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    Small Jessica MD

    4.5 (2 reviews)

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    15 years ago

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    Winchester Primary Care Associates

    Winchester Primary Care Associates

    (2 reviews)

    One of the most frustrating professions I have ever dealt with. They are terrible at communication…read moreor having any sense of urgency. I needed a letter to travel internationally at the height of COVID and it took me more than six attempts to secure the correct paperwork after sending explicit instructions several times over the Lahey portal and over the phone. They waited until the absolute last minute to complete this request despite my putting it in ahead of time to ensure enough time to be ready to leave the country. Additionally, they do not follow through with prescription or referral requests. I requested an extremely important rX and CVS returned it to them as my insurance didn't cover it. It took them over a week to respond and after seven phone calls to the practice and CVS, I still do not have this prescription. My PCP is also away for the long weekend, so it will likely be another week before I can have it filled. I HIGHLY do not recommend using this practice.

    If I could give half a star I would. I have been with the practice for a number of years and have…read morewatched it's downhill slide. It was once a great office with caring staff and doctors. Now it's staffed with rude, unprofessional, incompetent people. From the front office that double book patients, make clerical errors, over charge, fail to make up dates to patient information, to the associates that are curt, argumentative and disrespectful, they don t schedule exams, return calls, fill prescriptions in a timely manner or contact after you leave messages for urgent reasons. To the doctor that spend less then 5 minutes with patients but want you back so many times without a medical reason. This saddens me that people are dollar signs and nothing more.

    Small Jessica MD - familydr - Updated May 2026

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