Jesus christ where do I even begin? i started going here when i relocated to the area about 5 years ago, and they were good at first. However as time went on things got weird. I was told i had 10 cavities one visit (mind you, i have had very little cavities my entire life so this felt odd). I began the process of getting them filled. One tooth was still hurting afterward and the filling was sticking out from my tooth roughly, so i went back in to get it fixed. They tried filing it down and in doing so cracked my tooth. I was then told it could not be saved, and they would need to do a root canal and give me a crown. Because of all this extra work and expense, i did not complete all the other fillings i was told i needed at that time.
I was also told on several occasions that i had deep pockets in my gums which required a deep cleaning. They took xrays, supposedly to send to my insurance for approval, but never heard back. when i went in for my next routine cleaning they once again told me about the deep cleaning and i reminded them that they were supposed to be getting approval for me. It seemed there was no record of that happening. No one could tell me what happened to the previous xrays or whether insurance approved, but then had the gall to make me go through this process again only for it to be abandoned for a second time. Never heard back from them.
i finally go so fed up with them over this and other bullshit like canceling my appt literally when i showed up there, that i decided to go somewhere else. At my new dental office, i told them about the cavities and deep pockets; they examined me and did xrays and told me I HAD NO CAVITIES OR DEEP POCKETS. It became clear to me in that moment that Smile a Bit was scamming me and now i am questioning the necessity of the work that i did have done there.
I am outraged and will be reporting them to the state dental board. **DO NOT RECOMMEND** read more