I took my Lenovo laptop in because my screen died. I took it in, and explained the problem…read more They said it was likely a cable issue. I had to put$100 down for diagnostics, which would toward my total cost of repair. They can text or email you with a diagnosis before they repair, so you can weigh in if costs get too much, etc. I got a call in a week saying my repair was done. The total charge was about $50, so I was refunded the rest of my deposit. They also kept my info on file so if this happens again, they know exactly what to repair. Overall. 100%satisfied! I'll take any of my electronics there, no problem!

My apple computer was very slow so i look it over to Devicepros and after talking to them we have…read moredecided to upgrade the computer and add A new hard drive. Results was amazing. The computer is working great right now. And I'm loving it. Thanks guys

They DID NOT do what they say were going to do. The IOS was NOT updated to see if that would fix…read moreit. The laptop (MacAir) was still PW protected with a PW we didn't know, when I went to pick it up. The LAPTOP they were bugging me for days about picking up was NOT ready. They had to load the IOS which would take 35-45 minutes. When I returned to get the updated LAPTOP I found out they decided to add AVAST Security software WITHOUT my permission. Had they asked I would have declined the offer. BUT once again the STUPID CUSTOMER is not given a choice since DEVICE PROS knows what is best for them and their LAPTOP. I WILL NEVER go back to them for any electronic repairs. I will give filing a formal complaint with the NEX as well. Full story below... Computer was locked when I dropped it off. They said they needed to reload the software and unlock the computer but that would wipe the HD clean. I gave them the okay to do that. The intake service rep said that it was necessary because "That might be the only thing that is wrong with the computer and it will COST YOU LESS MONEY, if we install the newest IOS." I told him it had been dropped. It was not an IOS problem. But he insisted that the software needed to be updated. The FIX not an IOS issue. It had liquid damage. The board had corrosion and when it was DROPPED some of the components came loose. But STUPID customer doesn't know anything. So I got a call almost two weeks ago, after they had the computer for two weeks, that it was ready for pickup. Today I went to the store and the computer was locked with a PW that we DID NOT KNOW which is why we had authorized the HD be wiped clean. They insisted I didn't give them permission to reload the IOS and wipe the HD. It was a different service rep and she did not know first hand what was said, but again wanted to argue with me about it. Finally she agreed to wipe it clean which would take 35-45 minutes. When I returned she gave me the new password for the updated IOS and told me they had also put ANTI-VIRUS software on the computer too. I did not authorize them to add their ADDITIONAL software AVAST Security "Free version" with an upgrade to AVAST Security PRO for $60 per year. I am not happy, I will never recommend or return for service from them. Now I have spent the past hour downloading and will spend another hour reloading and working through the software setup just to COMPLETELY remove the UNWANTED anti-virus software that has .... you can pay for this add-ons. ABSOLUTELY NOT...! Avoid DEVICE PROS.

Nigel with the locks in his hair was absolutely awesome!! He fixed my screen within 20 mins and…read moreapplied my Free Tempered Glass (from checking in on Yelp) on my phone for free as well. He was so knowledgeable, personable and professional! If you have any electronics broken (including computers, tablets etc.) this is the place to go and get it fixed for the low low! Pretty legit!

Fixed my ipad screen within an hour and for a great price. Great customer service. Thank youread more

He did an amazing repairing my phone! I was very happy & patient with him. I really appreciate what…read morehe's done for me

Arreglaron y actualizaron mi computadora en 24 horas. They fixed and updated my computer within…read more24 hours this is the second time I have taken it here and I can assure you you are in good hands.

I'm from san Francisco transplanted to Tijuana I purchase…read morecars at auctions and quite often find laptops. Stateside it was insane pricing for repairs, the playas shop was quite "pricey" and not as knowledgeable. I worked with 3 different PROS at there TJ location( the building just got painted) and not ONLY where they all bilingual but patient with Myself and my children. Gave great service, expert advice and rapid repair work..and yes The pesos goes a long way!!!! I wont ever go anywhere else... GPS made it easy to locate because Mexico rarely has visible street signs. A++++++

Dawg this dude named STEVEN was honestly the GOAT ong ong frfr like I took my galaxy Samsung ultra…read more22 to here and just shout out to the mans dawg I got thy phone in a customizable guaw where the frame was like green n stuff and the back glass to red and the buttons to white!!!!??? Like dawg I can't even pull that Ngl they a real homie ong frfr y'all should come through

The service was amazing, Steven was able to save my life by repairing my phone. He was very…read moreprofessional and on point . I highly recommend AtoZ wireless. They will get you in and out feeling like you just bought yourself a new phone. Thanks again! Very affordable, fast and responsive.

10/10 quick reliable and fair price Preciate so much the…read morehelp i got today 11/10 customer service definitely coming back

I been coming to Decibel Cellular for several years to find the best selection and prices in the…read morecounty, and they even match any price online. I will keep buying my gadgets at this store. Thank you for the great service.

Fast, efficent and cheaper than using the insurance to repair a broken phone screen…read more My DIL cracked the screen of her iPhone and needed it repaired. $76 & 20 min later, we were on our way. They also offered a discount on accessories for paying for the repair. They also have a check in offer. Two thumbs up!

Employees are pleasant, but I'm writing this so others can be wary to choose them for their…read moreservices. The back glass on my iPhone 8plus was broken and I came here to replace it so I could get credit when I upgrade to a new one. I noticed that it was getting SUPER hot when i was using it, even if i was simply just texting. If I tried to FaceTime, i would get the temperature warning and the phone would immediately shut off until it cooled down. I actually live in LA, so I was not able to go back. Plus, it worked enough for my phone service to except the trade in without them knowing. HOWEVER, if i wasn't trading the phone in, it would without a doubt become unusable because of whatever faulty service they did. In this case, i don't recommend coming here since they caused more damage than repair. And, based off their Terms and Conditions, they "are not liable for any damages or issues with functionality of equipment"..."There are no refunds or returns on products, services or equipment." They are very nice and respectful employees; even from first walking into the store. This was about a month ago. I had just called them to let them know the situation. They were apologetic and kind, which is why I'll give them two stars. But if I hadn't planned to trade in the phone, I'd be furious.

Great service! I waited to review for a month to see how my battery replacement worked. Phone is…read morelike new!! No more carrying around a charger to keep my phone on for so many hours. iPhone 12 replacement is going strong!!! Thanks!

If you want your phone fixed fast and done right with good pricing, David's your guy! Great first…read moreimpression, he gets the job done! 100/10