I visit every few weeks. Decent parking lot. Though it's fairly busy. But there's always open spots. Good fresh produce. Meats and items are properly stocked up. Clean all around. Pleasant interactions with the staff. I understand it's not easy working at S&M and dealing with loser customers, lol. Never had a bad experience either. Happy to support read more

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Yesterday I visited Smart and final between the hours of 10 and 11 am . and as you can see I have gone here in the past that prompted me to make reviews, for the great employees that worked there at that time. unfortunately some of the employees when I made those reviews are no longer at Smart and final! so yesterday I went to Smart and final and as I was shopping, I went to the meat area and I noticed there was some Jenny O ground turkey and farmer John breakfast sausage links that should not have still been on the shelf to be sold because they were already turning brown in color. so I look for a manager and I happen to find a manager that was in the aisle where the aluminum pans are kept, and I informed him yesterday in the afternoon that there's some meat Jenny O ground turkey that's in the meat area that's turning brown and he needs to pull those off of the shelf so that no one gets sick. so he said to me "oh thank you for telling me ( I )will go and take them off of the shelf... so I felt pretty secure that he was gonna go and take care of it since he said that (he) would well I went to Smart and final today in the morning at around 9:30 10 o'clock and lo and behold. The meats were still there, but not only were they still there someone put a couple of discount tags on it as a markdown! well I was shocked because I know no one wants to buy any brown dark looking ground turkey meat that should be red in color or at least pink in color even for a lower price. Those meat should not still be on the shelf to be sold! so once again I went and I looked for a manager and informed her of the discussion that went on yesterday with me and the other manager well, ...the manager that I saw today, her name is Jackie, and I must say Jackie immediately walked over with me and noticed the very thing that I noticed and she removed them immediately from the shelves because she saw also that those meat should not have stayed there after speaking to a manager yesterday! they should have been removed I asked her would she have purchased any meat that look like this? She said absolutely not. so she thanked me. I asked her what her name was so that's why I felt it necessary to make this review Jackie deserves 10 stars... Jackie, was the one who obviously is looking out for the customers at this particular smart and final, she's the one that gets the credit and the good customer review. What's so sad I've been coming to This# Smart and final for 10 years The reason why this rating is a 3 star rating is because of that bad service yesterday from the manager and because when you're writing a review, it says, tell us what's good and bad about the service .... well I couldn't put a good review for the manager yesterday, so unfortunately, I had to do a 3 star rating for the male manager with the mustache and beard who wore glasses. hopefully that manager that was on duty yesterday , Will recognize the fact that another manager today had to do what he should've done yesterday so that no one would have purchased any of that meat that he left there! so to whom it may concern in upper management of this particular smart and final, please whatever incentive you have for a great managers please give the great manager award to ((JACKIE))) who was there this morning between the hours of 9 and 10 AM. Thank you. read more

I shop here on occasion to pick up supplemental items unavailable at other grocery chains. It's almost always easy in and out and the cashiers are usually pleasant. read more

Conveniently located since it is close to other stores worth shopping in. Makes the trip worthwhile. However, the parking tend to be difficult and the store is congested. Not as bright and open as other S&Fs giving it a bit of a claustrophobic feeling. Great staff and efficient checkout every time. read more

If you want warehouse pricing without the big building, then this is the place for you. They have a big parking lot, but it does get very crowded. read more

That location deserves its flowers. Staff was upbeat and quick to help. You can tell the management got the vibe right because the aisles stayed clean and everything was stocked up without feeling cluttered. Lines moved fast and the energy inside felt calm but efficient. It's one of those rare Smart & Final spots where the store actually feels smarter. It's giving... the Costco cousin who went to therapy and came back emotionally available. read more

A grocery chain where people like me find great savings on groceries, fresh meat, produce, supplies, frozen food, deli and dairy. They do have a delivery service but I still prefer to go. I can pick and choose what I want and can tell if it's fresh or not. For all those times that I have been to, I have not encountered any issues. Shelves are fully stocked, clutter free and I always find what I came for. Employees are always on site, accommodating and greets you. Parking is a hassle some times as expected as it is shared with other shops but you'll always find one. read more

I am a frequent customer at this Smart & Final, and I am shocked that manager Luis is allowed to continue in this role. He is consistently unprofessional and creates a hostile environment for both employees and customers. I have personally witnessed him ridicule and yell at his employees in the middle of the store, in front of customers, which is completely unacceptable. On top of that, when the lines are backed up and customers are waiting, he just stands there watching instead of stepping in to help. This is not what I expect from a store manager or a representative of Smart & Final. If this is the type of leadership the company condones, it reflects very poorly on the brand. Luis is a terrible manager and an embarrassment to this location. read more

Wow wow Dante couldn't even give me the digital coupon horrible service. No customer service at all he showed he didn't even care. Never coming back managers quick tip hire people that care about your customers retrain dante. read more

Since I do not reside on the upper echelons of societal life, I have to do my own grocery shopping. When that time comes (on a regular basis), I seek establishments that provide a quick, "in and out service", if you will. At the same time, this convenience has to jive with reasonable prices.....and quality products. Taking all this into consideration, Smart and Final, does a good job. I go here for a variety of products and find that the shopping experience is pleasant, the staff friendly, the down time minimum and the exit door uncrowded, so that I can smoothly venture home. read more

Parking: Plenty of parking at this location, like any other Samrt & Final, this is located within a plaza. Even during a busy hour, you'll still be able to find a parking spot. I grocery shopped in the morning and afternoon and have not had an issue finding parking. There are rarely any shaded parking if your looking for that, just fyi. Cleanliness: I have never had an issue with the stores Cleanliness. Each visit, the aisles are clean, items shelved away properly, and produced staked to the delight of the customers. Employees: When asking questions, I haven't had any issues stopping a worker and asking for assistence (i.e. item location). When checking out, each cashier have been very friendly and efficient. Items: Smart & Final have their own brand "First Street" of items. For a very good reduced price compared to other major brands. Anywhere from coffee creamer, to bread, from chips, to water. I haven't had any issues with their brand of produces. Items needed now: They sale hand sanitizers and face masks. You can find these items near the cash registers. They have plenty of soap for dishes, hand wash, and laundry detergent as well. Recommendation: Definitely, especially when you see a LONG line at trader Joes next door. read more

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JACKIE! JACKIE! JACKIE! A total fucking bitch! I asked for the bathroom code as I'm standing for a WHILE in line and I'm about to go in my pants! She brushed me off and yelled the code across the room however I still didn't hear her because it was so loud there. Everyone noticed that she was unprofessional and could've just taken 5 seconds off her day to come to me and tell me the damn code. She was rude and dismissive. Terrible service. Also that hair gotta go! read more

I would say if anything, this smart and final is a pretty decent one as it's not always very busy but they're stocked pretty well as well. I would say it's a clean store and the people can be helpful which is great. They are also usually pretty stocked up so I don't see too many things ever really out of stock here so I would say they're worth checking out read more

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Just came home from S &F Chatsworth. Purchased two bottles of zero powerade for .89 each. The cashier rang them up for 1.19. I told her they were .89 She has me go and take a picture of sign. She had to call a manager to correct register. Nancy the manager did not believe and had to go look herself. There was a line of customers who I kept apologizing to. I said to cashier just forget and I won't buy. Nancy finally returns and says "oh she's right". No apologies for not believing me or to the customers. I told her I was insulted and humiliated and she walked away. I am a regular shopper at S&F Chatsworth and will no longer be shopping at S&F nor will my friends and co workers. Nancy is not professional in any way and should not hsve a position having to deal with the public. I am a teacher, if I reacted to a parent in the way she did I would no longer have my position. Bonnie Chlowitz 818-384/0477 bzeemom3@aol.com. read more

Need Costco sized items without the membership? Then hit up Smart & Final! They've got a decent selection of just about whatever you need for the house, or in our usual case, parties. Staff is always friendly, but it seems like the lines are always slow moving. Maybe that's because for the most part they only have one open at a time. There are definitely times when they could use a 2nd one open but just refuse to. Parking for this location is the biggest downside. It shares a lot with a Trader Joe's and other popular businesses. Throw in narrow spots and bad parking jobs and it's a recipe for a disaster. I do my best to try and hit this location up on off hours or during the day on weekdays whenever possible to avoid any frustrations. I suggest you do the same. read more

Jack is An amazing helper. If he can't find it, he'll find a person that does. Thank you Jack!! read more

Smart & Final - Grocery Near Me - Chatsworth, California

Yes I was a big fan of a smart final but I had a bad batch of Dole lettuce and and when I was calling the manager Joe to inform him of the situation he was quite the asshole argued About the recall definitely food poisoning definitely a situation. so I will not be going to Smart and final anymore I'll be going to other smart and finals which have more respect and considerate managers thanks so much . read more

I did a 4-month internship at this store from 2/2017 - 6/2017 through school. But sadly, I was not hired but I was not fired, thank goodness. Now, sometimes but not always, I come here to shop by supporting this old store of mine. Thank you. See you around here. Some people I worked with here are still there. The rest left. All my managers left and they have new members of management. read more

The worst customer service. Clerks clearly hate the job. It's gone downhill over the past few years. It functions like a low class crap market in a neighborhood that only exists to rip off the neighborhood. It feels unsafe there. Like someone could get attacked & business would continue while it was happening. There may not be any qualified management there ever. It's not the kind of environment you'd expect in Chatsworth. Unsafe. read more

I had never stopped in this store before last week. They have everything here! There's even a party isle with color coordinated plates and plastic silverware. I love that it's located right by Trader Joe's, I can get all my shopping done in one trip. Definitely stop by. read more

Five stars for such a low price on meat. First time I got a huge chunk of boneless pork cushion meat which I slow roasted for few hours. It was super juicy, tender, and most importantly $13 was enough to feed 6 people. Now that I call Smart and Healthy. Today I came to buy more. Also, I noticed that they lowered price on eggs and water as well. Low prices! Good customer service! read more

Smart & Final - Grocery Near Me - Chatsworth, California

Never had a problem here before but went to get a specific yogurt and when I got the last one in the refrigerator I asked a stocker named Vicky if they had more in the back. She had the audacity to tell me that she just received a shipment of the yogurt but was not gonna put it in the fridge today. She didn't even have the decency to lie and tell me that they were out. read more

Amazing shopping experiend here the stors is well organized and full of all Godies i come here icter to do my shopping

Can I tell you how wonderful the managers are. During the middle of a heat wave they were willing to put water in the freezer to be picked up and delivered to FISH our local food pantry for the people who are very short on food and water. Thank you for helping us! read more

I visited this store on 7/29 in the morning to make a purchase. The cashier didn't even greet or thank me. This happens as a result of an I don't care attitude, poor management, no training, no follow-up or no supervision of team members. I feel Smart & Final could care less about my business and for this reason I will shop elsewhere. Smart & Final should follow the footsteps of their next door neighbor, Trader Joe's, who on the other hand always have a pleasant, helpful staff who always greet and thank you. read more

I can't figure this store out. I end up leaving every time. The produce area smells at all the Smart & Finals. I stopped in to see if they had anything I could use for a large meeting I am having. There was produce that had gone rotten. Everything is sold in too huge a size. They're advertising is buy at club prices without joining a membership . At least Costco you can break down the sizes. The people that work here and all the Smart & Finals are always Helpful and very nice. I guess this store isn't for me. read more

I've been shopping here for long time in the valley. Really dope place and I know co-workers out here that are amazing. Good stuff and good price. Never had a problem here, they always give me 40 gallon of milk with assistant when I need it. I recommend this place highly. read more

The perfect place to buy gallons of oil and cheap chicken wings. Enough said.

Very friendly staff. I just came here to beat the crowd at Costco as I just needed the small stuff like plates, cups, forks, drinks to name a few. Well kept aisles. Perfect to buy the little things that maybe you would not stand in a long line else where. Price point is also reasonable for bulk items. read more

This is a store I have frequented for the past 4 years. Many times I have told myself, I'm never coming back. The folks who work there are Not SMART. The little things add up over time. No one there remembers myself or husband or the fact that we spend 800 to a thousand dollars a month there. The hospital I work for give us nurses a check from Butterball for a Turkey around the holidays. Its symbolic. It says right on the check you can use it for ANY groceries. It isn't made out to me. The store is instructed to fill their name in and treat it like cash. The clerk and manager did not have a clue as to how to follow the simple directions on the face of the check. They filled in their store name, asked for my ID, then told me it could only be used for a Turkey! I had to help them slowly read the "instructions for grocer" printed on the front. Next, they assured me they could not give change back so I needed to buy something totalling more tha n the 15 dollar check! Otherwise, they could give the check back to me and I could pay cash. THEY ALREADY MADE THE CHECK OUT TO THEIR STORE-WHAT COULD I DO WITH IT????? I just needed one ingredient because I was cooking. So I told them they could keep the change, literally a few dollars. They were thrilled. Not SMART, but definitely my FINAL visit !!!!! read more

This place is really a cook/baker's paradise. Smaller scale and larger selection than Costco. I wouldn't buy produce or their prepared foods, but it is my go-to location for dry ingredients - especially if I am making something in large quantities. They also have a nice selection of supplies - canning jars, cake decorating tools, pots & pans, food packaging items (bags, boxes, paper), chafing dishes, serving platters, party supplies (plates, utensils, napkins, tablecloths, cups). The staff is kind of useless, but their brand of stainless steel cleaner is the best I have found, so I am willing to sacrifice one for the other. read more

I like this location because they have everything I need and the prices are good. The market is clean and I like that parking is easy.

THEY DIDN'T CARD ME!!!! Wow!!! I think this place is great for party supplies. You will find everything here including sugar for a cotton candy machine. They also have a huge alcohol isle with a lot of my favorite bottles. Maybe it was because I looked super annoyed waiting in line or something because the cashier did not card me! I could not believe it. I even had my card out. Wow! Well kids, now you know where to go if you're under 21! read more

Great place for party supplies!! I seriously went around town in search for flos sugar for the cotton candy machine and finally made my final stop here, and there it is.. Cherry berry flavor for $6, kool huh? , and the cone to hold it together. I picked up 4 stainless steel chafer ($29.99 each) coolest and the fuels for $12.95 for a pack of 12 (it burns for 2hrs). Went over to the fruit dept., I got a small seedless watermelon $4.95 - come to find out there were plenty of seeds inside (not the bestest), A lemon or lime is .49 ea., a container of grapes $1.99, strawberries $8.99, overall I thought this dept is pretty pricy for its quality. This is a great place for kitchenware and party supplies. read more

It's Smart & Final. It's open til 10pm, which was surprising to me in a good way. The parking lot is not too cramped. The store is pretty much like any Smart & Final that I've been to. Big, well-stocked and some stuff that looks like a good deal, and other stuff that may or may not be. Customer service was friendly. read more

Not the best Smart & Final that I've been too. Not sure why people are saying the parking lot is great. It's shared with Trader Joe's so you have a ton of people there. Almost every spot is for compact cars as well. I usually come here if Trader Joe doesn't have some of the crap I'm looking for. Today for instance I got I Can't Believe it's not Butter, blueberries (not in season at Trader Joe's), and something else. Prices generally are good if items are on sale. Otherwise better off buying generic at Von's. I'm normally too lazy to the go to Von's even though it's next door so I just go to Smart and Final. I should have taken a picture of this. Today the raspberries were on sale for like $1.60 (I think the ones double the size are $7.00 right now at Costco). I go to look at them and they all had mold on them. Whoever works in produce should really look at the inventory. I agree with Kait's review that it's basically on par with Costco in that you can buy in bulk but not as large as a bulk. read more

A huge fan of Smart and Final. This is one of those big chain groceries. Great place to get your groceries. If you live in the area, you'll get in the papers any new updates to their prices or any new promotions. prices change every couple weeks. You can go onto the website to look up any updates if you don't get mail. I personally come here often to buy fruit cuz I feel like their fruit/veggies are most worth it here compared to some other groceries. But it really comes down to get the paper and comparing prices between all the other groceries. The staff all wear masks. If you're an elderly/immunocompromised, you can ask a staff to help you get your groceries while you stay in your car. You can also have them come out and load the groceries into your car if you have weakened muscles. Overall, great friendly environment. Lots of restaurants in the area if you wanna eat first before shopping read more

This is a great place with a variety of selections! .They sell everything from fruit, to specialty sausage links all the way to paper plates and cups...and I mean quality paper plates and cups. Their prices are also great. They are right next to Trader Joe's, and I alternate between them both. They also sell vitamin water in 24packs, which many places do not sell. So if your having a party, this is a one stop shop! read more

I've been to other smart and finals but this one was not my favorite. They have a lot more bulk items then my previous location. Also their meat section is way over priced. They also didn't have a lot of variety when it came to certain products. Their registers are a joke. It's so small that as I'm bagging my groceries the cashier was waiting for me so she could scan more stuff and put them down. They have plenty of parking. read more

They have several different items like gift cards, dairy, veggies, desserts, drinks and party supplies. Items are offered in bulk, but not as big as Costco where you have items for months... More like for a few weeks. People are nice but there always seems to be a really big line to make purchases. It takes forever! read more