Somewhere between very unprofessional and seriously sketchy…read more I just moved to this neighborhood, and I wanted a dentist that was nearby. Rose City Smiles is two blocks from my house, and it seemed highly rated, so I called to schedule an appointment. I wasn't able to get through, so after several attempts to catch them by phone I just left my phone number and asked them to call me, which they eventually did. I thought "Wow, they must be really busy! That's a good sign!" They were really interested in my insurance info -- like REALLY interested -- but they didn't seem all that interested in what was bringing me in for a visit. My employer just changed dental insurance providers, so I had to do some sleuthing to get all the policy info they wanted, but I got it. I tried calling them to give them the information they had asked for and, AGAIN, I couldn't get a real person on the phone. I don't like leaving things like dental plan information in a recording, so I decided I'd walk over to give it to them in person since it's only two blocks away. As it happens, on two separate days, in the middle of the day, in the middle of their alleged hours of operation, there was nobody there. The building itself looked deserted and questionably maintained, the parking lot was empty, and the door was locked. Does that seem weird to you? It did to me. The glaring disconnect between that reality and the string of improbably glowing reviews reinforced my sense that there's something dodgy/sketchy/weird about this place. THEN -- and this was the last straw for me -- they texted me LESS THAN 24 hours before my appointment to cancel, claiming that the receptionist had had her wisdom teeth out. Yeah, well, fine, it's not the receptionist I really need to see; it's the dentist -- the dentist who never seems to be in the office. In any case, the combination of never being able to get anyone by phone, the deserted/abandoned appearance of their office, and having my appointment canceled LESS THAN 24 hours before I was supposed to go in (after I had taken time off work to go) has left a VERY bad taste in my mouth. This place seems like anything but a thriving practice, and I'll be going elsewhere for my dental care.

The clinic is okay, but the dentist there does no work. I was a patient for two years and I never…read morehad any dental work done except cleaning, I was noticing that I had holes in my teeth and this dentist never did anything or said about fixing them. I recommend going to another dentist that is willing to put into some work. Not this one

Count this as TWO positive ratings because my boyfriend and i love Dr. Ho…read more The staff here was able to work with my time constraints and our short visit to Portland. They were able to do everything in one day. WONDERFUL! They gave us a very thorough gum inspection and a good cleaning. My boyfriend was also able to get his mouth guard impressions. It was the best exam/cleaning we've ever had. Dr. Ho also gave me an exam that covered everything that need to be done. He explained things well, and did not try to sell me anything . You can tell Dr. Ho and his staff really take pride in their work and enjoy caring for their patient's oral health. I will definitely come back and refer him to all my friends and family.

I have been seeing Dr. Ho for YEARS!! He has been the only dentist I have ever had in my life that…read morecan get the numbing needle in the correct spot the first time! He seems to have that down to a science! Everyone is always friendly and they let you know directly and up front what their capabilities are regarding your teeth and health and will refer you out when needed! They have saved my butt on numerous occasions!! I seriously don't know what I'd do without their team! I'll tell you what though, it's because of them I have my front tooth and I'm not looking like I came from the set of "the hills have eyes". Unfortunately every healthcare place has a waiting period for appointments :/ If you can, make Apex dental your primary dentist!!

I cannot say enough positive things about this dentistry practice. From the first phone call to…read moretheir office to the most recent appointment, my case has been handled with exceptional expertise and compassion. Dr. Dowsett and all the staff took great care to thoroughly examine and explain not only my clinical dental situation but also how it might be impacting my overall health. This involved testing and analysis I've not experienced at any other dental practice. In addition to a total review and upgrade of best dental home hygiene practices, this process got me started on changes that have already had a verified, positive impact on my dental health. They are also similarly impeccable in managing the physical space for optimal public health. The practice has separate treatment rooms, state of the art medical grade air filtration systems and a robust respirator protocol. I know that I'm on the road to better dental and general health thanks to the excellence of Complete Health Dentistry of Portland. I highly recommend them to anyone looking for a next-level dentistry experience- especially if you feel you've tried everything else!

I have always had a strong fear of going to the dentist, so I just didn't go. As a result, I had…read moreproblems that needed to be taken care of. I finally made an appointment with Dr. Dowsett. I went in fearing criticism, and was greeted with warmth and kindness. I was praised for asking for help. Dr. Dowsett and his entire team made every effort to be sure I felt safe and comfortable. If you are looking looking for a dentist, I would strongly encourage you to go to Dr. Dowsett. His excellent skills, paired with the supportive and friendly care of everyone in his office guarantee a successful experience.

Best dentist i've ever been to! I normally hate going to the dentist but here they're so welcoming…read moreand explain everything about the procedure and what's going to be done. Also Robin is very sweet and always keeps in touch about upcoming appointments.

In network doctor with friendly staff. Very competent and careful. I was able to get an appointment…read moreduring limited holiday schedule. Overall experience was wonderful!

Advantage Dental staff all are amazing, hard-working, polite, kind, and well cared for the…read morepatients. The dentists always ask the patients the need of the extra-care if needed, have completely and well-done of all treatments and perfectly done all ONCE. I really appreciate these professional, trustworthy treatments. The office environment is clean, neat, and spacious. Not long waiting in the waiting room to be called. Thank you, ANNIE DANG

If I could give this office -5 I would. Horrible customer service you will never get to speak to…read moreanyone on the phone. My son had a cavity filled by the dentist at this location. He became in excruciating pain after a few weeks and had to go to urgent care. He walked into the dentist office to let them know he was in terrible pain the dentist would not see him and referred him to another dentist saying it's his wisdom teeth they need to come out. Went to the referral dentist and was told the cavity was not done properly and he actually needed a root canal. DO NOT USE THIS OFFICE IF YOH HAVE OTHER OPTIONS! Medicaid can help you see another provider outside of this office just call Pacific Source. Mosaic is an option.

Went there with an infection. Desk person was very friendly and appointment was on time. Dentist…read morefound a chipped tooth did x rays and started root canal. Was done in an hour (first of 4 appointments) pain is gone and won't mind going back to finish. Experienced no pain and music wasn't typical elevator music. Enjoyed visit didn't think that was possible a dentist but would recommend this location and keep rocking

Went in with a chipped/cracked crown and asked them just to sand it down as I'm hoping to wait 6…read moreweeks til the new year to use my dental insurance to get the crown replaced. They were all done with the work(a temporary cap on the chip and a temp crown on the tooth behind it) and then someone called out for them to give me an x ray. I then get charged $130 for said x rays. I asked them why they needed x rays when they were already done with the work. They said it was for insurance. I had already told them my insurance was depleted for the year. I got the run around when asking why and never got an answer I was satisfied with. Oh, and the temp crown yeah that fell out about an hour later. I was told this place works well with my insurance as a union electrical worker. I doubt I'm going back.

This place is a hidden gem in a sketchy area. I picked this place randomly under 10 seconds from my…read moreinsurance provider's list and decided to give it a shot after seeing all the 5-star reviews on Google. After my first visit, I can confidently say the positive reviews are well-deserved. Dr. Sype is down-to-earth, honest, caring, and professional. He personally cleaned my teeth instead of having a hygienist do it, and it was hands down the best cleaning I've ever had. He's the only dentist I've met who genuinely made me feel like he cares about his patients, rather than just focusing on making a profit. I only wish they had a fancier X-ray machine like some other places so I didn't have to bite down on a piece of sharp metal for pictures. I am never a fan of that and it was the only uncomfortable part of my visit.

I wished that I had know about Plaza 125 and Dr. Sype long ago. The staff here is phenomenal!…read moreAlways polite and with so many visits for my new dentures, they make me feel like I'm family. Dr. Sype is the most caring helpful and wonderful and cares about you as a person! He made me smile and I felt so beautiful with my teeth and my smile. I came home to take a picture with my little man great grandson. I can truly say without a doubt that this dentist office, will be my go to place for life. Thank you so much Dr. Sype, and staff for making me feel as family. See you soon. Maria

Amber, Courtney, and Dr. Ulmer are amazing. I had to find a…read morenew dentist after losing insurance and I was nervous. But I was treated with such great care. I am so happy to find such a great place with great people. I highly recommend Valerie is the most wonderful person. So kind

This office is awful. It's the staff for me. The Doctor does fine. The staff doesn't follow through…read moreon tasks like referrals, and appointment follow up. If you know your process is to refer a patient to endo for a root canal and per your company policy your general dentist does the crown- you close the referral loop and get your patient schedule for the crown. If you tell a patient they need a referral in February for endo/ you get it sent out in February. Not in APRIL. To then never call to schedule the restoration appointment. So a month later I'm calling because why has this not been done yet? I work in the medical field. I know how referrals are supposed to work. They blamed the office they referred too. Then tell me while I have temporary filling I can't get in until July. Say they'll call me back to work something out. To once again drop the ball and not call back. I'm filing a report with the insurance commission. Why am I paying for monthly dental insurance when you can't even get me in to be seen? On top of it my insurance ends in June. At this point they're essentially stealing my money. Oh and they did not make me aware of the cost share involved with my root canal ahead of time. So that was a $200 unexpected surprise. ---- Update: I sent this to the member services email below. They forwarded my email to the office manager at this location. She was not able to come up with a solution. She was apologetic though continuously placed blame on everyone but her staff. She said she's been managing the clinic for 11 years and couldn't speak on all the rest of these Yelp reviews. Well. Maybe it's time to look at management... I'm saying that as respectful as possible. She also went to say "we fully treated your tooth, a crown is separate from a root canal. Not all teeth that have root canals need crowns. One- your endo and my assigned general dentist at your office both said this tooth needs a crown. Two a tooth is not fully treated with a temporary filling. It's also getting painful again. They are honestly neglectful to patients. I won't only be reporting Willamette Dental to the insurance commission, I'm lodging a complaint with Oregon Board if Dentistry. It's the continued lack of follow up that's the problem.

Dr Joy is a top notch dentist, and has a very good staff backing her up. From the front office to…read morethe assistants, and the hygienists, everyone has your dental health their foremost priority. Dr. Joy can satisfy most of your dental needs, and does beautiful crowns. I would highly recommend her for anything relating to dental needs. One more thing if you're close to the MAX blue line there is no need to drive, as one is dropped off less than a block away.

I have been a patient at East Portland Dentistry for almost 20 years. Dr. Joy Arend is very gentle…read moreand caring. She has many years of experience and strives for perfection. I wouldn't go to any other dentist. I highly recommend this office.

I had a broken tooth that was miserable. I couldn't sleep and nothing would touch the pain. I…read morefound The Emergency Tooth Doctor. It was a Sunday morning and I called them at 8 am. I booked an appointment for 1:45 that afternoon at the South East office on Stark. I was greeted respectfully and on time. I filled out a few forms and was in treatment room before I knew it. Xrays were taken and reviewed by the Doctor very quickly. Dr Ty explained the treatment plan and his assistant outlined the cost. It was much less expensive than I thought. I was numbed up and the tooth was out about 15 minutes later. Dr Ty and his staff were awesome. No judgements no lectures. Very compassionate. I was so grateful they were there and able to see me. Not to mention how kind they are. I highly recommend them if you should need a dentist in a hurry.

Had a tooth extracted this am. Sat in the chair for over an…read morehour. They couldn't find any suture in the entire office and didn't end up putting one in my mouth after having pulled my tooth. Gave me zero pain medication and told me to take ibuprofen even after I told them I can't because of being on low dose chemotherapy treatment for lupus. Horribly unprofessional. Would give zero stars if possible.