Excellent experience & superb results!…read more Doctor Mansour and his staff are very professional and welcoming, and they always keep you informed about the process. I'm thrilled with the results!

Excellent experience with Sunshine Orthodontics. After 10…read moremonths of wearing the Invisalign braces, my teeth have never looked better. Dr. Mansour is an excellent orthodontist. The process and the results were exactly as he described. The staff is pleasant, knowledgeable and are able to clearly explain the details of a simple and effective process.

Great customer service, always friendly, techs and doctors are great as well. Would give them a "5…read morestar" rating but..my wife and I went through the duration, our teeth look so much better. However, we each had to replace our last retainer at a cost. We opted to used their own 3D printer retainers to save $, but after ours came apart, just normal "wear & tear" we were charged $150 & given Invisalign brand. In our original contract if a retainer breaks and we still have the mold the cost was $50. If they can't guarantee their own line of retainers to hold up then the final retainer we leave with shouldn't be their own, give us an Invisalign then and factor this into the package price from the beginning. Again, great service, would recommend but I don't like the extra charge after services were rendered.

So glad this is where I picked to go after not seeing a dentist for 2 yes & needing to find one…read morethat takes my insurance. The staff couldnt be nicer, the place is beautifully decorated, I could've put my feet up & read a book in the waiting area My hygienist was Ashley, who immediately made me so comfortable,so obviously I won't want to see anyone but her! Dr Parra was equally nice, thorough, professional. I have my next 3 appointments set up & highly recommend this place. REQUEST ASHLEY!!

I would first like to say how lovely the staff is. However, Dr. Irina lacks compassion. She does…read morenot know how to work with people that experience dental anxiety. She is cold and dismissive. I made an inappropriate comment due to my anxiety and rather than try to de-escalate the situation she was punishing and rigid. If you struggle with dental anxiety, I highly recommend seeking a trained health professional, not a punishing one such as Dr. Irina

Today was my first appointment there, all of the staff was great and very helpful but I wanted to…read morehighlight my experience with Arianne who was the hygienist assisting Dr. Irina today. I'm very nervous at the dentist after some poor experiences in the past at other dental offices. Arianne checked in with me from time to time while cleaning my teeth to make sure I was ok. She was very chatty and fun to talk to, which kept me distracted and calm. And she also had a great playlist! She's a great people person, super kind and made this experience go so much smoother than I anticipated. Thank you ladies!!

I was very happy with the implant Dr. Zhang did and am sorry she will be retiring because I need a…read morebridge replaced. It was difficult finding a dentist who would do what was necessary. My old fillings had fallen out years ago and had to be replaced by crowns, this was done by other dentists. It is a very long story.

We just moved back to the mid-Hudson valley and needed a dentist. A friend recommended this office…read moreand we were glad he did. The staff is warm and friendly, and Dr. Lee treated me with care and the advertised gentleness. I'm happy to recommend him.

Dr. Conley is kind and competent dentist and always easy to get an appointment with! My son is six…read moreand I have been taking him to Dr. Conley since his teeth came in. Dr. Conley and his nurses are so nice and know what they are doing. It is always calm in his office and you get the quality and un-rushed care that is so hard to find these days in doctor's office. My son is even excited when I say we are going to the dentist.

Would give a 0 if I could. Called to make an initial appointment and the receptionist was extremely…read morerude from the start. Basically, talking me out of becoming a new patient because it appeared we were too far away. Then proceeded to ask why we were changing, when explaining the extremely long wait times and the personal experience we once had seemed to fall short as our older practice got busier she automatically acted as if it was an imposition to make An appointment. She was extremely rude. I am not sure how new patients would even consider this place based on how rude she was.

Very rude staff. For 1 whole year I have to call for same day service. They are not autism awared…read more Front desk appointment taker very rude. I will be finding different care

DENTIST OFFICE OF THE HUDSON VALLEY 1733 ROUTE 9W…read moreLAKE KATRINE, NY 12449 845-336-5252 NICOLE: OFFICE MANAGER (?) I have United Health Care Medicare Advantage Choice Plan 3 which has sixteen (16) Dental In-Network providers (Ulster County). Before making an appointment I confirmed with my UHC Plan that Oral examinations and Cleanings were covered by them (Ticket #: S507962091) as long as I had any of these two done by an in-network provider. I called the said Dentist Office to make an appointment and informed the clerk/receptionist of the type of insurance coverage I have, etc. She assured me that there would be no problem billing would be done in the proper manner. NOWFOR THE FUN PART: A day or two prior to 12/01/2021 I received an "AMOUNT DUE" of $6.28 - in turn I sent an E-mail dated 11/30/21 4:44pm to the "Hudsonvalleyofc@dentalcarealiance.com stating the above coverage mistake. Not knowing if the E-mail was given to the proper employee, the next day (12/01/21) went in person to the Dentist Office and after a fashion was presented to a Nicole. To make a long story short, Nicole checked with my insurance company, etc. and had to call me back as she was just so busy. During the call back she stated that I had received services from an out of net-of-net work provider and I was being charged according to the Offices Fee Schedule. But, the Office would accept the $6.28 instead of the total of A hundred and some dollars ( this phone conversation I did tape, but failed to let Nicole know she was being taped - legally that is my mistake). 12/04/21 I received an EOB (Explanation of Benefits) from UHC and sure enough the Dentist Office BILLED FOR AN OUT-OF-NETWORK DENTIST. NOW WOULD SOMEONE PLEASE TELL ME WHY I WAS BILLED BY AN OUT-OF-NETWORK PROVIDER WHEN THEY WERE MADE AWARE OF MY INSURANCE COVERAGE AND THERE ARE (or were) SIXTEEN IN-NETWORK PROVIDERS? Do they need the money that bad - I THINK SO AND WOULD NOTRECOMMEND THEM TO ANY HUMAN BEING.

They billed my insurance company 5 times for one day of service . After they found the…read more insurance company was too smart for them they started to bill me saying my insurance did not cover me ..... What a joke.

I went to Dr. Silver at The Dentists Office, because he was in my dental plan network. Big…read moremistake! During the first visit he was extremely rude! He asked a question and I started to answer and he put a gloved hand right up in front of my face! He wanted my daughter to answer, but I didn't know that. Her braces were on for about 28 months. Too long in my book, for teeth that were not horribly crooked to begin with. Mostly just a space between the front upper teeth. He is only available on Thursdays and is usually booked, so if you miss your appointment or have to cancel, you may be waiting an additional 6 weeks from the original appt. Forget it if you want to pop in because something is hurting your child or something breaks! He also can not take questions. He becomes very rude and rough. Rude to me, rough on her. Was there yesterday and my daughter said she felt sorry for me because he was being so rude to me when I politely asked a question about her front teeth continuing to spread out and a bottom tooth that is sticking out and causes her to bite inside her lip. He pretty much said we were lying about it, without using the "L" word. Would never recommend him to anyone! Used Dr. VanVliet for my son (he was so good) and although he was out of network, it didn't cost that much more and it was worth every penny!!