Hostile Owner - Terrible Experience - Lost Hundreds…read more On March 11, 2026, I brought three iPads to Cellular Nerds for screen replacements. When I picked them up several days later, all three appeared to have new screens. BUT wait. However, during our drive to Disney on March 13 right after pick up, two of my three children began experiencing issues with their iPads on the drive to Orlando--problems we had never encountered before. One device had a broken, sticky home button, while the other refused to stay on and charge. After returning from vacation, I contacted the owner on March 25 to discuss these newly observed issues. The owner assured me the repairs were under warranty, apologized, and promised to fix them. When I dropped off the iPads on March 25, Eric, the owner, explained that a stepson or son-in-law had assisted with repairs and made several mistakes, again offering an apology. By April 9, Eric informed us that the home button was fixed, but claimed my child intentionally broke it which is a complete false claim. I asked if he and his son moves the buttons around when he fixes the screens he admitted yes. He also said the iPad that wouldn't stay on or charge likely needed a new battery, with no mention of possible water damage after review of second drop off. Weeks went by without any update, so we reached out again on April 17th. Eric then admitted weeks later he had forgotten to order the battery. On April 24--nearly a month and a half after our initial drop-off--I called Eric for another update. He then suggested the battery was not the issue, and the problem might lie with the motherboard. At that point, he recommended we consider purchasing a new iPad. A new IPAD that had a scratched screen and worked perfectly before the handling of Cellular Nerd. During our conversation on April 24, I politely requested a refund for the iPad that remained nonfunctional after repairs, even offering to return the screen he installed. Immediately after my request, the owner responded by yelling, using profanities and obscene language, then abruptly hung up. I called back right away to express my discomfort and disappointment with their disrespectful behavior, which was entirely uncalled for and unlike anything I'd experienced before. The profanity continued and hung up again. My wife tried talking to him and the behavior continued. My wife and I were so disturbed by Eric's hostility that we called and requested assistance from the Navarre police department to retrieve our devices. My elderly mother whom later retrieved the devices was also treated with disrespect. I am sharing this account to document our unfortunate experience transparently and clearly with Cellular Nerd, supported by our receipt and documented timed date stamps. We are out 100's of dollars and an IPAD that doesn't work. My son continues to cry about it and my family continues to be shocked by the owners disgusting behavior. We regret our decision to trust Cellular Nerd and will NEVER return.

This man is a fraud. He installed a cheap low-quality screen for $300 on my $1.5K tablet. After a…read moremonth, this screen came off and stopped working. When I brought him this tablet from Destin for diagnostics, he changed it , it's under 90-days warranty. He yelled at me and said that I dropped it myself, so the screen came off, but the screen was not broken . He closed the window of his truck and continued to scream . He has a mental problem, he can be dangerous. If you need a high-quality repair, contact Apple . He put old glue or simply did not degrease the surface. He's a fraud.

Best kind of place you could go!…read more First, I sent a message for a quote on an iPhone 13 Pro Max white screen fix for my husband and was texted back within five minutes that he needed more info and to come into the shop for a consultation. Very timely response which I appreciated cause my husband not having a phone has been a really annoying experience! When my husband did go in he talked it over with him about the cost which was very reasonable all things considered. He let him know it was a temporary fix and we'd most likely gotten the most life we could out of the phone he didn't push the repair even though it cost him business. Suggested it was probably better to get a new phone instead of doing the fix cause who knew how long it would last. Honest business practices not trying to pull one over on anyone just for a buck in the bank.

How refreshing to meet a local honest businessman who not only fixes your problem, but also…read moreexplains why it happened, and how to fix it yourself next time. He fixed my cell phone in front me in scant minutes and expained it all. Thank you so much for all you did.

why did they close down ? anybody know ?? did the owner retire or change location?? appreciate any…read morehelp in this matter

Friendly service and quality work. I called them while I was en route to Ft. Walton Beach. The…read morescreen replacement had come in and they finished the repair in one day.

Competent work. Anthony knows what he's doing and fixed the issues I had - my battery plug in was…read morebroken and my laptop was stuck in airplane mode - nothing in Microsoft solutions / advisors worked but Anthony worked through registry issues and found a way to get airplane mode unstuck. All was fixed at a fair price.

This place is absolutely amazing! I sent 3 different Macs in at 3 different times and they all run…read morelike they are brand new!!!!! I can't say enough good things. Not to mention he works on iPhones and pc's too. If you have a phone with no insurance and need that screen replaced, Mac that needs a quick tune up, or pc that needs an overhaul...... This is your guy! Fast and great work.

Charger port was damaged on my iPhone. Fixed it for the best price around! Highly recommend!read more

I tried to visit this shop this morning to have them assess the damage to my cellphone. The posted…read morestore hours are 9AM to 6PM on weekdays. The doors were locked; it was around 10AM. Disappointed, I drove back home to make an appointment using the on-line service. Drove BACK to the shop for the appointment. Doors we're still locked. When is the store open? What is the point of scheduling an appointment if no one representing the company will be there?

Friendly! I was in and out! My screen was frozen but after he took a look at it he was able to fix…read moreand my phone is working perfectly!

If I could give 0 ZERO STARS I WOULD !! DO NOT COME HERE AT ALL HE IS A SCAMMMMM !!!!! HE WAS…read moreSUPPOSED TO FIX MY SCREEN AND WHEN I GOT THE PHONE BACK IT CUT OFF AND HASN'T WORKED SINCE!!!! I called the store number and told him I was on my way up there and i arrived before closing at 4:40 pm and he closed the office down and left for the day I left him a note that I will return in the morning and when I came he never opened up his store and it's 11:35 am the hours for opening are 10-4 on Saturdays ! He charged me $200 for a broken screen that would've cost me $80 in Texas and he broke my phone if I was able to stay longer I would've waited but now I will be getting my attorney involved because I don't play with scammers ! 1000% wouldn't recommend!

Matt did an amazing job fixing my laptop. Quick turnaround. And fair pricing. I will definitely…read morerecommend.

From the owner: At CPR Cell Phone Repair Destin, we specialize in fast, professional repairs for a wide variety of…read moredevices, including iPhones, iPads, Samsung smartphones, and gaming consoles like Xbox and PlayStation. Our certified technicians handle screen repairs, battery replacements, water damage restoration, and even complex motherboard repairs. We also repair tablets, laptops, and computers, using high-quality parts to ensure your device functions like new. In addition to repairs, we carry a selection of mobile accessories such as protective cases, chargers, and screen protectors, as well as certified pre-owned devices. With a 90-day warranty on all repairs and over 450 locations nationwide, CPR Destin is your trusted source for affordable and reliable tech repairs. Proudly serving Destin and the surrounding areas, we are committed to excellent customer service and quality results. Visit us today or call to learn more about our services, pricing, and availability!

Best computer repair experience I've ever had. They removed a lot of water damage from my Macbook…read moreAir, and replaced the failing battery for a very reasonable price. The computer worked great after that except the new battery wouldn't charge, so I brought it back in. They replaced it again and also replaced the I/O board, all in an effort to determine the cause of the problem and all considered warranty repair so there was no cost. Finally, when it still wouldn't charge they explained it was likely the logic board which is a very expensive repair. They said they could replace it, but given the cost, it's better to invest in a new laptop which was a really honest recommendation. But they salvaged the Macbook Air. Considering how much water was spilled on it, coming away with only a very slowly-charging battery is about as fortunate as it can get. All in all, they were very thorough, honest and the amount of time they spent trying to repair my Macbook Air was much appreciated, since a lot of the labor and parts were warranty. They called me regularly to update me on the job before replacing any part and making a recommendation. I'd bring any computer you need fixed to this location. They also offer military discounts. Although I didn't need it, they also do data recovery. Definitely deal with these guys before you send your computer in for service.

I was passing through here for vacation with crack i-Phone and they sayd they can't fix it eventhou…read moretheir website say they're "authorized". I know they just DON'T WANT TO FIX IT, probably because they descriminate, idk... Glad I don't like in this brain dead city. In Cleveland, there's dozens of places to get your phone fixed.