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    Ralphs

    2.8 (152 reviews)
    ModerateGrocery
    Open 6:00 am - 1:00 AM (Next day)

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    Ane V.

    I have time to spare before my shifts start at 7pm, so I stopped by. It was kind of busy. I went straight to the dairy department to pick up creamer. They were on sale. Cool. I looked around before going to the register and I find the store to be clean, fully stocked, organized and no clutter. Self check out was closed - probably they do that at night. But there were plenty of registers open. I was helped in no time. There is a Red Box outside on the left entrance. Plenty of parking.

    Bad meat... cut wrong and smells bad.

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    2 months ago

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    7 months ago

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    9 months ago

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    7 months ago

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    9 months ago

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    3 years ago

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    8 months ago

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    8 months ago

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    4 years ago

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    1 year ago

    Everyone is always nice and there is good service. Everything is fresh from veggies, to meat. They are always fast with scanning your items.

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    7 years ago

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    2 years ago

    Keep discontinuing my diabetic food and pharmacy is rude. Good only for quick pick up

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    2 years ago

    Service Deli is horrible. I waited and then asked for sliced turkey and the told me to get it myself

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    4 years ago

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    6 years ago

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    2 years ago

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    3 years ago

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    4 years ago

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    4 years ago

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    2 years ago

    My go to store generally. Good options for food. A little busy up front but friendly staff.

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    7 years ago

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    2 years ago

    Love the customer service from the Deli Department thank you Monica for the excellent customer service!

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    5 years ago

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    4 years ago

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    3 years ago

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    6 years ago

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    Page 1 of 4

    Ask the Community - Ralphs

    Review Highlights - Ralphs

    Im only rating because Martha the lady from bakery was amazing !!!!!

    Mentioned in 2 reviews

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    Pavilions - Gelato

    Pavilions

    2.9(144 reviews)
    1.8 miWest Hills
    $$

    Went to this store for the first time and was very pleasantly surprised with the polite and…read morefriendly customer service by Monica and Martha. Both of them were helpful I appreciate their professionalism

    I had a very frustrating experience at the deli/hot food area today around 5:30 PM…read more When I arrived, an older employee was helping another customer, and there was someone else waiting in the hot food section. I stood in the sandwich/deli area for several minutes with no acknowledgment. Since no one came over, I walked to the hot food side where the employee was already assisting others. After finishing with those customers, the employee looked directly at me and then walked away to do other tasks without saying a word. No greeting, no "I'll be right with you," nothing. A second, younger employee came over and also failed to acknowledge me, even though I was clearly standing there waiting. Shortly after, another customer approached. I saw her arrive after I had already been waiting, yet she was helped before me without any explanation. I continued to stand there, still unacknowledged, until I finally had to speak up and say, "I've been standing here." At that point, I was told the other customer had been there before me, which was not accurate based on what I observed. The entire situation felt disorganized, dismissive, and honestly very rude--especially since I was standing there with my daughter the entire time. This could have easily been avoided with basic communication. A simple acknowledgment or a clear system for helping customers (like a number system) would go a long way. Instead, it felt like customers could be ignored and skipped with no accountability. Very disappointing experience.

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    Pavilions
    Pavilions
    Pavilions - Hello kitty birthday cake.

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    Hello kitty birthday cake.

    Vallarta Supermarkets - Coffee Flavored Horchata

    Vallarta Supermarkets

    3.3(148 reviews)
    1.2 miCanoga Park

    Decided to stop by to grab some limes for cocktails and remembered one of our friends (hi Daniel)…read morerecommended Vallarta limes. Parking is pretty awful, looks big but really isn't. The lanes are not one way and it's super squishy since people just drive down the middle and the lot is always full. Otherwise this market is fantastic! The amount of limes they had in stock and the size of them was like a dream lol. We usually go to Ralph's and sometimes we barely even get by with a few because they either have zero stock or they're not worth getting. We were also happy to see their Ube desserts!! Tried the cheesecake swirly one and it was very yummy, not super sweet, the cream cheese frosting really paired well with it and I would definitely get it again! IG: @ammysalamii

    This has to be the most un-authentic Vallarta I've ever been to, nothing about it is what I recall…read moreof Vallarta from when I was little. The quality of foods at this Vallarta is very poor. Especially when it comes to their ceviche as well as to their hot bar today I purchased a grilled chicken with a side of canned refried beans the beans taste like canned beans something that's been premade and prepackaged. The rice is dry. The chicken is dry. There's even hair on the skin of the chicken. This is just very disappointing. Not just that to top it all off you can tell that at this Vallarta the main motive is money because everything is overpriced and the quality it's not worth of the price. That work environment also seems hostile I witnessed when is the manager of the store or the kitchen walk-in and not acknowledge the workers walked straight up walked in like he was king out of the hill. Up on receiving my food- the ladie serving my food, asked if I wanted a bag I said yes, and then she proceeded to ask me to go pay for the back of a cashier. I explained to her that I was never offer a bag when I purchased my combo so I found it a little bit, annoying that she was asking me to go bag to register and pay for a $.25 bag. The lady proceeded to honor me a free bag, even though her coworker was telling her how she was going to get in trouble by the supervisor or the manager for giving me a free bag which just correlates with my analogy of this place being in a hostile work environment place where superiority is completely approved by higher management. The fact that your own employees feel threatened to provide a customer with a small item that cost is zero to nothing speaks a lot about the way that management handles their employees and customer needs. Anyhow, this has been my local Vallarta for a long time, but there's a lot to desire from this location as I used to go to the location in Canoga Park on Sherman Way and their hot bar was completely better more fresh in the service and working environment seem a little bit more friendly. I suggest management revisit their management team and provides a little bit more collaborative, friendly and progressive work environment.

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    Vallarta Supermarkets - Inside

    Inside

    Vallarta Supermarkets - Carnitas!

    Carnitas!

    Vallarta Supermarkets - Inside

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    Inside

    Trader Joe's

    Trader Joe's

    4.3(247 reviews)
    1.0 miWest Hills
    $$

    On Friday, April 3 at around 3pm my dad and I went into the store and saw that they had their…read moreLavender tote bags displayed. We were excited to finally see them because every time we would go in, they would always be sold out. When we approached the cart where the totes were displayed, the supervisors in Hawaiian shirts (one bald man and a tan man with a mustache) aggressively told my dad that he already got bags. Because of this accusation, my dad and I left because we felt discriminated against based on the color of our skin since they didn't seem to bat an eye for everyone else getting the Lavender tote bags. As a regular at this particular store it is very disappointing to see this kind of treatment especially from their management and I no longer feel comfortable shopping here.

    Trader Joe's - West Hills is all about the frills…read more From their spacious layout, helpful crew and selections to the confections of wine, savory or sweet things, this TJ's know what it brings! Here for the parking at the massive Fallbrook Center neighbor to several business including the AMC Fallbrook 7, Target, Walmart, Sprouts and several others, but Trader Joe's reigns highest for me. Often find myself grabbing snacks and quick meals when in the area including their Veggie Wrap with Hummus, former Rainbow Wrap, Mango Jicama Slaw and others. Their Soft-Baked Snickerdoodle Cookies are always 10/10. For some reason I find more here than other locations. They're vegan and gluten-free which makes them a hit for just about anybody. The Vegan Enchilada Casserole is just as good as my homemade version and great for splitting into personal meals #MealPrep or sharing with others. It can be pretty busy here on weekends like most grocery stores, but they do their absolute best to keep things smooth and flowing. I definitely see more people physically on the floor engaging, stocking and troubleshooting than any other locations I frequent, especially newer locations. Good deals, great meals and the best feels every time, rain or shine from 8am to 9pm daily, until 5pm on Christmas Eve and closed on most major holidays like Christmas and New Year's Day. They value their employees as well as their customers.

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    Trader Joe's
    Trader Joe's
    Trader Joe's

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    Bristol Farms

    Bristol Farms

    3.9(446 reviews)
    3.2 miWoodland Hills
    $$$
    Grab-and-go
    Catering service

    The food is always wonderful & the people are always nice & helpful…read more I would like to single out Eddie in the prepared food section particularly for his outstanding service, cordial manner & knowledge. On 1 particular occasion, a few weeks back, I was looking for a product & he looked in back & said he didn't have any. As I continued to shop at the store, Eddie comes running down the aisle I was in to tell me he found the item I was looking for in a different location. He handed me the item. You don't see customer service like that very often these days! I was really impressed with his professionalism & diligence in helping me get the product I wanted. Terrific employee who should be commended for his outstanding service!

    I'm a local resident and a regular customer of the Bristol Farms Woodland Hills location, and I've…read morealways enjoyed shopping here--until this experience. During a recent visit, I picked up a bag I intended to purchase and briefly used my phone to take a photo. A manager approached me and asked, "Are you buying that bag?" in a tone that felt unnecessarily confrontational. What escalated the situation further was that after I requested corporate contact information from another associate, the same manager approached me again and continued the interaction in front of other customers, without attempting to de-escalate. Since then, I have made multiple efforts to address this matter directly. I contacted corporate, left a message, and was provided an email address which I confirmed multiple times--however, the email was incorrect and my message was not delivered. To date, I have not received any follow-up. I understand store policies, but professionalism and respectful communication--especially at the management level--are equally important. I hope this matter is taken seriously and addressed appropriately.

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    Bristol Farms
    Bristol Farms
    Bristol Farms

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    Ralphs - grocery - Updated May 2026

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