WOW WOW WOW WOW!!! I never thought I would have a fast food burger as good as this one! Everything about it was perfect! I wish we had Smashburger's closer to my home. Wait no, it's good that the closest one is three hours away, if it was closer I would be there too much and be overweight and broke! read more

Cost way too much and was not that good. First and last time for me ! I am a disabled senior, and they offered no discount.

Service was awesome. We ate in and the atmosphere was nice. Clean tables and clean restrooms. The food was good. I had the brussel sprouts and deluxe chicken sandwich. The sprouts were good except a little too much oil on them. The chicken sandwich was perfect nice and tender read more

Smashburger - COLORADO Dog - Burgers Near Me - Oak Brook, Illinois

Tried Smashburger for the first time. Ordered a single with lettuce tomatoe pickles & no cheese with fries & a drink. Guy who took my order was friendly. Unfortunately my hamburger had cheese so I needed a do over. Burger was pretty good but by the time I got it I had eaten most of the fries from being hungry. Same guy that took the order was apologetic after giving right order. For over all pretty good Set up is kinda awkward from ordering to how they prep & hand out the orders. Overall satisfied but kinda pricey for a single burger small fries small drink ran $18 read more

I had forgotten I had been here, my second visit the burger was great. My first visit was for the $5 national burger day deal. Shake was pretty watery, for being hand spun. All American Smash without ketchup or mustard was the ticket. Staff was helpful and the dining room was very well kept. read more

Smashburger - Smashburger only $5 on national cheeseburger day - Burgers Near Me - Oak Brook, Illinois

Burgers are delicious, Fries are amazing, and shakes are great. The prices are very good compared to similar places. I ordered a single and they gave me a double instead but wasn't too made about the free upgrade lol. Will definitely be coming again it was so good! read more

This place had a lot going on but the service was terrible. Took absolutely way too long to get 2 burgers. Only burgers.

I have often passed by Smashburger restaurants and ignored them, until I read an article that featured fast food burger joints that cook and serve only top tier 100% angus beef. Smashburger was on that list. Although it's a bit pricey for the type of establishment it is, the burgers are really good. This location was very, very clean; had friendly service, and well maintained decor. read more

Erika is an amazing employee! She was very accommodating and helpful with our order. Love this place!

Erika was awesome she gave me menu options and was very patient while I made my mind up lol. I was greeted which felt nice since it was my first time at this establishment. Big props thanks for a great experience. read more

Pleasantly surprised by this place - I have been to other smash burgers and this one is by far my favorite. The staff were incredible and kind as soon as we walked in. The cashier was so kind and helped me decide on our meals- we went with the Double Classic Smashburger and Classic Turkey Smashburger with fries. Food came out quite quickly and the burgers were SO fantastically good. TUrkey burgers can be hit or miss at restaurants and this place did NOT MISS. The turkey burger I had was in top 5 best t- burgs I've had. Not joking. The Smashburger was also a hit, savory, salty and filling. YUMMMMMMMMMMMM. You also get a huge quantity of fries with meal and they were also so good. We also had staff check-in with us to see how our experience was. The place was clean, spacious and lots of seating. I absolutely love this place. read more

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Try to place three different orders then I tried to call the store got nowhere sent an email got to wait 48 hours very disappointed in this chose to go directly through the company versus third party platforms call the manager not very helpful at all read more

Smashburger - Burgers Near Me - Oak Brook, Illinois

Went to Smashburger after years! And needless to say, it's still as good as I remember it! There's ton of seating inside so you can dine-in or grab and go. The menu has great variety and you can substitute for a chicken patty, if needed. I do remember from my visit years ago that they had a black bean patty/burger option but it seems like that has been removed now. We got the classic smashburger, which was a solid 9/10 burger grilled perfectly. The sauce inside is delicious and the toppings were fresh and crispy. We also got a Colorado burger with a crispy chicken patty. The chicken patty was delicious but was wayyyy too heavy for the size of the burger. I couldn't finish it in one sitting. The toppings and sauce went really well with the patty, though! We also got some Brussels sprouts, which came with a side of ranch. They were really good but we only got a few actual Brussels sprouts while the rest were just crispy shavings. The smash fries were crispy, salty, and pippin hot. Perfect with ketchup! The best part of the meal was the Oreo milkshake. I've had a lot of milkshakes but this one takes the cake. It wasn't too thick so you could still drink from the straw. The sweetness was absolutely on point. The flavor was exactly what I imagined it would taste like. 10/10 milkshake for sure. It was a solid experience and I would definitely come back. I just hope they add the black bean burgers back to the menu because they used to be so yummy! read more

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Came here for a Yelp Elite event. First time ever trying Smashburger. So it's definitely something I was interested in trying. This location is near Costco on the other side of the parking lot and gas station in the newer strip mall. Don't worry about parking or traffic. There's plentiful parking, and the Costco craziness is confined to Costco. The gentleman that helped us (might have been the manager, I didn't get his name) was extremely friendly and excited to hear we're with Yelp. We were checked in fast, and our cashier was friendly too. I ordered the bacon double hamburger, smashtots, and a strawberry shake. The hamburger was a little greasy, and I got grease drops on my shorts, so be careful! I tried to use soap from the bathroom, but the dispenser was empty. I liked the smashtots. They had a lot of garlic flavor. The strawberry shake tasted like a strawberry shake. My first experience with Smashburger food was alright. However, I did enjoy the friendly staff. The restaurant was very clean and well lit. Kudos to the manager and his staff. read more

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Great location easy access and ample parking. Highly recommend the Avocado Bacon Smashburger and Bacon Double Smashburger Add a shake to complement your meal. We have strawberry and an Oreo shake. Very tasty. Everything made fresh to order. Service was great, polite and patient. Nice and fast service. Cozy restaurant with lots of indoor seating. Cool deals with Wednesday kids eat free ALSO All First Responders and Military in Uniform get and additional 10% off their meals. read more

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Updating my reviews to just okay. This location used to be great but the issues cannot be ignored, which are in terms of service and cleanliness. Messed up orders a few times. Once or twice is a fluke but several times shows lack of training and coordination. The tables are always sticky and bathrooms are filthy. This place looks like a tornado when through it. I might give this location one more try and then find an alternative if it keeps up this pace of alienating customers. read more

Came here for a Yelp event and wanted to try it again. I got the truffle and mushroom burger with sweet potato fries, and the dude got the avocado bacon burger with smash fries. Next time I'm getting his order. The burger I had was a bit salty. The cashier was really sweet and professional. The ambiance is casual with tvs and a Chicago mural. There are plenty of tables to accommodate crowds, but we went when there really weren't a lot of people. Can't wait to return and try other burgers. read more

Love the place and the food. I ordered the spicy jalapeño burger and the scorching hot fries. They are so good. Very tasty and delicious. Didnt wait too much coz we came here none peak house. I believe its a newly opened restaurant place coz the location is sitting next costco and i know this place was empty before. Would come back again to try another dish. read more

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What can say about Smashburger Their burgers are so unique and different. Had the double carolina bbq burnt ends which was very tasty Was very hard to put down rather then eating it all the first time picking it up. The fries were a perfect crisp Will definitely be coming back read more

Smashburger - Burgers Near Me - Oak Brook, Illinois

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This is our second time here and as someone who can't have dairy, I love their dairy free shakes. We got the Reese's peanut butter and chocolate dairy free shakes and both were so good. I've previously also had the Oreo shake and my personal favorite of the 3 is the classic chocolate shake. The staff both times has been friendly, and we appreciated this time the staff making our shakes noticed that the first shake he made was way too watery and made another one for us immediately. We ordered the 6 piece wings with BBQ sauce and sweet potato fries for a snack to share. The wings here are actually amazing for being a burger place - they're crispy and the sauce is amazing, we've only tried BBQ so far. When you come inside you order right up front and if you're getting a take out order and you ordered in advance the cubby is further into the restaurant just past the kitchen on the right. They have plenty of seating inside as well. read more

Such friendly staff here and food was served fast! Plenty of seating and very clean. Oreo shake: delicious. Can definitely compete with an ice cream shop. Perfect thickness and flavor! With whipped cream on top! Smashburger: I got the double burger with everything on it. It was delicious. I should have gotten a single because a double was gigantic! Cooked perfectly, not overly greasy. Fries: matchstick style, perfect amount of salt Sweet potato fries: matchstick style as well. Delicious! Smash tots: I liked the seasoning. My favorite was the sweet potato fries! Chicken strip kids meal: two large strips, good portion of fries, and a milk. Makes for a happy kiddo! read more

First time trying Smashburgers after hearing great things and it did not disappoint! We got to try the Double Truffle Mushroom Swiss, Double Classic Smash, Smashfries, Smashtots and a cookies and cream milkshake. Double truffle mushroom Swiss was soooo good, I really enjoyed the truffle mayo. It was the perfect amount, not too heavy or too light. I wish they offered lettuce/onion for this burger but overall would definitely get again. Bf said the classic smash was a solid burger, just as good as he's had it in the past at other locations. The buns might've been just a liiiiiittle stale but other than that, no complaints. The star of the show was the smash tots and smash fries!!! Oh man, they were perfectly seasoned, crispy on the outside, light and fluffy on the inside. The rosemary and garlic seasoning is addicting! The milkshakes here are made with Häagen-Dazs ice cream and take it from someone who is lactose intolerant, 100000% worth it lol. Can't wait to come back and try the Reese's peanut butter milkshake!! Food was great, but service was even better. Such a friendly, happy and welcoming bunch. The establishment was very clean and well kept. Definitely recommend stopping by, get the smash tots for sure!! read more

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Seriously some of the most friendly staff. They're still learning but super helpful and nice about it. The place is super clean and very spacious. The bathrooms were even cleaner than clean. Burger - great, shake - too good to wait for the picture, brussels sprouts - amazing, haystack onions - okay but too salty for me read more

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Food was over cooked Service waited close to 40 minutes for a burger and sprouts cleaninliness did not have a enough staff to keep the place clean The young lady working the register was not only taking order but making milk shakes and running food While there was at lease four people in the kitchen cooking Not one person even bother to say we were sorry for the wait This is the second time I received bad service at this location read more

Ian is the best! Fast and super friendly ! I was doubtful at first but as i walked in i was greeted with surprise as waiter offered a friendly welcome (Ian) read more

Terrible service, food was ok, but they forgot my food two visits I a row! This is way too expensive to not get

Greasy burger but tasty and odd seasoned chicken strips okay, but not my kids favorite. Smash tots and fries were also tasty but also very greasy. Not for us! read more

My cousin and I went for lunch at Smashburger in Oakbrook on Friday afternoon. When we walked in, we placed our orders at the front entrance. I asked for my single burger to be cut in half.(It wasn't). My cousin ordered a double burger with a large order of fries. While we waited for our order, I went to the restroom. I have seen gas station restrooms cleaner than Smashburger's. When our order arrived, my hamburger was not cut in half, the French fries tasted like they were cooked in the same oil/grease as the hamburgers. As I waited for my cousin to finish her lunch, I noticed the uncleanliness of the restaurant. There was even an ant trap under the counter where food is ordered. I suggest the Health Department make a surprise visit. Most of the staff busied themselves with breaking down boxes while others talked with their friends. From the filthiness of the bathroom and restaurant to the French fries tasting like they were fried in oil from the hamburgers or in old oiI, will never go back to any Smashburger restaurant again. read more

The service was good for only one person in charge of the front. Shoutout to her. The food was good as well but it would be better if the food was ready at the same time and if they were on trays to make it easier for the one person to deliver food. The interior was good besides ants crawling on the walls in the back where I sat. read more

Undercooked burgers, dirty counters, and They serve you like 7 tater tots. I brought up the meat to a server and she didn't care or show any interest. Food is trash here don't bother. read more

Smashburger - Single bacon undercooked - Burgers Near Me - Oak Brook, Illinois

Great! I had the double bacon smash.... LOOK OUT 5 GUYS! I went to the Lombard location. Quick service. When I'm back in town, I'll be making another visit for sure. read more

Smashburger - Double Bacon Smash - Burgers Near Me - Oak Brook, Illinois

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Didn't get the shake until I was done eating. Ordered at the same time. Service was courteous. Not a great place. read more

Smashburger - Over $6 for a plain chocolate shake and it's barely half full. Can you say ripoff. Burger was decent but overpriced. - Burgers Near Me - Oak Brook, Illinois

Got DOUBLE AVOCADO BACON CLUB BURGER, regular fries. Ordered a Snickers milkshake, but got a vanilla instead. The burger was salty. Fries were ok. My sis and I liked our friend's Double Carolina BBQ Burnt Ends Burger and the Smash Tots better than our food. Will def order that next time! Smashburger used to have one with guacamole, but haven't seen that recently. Place was very clean, has moveable tables / chairs, and was wheelchair accessible. Parking lot connects to Costco's. Had spotty cell internet service inside. read more

A very nice ambience and a warm welcome coming in the front door. It was not busy at the time and I was not sure what to order , no pressure given to order and even made some suggestions. I ended up getting the black bean burger, non dairy Oreo shake and sweet potato fries. The burger was definitely on the salty side it was high in sodium. Which unfortunately overpowered the taste of it. The sweet potato fries were very good and crisp! The milkshake was really good! The place was very clean, plenty of tables proceeding. I would definitely give this place another opportunity but maybe try a different type of burger that's vegan. read more

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Pretty empty when we arrived and not much going on. Starting with the burger, I had the truffle mushroom Swiss burger which was good but I felt like a little sauce of some kind would make it great. Fries and wings were not bad, average. Good price and would come again. read more

Smashburger - Top Right: BBQ WINGS, Bottom Left: SWEET POTATO FRIES, Bottom Right: TRUFFLE MUSHROOM SWISS BURGER - Burgers Near Me - Oak Brook, Illinois

I frequently order delivery from Smashburger but eating there when the burgers and fries are freshly made is 100%. This was my first time in this location and I quickly noticed the staff is very friendly and smiley . read more

Smashburger - Burgers Near Me - Oak Brook, Illinois

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Hot, fast and delicious! I enjoyed the mushroom burger, added bacon, smash tater tots and a fabulous Twix/Oreo shake

OMG !!! Popped in Smashburger and picked up a Double Smoked Brisket with some Fries !!! read more

Smashburger - DOUBLE SMOKED BACON BRISKET BURGER - Burgers Near Me - Oak Brook, Illinois

AVOID!!! Worst Customer service ever!! Burgers are not good and the place is dirty. Go anywhere else, but here.

My husband and I were looking for a quick bite to eat at a fast food casual place and stumbled upon Smashburger. We ordered a classic single smashburger and bbq bacon cheese burger with a large smashburger fry. My burger was awesome for a regular burger. The bun was soft, the burger and sauces melded perfectly. My husband advised his burger just seemed okay but noted he liked the bun too. The fries were delicious a little overpowering with spices but that's what we ordered. Overall, I really enjoyed Smashburger and would go back. read more