My fiancé and I decided to stop in for lunch on a Monday. Staff were professional and the restaurant was clean. Our food came out quickly and as usual it was so good!! read more

Smashburger - Burgers Near Me - Dresher, Pennsylvania

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Had a great hot dog and excellent spicy tater tots. Clean restaurant and fast friendly service.

This used to be my favorite local burger place, until about 4 or 5 months ago, when the price stayed the same despite a doubling of the cost of beef overnight. They seemed to have switched to the most disgusting beef I've ever put in my mouth to keep their cost consistent. I had too many sensory issues to swallow it was that bad. The most disgusting thing I had eaten in probably 10 years. I got a few bites down before I realized this wasn't the burger I've been getting for years and it made me sick for 3 days. Sad, I can never trust this chain again and wouldn't return if they payed me to eat it. read more

Friendly staff and great food and come outs hot and and fresh and staff let us know the tables were cleaned before we sat down. read more

Smashburger - Spicy jalapeño double smash burger and Nashville tots super yummy and spicy. - Burgers Near Me - Dresher, Pennsylvania

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My first visit will actually be my last visit. I always wanted to try this place since it opened and yesterday was the day. We came here for dinner and ordered Cheesy Caramelized Onion Smash with Oreo milk shake, Double Classic Smash Burger with smash fries and a soda (which makes this an entree) and a kids meal. It didn't take that long for us to get our food and the burger was decent. I would recommend the double classic smash burger but not so much the onion smash. As far as the kids meal, it is a decent size for being almost 8 dollars but the burger did taste little fishy. Anyways, as we're eating our food, we kept seeing the sign KIDS EAT FREE ON WEDNESDAY. Which we thought it was strange since we paid for my daughters meal. I went on the website and confirmed this promotion is still going on and dresher location is one of the participating store and we should have gotten the kids meal for free since we purchased an entree. After we finished our meal, my husband went up to the cashier and asked about the promo. The cashier goes back and talks to the manager, only to come back with "the promotion ended" my husband was very confused since the sign is flashing right in front of them and asked "when did the promo end?" and the cashier goes "uhhhhhhh 26th" I attached the photo of the promo that was posted on the website that states the promo ends on 12/31/2022. With the promo being advertised everywhere you see, I am not sure why they wouldn't give us the kids meal for free and lie that the promotion ended. So over 8 dollar and the managers laziness to issue a refund, spot burger lost a customer forever. But if you're in a mood to eat a mediocre burger and be lied to, spot burger is a place to be! read more

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Employees standing around and did not come to register to take my order for 3 people. Walked out after waiting. Would not waste my time at this location. read more

We went for our first time, and was pleasantly surprised! The food, though we waited a little bit, was delicious and fresh. The service was impeccable and professional, with servers collecting our trays almost immediately after we finished - never expected that from a restaurant like this! Our only caveat is that we wish the portions were a little more generous, but otherwise this was a nice casual dining experience. Looking forward to the next meal! read more

Food was decent. I had the crispy chicken sandwich and it was just the right size. The fries were hot and crispy. My husband ordered the bacon and cheddar burger but the cashier said they weren't doing that sandwich that day. It was on the menu so not sure what that was all about. He ended up ordering a regular cheeseburger. He said it was really greasy. The store wasn't packed but the staff still seemed rushed and Stand-offish. read more

Smashburger - Classic Crispy Chicken Sandwich with fries - Burgers Near Me - Dresher, Pennsylvania

Worst veggie burger I've ever had, skimpy on the servings, unpleasant staff. Long wait to be disappointed.

I was out shopping and decided to stop at Smashburger to get something to eat. I usually read the reviews before stopping somewhere I have never been. This time I was reading the reviews as I waited for my food. The cashier was nice and friendly. He knew his job well as he helped me with my order. I decided to dine in, so he gave me a number and I found a seat. I decided on the Smoked Bacon Brisket Burger a order of fries and a Coke. As I waited for my food it gave me time to check out the place and read some of the reviews. I found it a little confusing how their system works. I wasn't sure if I had to go get my food when they called my number or if someone was going to bring it to me. This was because there were a lot of people standing around. I did find out a waitress was bringing it to me after asking. As time went on and I read some of the reviews I discovered how slow they are. Just through observation, I could see no one except the cashier had any get up and go about them. He was even in the back helping with the food orders when he had a slow moment at the register. The rest just took their good time doing the smallest task, like wrapping the burgers up. My Goodness! It hurt my heart seeing this in slow motion. It wasn't that busy and they were still getting the orders mixed up. It took about 20 minutes for me to get my food. The bacon brisket burger was pretty good. Plenty of meat, fresh bun, just a little greasy. The French fries were pretty good as well. Looks like everything is freshly made, so that's probably some of the wait time, but the rest just comes from no enthusiasm, lack of experience and disorganization. I would go back, but only if I have plenty of time to wait for my food. They get 3 stars because most of the workers are too slow and have no energy to work, but the food was pretty good. read more

Smashburger - Outside of Smashburger - Burgers Near Me - Dresher, Pennsylvania

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Extremely unorganized and not ready to open, clearly. We got coupons in the mail to try out the new place so i went with my mom to pick up an order. Ordered just 2 burgers and a side of tots. I saw them make my order pretty much immediately after ordering and the burgers were ready in maybe 8 mins. However, the 2 ladies putting the food in the bags were completely oblivious to everything going on and were obviously not trained to work efficiently. The burgers were sitting on the counter for over 20 minutes and no one even bothered to bag it up until I asked. One of the burgers ended up in the wrong bag and there was a lot of confusion on that. Our tots were also sitting there, while she asked one of the cooks she needed tots even though he had already made them and put it in front of her. 35 mins to get a simple meal. They were telling people who were coming in there was a 25 min wait clearly to motivate them to turn around as they didn't even walk over to the counter to greet them. Food was fine, obviously a little cold and dry as it was sitting there for 30 mins. They definitely need to sort things out here but I unfortunately won't be back to try them out again. read more

Food was so good thank you for taking of us so well. The server checked on us and made us feel at home.

Newly opened in Willow Grove it was calling us to come try it out even though we've been to the one in Jersey long ago. Who am I to not try out a new burger location. The wife just got a double bacon and I got the Colorado triple. Everything was made very fresh and it was served extremely hot. All the flavors were fantastic. Still enjoyed it. Really liked the onion straws, but for what they charge they could at least give you a full basket since they are only onions. Glad this is opened up here, this is around our errand route so very convenient. Nice addition to the area. read more

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Dinning room was spacious and well lit staff was nice and helpful with they recommendations only thing is no salt and pepper packs cause they season for you which they need not to do a spot on my burger was salty threw me off for a second the tatortotts was crispy other then that the good was good I recommend getting double burger cause that single won't do a thing unless your a kid but fresh hot and fast they have on point read more

I come here all the time to get food for my family. It's incredibly convenient to order online and pick it up. The food has always been ready when it's expected, and the staff has always been friendly. We always do take out so we haven't eaten inside but it always looks clean and organized to me. The burgers always taste great to me, and the kids really like the chicken fingers. My son just said they have his favorite french fries! read more

The girl at the front was obviously new. Which was fine-- messed up our one order, ok it got fixed. The manager however... wow, the worst attitude I have ever seen. If my boss ever spoke to me the way this girl was speaking to this employee I would immediately quit. Being nice isn't hard. Especially to people who are there to help you. read more

Worst burger I ever had, terrible beef and the they couldn't even get the order rightnever again

Didn't get past 3 feet inside the door. We were almost an hour before closing and when we walked in every single worker turned and stared at us since they were already cleaning up. One finally came to the register to help us and asked "dining in or takeout?" I replied "can we eat in?" She paused a bit too long for our liking, after looking around to the floor they had been sweeping and said "Yeah, I guess you can." We walked out on that note. I could see less than 30 minutes before closing, but almost an hour? Nah. No need for that response, attitude and body language. read more

Barbecue burger. The food was OK but the service here is absolute dog the employees have no idea what they're doing and they're on their phones 24/7. The servers here expect a tip and get mad when you don't meanwhile they forget which one of you ordered what, even though you just ordered. 1 star. Anyone who disagrees has clearly never been to this location. I suggest going to Elevation Burger down the street instead. Much better food, A1 service read more

Smashburger - Barbecue burger - Burgers Near Me - Dresher, Pennsylvania

Pickup scheduled for 6:45 PM finally got my order at 7:30 PM (place was busy but 3/4 hour wait was a bit much.) Burger is no better or worse than Burger King Whopper Crispy Chicken sandwich not quite as good as KFC Strawberry Shake equal to MacDonald's Not great, not terrible I won't be back! read more

Burgers eh, FF cold overcooked, onion straws burnt. Chewy bacon, greasy burgers and do not try melted cheese ew. Milkshakes were premade and horrible for 6.29 rip off. Was told 15 online order would be ready. Went there waited 1 hr!!! They just kept saying sorry, sorry, sorry. One and done for Smashburger. read more

I got mixed feelings about this place. First the good; the front line crew were great;cashier and server were very kind and helpful. The ingredient quality was fresh and great. The fries were amazing. The burger was gorgeous and delicious-ish. The bad, like the other reviewers comments about the cookline, they did not care and it comes through in the food. The fries was amazing except it was ice cold from the A/C because the burger took so long. The burger ingredients were great but they went HEAVY WITH SALT on the beef patties, it's like they DGAF. And they were normal burger thickness and didn't have the characteristics of a typical smash burger. Back manager needs to step up and retrain the cookline. Fries shouldn't be sitting 10 minutes, waiting on the burger. If they can fix the logistics and fix the salty patties, this will be a great place for sure. read more

We came in early after an early basketball game. Cashier could have been a bit more friendly and welcoming which is why we are knocking off the star. Food came out quick for a semi large party of 6. We loved the Brussels sprouts and tots! They were delicious! Burger was good, nothing out of this world but we were happy with our meal. We all got something different however I got the single avocado bacon burger and it came on a whole grain bun which makes me feel a little better health wise! Overall not a bad experience! read more

Meh, the burgers were just okay. I recommend ordering ahead of time. Even though we did order in advance for a later time, we still had to wait 15-20 minutes after the pickup time to get our burgers. The small size tater tots only came with maybe 15 tots, so it wasn't worth it in my opinion. However, the turkey burgers were flavorful and I did enjoy it. I'm not sure the food was worth the price in my opinion. We won't be back any time soon. read more

I had heard so much about SmashBurger in the past, and finally gave it a try. I'm kind of amazed it is as popular as it seems. I had a single burger: SUPER tiny meat patty on a large bun. What? The fries aren't fresh cut, and they have a chemical additive which is common these days for frozen fries. Like everyone says, the service is slow, but that didn't bother me. I just couldn't believe they would charge so much for a tiny burger patty on a huge bun. Lol! Comical really. Perhaps a supply chain issue? Here's hoping they can pull through and improve. read more

Visited twice now. Great experience both times. Really like the vibe for dine-in. Staff were friendly and order was ready quickly. Had questions about allergen options. Wish signage was clearer, but website helped and staff clarified without problem. Ordering online or dine-in, both recommended. The Colorado burger was a win, but don't sleep on the chicken sandwich. Celiac-friendly, which isn't always the easiest to find. read more

Food is always so tasty and well prepared. The staff are very pleasant and they are such hard workers . I come to this location at least once a week. Thank you to the staff for keeping me happy. See u soon! read more

We have eaten at this restaurant several times and everything has been good. My husband and I ate there today 12/26/22. It was horrible. My avocado club hamburger tasted like a hockey puck. It also felt like a hockey puck, it was hard, very chewy and had no taste. The roll was not fresh either. We spent $30.08 for a single burger for me, a double burger for my husband, an order of fries and an order of haystack onions. a disgusting rip off. read more

The food is always good but they don't know how to run a business and consequently just a trickle of customers completely overwhelms them to the point that your fast food takes an hour. Not worth it read more

Food was great. service was HORRIBLE!!! Shanese is SO RUDE. She does not know how to talk to or treat customers. She was very ignorant. I stood at the counter for easy 10 minutes. Which was weird bc there were maybe 3 people in there, and she was just on her phone. Not busy at all. I finally got my order taken. Not a hi or hello but a "what do you want" oh? I didn't know this is how we treat people now. It made me want to leave! I was in such shock at how rude this girl was. By the looks of her uniform I'd assume she's the manager which is highly disappointing bc of her attitude and her lack of respect. They must be desperate. When it came time to pay I asked if she could break a 100. Any normal person would say yes or no sorry. Not from her tho. It was "I guess" NO ONE forced her to work here. If you hate your job get a new one. I will NEVER EVER come back and order here if Shanese is taking my order. read more

Burger are great and the staff excellent. Located in the new shopping center in Horsham. read more

Smashburger - Lunch - Burgers Near Me - Dresher, Pennsylvania

Have tried this place twice. I don't know what is going on there but it is the slowest restaurant I've ever been to and my order is always wrong. They have an ARMY of people working there but it is SO SLOW. One time they burned my meal three times (3 times!!!!!) before making it correctly (and even then it was terrible). Just make sure you set aside the entire afternoon if you go to SmashBurger. read more

Not good! Cold burger, burnt fries, and terrible service. And did I mention the restaurant was filthy? Waiting 30 minutes for that experience adds insult to injury. Will not be back. read more

I was a little hesitant because I had a very bad experience at a Smashburger years ago, but the staff was incredible. While it took a little while to get our food, you could tell it was just because they were busy, not because the were understaffed or lazy. The staff was actually amazing. The food came out nice and hot. Burgers were perfect. I would definitely go back. read more

40+ minute wait for greasy poorly made food. My Colorado burger did not have the ingredients that the menu said, the chicken strips were over fried and greasy and the lady who delivered or fast food after 40 minutes was fairly short and unpleasant. This place is awful. I had heard good things about smash burger but not this location best thing that could happen is it shutter and the spot opens as a decent restaurant read more

Excellent food. Worst, slowest service ever. They take delivery/pickup orders during busy dinner hour, keeping in-person diners waiting f-ing forever. Just cancelled our $40+ order and it took them forever to figure out how to issue a refund. Will return in future when they get their act together. Their food is really really good! read more

Food was ok. I got a double BBQ burger. Barely any bbq sauce. Cooked nicely. Staff was decent.

This place was a mess when we tried it last week. Disorganized and took forever for two burgers, even though there weren't many people in the restaurant. Really want to like this place but won't be returning for a while. Food is decent but not worth it at the moment. read more

The service here SUCKS. Its so bad its hard to believe. Went in around 7pm Thursday evening. Walked up gave the name & asked if the order was ready & received a nasty "No" as a reply then an eye roll. About 8 people just standing or sitting waiting for orders. I've waited an excessive amount of time previously at this place and refuse to anymore. They need to hire more people and train their staff to work better & more efficiently. Training at the Chick-Fila across the street would help this place. Makes no sense that they've been open so long and still have such horrible slow service like this. read more

This is my second time ordering online from this location, and I'm waiting longer for this order than the first time. The food is good, but if they are running an hour behind in fulfilling orders, they should let customers know. read more