1. Smart Paws

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    Cleves, OH

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    Smart Paws

    2.5 (2 reviews)
    Closed • 7:00 am - 7:00 pm

    Services - Smart Paws

    Private dog training

    Pet boarding

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    2 years ago

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    3 years ago

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    Miamitown Pet Hospital - Wolfie, a faithful patient of Miamitown Pet Hospital for 12 years

    Miamitown Pet Hospital

    (26 reviews)

    I cannot say enough wonderful things about Dr. Rosing and the and staff at Miamitown Pet Hospital…read more We have five animals, so finding a vet we truly trust is incredibly important and they have exceeded every expectation. They have quite literally saved my cat Shady's life twice, and I will always be grateful for the care, attention, and expertise they provided during those critical times. The team is not only knowledgeable, but also compassionate and genuinely invested in the well-being of our pets. On top of that, their pricing is very reasonable, which makes it possible to give all of our animals the care they need without added stress. If you are looking for a veterinary team that is skilled, caring, and trustworthy, I highly recommend Miamitown Pet Hospital.

    I'm very disappointed with the way our appointment was handled…read more When I initially contacted the clinic, I clearly explained what breed/mix my puppy is and was told that they would perform the ear-cropping procedure. Based on that information, I scheduled an appointment and took time off work to bring him in. When we arrived, however, we were met by rude and unprofessional staff and were then told that the clinic does not perform ear cropping on mixed-breed dogs. This was extremely frustrating, especially because I had already provided that information when scheduling the appointment. Because of the time that was unnecessarily lost, I am now concerned that the window for having the procedure done is closing. Regardless of anyone's personal opinion about ear cropping, the issue here is the way the situation was communicated and handled. If the clinic does not perform the procedure on mixed-breed dogs, that should have been clearly communicated when I initially inquired and scheduled the appointment. I understand that businesses have policies and limitations, but customers deserve accurate information, clear communication, and respectful treatment. Unfortunately, that was not our experience.

    Middendorf Animal Hospital & Laser Centre

    Middendorf Animal Hospital & Laser Centre

    (32 reviews)

    ATTENTION!!! Faithful Friends Pet Memory Center LLC( Owners: Brian and Lorie Clary) 10073 Tayman…read moreDr. Union, Ky 41091 commented on my review and because they lied about everything, I am responding to address their lies. Their lies only confirmed my suspicions that something did happen to my precious Oreo.I want to tell others what really happened to my Beloved Oreo. Last year, I pleaded for days asking for proper documentation following Oreo's passing and they could not provide that. Now, they claim they can provide the documentation, but if they can provide the documentation now...why couldn't they before? My review was warning others regarding the horror of the. "Bumbling" and "Fumbling" incompetence of Faithful Friends Pet Memory Center LLC (owners : Brian and Lorie Clary), as well as Middendorf Animal Hospital (Brittany Jones and Jim Middendorf) in their mishandling and losing of my Beloved Oreo. This is what really happened...I knew something was wrong when: 1. I pleaded with Faithful Friends to give me a receipt to prove they picked up Oreo( I wanted a date). Also a receipt showing a date proving that she was cremated. I kept asking...they kept refusing. Kim, from Faithful Friends that commented on my review was the person that kept refusing to give me a receipt proving they had picked up Oreo and proving that she was cremated. She also blocked me from talking to anyone else. She, the other staff, as well as Middendorf didn't know where Oreo was or even who the driver, who was supposed to pick up Oreo. 2. I also knew something was wrong when their dates didn't match Middendorf's dates until they finally got together and picked a date that worked for them. 3. Oreo was referred to as a "Male"...my precious Oreo is a FEMALE. 4.Brittany, Jim, Brian and Lorie and staff didn't even have compassion for my Beloved Oreo to return my calls. I will be reporting them to Animal Cruelty Organizations and the Ky. Board of Veterinary Examiner. I am devastated that I still don't know what happened to my Beloved Oreo or where she is. If only I had walked back in that room and taken my precious Oreo home instead of leaving her with these people. I will never get over this. Oreo did not have a voice, so I am being the voice for my Beloved Oreo.

    Always helpful and knowledgeable. Listens to what you explain and is through in his science and…read morejudgment

    Smart Paws - pet_training - Updated October 2026

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