I went to Dr. Silver at The Dentists Office, because he was in my dental plan network. Big…read moremistake! During the first visit he was extremely rude! He asked a question and I started to answer and he put a gloved hand right up in front of my face! He wanted my daughter to answer, but I didn't know that. Her braces were on for about 28 months. Too long in my book, for teeth that were not horribly crooked to begin with. Mostly just a space between the front upper teeth. He is only available on Thursdays and is usually booked, so if you miss your appointment or have to cancel, you may be waiting an additional 6 weeks from the original appt. Forget it if you want to pop in because something is hurting your child or something breaks! He also can not take questions. He becomes very rude and rough. Rude to me, rough on her. Was there yesterday and my daughter said she felt sorry for me because he was being so rude to me when I politely asked a question about her front teeth continuing to spread out and a bottom tooth that is sticking out and causes her to bite inside her lip. He pretty much said we were lying about it, without using the "L" word. Would never recommend him to anyone! Used Dr. VanVliet for my son (he was so good) and although he was out of network, it didn't cost that much more and it was worth every penny!!

DENTIST OFFICE OF THE HUDSON VALLEY 1733 ROUTE 9W…read moreLAKE KATRINE, NY 12449 845-336-5252 NICOLE: OFFICE MANAGER (?) I have United Health Care Medicare Advantage Choice Plan 3 which has sixteen (16) Dental In-Network providers (Ulster County). Before making an appointment I confirmed with my UHC Plan that Oral examinations and Cleanings were covered by them (Ticket #: S507962091) as long as I had any of these two done by an in-network provider. I called the said Dentist Office to make an appointment and informed the clerk/receptionist of the type of insurance coverage I have, etc. She assured me that there would be no problem billing would be done in the proper manner. NOWFOR THE FUN PART: A day or two prior to 12/01/2021 I received an "AMOUNT DUE" of $6.28 - in turn I sent an E-mail dated 11/30/21 4:44pm to the "Hudsonvalleyofc@dentalcarealiance.com stating the above coverage mistake. Not knowing if the E-mail was given to the proper employee, the next day (12/01/21) went in person to the Dentist Office and after a fashion was presented to a Nicole. To make a long story short, Nicole checked with my insurance company, etc. and had to call me back as she was just so busy. During the call back she stated that I had received services from an out of net-of-net work provider and I was being charged according to the Offices Fee Schedule. But, the Office would accept the $6.28 instead of the total of A hundred and some dollars ( this phone conversation I did tape, but failed to let Nicole know she was being taped - legally that is my mistake). 12/04/21 I received an EOB (Explanation of Benefits) from UHC and sure enough the Dentist Office BILLED FOR AN OUT-OF-NETWORK DENTIST. NOW WOULD SOMEONE PLEASE TELL ME WHY I WAS BILLED BY AN OUT-OF-NETWORK PROVIDER WHEN THEY WERE MADE AWARE OF MY INSURANCE COVERAGE AND THERE ARE (or were) SIXTEEN IN-NETWORK PROVIDERS? Do they need the money that bad - I THINK SO AND WOULD NOTRECOMMEND THEM TO ANY HUMAN BEING.

They billed my insurance company 5 times for one day of service . After they found the…read more insurance company was too smart for them they started to bill me saying my insurance did not cover me ..... What a joke.