I've lived and preached in this community for 50 years and had many occasions to have work done at…read morePond Tire. In my opinion they are the VERY BEST! Efficient ... Friendly ... Cheerful ... Honest and a Joy to work with. Bob Pelfrey, pastor 7805 Billman Road Gambier, OH 43022

Always honest. Good deals on tires and usually they get it done quickly…read more They are also a local business.

I was told on the phone prior to scheduling an appt the cost for replacing my front brakes &…read morerotors, but then after my car was there and they checked it to be sure it was needed they told me a price that was $100 more for the same work. I was told in total it should take a couple hours to get the job done. My car was there for 8 hrs and then they said they tried calling me earlier, but I didn't answer. They didn't call me to let me know when it was done, but had no problem calling with the price earlier. I understand they could have accidentally dialed the wrong number, but wouldn't you try calling again to try to let me know it was done? I had no missed calls.

Very disappointed in or latest visit! Sent my 17 year old…read moredaughter to have and oil change and tire rotation. Took four hours. Then they recommended $2100 worth of service needing performed. I took vehicle home and purchased brakes and rotors to do myself and when I started working in them the brakes were in great shape and don't need replaced at all. The also said we needed new air filter so I purchased on to replace myself, only to find out that it didn't need replaced either. They clearly were trying to take advantage of us. Have used them for years, we will not be returning!! Please don't send your wife or kids to have service done here they will up sell them for work that doesn't need performed.

I've taken many vehicles to Rob at Howard Street Garage, and I couldn't be happier with the…read moreservice. Rob is an honest and stand-up guy who always takes the time to explain what's going on with my vehicle and what needs to be done. The team is professional, thorough, and does excellent work every single time. I've always felt like I can trust them, and they've never let me down. Whether it's routine maintenance or more complex repairs, I know my car is in good hands. Highly recommend!

Great people, great service very pleased with my experience at Howard Street Auto Care!read more

Friendly service. They replaced all 4 tires for the second time in 6mo due to "premature wearing…read moreor bad tires"and said the car needed alignment, so we paid extra for that. Drove the car for about a week with some vibration at certain speeds...same thing we experienced before the new tires. Took it back and they said 2 of the tires were out of balance and they rechecked the alignment. They said it needed alignment done again but did for free. Neither of those things fixed the issue. We took it to the dealership for a recall and had them check out the tires. They said the alignment was so far off that they recalibrated their machine to make sure there machine wasn't wrong. They said it was so far off that the tires will wear prematurely. ‍ So either TC alignment machine was way off, or the guy who did both sets of tires and alignments didn't know how to do an alignment. Even more concerning....i always check the torque after a tire change. Drove the car home after the new tires...went to check the torque and found both rear tires' lug nuts were only finger tight! And one lug nut was missing! Needless to say that I will never go here again.

I have contentedly spent over a thousand dollars over 15 years for tires and service at this…read moreplace's forerunner, Monro Muffler. My appointment today was completely unsatisfactory. I waited over two hours because, despite me making an appointment, they did not have the correct filter. They did not have the correct tools for rotating the tires. There were a number of additional charges to the bill, including a $12 one the manager said he could remove "next time." No offer to remove it this time. Shockingly, this place was significantly more expensive than the dealer! Stay away. It's sad to see a formerly decent repair shop hit the skids.

nice folks who do good work can't recomend them enough. worked on wifes durango my tundra could not…read morebe happier.

Great customer service - the owner got me set up with a warm winch within days. If you wheel, need…read moretires, want to upgrade your rig or general maintenance... he's your guy.

Had a bent right, rear axle on my Tahoe and the whole rear-end was under warranty from Las Vegas…read more Jim tried to work with the parts company out of Vegas, but they were being difficult. They wanted him to remove the whole rear-end and pay for a new one to have them send another one to Ohio. Jim saved me a ton on labor by arguing that they only needed an axle replaced. He really tried to straighten it out when it really wasn't his problem. My Tahoe was at his shop for over a month (no charge) before we gave up on that company to remedy their faulty part and he had it fixed in a day. I came back up from NC, picked it up, and I'm back on the road with the vehicle driving smoothly again. Great work, and the best customer service I've dealt with at a mechanic shop...EVER. He was always available when I called and he always kept me in the loop. Very professional. 6 stars.

From the owner: At Integrity Auto Repair we have the best mechanics providing high quality workmanship at…read morereasonable prices in Mount Vernon, Howard, Centerburg, Marengo, Fredericktown, and Gambier. All of our work is guaranteed to your satisfaction. We provide the finest quality of automobile repair and air conditioning repair service you will ever experience. Local references are available upon request. Jim and Nate have combined 65 years in the industry perfecting their skills and dedication to customer service. Integrity auto was established because Jim saw an opportunity to provide high quality service and at a reasonable price. We think you will see that we not only offer the best service, but at the best price! In fact, we've built our business on it. Having state-of-the-art equipment allows our ASE Certified Technicians to diagnose and repair your vehicle. Our technicians are highly qualified in both domestic and foreign automobiles. We take several forms of payment including Cash, Check, Visa, MasterCard, and Discover Foreign & Domestic A/C Parts & Service Complete Auto Repair Service Fleet Service Call now for your estimate on our services. We try to outbid and beat competitor quotes.

I had a stripped lug nut today. Showed up just before closing time. They had it off and my problem…read moresolved in 5 minutes. They couldn't have been nicer. I will definitely buy my next set of tires from them.

Absolute horrible customer service sold a car day after getting it into their lot, didn't check…read moreanything and sold it waited 4 weeks for a call back to repair it got it checked and they didn't even repair the car just ordered parts and had to wait again, came back to get it repaired for them to say id have to pay for some of the repairs they had to look at even though I was told all repairs would be covered finally able to get my car repaired, they told me I'd be a couple hours it's been several days and all they do is keep delaying it, 0 stars would get a car else were if I could would not recommend

My wife is a bit disappointed. She made a reservation for an oil change advertising $19.95…read more However, synthetic is recommended for her car and it never was discussed with her. She was shocked when the invoice came to $54.63. She's not one to assert herself in situations like this. So she quietly paid. Don't misinterpret this. Service was good. Obviously the oil change occurred and they did a good inspection. Just she felt she was baited into one price and charged another. So ... 4 stars, but make sure you know what oil you're needing before going for an oil change 'special'.