Very family oriented, great people nice smiles!! Great with children kids love it hereread more

I am absolutely appalled at the moment. My 7 year old daughter was scheduled originally for an…read moreextraction on September 26th. This was after an appointment where she was having some tooth pain. Preceding the appointment, they of course put her on an antibiotic to clear any infection. A day or two before that scheduled appointment, they called and rescheduled because of some rain. They rescheduled for the 18th. In that time, she ended up forming an abscess around the tooth and gave her more pain. Thank goodness, we took her in for an emergency appointment after being told we needed to bring her in, just for her to get a second round of antibiotics AGAIN to prepare for the second scheduled appointment of the 18th. They just called today (the 15th) to reschedule yet again and this time it's just because the provider won't be in over the weekend. I am incredibly frustrated at this dentist office. They've now put my daughter through unnecessary pain and two full weeks of antibiotics to prepare for this extraction just to reschedule again. They offered a reschedule date as well that was 2 weeks out instead of trying to accommodate and make it as soon as possible given her tooth pain history and the fact they recently put her on the antibiotics specifically for this upcoming appointment. I have never had such an experience at a health care facility in my life. This was not the way to handle this situation and doesn't put the patient first at all whatsoever. Its a huge bummer, because we really enjoyed the desk staff and the last dental nurse we had there. But we will not be returning and will be sure to share our experience with this office with anyone we are able to share it with.

Dr. Conley is kind and competent dentist and always easy to get an appointment with! My son is six…read moreand I have been taking him to Dr. Conley since his teeth came in. Dr. Conley and his nurses are so nice and know what they are doing. It is always calm in his office and you get the quality and un-rushed care that is so hard to find these days in doctor's office. My son is even excited when I say we are going to the dentist.

TLDR: Be honest with patients to prevent medical trauma. The dentist and assistant lied the entire…read moretime they gave my child a filling and it was too fast and too shocking for me to intervene. They sneakily administered the numbing shot, holding my daughter down when she rightfully panicked. Then the dentist kept saying he was brushing instead of drilling, using toothpaste instead of the actual materials, etc. THIS IS HOW YOU CAUSE MEDICAL TRAUMA AND DISTRUST. Please, regardless of your patient's age, treat them with respect and talk them through the procedures honestly. We like this practice and will likely continue going, but now I know to insist on open communication.

I would definitely give the front desk zero stars. They were unbelievably rude to me and both my…read morechildren. The dentists, nurses, orthodontists were very nice and thorough but unfortunately we had to change offices due to the unprofessional behavior of the front desk. We came to office for a little over a year and were very understanding that they were always booked solid and my children's appointments were made on different days etc. We live over an hour away and the last checkup we ran 10 minutes late and the front desk made me choose which child I would have seen after begging them to squeeze both kids in due to the fact we always showed up early to every appointment never cancelled as well as understood staff running late. They were being unprofessional and very spiteful saying because I questioned them they refused to squeeze me in that day but would squeeze me in a different day tht was juat as packed and my child still wouldn't receive full checkup. They told me if I would have called there was a chance both kids would have been seen even after me explaining I was driving to get there on time safely and would not make calls while driving because we dont have a car with hands-free calling etc. It is unfortunate how rude their front staff is and I would never recommend the office because of them. Without a good front staff how can thw operate a successful business.

Dr Ben and Dr Mensa are wonderful. I brought in my children and they honestly had a great time. My…read moreyoungest had 2 teeth pulled by Dr Ben and there was absolutely no problem. I've been coming here forever, insurance permitting, the care and attention are top notch. The only change has been the addition of a beverage bar. It's a really wonderful idea. Dr Ben is a very good man. I feel great about him treating my babies teeth. I've been seeing him on and off for a very long time, starting with my eldest who is almost 20. This dental practice is an excellent fit for what my large family needs. Thank you guys for doing such an amazing job!!

Valley Pediatric is a wonderful office for children! The office is colorful, inviting and they did…read morespecial things such as silly sunglasses during the cleaning, a token for prizes and stickers that my daughter really enjoyed! I was really unsure of how she would react since this was her first appointment but they made it into a fun and easy experience. On our way out she told me, "the dentist is really fun"! It meant so much to us to have such a positive experience at her first visit.

Such a fun vibe! A very nice office as well. The staff was courteous and friendly. They offered…read moremany suggestions and helpful ideas when finding a provider that works with my child's insurance.

Highly recommend this practice for anyone looking for a pediatric dentist. Dr. Barbagallo and her…read morewhole staff/team are amazing. From the second you walk into this beautiful office, kid friendly. They make you feel so welcomed, even if you are 15 minutes late, like I was (sorry Dr. Barbagallo). They did not put up a fuss and got us roomed in 5 minutes!!!! Amazing. Both myself and wife are medical doctors and would highly recommend this practice for any parents/ guardians needing great dental care for their kids.

My 1st and 4th grade children had the best experience! The entire team provided incredible care and…read moreattention to detail that made me and my children feel comfortable. They are such a warm group of people who also have children and really know how to relate to meeting the needs of kids and parents. They also offered an alternative and more comfortable solution for my daughters tooth condition. The dental assistant and hygienist worked magically together and gave my children such comfort during their cleaning. The dentist was thorough and spoke to my children about their own teeth and this was really appreciated. A+ all the way around.

We really like this practice. The staff is very professional yet not too stuffy. We feel…read morecomfortable there. I have been to 2 other pediatric dentist offices with my child in the Hudson Valley previously and this is definitely the best. I don't plan on going anywhere else. FYI, the front desk receptionist who was a problem has been 'let go'.

Everybody is nice and my kids love the DDentists here but please…read more.. Update your times on the website!

The place is obviously give me a key, with a parrot theme. I guess it is too appeal to their…read morepediatric clientele. The staff was nice, and our pediatric patients, granddaughters, where will treated. Everything was clean, and there were no issues to keep us from making this our permanent pediatric dentistry establishment.

As a child I truly hated the dentist and now with my child I mainly let my wife take her. I finally…read morewent with them for her appointment and if my dentist was like this as a kid it would've been a whole different story. Their facility is so comforting for children. The waiting room has video games colorful wall scenes, an igloo, it's such a comforting experience. Even in the rooms they put in their favorite shows to make the child as comfortable as possible. My daughter watched Ms. Rachel. This was such a caring and comforting experience. Makes me wish they were my dentist as a kid.

We absolutely loved it here ! They were so kind and gentle we had to get our baby tongue tie and…read morelip tie removed when she was a month old and we were so nervous. They made us feel so comfortable and taken care of I highly recommend !!!

I do not have enough words of gratitude for the extraordinarily talented, patient, and…read morecompassionate staff at Valley Pediatric Dentistry/Ortho. If you are a parent like I am, who wants you kids to be seen by experts who also treat your kids with respect and care, this is your new dentist/orthodontist. When we moved to Westchester from the city about 8+ years ago we went to three different dentists to have our kids teeth cleaned. In each instance the dentist was fine, not terrific, their bedside manner was ambivalent at best, and they pretty much treated my kids as cogs on an assembly line. It got so bad that my youngest would get ill before going to the dentist. When my youngest had to have a tooth filled and the (FORMER) dentist brought out physical restraints for the procedure, I knew we were in the wrong hands. A generous neighbor recommended Valley and we never looked back. Both kids have seen dentists and orthodontists at the practice and their treatment is bar none. The kids have had braces and cleanings and fluoride treatments and fillings and go in with the same big smiles as when they walk out. The office staff are equally impressive and so generous with their time and support. When you walk in the door you are treated like family. When you call, you are treated like a person. No complicated phone systems or medical runarounds like so many other medical groups these days. Just smart people who care about what they do and actually like their patients. Thank you Valley Dentistry/Ortho; our kids smiles are brighter because of you!

Before coming to Dr. Ben, I asked if he was in network for the procedure my newborn needed. He and…read morehis staff assured me that he was, and that I would get both a dental and medical reimbursement. He went into long detail about the time frames for both reimbursements, and which would be bigger. Despite that, he asked me to pay in full ahead of time. I had to repeatedly nag them to actually submit for insurance. When they finally did months later, both dental and medical denied the claims, saying he was not in network for the procedure he performed. While I don't know for sure, I suspect that the office knew that ahead of time, given that they 1) asked me to pay in full in advance, and 2) didn't bother submitting for insurance until I repeatedly nagged them to do so.

My 3 & 5 year old love visiting Dr. Limb! Him and his dental hygienists make my kids feel welcome,…read morecomfortable and at ease! The kid friendly environment has my kids very comfortable with the dentist apts. I'm very grateful for him and his team! My daughter told me yesterday that she loves going to his office, he's her favorite doctor! Highly recommend!

From the owner: Welcome to Hopewell Pediatric Dentistry! We look forward to having your child as a patient and…read morethank you for selecting us for your childs pediatric care. We focus on the needs of each patient to provide a comfortable patient experience in a relaxing and modern environment. Dr. Limb has been practicing pediatric dentistry in New York City for 12 years. He earned his dental degree from Tufts University School of Dental Medicine and his certificate in Pediatric Dentistry from Brookdale University Hospital and Medical Center where he served as residency director and chief of pediatric dentistry.