My 1st and 4th grade children had the best experience! The entire team provided incredible care and…read moreattention to detail that made me and my children feel comfortable. They are such a warm group of people who also have children and really know how to relate to meeting the needs of kids and parents. They also offered an alternative and more comfortable solution for my daughters tooth condition. The dental assistant and hygienist worked magically together and gave my children such comfort during their cleaning. The dentist was thorough and spoke to my children about their own teeth and this was really appreciated. A+ all the way around.

We really like this practice. The staff is very professional yet not too stuffy. We feel…read morecomfortable there. I have been to 2 other pediatric dentist offices with my child in the Hudson Valley previously and this is definitely the best. I don't plan on going anywhere else. FYI, the front desk receptionist who was a problem has been 'let go'.

I have been coming here for 8 years. I have always enjoyed the staff especially Hema. She is the…read morereason why I have not switched. This last visit put me over the edge. I can not continue to bring my children to a dentist office as filthy as this one. I do not understand why they do not have a cleaner. The entire space is unsanitary. When they took us into a room, it was not sanitized between clients. I did not see anyone on their staff go into the room after the last family left. I will be finding a new pediatric dentist office for my children. We go to the Poughkeepsie office at 102 Fulton Street. The entire office needs a renovation.

Extremely unprofessional staff. I was given a hard time because my then three year old was scared…read moreand cried a lot, so she did not get an exam. I tried to bring my daughter back for an exam at a later date but because she was scared, she cried and her teeth were again not looked at. Staff made no attempt to help make the situation less scary or give her a few minutes to calm down. The front receptionist also thought it was wise to make fun of my drivers license picture. I went and found another dentist who has the ability to work with young children and is professional. All Access Dental still calls every six months asking me to bring my daughter in for a cleaning, even after I told them we have another dentist. Why would I go to a place that has zero ability to work with young children and is unprofessional?

Dr Ben and Dr Mensa are wonderful. I brought in my children and they honestly had a great time. My…read moreyoungest had 2 teeth pulled by Dr Ben and there was absolutely no problem. I've been coming here forever, insurance permitting, the care and attention are top notch. The only change has been the addition of a beverage bar. It's a really wonderful idea. Dr Ben is a very good man. I feel great about him treating my babies teeth. I've been seeing him on and off for a very long time, starting with my eldest who is almost 20. This dental practice is an excellent fit for what my large family needs. Thank you guys for doing such an amazing job!!

Valley Pediatric is a wonderful office for children! The office is colorful, inviting and they did…read morespecial things such as silly sunglasses during the cleaning, a token for prizes and stickers that my daughter really enjoyed! I was really unsure of how she would react since this was her first appointment but they made it into a fun and easy experience. On our way out she told me, "the dentist is really fun"! It meant so much to us to have such a positive experience at her first visit.

Since I left my retainer in Florida, I called to reorder one. First the help said I needed to come…read moreback to do redo the digital impression scan. After thinking about it I called back to question why, especially because I didn't want to have to drive an hour to the practice, I was hoping they just didn't know what they were talking about. So I called back to get some clarification. When I called back, the second help said she would speak to the Dentist and call me back. When she called back she said they could reorder but it would cost me $1000 which is crazy money. Seems like they have a scam going on. Ughhh!!! Shame on them.

Rude staff. Difficult to receive responses. Once responses are received don't expect them to be…read morehelpful.

They pulled teeth out and closed before I got to get my dentures. They molded my mouth then I…read morecalled and it was closed

Been going here for quite some time Appx; 7 years I've seen many Dentists come n go and I wonder…read moreWHY? My daughter suggested for me to start my care here and since it's on a uppity area-street: meaning important BIG labels, Badges in this area , well what am I to think can go wrong? I witnessed a child being resuscitated ! NOW that gave me 2nd thoughts of staying for care BUT I have Bc You are NOT to EAT or DRINK after mid-nite and NO measures/instructions were met by parent . I love The Doctor there now ^ Dr.Lee^ & The Receptionist ARE VERY Professional * Ms.Corey* around The Globe short of staff NOT just here so... I will continue my Dental-Care here COMPASSIONATE Doctor & STAFF THANK -YOU ALOT HAS CHANGED - FOR THE BETTER

The place is obviously give me a key, with a parrot theme. I guess it is too appeal to their…read morepediatric clientele. The staff was nice, and our pediatric patients, granddaughters, where will treated. Everything was clean, and there were no issues to keep us from making this our permanent pediatric dentistry establishment.

This review is more about staff vs dentist:…read more Tried to call for an appointment for my daughter today. She was initially with a non-pediatiatric dentist, but we really wanted to switch because the dentist we had brought her initially to said it'd be better to get her to a pediatric dentist. The person on the phone told us they "weren't taking referrals." Even after explaining that we wanted to switch to them because her current dentist was not a pediatric dentist, they said the best they could do is clean her teeth in 6 months. Now.. What is a parent to do? Our daughter needs work done on her teeth but the pediatric dentist office refuses to work on her teeth for 6 months and the original dentist says our daughter is more suited for the pediatric dentist. I don't understand customer service these days.

Dr Jeff Valenti in Poughkeepsie worked with me after I had a small bone infection in 1 tooth spread…read moreto 3! MAN this is why you want to go to an oral surgeon haha! Best bedside manner and patience IN THE INDUSTRY!! No pressure, no over sell , I was very upset when he left NE Oral, AND SO WAS THE STAFF. Signed up for Aetna discount plan which saved me thousands over the past few years! VERY sad he left the practice!!!!

I had a horrible experience or rather experience from hell here. I'm not sure why my dentist…read morereferred me to this place. Took several hours and so much pain to get a molar out. The owners knew that there was a problem with the dentist that worked in me. If you go here and have a bad experience from front desk to dentist you were warned.

From your first call to Bright Smiles, you will find a caring, compassionate, and knowledgeable…read moreteam. What sets this practice apart from others is its ability to meet the individual needs of its patients. To mention just a few; Anxious? Choice of music to help you relax, and aromatherapy if requested. Elderly? You will be treated with the utmost respect and consideration. If need be, you can take a mini break to stretch or use the restroom. From the moment you are in the chair, Dr. Cruz and his assistant, Terry, will put you at ease and do their best to meet your every need. Dr. Cruz will not have you leave until you are pleased with the work he has done, and he is as well. He sets himself to a high standard and treats his patients as he would want his own family to be treated. I wish I could give this practice more than 5 stars because they truly deserve it. With much appreciation. Patty R. ,

After a few visits over months regarding a tricky situation not all dentists would take on, I'm…read moreleft impressed by the professionalism and especially warmth exhibited by Dr. C-M, Sharon, and all practice members here. The sense of an individualized and kind approach is palpable.

Amazing front desk! Kind Hygienists. Knowledgeable Dr…read more As a new patient it is always great when the care starts the moment you make the appointment. Although they are a popular office, they were able to squeeze my Wife in for a much needed appointment.We are so happy that Mel Mel Dental is within our network.

Surely the most intimidating thing about moving into a new area is to find new service providers,…read morewith the most insurmountable task of all, finding a dentist that you feel comfortable with. I'm happy to share that I have found that very dentist. I take good care of my teeth and typically go in for routine cleanings every six months and rarely have cavities. But when I do have the occasional problems that pop up every 3 or 4 years, they are significant and costly. Normally I get ahead of things before they become an issue but with my big move and a pretty intense past 10 months or so, I had gone an entire year without a cleaning or exam. And then an old crown popped off when I was flossing, reminding me that I better get my ass to the dentist. I searched for a dentist on Yelp and was finding that barely any are reviewed around these parts! And then I found Mel Mel Dental with what appeared to be a very sincere 5 star review, so I took a chance. In all my years of going to dentists, I find my experience here to be the best of all. I rarely if ever, have to wait. There's a family-like atmosphere amongst the staff that makes one feel immediately comfortable. If you look at their website, they give a bio on everyone from reception to hygienists to Dr. Suditu himself. So cool! I actually look forward to seeing the staff and Theresa, the dental assistant, is particularly great to talk to. She makes you feel immediately comfortable as if you're about to share a bottle of wine rather than get dental work done. Finally, a note on painless dentistry. Dr. Suditu is particularly careful to explain exactly what is going on from anesthesia (he expertly administers the shot so that you barely feel it) to the procedure itself. Similarly, he explains your options and takes insurance coverage into consideration. These are all the things that can cause stress in a patient. Now, if only I can find a doctor that I like even half as much...

I have found my new dentist!…read more Full disclosure: I have an irrational fear of the dentist and my last dental visit was over 10 years ago. A few weeks ago I visited a dentist and was told I needed a number of things done - 11 cavities, 1 crown, a night guard (even though I told this dentist that I didn't grind my teeth, nor did I preference one side while chewing), as well as a deep gum cleaning. The total charge out of pocket was going to be 4k after my insurance. I decided to get a second opinion from Dr. Gasperini. Dr. Gasperini was so kind and gentle and explained everything that he was going to do before doing it. I never had any of those awkward moments where my mouth was left open needlessly. Very aware of the comfort level of his patients. In the end, Dr. Gasperini told me I needed only one filling! Only one filling! I trust this doctor completely, and have found my new dentist. Thanks, Dr. Gasperini. Oh and PS, his office is nicer than my house.

Dr. Gasperini has a great manner - he explains everything very clearly and does great work. I'm…read moreextremely happy!