The good was the floors were beautiful the bad was I ordered at $25 sash ribbon for my Godmother's…read morefuneral and the delivered the flowers to the funeral with no Godmother ribbon that was the whole point of the arrangement! So sad and disappointing

Only ordered from here once I was out of town for our 41st wedding anniversary and wanted to send…read moreflowers to my wife. The arrangement they sent was beautiful and lasted almost two weeks. I was very pleased and would recommend and use again in the future

Super kind and helpful over the phone! Going with the florist's choice was perfect we're over the…read moremoon!

I ordered flowers for a friend from CITY FLOWER SHOP Grand Rapids MI last week. I chose and paid…read morefor them 3 days in advance to ensure timely arrival and they were never sent. I complained, called and questioned and today received an email saying "they ran out of stock on Saturday because of a high number of orders". Seriously? The will refund me ( they had better!) But my important gift never arrived and the opportunity has passed. Learn from my mistake.

ordered flowers for a memorial service. beautiful arrangment. Felt proud they came from me.read more

I want to thank Yellow Rose Florist for their exceptional service. Flowers were delivered to my…read morehome on my birthday. Unfortunately, I was gone all day and into the evening and it rained the entire day. When I called to let them know the flowers had been damaged, they immediately offered to replace them and did. Both arrangements were just lovely.

I brought in a picture off Pinterest and worked with Jessica to design my bridal bouquet and…read morecenterpieces. She did an amazing job!!!!!! Everything was delivered on time and they were spectacular.

BAIT AND SWITCH!!! Do not use this business if you are in the St. Joe/Benton Harbor area!!!…read moreHorrible customer service!!! I chose to order over the phone to ensure I was getting what I wanted to be ordered from what was available on their website. What i ordered (deluxe version of below picture) and what was delivered was NOT comparable at all. I called H&J to try to find a way for them to make this right and was told they did not have the flowers in the purchased arrangement so they changed them (without letting me know). Told me they stood by their delivery and that I got my monies worth. I asked them multiple times to deliver what I paid for and I was told they would be happy to go and pick up the order from where it was delivered and refund if I wasn't satisfied with the arrangement. Never offered to actually deliver what they sold or to make it right. So disappointed. Never again.

The planter I ordered for a friend's funeral was gorgeous. I ordered the Florists Choice and it…read morearrived on time. Several commented on how lovely it was. Thank you for your lovely work Pam.

Very accommodating of my last-minute Valentine's Day order. Beautiful arrangement that caused…read moretears .. ok, maybe the tears were because it was the first time in years I remembered to do this, but still. They helped me determine what flowers to get, made a beautiful arrangement out of it all, and made pick-up at the store a breeze. Thanks so much!

Really a nice store, the staff is very helpful and know what there doing. They are well versed in…read morefloresal arranging and Care.they are open @9 am every day but Sunday

Awesome florist! She also has many different decorations or gifts for any occasion!…read more Becky has the touch for making all of her pieces beautiful, no matter the occasion or price range. Yankee candles are plentiful. Willow figurines.

My actual rating would be 4.5…read more I have a girlfriend who lives in South Bend (I live in Washington State). She has always loved Wygant Floral, so I have utilized their services for special occasions since the late 90s. Admittedly, I have not order from them in several years. I needed a funeral spray for my girlfriend's mother. I checked Wygant's on-line reviews before ordering and found some disappointing reviews on Yelp (less so on Google). The common theme for those expressing dissatisfaction was that the end-product was not as full as the image on the website and some of the images posted looked quite sparse. I noticed that these reviews were from earlier in the pandemic and wondered if supply chain issues had impaired Wygant's ability to deliver to expectation. I will say that Wygant's strong suit has always been (and still is) is excellent customer service. I called and spoke with Therese (I hope I am recalling her name correctly). I shared my concern over the reviews I had read. She said the company was well established and had been providing services in South Bend for decades. She also noted that they "were open" during the pandemic and she couldn't understand where the negative reviews were coming from. I was wise enough to ASK if the flowers were available to make the 3 sprays under consideration. They did not have lavender flowers, so that spray was eliminated. The attached image shows the spray I selected as it appears on Wygant's website. I was advised that the gladiolas were not in season, but they would substitute other white flowers and preserve the contemporary look, with the flowers sweeping at a diagonal. I was also advised that the broad green leaves were not available. I asked that they not substitute the spiky palm leaves, as those have a more traditional appearance. She assured me that the spray would look "full and beautiful" and they would preserve the contemporary feel. The day before the funeral, I requested and received via email an image of the spray they created. It seems they found a few broad, green leaves, which was a nice surprise. The spray did not replicate the fullness of the image on the website. In particular, my eye was drawn to the 'empty' areas in the middle of the spray (blue circles). I realize that exact reproductions are not possible (and I did not expect this), but my spray appeared sparser than I anticipated based on the internet image. I called and shared my disappointment/concern with Adrienne, who was very polite. I asked if she could insert 2 more white flowers of her choice in the 'empty' areas marked with the blue circles and she agreed to do so. She said that the sprays are "filled to value". I offered to compensate Wygant for the 2 additional flowers and she said this would not be necessary. She sent me an image of the final spray and I was quite pleased with the end result, as was my girlfriend. Adrienne had placed a small cluster of small white flowers in each area. (I apologize to those more knowledgeable than I . . . I have no idea what type of flowers she used.) Adrienne had even inserted a third cluster of small white flowers toward the outer border of the spray (white circle), which was above and beyond what we had agreed to. Since the flower arrangements are "filled to value", I wonder if the images depicted on their website set unrealistic expectations. Perhaps Wygant should post images of the sprays and the bouquets that they have recently created (and the price). If you are a persnickety perfectionist like I am . . . ask the florist at any shop if they have the flowers they need to make the bouquet you are considering, the substitutions they propose, and if the images on the website provide an accurate depiction of the end product in terms of size and fullness.

They say a picture is worth a thousand words. Here are two pictures to show what I ordered and what…read morewas received. Two stars is probably too generous

I got the most beautiful flowers the first time ordering here. Definitely recommend. I called and…read moreplaced the order and it was ready 30 minutes after. It honestly wasn't expensive either.