other staff are OK, but the Billing Dept is a Joke. I don't trust them at all. Upon doing more research I am sorry I ever sought dental treatment with them at all. I encourage everyone to do some google searches on these clowns; it is frightening.