On Friday, April 3 at around 3pm my dad and I went into the store and saw that they had their Lavender tote bags displayed. We were excited to finally see them because every time we would go in, they would always be sold out. When we approached the cart where the totes were displayed, the supervisors in Hawaiian shirts (one bald man and a tan man with a mustache) aggressively told my dad that he already got bags. Because of this accusation, my dad and I left because we felt discriminated against based on the color of our skin since they didn't seem to bat an eye for everyone else getting the Lavender tote bags. As a regular at this particular store it is very disappointing to see this kind of treatment especially from their management and I no longer feel comfortable shopping here. read more

Trader Joe's - West Hills is all about the frills. From their spacious layout, helpful crew and selections to the confections of wine, savory or sweet things, this TJ's know what it brings! Here for the parking at the massive Fallbrook Center neighbor to several business including the AMC Fallbrook 7, Target, Walmart, Sprouts and several others, but Trader Joe's reigns highest for me. Often find myself grabbing snacks and quick meals when in the area including their Veggie Wrap with Hummus, former Rainbow Wrap, Mango Jicama Slaw and others. Their Soft-Baked Snickerdoodle Cookies are always 10/10. For some reason I find more here than other locations. They're vegan and gluten-free which makes them a hit for just about anybody. The Vegan Enchilada Casserole is just as good as my homemade version and great for splitting into personal meals #MealPrep or sharing with others. It can be pretty busy here on weekends like most grocery stores, but they do their absolute best to keep things smooth and flowing. I definitely see more people physically on the floor engaging, stocking and troubleshooting than any other locations I frequent, especially newer locations. Good deals, great meals and the best feels every time, rain or shine from 8am to 9pm daily, until 5pm on Christmas Eve and closed on most major holidays like Christmas and New Year's Day. They value their employees as well as their customers. read more

I stopped by this Trader Joe's to look at treats I can get my friend for his birthday. I never been to this Trader Joe's location so I was interested to see how it is here. This store is in a big plaza so there a lot of parking. The store is medium size and you can basically see everything the store has once you walk inside. The wines are on the left side of the store. The refrigerated food are in the middle of the store and also some chocolate treats too. read more

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We came for their pastel mini bags. It was watched like a hawk, and limited to two, one per color. But at least we got them, for $2.99 each. Parking in this shopping center was okay. The aisles at this Trader Joe's was bright and wide. When my friend was accidentally over charged and it was brought to their attention, the cashier was apologetic and fixed it for us. read more

Trader Joe's - mini bags at Trader Joe's 4/2025 (they are now out) - Grocery Near Me - West Hills, California

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I love this Trader Joe's. It's very clean and spacious inside. Service is on point and the food is healthy and affordable. This location is in a shopping center with several stores and eateries. Easy parking. read more

Trader Joe's - Grocery Near Me - West Hills, California

There is something so special about Trader Joe's employees... Now that it's fall, spaghetti squash is available. When I called this location and asked if they can cut it for me (I have difficulty), the lovely Eric told me while they don't usually do that, he would do it for me and it'll be waiting in the back when I get to the store. Absolute sweetheart. When I went to check out, Roman or Milan was being really patient and tender hearted towards a young boy who wanted to help scan the items in his mom's cart. It was such a sweet moment to watch. Thanks for hiring wonderful humans, TJ! read more

Already a TJ's fan after 25 years in LA, the awesome manager Steve at the West Hills store just made my day/week/year. He went above and beyond - and then above and beyond THAT - to procure me an almost sold-out item from the back, so that I didn't have to come back the next day. Everyone there seems to be genuinely happy to work there, and I know why. A surprise ray of sunshine in a dark world right now. Thank you Steve and TJ's!! read more

Top customer service. Awesome selection of products. Bought the fresh squeezed lemonade 3 days in a row to get through this heat wave. The lemonade was perfect for hot summer days! Loved it and so many other items at Trader Joe's. Easy parking. Fresh flowers and plants too! Reasonable prices. An associate got me out of line so I wouldn't have to wait to check out! Greatly appreciated. read more

Trader Joe's - Fresh squeezed lemonade - Grocery Near Me - West Hills, California

Great store and great staff. Everyone is friendly and very helpful. They go out of their way to show you where your item is located.

All the food is pricy but that's what you expect from trader Joe's. Service is great, all the employees are willing to help to the best of their needs. Parking is okay. Everything is spaced nicely and is clean inside the store. read more

Trader Joe's - Grocery Near Me - West Hills, California

When I entered the store, I was greeted by Lisa (tall blonde lady). She answered my questions about the fruit and suggested some flowers which I bought. I was looking for specific items, and Sophia walked me around the store for 3 minutes to find the items and was so friendly. The cashier George engaged me in a conversation (which other stores like Whole Foods don't). The woman who bagged my groceries also chatted with me about one of the items I bought. I think her name is Nicole. There are associates around the floor so it is easy to find help. They must treat them great everyone is so friendly! The prices are great and I don't go to Ralphs anymore. I highly recommend this store! Excellent customer service! read more

Disgusting store. The managers are a damn joke. Completely incompetent, unintelligent & just plain STUPID. This store sucks. Their food is mostly frozen and unhealthy. Don't shop at this shithole. read more

I never thought I would be writing this but, maybe current societal norms of inconsideration, lack of spatial awareness, being unfriendly, and just plain rudeness are in strong play. I have not been to this location in over a year for good reason, and I see the reorganization of product alignment once again, (they should give customers especially in the general area, public notice of such plans as there are several elderly family members and friends who can easily lose their way from remembered sections of preference.) My distance from shopping here was due to the decline in their service and product quality over the years and clearly things have not changed in that aspect. There are far better market providers in the area who conduct better customer service and product quality overall. Trader Joes was clearly a trend whose time has come to an end for those of us who know better. Low class in every aspect, appealing only to those who Do Not know any better'... ie, current 'Trend Followers'. There was a time that they had peaked in the 90s. Today, there are better providers of this type of lower quality of food, and lack of customer care in the same general geographical area that do not possess a privatized name for profit, and over worded, unintelligent, advertising articles for seasonal items directed for certain people to chose from, which explains the primary clientele especially at this location who probably believe they are shopping high-end, or fancy"...It just is not so. This is sad, but has been coming for several years. read more

The second spacious TJ that I have visited. Aisles are spacious, there is enough room for carts to move around. You're not elbow to elbow with other customers. If you need products that are private labeled, certain brands or diet, I am sure you can find them here. Sales associates are accommodating and ready to open a register if they see a line for 2 to 3 people. Which is awesome!!! Ample parking but it gets busy at times. read more

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Most of the time I do my grocery shopping here and is one of the good ones . Fresh food and vegetables . People works there are helpful. Specially, MARC who helped me to find the best red wine and make my Italian guests surprised. I would like to congratulate trader Joe's to have Marc in their team . Ambiance is good too . read more

Absolutely no words best employees ever Vince, and Josh and one other young man I didn't get his name, but I told him I felt someone was following me in the store and I was scared and they did the absolute most to make sure I felt safe and protected. I really appreciated them soooo much They walked me to my car the two guys Vince and Josh and they called security. They handled that situation so amazing and I really appreciate them because I was feeling really scared!! big applause to the employee at this location they were all so kind and quick to react!!!! read more

I don't think TJ's needs an intro.. we all love it! Everyone is ALWAYS so kind, welcoming, and attentive! My life runs on TJ's! My favorites: -flowers (peonies, lilies, baby's breath, eucalyptus, potted plants, etc) -skincare/body care (the entire Brazilian line, body butters, chapsticks, hand creams, face scrub, daily facial sunscreen, vitamin E oil, hand soaps, facial wipes, Enrich moisturizing face lotion in a tube, ultra hydrating face moisturizer a in tub, antioxidant facial moisturizer that has a pump, hand sanitizer) -snacks (chips, crackers, dried mangoes, dark chocolate covered powerberries, the garlic dip with pita chips, chocolate covered espresso beans, frooze balls, lentil and potato chips) -drinks (sweet white wine, strawberry rhubarb sparkling, OJ with pulp, chai protein drink, coconut smoothie, cranberry juice, tart cherry juice, Brown sugar oat creamer, sipping chocolate powder, ) -tea - decaf (winter tea, peppermint, chamomile, candy cane green tea). caffeinated (mango black tea, earl grey, English breakfast) -Baking (chocolate chips, cornbread, vanilla extract, vanilla paste, chocolate chip cookie dough) Frozen (bulgogi, Korean pancakes, pancake puffs, acai pouches, orange chicken, beef & broccoli, mushroom pizza, samosas, croissants, choc covered bananas, mochi ice cream, boba ice cream tub, hold the cone) Other things worth mentioning (ube pancake mix, lava cake, penguin gummies, strawberry licorice twists, candles, mango blueberry chia bowl, read more

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I sometimes shop at Trader Joe's as an alternative to organic food stores like Whole Foods and Sprouts. This time I was passing with my 2 kids (8 and 10), and they asked for a Trader Joe's ice cream, a small vanilla cones with chocolate on top. Since I needed a few items as well, we stopped here. We wanted to cook something that evening which required a lot of eggs, and that meant that we won't have enough for next morning. Shopping went largely uneventful. I grabbed two cartons of eggs, milk, ice cream, and a few other items, and came to the cashier. A young guy on duty took out eggs from my cart and said that I could only have one carton of eggs per customer. Since I assumed that having 2 daughters with me would qualify me as 3 customers, I was genuinely surprised. He said: "No, we don't consider kids customers. We allow only one carton per family." I was surprised again, but said that I needed to bake, and asked him to please let me take an additional doezen. The guy calls his manager, standing near a cashier from the other side of me, and tells him of the problem. The manager yells: "Only One!", and continues to pack someone's bag. I politely tell him that there are 3 of us, and if I could please take an additional pack. And all of a sudden I hear: "Some people have no Dignity". I looked up at him for a moment to find an explanation, but he continued: "Yes, YOU, YOU! YOU have no Dignity!" To say I was shocked, is an understatement. A person, who doesn't know me, who is in a service industry, telling me I have no Dignity in front of my kids because I though I could buy more eggs than they allow? I would rethink, who Trader Joe's hires as Team Managers. read more

I've been to a number of Trader Joe's depending on where I was living at the time but I can tell you that the one in West Hills is the best so far. There's plenty of parking and they're always well stocked! read more

The wide variety of fresh items is so great! You are always greeted with a smile, even by the guys grabbing the cart. This specific Trader Joe's is my favorite because it's clean and it's easy to find the things I want. Don't forget to check the new items on the back wall. read more

Trader Joe's - Grocery Near Me - West Hills, California

Tonight shopping at the West Hills TJ with my husband and son, made me wish that I had a TJ when I was my son's age. Everyone seemed to be extra nice to us but especially to our son. He had such a great time! He was treated to an apple - his favorite fruit - by Luis! Thanks Luis!!! Then by another friendly associate, I think a manager, gave Jake a ton of stickers and a couple lollipops! Our son was over the moon! I love places that are family friendly and go above and beyond to make it a positive experience. Thanks West Hills TJ team!! read more

Trader Joe's - Stickers! - Grocery Near Me - West Hills, California

I love coming to Trader Joe's to buy certain unique and rare food items that are not available elsewhere. Always fully stocked up with organic, fresh fruits & vegetables, frozen food, snacks, speciality wines, juices, tea, coffees, baked goods, flower bouquets, vegan cheese, variety tofu, Ice-creams. Customer service is good with super friendly and helpful staff. Clean and well maintained store. Definitely a must visit store if you are looking for healthy food options for you & your family. read more

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A store that is well stocked with a large variety of food items. The store is organized and clean. Staff here are so personable. One popular staff member is Andrew who has a great personality with such enthusiasm to serve customers read more

The Customer Service kind smile and never made you feel rushed while she was helping you for all simply and happily five star excellent with a cashier named Candy, this young ladies Customer Service was so excellent Trader Joe's Corporate Office needs to give her a kind gift of a $500 gift card to Ruth's Chris steakhouse Because that is how amazingly excellent cashier named Candy is!! read more

It's that time of the climate changing, getting a little bit cooler. I went in to go purchase the Cinnamon Brooms, which are amazing. As I was there, they were providing cinnamon bread samples. So this got me into the store even more, that in the end, I ended up finding Trader Joe's Chicken Masala (the container package is bigger than the package of Chicken Masala that Smart N Final sell). read more

Provender: this is a great TJ's in the West Hills/far valley area. They serve a wide selection of produce, meat, and other goodies to make your tummy go yummy. I especially enjoy their inexpensive pasta and sauces. They offer lots of alternatives to name brand items. (See their potato chip section.) Prices: very reasonable compared to other markets. Parking: plenty of parking. It's in a major shopping area, surrounded by restaurants and other retail stores. People: fun for all; parents, couples, singles, cookie monsters. Perks: this particular location has a decent booze section: wine, liquor, beer, and mixed drinks. Staff are mostly friendly and helpful. Since there are other retail stores and restaurants you can eat/shop and get some groceries after, which makes things convenient. read more

Honestly this location is way better than the woodland hills one.. sweet staff friendly faces just needs a bit more stick of the hand washes:) read more

I had the best shopping experience today at Trader Joes Fallbrook Center. The vibe in this store was fantastic and staff were all wonderful and very helpful :) One staff member who I would like to shout out to was Dorothy who was incredibly kind and friendly to me which I really appreciated. (She really brightened my day after having a "challenging" shopping experience at Costco ) She even came over to help collect my shopping trolly after I had packed my groceries away in the car and wished me a nice day. The customer service has always been lovely in this store, but I was extremely impressed with it today so I wanted to leave a nice review. read more

Left this location a bit ago, mixed emotions right now, but more anger than anything. I live in Woodland Hills, this location is about 5min from me, and I come here often. Today as I proceeded to check out the cashier asked me if I was using EBT, I said "what?", he said EBT. I was confused, not once has a cashier asked me this question before, my reply - debit. But, now I'm irritated...I said, "really dude?". Yes, I said dude. He then explained he was only asking because EBT was not working...I got annoyed, picked up my food and went to another cashier. I had to calm down...because the more I thought about his question, I question, did he ask me because I'm Latina? Would he have asked all the WHITE people in the store the same question??? That's a HELL NO, and don't tell me otherwise because it's BS. Complaining to a manager is a waste of time, I know this because they aren't as friendly as the workers. Trader Joe's as a company, do better....that racist BS is very clear. read more

Quick stop for our favorite ice creams! Cookie sandwiches and small cones. In and out. Great service. Great finds! Cute spooky stickers and a sucker for my kiddo was given. read more

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I have loved shopping at Trader Joes since I was a child. Now that I am an adult, I have chosen it as my primary grocer. This is my nearest location, and I could not be more pleased. I have been coming here for years and the staff is always so friendly and helpful. Shout out to Mark! The food is bomb, and the store is kept in good shape overall. read more

If you're looking for a wide variety of fresh organic items that are somewhat health conscious this is your spot. Customer service is always on point and lines are never too bad. I try to make a visit monthly to switch up the pantry selection. read more

Trader Joe's - Blood Mary Salsa - Solid - Grocery Near Me - West Hills, California

I really like the customer service at this location. The workers are friendly and helpful when you need it. Sometimes they can get low on stock in the evening I suggest coming in the morning to get all the good stuff. read more

I really enjoy shopping at this Trader Joe's location. The staff here are always friendly and helpful, shelves are always stocked, it's easy to navigate, well-lit, and the aisles are wide enough for 2-way traffic. I always enjoy the variety of foods sold here... and the cheese selection is great. read more

High quality of food. Reasonably priced. Unique selection. The level of service rivals gelsons. The staff is fantastic. Employees are wonderful and patient Two favorites are double chocolate I cream and Belgian chocolate. A winner. read more

There's a manager named Mayy She's so rude and disrespectful to me and my family I have been coming here for years .... And for whatever reason every time she sees me, she gives me this this cold evil look. Even if she is smiling and laughing and chatting with some other people the moment she looks at me, she gets very quiet, looks at me in a very bad way and walks away. I'm not sure why she's like this because I've seen her be cheerful and kind to other customers read more

My husband went there for produce and came back with mostly dead food. The food, particularly the produce, is one step above pig food. Produce is old, brown, etc. read more

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Always a great grocery run when I go to TJ. The staff is always helpful and friendly. Shopping healthy/ clean is so easy to do here. Love the yummy coffee I can enjoy while taking my time checking out new items. Keep up the great work! read more

Trader Joe's is simply the best place to buy your groceries. PERIOD. Lol. I mean, what's not to like about the store and their products (food, household, beauty, wine, alcohol, frozen meals, desserts, and more!) What makes shopping at Trader Joe's an exciting adventure is that there's always something new to try. Above all else, the employees are what makes Trader Joe's special. They are pleasant, conversational, super helpful, funny, and are always in good spirits, even when the pandemic struck. Since the very beginning of the pandemic, Trader Joe's has implemented an organized and safe system for shopping. This was particularly important when people were panic shopping. They had limits on items, and they only allowed so many customers in the store. As a result, I felt like I could shop safely and keep my sanity. I even love the sense of humor displayed on the chalkboards outside of the store. Thank you Trader Joe's for a fun and unique shopping experience. Your brand is too notch and unmatched. read more

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Thank you so much for my tote. I finally got one. Great TJs all around. My family & I are never disappointed when we visit. We enjoy buying our favorite products. We like trying out new items. TJs make it easy to return items. Thank you for great customer service for every person who works there. The store is always clean & organized. read more