We had a very bad experience with this company when we honestly didn't think we would have to compared to our other vendors.
I had hired them a year in advance to do our ceremony beach coordination. Everything had gone smooth up until 2 days before the wedding. I had gotten an email from the coordinator stating she had run into a scheduling conflict with another wedding and would be running late to the rehearsal but would meet up later. She told me that 2 other women would be there to help until she came. She said that they had great experience and that we had nothing to worry about it.
The two women she had as her replacement, had no idea what they were doing. The way they worked seemed as though they had never done a beach wedding or a wedding in general. They had no idea the actual order of the bridal party and they didn't listen to anything that I had said. They also seemed surprised and unhappy about setting up our ceremony décor and having the chairs setup a certain way(which was part of the contract). When the original coordinator finally showed up, things went much smoother because she actually knew what to do.
On the day of the wedding, the actual coordinator I hired was not there(which she did not indicate in the email), but the 2 women were instead. That morning, it was raining and one of the women kept pushing me to move our wedding to the plan B location. I told her(as I had told all of my vendors) that we would make our final decision at 2:30pm(which was in all in the paperwork). She seemed very unhappy by this. "Because of the rain", her and the other woman did not setup any of the ceremony décor and did not place the chairs the way we wanted them. Instead, our family ended up setting up the entire décor and they had to adjust the chairs because they were placed incorrectly. Not only this, but they were extremely rude to families. By the time the wedding ended, they both had taken off and I didn't have a chance to say a thing to them. With the only help of our families, we ended up having an absolutely beautiful wedding with the sun shining and all. Though, needless to say, myself, my husband and our families were quite upset by their service.
I would strongly recommend not going with this company for your ceremony coordination. read more