I had been patronizing this place since it opened. Last week I bought a broken vape battery from…read morethem (light came on but no heat). The manager was very rude just repeating that "there's nothing we can do," and "it's store policy." I asked to see the owner who I had a good relationship with and she refused saying he was too busy. So, apparently it's their policy to rip off their customers by selling them faulty/broken products and then refusing to exchange them or make it right. I will never be back, and I used to be a regular costumer. They've lost $1000s of dollars of revenue because they refused to exchange a $15 vape battery. Do better.

Don't waste your time here. Everything is significantly more expensive than any other smoke shop I…read morehave gone to. The building looks like it is about to fall apart and they don't have a real parking lot. Worst smoke shop I have ever gone to especially with their pricing. I laughed as I walked out the door.

One of the best shops iv been to in Maine by far. The owner very nice and does a great job hiring…read moreknowledgeable staff, which are always willing to help and make your vaping experience satisfying. Even if your a first timer they will set you up great the overall set up of the store isnt overwhelming so newbie vapors won't be Shook when they walk in. They're willing to even walk you threw Re wicking your rdas if you have issues and can't figure out why they will probably know. Overall if I could give them 10 stars I would but 5 fits for now. Definitely stop in if you want the best vape experience in this area.

Best vape shop in the Lake Region Area. Premium Quality Vapes and everything else you would ever…read moreneed. Friendly knowledgeable staff.

Excellent customer service! I was greeted kindly as soon as I walked in by a sweet young lady,…read moreBrooke. She was very helpful, professional, and kind. I will definitely be returning!

I purchased a Wulf Lx Slim dry herb vaporizer. The staff warned me not to put any product in it…read moreuntill I made sure it works because sometimes there's a problem with the Wulf. I should have known better at that point. first of all, why are you carrying and continuing to sell a product that has so many issues you need to warn people. I know your return policy is exchange only, but why would I want another one knowing they are prone to defects. I took it home, charged it for exactly 2 hours and then it would not work, it kept giving me the electric short indicator. I was hoping to just return it, I did not use it, I did not put any product in it. I don't want another one of the prone to fault products. You do not have any other dry herb vaporizers available so I can't get a similar product. I just want a refund. they gave me another one, but now I need to waste time charging it and going back and forth to the store. it took your employees and manager 20 minutes to review / examine it. Your manager wasnt rude but they were terse and short with me. as I tried to talk with them they got a weird fake smile and just pointed at the return policy over and over again without saying anything other than this is the return policy. I asked who the owners were or who ran the company so I could lodge my complaint and they refused to tell me. The manager then walked away. I asked what the manager's name was and the other employees just stood there, looked away and wouldn't say anything. I asked 4 times before I got a name. They said her name was xxxxxx, but the receipt for the exchange says the cashier was xxxx if you guys were not warning people about possible failures or if you had a decent alternative for the same price I would be fine with the exchange. but it's obviously an issue with this product line. I was told that if this one shorts and I haven't used it I could then get a refund. I asked for that in writing and they assured me all the cameras had audio. Which indicates to me that returns are possible. I won't be shopping with you ever again and I will be making a similar Yelp and Google comment relating my experience

OWNER IS THE MOST DISRESPECTFUL. DONT GIVE THEM BUSINESS!!!!!!!…read more So after trying to call and talk to the owner and explain the situation that happened my side of the situation if anybody would like to know there's another reveiw that explains it. He answers this phone and he goes to make this quick, he goes.You got your refund, your trespass and then hangs up the phone doesn't even let me speak to ecplain my side of what happened .He is nothing but rude and disrespectful.I've never met an owner of a business Be so rude and disrespectful to customers. I would never give them your business absolutely horrendous.

Great service Super nice people that work there…read moreVery friendly Good value They let me test out my product before leaving Many items to choose from Once again wicked nice people

Excellent selection, very cool owner…read more Has a ton of unique merch, classic location downtown.

Absolutely would stop again. Sold me exactly the drug I wanted. Out the back door. Attentive and…read moreresponsive. :)

From the owner: We manufacture and sell our very own high quality max vg e-liquid. Impressive flavors on the…read moreroster, And now are also offering the sales of vaporizers and accessories from some of the biggest names in the vape industry. Give us a try and we assure youll be back for more.

Excellent vape shop. I have been vaping for many years and I am happy with this store. I have…read morealways had great service and I have no complaints. I drive out of my way to go here passing some other shops along the way. Definitely recommend.

From the owner: Find vape pens, mods, vape juice and locally-made glass pipes at Primo Glass. We'll be happy to…read moreassist you with any questions at our Brunswick, ME shop.