Sergei was super. I had him come for a second opinion bc i was told to replace the valve for my…read morewolf burner and he came and fixed it in minutes! Thank you!

This was our second time using Sergey, and we'll continue using him for our appliance needs…read more This time was a challenge, as our 11-year-old fridge no longer produced ice. He replaced the ice maker, but that didn't resolve the issue, so signs pointed to the control panel next. He gave us feedback about pros and cons of proceeding, since the parts are costly, and some diagnostics aren't definitive. We opted to have the control panel replaced; unfortunately, that didn't resolve it either. Sergey persisted with troubleshooting for us and ultimately changed the ice maker again, which resolved the issue (i.e., his supplier provided a faulty ice maker the first time and honored a replacement).

I have a Whirlpool Dryer which is at least nine years old. It has had some heavy duty use over the…read moreyears but has been a reliable appliance. The dryer started making a terrible racket. It would still dry the clothes, but the noise was worrisome and distracting. I was concerned the dryer was on its last legs. I called Sun Appliance Repair to find out if the dryer was worth repairing. Sunny came out promptly, expertly took the dryer apart, and evaluated the problem. He showed me parts that were just worn and needed replacing and gave me an estimate. Initially I decided not to repair the dryer. I have a reluctance to put money into old appliances and usually opt for just buying something new and that is how I explained it to Sunny. He was very pleasant about it and told me to just call him again if I changed my mind. My wife and I shopped for new dryers at Best Buy and got a bit of sticker shock. We anticipated higher prices during these inflationary times but with the purchase price of the dryer, extended warranty, and fees for installation and haul away, the total price came to over $1,000. We bit the bullet and spent the money. The Best Buy installation team came over and immediately started adding new requirements for installation and some questionable "required repairs" before installation could be completed. Long story short, we were expected to spend hundreds of dollars more for installation requirements we never encountered with Home Depot or Sears over the 30 years we have owned the house. I cancelled the appointment and told the Best Buy installation team to return the dryer because I would be requesting a refund. I immediately called Sunny and told him I wanted to proceed with the dryer repair and that I accepted his estimate of the cost. It was an extremely reasonable price compared to my bad experience with Best Buy. He arrived at my house the next day and repaired the dryer. The dryer now sounds like it did when it was brand new and works fine. My wife and I are quite pleased. I highly recommend Sun Appliance Repair for your repair needs.

He came when he said he would to fix my fridge. He fixed what needed fixing. He repaired several…read moreitems I didn't know needed fixing he did it without changing the price. When he had to come back the next day to check on the part he installed that was sticking, same thing... on time and as expected. I was prepared to spend $900 on a new fridge and he saved me $600. Someone I highly recommend.

George came out to repair our washer and quickly identified the issue. He was very knowledgeable,…read moreexplained the problem clearly, and fixed it quickly. The service was prompt and efficient, and we were highly satisfied with the entire experience. I would definitely recommend this company for their excellent service and knowledgeable staff.

They came when they said they would. They did what they said they would do. They charged what…read morethey said they would charge. We were very pleased with the whole team.

Our washing machine was having a leaking issue. Denis was able to have someone out on short notice…read moreto diagnose and address the issue. The technician was able to fix the problem but was up front about the possibility that it could occur again and discussed our potential options if that happens. Unfortunately the problem did wind up recurring but Denis was very consistent and communicative about our options and their warranty policy. I was impressed with their prompt communications and ability to have someone out on short notice.

My dishwasher stopped working & I contacted TrueCare. Denis came over within a few hours of being…read morecontacted. He had great communication as well. He diagnosed the issue and was very professional. Denis returned a week later to reconnect the screws that keep the dishwasher in place, too. Much appreciated! Thank you, Denis.

The technician determined that the Ice maker in the fridge door has died. He thought he might have…read morea replacement in his vehicle, but it was close but not quite the same one. A new one was ordered and he was back in a few days with the correct ice maker. Installed quickly and now we are getting ice again. Excellent work on the diagnosis and replacement. ALFA Appliance service was spot on! I would definitely recommend them for appliance repair and will call them the next time I'm in need of service.

Would not recommend. The technician was late to our scheduled appointment and also would miss the…read moreappointment time as well. This wasn't a one-off either - we've dealt with repeated delays and multiple missed appointments. There was a lack of professionalism over the phone scheduling appointments when they would text us saying the technician was on our way just to never show.Our washer still isn't fixed, and there's been no real urgency from them to get it resolved. Save yourself the hassle and go with someone else. Clearly customer service is not valued.

Again, Cristian steps up to help. I texted him Sunday afternoon about wanting some advice for our…read morerefrigerator in Tahoe. Of course, I knew he couldn't service our Tahoe refrigerator but was hoping he would have time to give me some suggestions about what to do. Well, he called me immediately! His free advice helped me decide I need a new refrigerator. Thanks, Cristian.

I highly recommend and thank Teckrom for great service on my dryer. I called them with my problem…read moreand the next day Paul came out and took care of it. My dryer works great again!

Vitelli was able to quickly diagnose the problem in our fridge (leaking icemaker), order the…read morecorrect replacement and come back to install it as soon as it became available. He found that our coils under our fridge had never been cleaned (true, says my husband) and gave us a discount on doing so while he was out anyway. He is pleasant and competent and his prices are fair and it was a pleasure having him perform this service. I would not hesitate to use him again for any future appliance repairs

The first contact with Vitaly, was fantastic. He let me know what he would be able to do, as well…read moreas advice regarding my appliance delivery. Incredibly customer service oriented from the start, without even confirming his service. This was for a liquid propane conversion on a new range. During/after installation, he was incredibly respectful, responsive and provided me a general overview on what was happening as he was doing it. In the general sense, I do not leave many reviews unless the service/experience is that exceptional (or terrible). Would absolutely recommend Vitaly and Good Guy Appliances, as he was easily able to schedule a time (so that my range would not sit in the middle of my kitchen longer than necessary). A very great price, for really great work. After this experience, any other appliance work needed, I will go out of my way to have this company be the service provider. Thank you Vitaly!

I highly recommend. I originally just needed my laundry washer fixed, he provided the lowest rate…read moreon here to come look at it and was able to fix it and it works better then it did before! At the same time, I had mentioned that my stove/oven was broken, along with my garbage disposal, and he took a look at it and gave me a quote to fix it in the same visit! And then was able to come back to fix those items as well once he got the parts in to do so, which are both also running better then before they broke! Incredible timely service, very professional, and he didn't charge me an arm in a leg! I will most definitely be reaching out whenever I need any appliance fixed or replaced!

I reached out to 3-4 different places about fixing our donut machine, and this was the only one…read morethat said they could do it. Artur, the technician, was very thorough and explained clearly why the machine wasn't working. His English isn't perfect, but he made sure I could understand everything. The replacement part had to come from China, which took about two weeks, but during that time he kept me updated regularly. Once the part arrived, he tested the machine multiple times to make sure it was working properly before giving me the final estimate. Considering the amount of time and effort he spent, the price was very reasonable. Artur isn't just skilled with donut machines, he also works on refrigerators, dishwashers, ice machines, laptops, and more. You can tell he's been in this field for a long time and really knows what he's doing. I'm very satisfied with the service and will definitely call them again if I need help with any equipment in the future.