First time, wrong counter to start Chee burgers no bun…read more Fries were terrific, lived up to its diveness , I'll go back!

Burgers are always great, but but a fan I Of a dog being in…read moreor near the prep area, even though it may be a service dog.

Waited in the drive through line for 45 mins.... this isn't a joke…read more Got our food home only to find out the order was wrong. This is the second time this has happened. Called to speak to the manager and we were told the kitchen was closed and to stop by tomorrow. Katie then hung up when we were mid sentence. We will never be back.

I was in the Auburn area. Mu sister and I decided to order from this establishment because we…read morewanted chicken tenders. I got the chicken tender snack box. It came out to be $9. We placed the order over the phone and waited for about 15-20 minutes before heading to get the order. When I got there, the order wasn't ready. They haven't even started cooking the food, which was confusing. I stayed patient, but also asked if they cooked to order? They responded by saying, NO. There were only three guests inside eating, so I dont know why I waited an additional 15 mins for the food. One of the ladies stated that she put an extra tender in the boxes. As small as they were, we should have gotten more than one extra lol. Also asked for the special sauce, and when I got back to my sister, there was only one in the box.

The customer service great as usual but this time the food was not all what usually be. My order…read morewas ready within 15 minutes which was not bad. The chicken on top of the salad was cooked too hard. I had to take majority of the chicken off. Also, they gave me the bare minimum of dressing for such a big salad. Overall I don't think I would order another salad from here. The wings were good as usual.

I really didn't expect much. I thought it was just another wing/burger place. I have learned when…read morethe menu is wings and burgers they probably do it right. They did a good job on the food. The inside was definitely bigger than it looks from the outside as well. When I find another location I will check it out.

Been here a couple of times over the past year or so. Good selection of burgers. Have been…read moresatisfied each time. I like the way they cook their fries. Nice and crisp without being over fried.

I was fully prepared to let this go--truly, I was…read more Then I saw a cross-post on Facebook enthusiastically declaring the restaurant's love for students while politely reserving the summer months for the "townies." Nothing makes the locals feel appreciated quite like being marketed as seasonal seat-fillers. I'm a burger 'n a beer guy, and I had been meaning to try this place for a while--even though I suspected I might not fit the target demographic (people who know what Wagyu beef is and believe that it is for burgers- that's not me). Still, I did my part. I chose a quiet summer Sunday evening and took my wife. The place wasn't crowded, and we were seated quickly. So far, so good. The townies were in play! I asked for a draft beer list. I didn't feel it in the moment but that is where the train jumped off of the track! Instead, I received a QR code. Fine. I've played this game before and it worked great, taking me directly to the current beer list. Except this QR code didn't lead to a beer list. It led to an app. Apparently; beverages had been placed behind a technological security checkpoint. I'm not in the habit of collecting unnecessary restaurant apps like souvenir cups, but I tried to be a good sport and downloaded it. The app then requested my personal information so I could create an account--because, evidently, viewing a draft beer list now requires the same level of commitment as applying for a mortgage. That was where I drew the line. I closed the app, deleted it, and decided I would just drink water. Then I remembered why I had come: a burger and a beer. A burger and water felt less like dinner and more like disciplinary action. So, I told my wife we needed a new plan, because we weren't eating there. We regrouped at The Irish Bred Pub in Opelika and had a great meal. No app. No account. No data harvesting. No identity verification. I didn't even need to provide the name of my first pet. Better yet, there was no need to consult a beer list--they always have Guinness on tap. I won't be back to Jack Brown's Beer & Burger Joint. Will my absence affect their's bottom line? Of course not. I'm one townie with unreasonable expectations--like being allowed to see what beer is available without entering into a formal digital relationship. But from this townie's perspective, the customer-engagement experience was a complete miss. The food may be outstanding. It may also be a spectacularly good value. I'll never know because I couldn't make it past the beer-menu background check. Potenial customers keep doing what you're doing. Just understand that anyone who wants to see the draft beer list will apparently need to surrender an email address first. Oh--and for the record, I never even clicked the QR code for the food menu. By then, I had already exceeded my administrative limit for dinner.

Good atmosphere, great service and delicious food!! We were celebrating a birthday and they went…read moreabove and beyond making it a great time for our girl!! Highly recommended!!!

Me and wife came here for lunch since we were in the mood for a sandwich. The place is located in…read moredowntown and plenty of parking in back by the park. I got the chicken sandwich with the fried chicken. It's three fried chicken fingers and the wife got the club. Both came with a side of fries. My sandwich was fantastic. The chicken was really good. I must say one of the better chicken sandwiches I've had. And even though crinkle cut fries aren't my favorite these were really good and they give you a good portion. The wife really liked her club sandwich as well. I had to try it for myself since I almost got that also. Hard to say which sandwich I liked more. The club is great. They use boars head meats and you can tell it's not cheap ham or turkey. Good quality. All ingredients were fresh. Can't recommend enough will definitely be back.

Simply amazing- the hamburger and toppings were delicious. Sweet potato fries are addicting. The…read moreespresso martini is a must order, so wish they were closer to my home as would visit again and again.

Great food, quick hospitable service, locally owned. Highly recommended. Restaurant for great…read moresandwiches and salads.

The sandwiches have to be one of the best I have had lately…read more The staff was friendly and our order came out hot and fresh. Next time I'm in town I will stop by and sample more things on the menu. Thanks for the great service.

I was pretty disappointed in my nachos. I love nachos but these had nothing on them. They use…read moreDoritos as the chips and then pepper jack cheese which I thought would be fun, but no other standard nacho toppings. (I got without jalapeño). I will say service was great, the cashier was super nice and friendly. Overall their menu was very limited. They did make basic grilled cheese for my toddler, so I did really appreciate that. Environment was fun old school feel, and nice outdoor seating area.

Unfortunately I will not being going back to Proud Willie's. The size of the wings was quite…read moreunfortunate, they must have been the smallest wing I've ever eaten. The teriyaki flavor was solid but the buffalo was barely seasoned. Fries were solid. Service was daily fast and the wings were hot to be fair.

The service was fast and the chicken is alright. The size of the chicken however is so ridiculously…read moresmall. I'm a petite girl and it's as big as my pinky finger is. The size is very underwhelming, but the flavor is even more underwhelming. I got buffalo chicken and it's just oily chicken with no flavor. I don't think I'll be coming here again and I definitely won't recommend it to anyone else. Ordered takeout.