1. SMART IT Services

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    Sterling Heights, MI

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    SMART IT Services

    5.0 (1 review)
    Open • 9:00 am - 5:00 pm

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    Micro Center

    Micro Center

    (246 reviews)

    $$

    The test of a good store is how they treat you when something has gone wrong. The Micro Center…read moreservice department passes that test. I brought my Windows laptop to the service department to assess problems with the Thunderbolt 4 port. I paid $50 for the assessment. When I received the machine back, the tech notes indicated that he had examined only the USB-C port, not the Thunderbolt 4 controller upstream. I was not happy. I called the service manager, Damian, to tell him what happened. Damian not only refunded my $50 but told me to bring my laptop in the next day for a Thunderbolt 4 assessment while I waited. The assessment was done quickly and Damian himself explained the results to me. I was very impressed at how Damian took ownership of the original mistake and took steps to make it right. I plan to make Micro Center my go-to store for computer purchase and repair.

    We have always had a great experience at Microcenter. We needed a laptop for my son. He starts…read morecollege in two weeks and we wanted a good computer but didn't want to be taken advantage of. As soon as you walk in you are greeted and sent to the appropriate area. Carole was quick to come over and assist us. We showed her the specs of what is required and then added his own "asks". Carole knew her stuff and was super quick to find him the perfect computer. She also knew what his school would provide and didn't try to take us for more money than necessary! That meant a lot to me. The manager came over and also said hello. That can go a long way! This was a fantastic experience and exactly why I will always come back here for all of my computer needs.

    Modern Computer Solutions - 102 School Ave. Clawson 48017. By appointment only!

    Modern Computer Solutions

    (10 reviews)

    I had lost the numbers on the keyboard of my laptop. Ken said he could fix it, named the price,…read morewhich was reasonable, and then fixed it within a week, replacing my key board quickly and at the estimated cost. I would bring my laptop back to him anytime it needs fixing. Thanks Ken. Great work!!

    I called Ken on a Saturday morning just 1/2 hour before his business closes. I had the blue screen…read moreof death and my computer wouldn't boot. I work from home and my computer is my source of income. Ken picked up my computer from my doorstep within 15 minutes of my call to him for help. He was able to repair my computer by cloning the hard drive. He installed the new, faster, hard drive and delivered it to me all in under 2 hours. He also completely cleaned (inside and out) my computer before returning it to me. To say that I recommend Ken and Modern Computer Solutions is an understatement. He saved my day, week, probably month's worth of income that I would have lost if I had to buy a new computer. With chip shortages and skyrocketing inflation, it would probably have cost a fortune to replace it. Instead, I paid a lot less than what I would have been charged elsewhere (like those big-box computer stores). I was so happy with the service and price that I added a 25% tip and it was still worth every penny! Because of Ken's knowledge and incredible customer service, I was back up and working within 2 1/2 hours after a blue screen of death issue. The man is a blessing.

    Speedy Tech Computer Repair - Speedy Tech

    Speedy Tech Computer Repair

    (8 reviews)

    I'm the sort of person who likes to do things himself. I have built and upgraded several of my…read morecomputers over the years. So, I figured this new one wouldn't be a problem. Things have changed a lot in the last 7 years, though, and I was just stumped. I always like giving my business to local places, and I liked that they had the word speedy in the name. Sure enough, they got back to me quickly...to say that there was damage to the motherboard. Oops... I guess I'm not the computer expert I thought I was. I figured this was going to be where they try to sell me an expensive motherboard, but I was told it would be cheaper if I ordered my own. While I didn't enjoy having to spend the extra money, I still had a smile when I realized that my computer was in good hands. Once I got them the new motherboard, they basically had to build an entire computer from scratch, because everything connects to motherboard. But, they cut me a deal with the price. It would have been a couple hundred dollars more if I handed them the parts and ask them to build it. Everything works beautifully now. And, I enjoy talking about geeky old-school computer things with the people there. While I don't like to admit that I can't handle things, I know where to go if I have any issue with a computer.

    I came in for a charging issue. They took it, and not even 2 hours after, they get back to me and…read moretell me it's a motherboard issue and that they cant find the motherboard for my laptop. I then take it to a family friend to see what he can do. And he fixes the problem within a day without needing to replace parts. Don't waste your time here, they'll just guess.

    Craig's TV & Electronics Service - Our tv's before (top) and after (bottom).

    Craig's TV & Electronics Service

    (25 reviews)

    I have a 2015 Pioneer Elite receiver that since new would intermittently lose the display. It…read moresimply would go out, all black face. It would be on for months at a time, and go out for months at a time. I took it in under warranty, the display was working when they got it, so they sent it right back. Tried again around 2019 with a Pioneer service center in Lansing, had the same result. Asked them to hold on to it, turned on, to see if the display would go out. It didn't, they told me to come and get it. Cost me $175 for basically nothing. Now, the display had not worked since last Christmas. I decided to take one last chance on repairing it by taking it to Craig's. I liked mostly what I read in the reviews, even though they were NOT close by. I dropped it off on a Saturday, explained the problem, they plugged it in and saw the problem also. By Tuesday they called me back after doing a diagnostic on it and explained the problem. They told me what parts they would need, how much it would cost, and if I agreed, that it would be ready in a week. I agreed to their price, thought it was reasonable and in line with what I was willing to pay, and it was indeed ready within a week. They showed me that the display now worked, and for the first time in eleven years, my receiver is now fully functional. It is a very good receiver, have no qualms about it. Everything else on it works fine. So I am pleased as punch to have it back. I recommend Craig's. Treated me well, did everything they promised at what I thought was a reasonable price. I would go back. (Even though they are 50 miles away from me.)

    they just don't fix tv's. took a 4 bulb infrared panel for my sauna tent to them because the timer…read morekept shutting off after a couple of minutes. called me 2 days later all fixed for a little less than I was quoted. I'm satisfied.

    SMART IT Services - itservices - Updated October 2026

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