Dr. Fang is superb. He listens, he is thorough and, if you have an emergency, he sees you…read moreimmediately. Recently I had a concussion with headaches and some amnesia after a bad fall, and I called the office. They said to come over immediately and he would fit me in. He saw me immediately and when I thanked him for squeezing me in he said " Of course. I would always see an emergency." He then said "I always think it is so strange when some doctors don't have time to see patients who really need them" He has been my doctor for at least 15 years. He is incredibly bright, impecably trained, personable, and he has my highest recommendation.

Avoid at all costs!…read more 1. It takes forever to actually get a simple appointment. 2. Extremely cursory checkup exams. 3. Will run expensive tests in regular checkups that your insurance won't cover!

Refused care to a cancer patient in need of a referral. Receptionist said it's standard practice…read moreto deny new medicaid patients, even though insurance sent me to them in the first place. In desperate need of an oncology appt. She wouldn't even bring the situations attention to the doctor to try to squeeze me in.

A practice with a Doctor who's never available. They need more than one Docto…read more I scheduled an appointment for 3 months away because "that's all that was available" they called 2 weeks be for the appointment and said the Doctor has to cancel, but I can reschedule for another appointment in March which is 3 months away. They sure make sure you pay your bill but are not in a hurry to see you.

I experienced the most rude and disturbing behavior by one of their staff over the telephone that I…read morehave finally decided to find another doctor! It had happened before over the phone that one of the women receptionists spoke rudely and treated me like dirt over the phone. This happened when they were still located at their old address. However what occurred on May 21st was totally outrageous that I don't want to goe back them office after the experience. Here's what happened. Another doctor's office told me that they needed a "referral" from my doctor at Needham Family Practice. So I called them and a woman answered the phone. Maybe because she is basically anonymous she feels that she can verbally abuse callers I don't know, but after I explained what I was told by my other doctor's office staff, the woman abruptly interrupted and said, "First of all, who is this?" After I told her my name and info she stated, "Your last appointment was in July of 2014." As if this was some sort of problem. I had to explain that I had had to delay my followup appointment because of a death in the family. She cut me off again to say a referral wasn't needed. So, I told her how the other doctor's office had just called me and she again very rudely cut me off and ordered me not to yell at her! I was dumbfounded at this bizarre behavior from this receptionist, especially since I hadn't even raised my voice at all. Peeved I stated back to her "Wow, if you think that's yelling you've never heard me yell." She continued talking to me in an extremely rude and combative manner. So I just hung up, otherwise I would have yelled at her. I wrote my doctor Dr. McWha and told him that I didn't "want come back to your office after this experience," and that "I won't feel comfortable having to be confronted by this person in the future." I paid him the kindness of writing a letter explaining why I didn't want to use their services anymore and he just ignored my letter. He once wrote me a letter because I had to change an appointment, but I guess their staff is sacrosanct. In my opinion Dr. McWha wasn't a bad doctor nor Dr.Corcoran, however their preformances as doctors doesn't out weigh the negative treatment of the harridan I encountered. A previous doctor who worked there Dr. Finn, who has moved on, misdiagnosed an infection on my father's legs. He said it was "salt." It wasn't salts building up and oozing out of his legs it was a virulent infection which ended up killing him. So, yeah, there has to be a better place where the staff is nicer and the doctors are better than Needham Family Practice. Since the office moved it is not as close to the main hospital either.

Avoid: doctor cares more for his financial well being than your well being…read more I never thought I'd write a negative review for a doctor. However my wife and I have had a terrible experience with the doctor and their billing practice. The short of it is, the doctor moved locations and because the new location was much less convenient, we canceled our appointment. We spoke to them twice before the date of the appointment, and both times requested to cancel the appointment. Doctor's practice did not cancel the appointment and then charged us a no-show fee. We called to ask them to remove this bill as it was inaccurate. We called multiple times and left messages, but no one returned a call. Finally after our frustration was mounting, the doctor himself called. Instead of listening to us, it was clear from the beginning that the doctor had it in mind to "tell us off." The call was a formality merely. He asked if the call was being recorded, and when I told him no - he proceeded to tell us how his staff is never wrong and that it's our problem. He was curt and condescending in his tone - and he clearly did not really care. When I mentioned that we canceled because their practice had moved locations, he did not seem to care. As long as he got his money, even for billing us wrongly, it did not matter to him. He proceeded to hang up on me as well. He said his piece, he told me off, and he had no further need of wasting his precious billable time on me anymore. I would like to call out the front desk staff is very kind and patient. Excellent bedside manners, so to speak. However the doctor does not embody these traits as well as his staff. He could learn from his staff. It's unfortunate that our medical system places the doctor's financial growth at the opposite end of patient well being. If you want a doctor that cares for you and bills you for services actually rendered, this is not your doctor. There are many more in and around Needham and Wellesley that I can recommend.

I have been a patient at FPG-Arlington for decades and I can't praise them highly enough. The key…read morepoint is that the doctors spend time to get to know you and your health issues -- I never feel rushed or ignored. The staff is attentive, professional and responsive. It's a great practice! I changed my insurance just so I could keep being seen here.

We've been going here as a family for 41 years and we've never been disappointed. When Dr. Sagov…read moreretired, I was assigned to Dr. Chandler. He has been professional, attentive, and knowledgeable. Thank you for wonderful care!

Rude desk clerk requiring signature but refusing to show patient the document she is being asked to…read moresign. Says she does not have it. Big big HIPPA violation. Then clerk next to her tries to hand over laminated document to patient to read but first clerk prevents her. Beyond rude and an unacceptable violation of patient rights. Do not trust this practice.

This practice accepts Commonwealth Care. I was shocked when I arrived and was treated so well,…read moreafter years of having to get birth control from free clinic style medical offices. I arrived, was checked in, and did not have to wait two hours just to be seen! I felt like a child who had good health insurance again....anyway. The NP I saw was everything you would hope for in a clinician - gentle, efficient, competent, friendly, and easy to talk to. They filled my prescription right away, sent my test results quickly, and I'm waiting to see if they call back promptly. Will edit if not.

One visit, so far, and I was most comfortable and pleased with the knowledge, kindness, and…read moreexpertise I experienced!

He should not be in practice. He gave me three (3) Vivitrol injections during ONE office visit, and…read moreended up paralyzing me due to spinal cord injury. CAN BARELY DRIVE SOME DAYS. The shots should be given a month apart, NOT DURING ONE OFFICE VISIT, and his "assistant" injected me directly below the bottom of my spinal cord. 3x, yes three times. Was injected not only three times but also directly at the base of my SPINAL CORD. CAUSED ME PERMANENT SPINAL CORD INJURY. THEN THEY LIED ABOUT THE DATES WHEN I REQUESTED MY MEDICAL RECORDS. AVOID AT ALL COSTS.

This is the first time in my life (at 32) that I've had a PCP that I genuinely could have given 5…read morestars. I'm a fat, queer woman, and I was very nervous about finding a new doctor when I had to for insurance. I found Dr. Haft on a list of LGBT positive providers, and she has been my doctor now for a little over 2 years. Every experience with her and her office has been very good. The office gets back to me quickly when I need to schedule an appointment, the staff is all friendly and professional, general good vibes. A few specific call-outs for others considering the office: - As I mentioned, I am fat. This does not prevent me from getting good care here, and it honestly has at other practices in the past. My weight is clinically discussed when relevant, but I always feel like I'm being viewed as a whole person with many health attributes including my weight. - Preferred names and pronouns were discussed and are confirmed each visit. Language around personal relationships is also neutral and includes various relationship style options and pronouns. This is great. - I've typically had bad experiences with getting blood taken, and have pretty deep veins on my arms. They have been successful here every time, which is unusual for me. - Sometimes the schedule is running behind, but I genuinely don't care. I alot a little extra time for my appointment on my calendar, but what I appreciate is that even if the schedule is running behind, you get full attention and time when you are being seen.

This practice is the best. Rachel Haft has gotten me through numerous difficult times. She is…read morepatient, listens well, and I never feel rushed. The practice is just the right size-- big enough to have good coverage but small enough to feel like you know the staff and you're not on a conveyor belt.

Been coming here since High School.. Just the best Dr's and staff…read more Dr. Moyer and Kate are the best, so caring and easy to talk to. I still go back here even though I no longer live in Belmont. That good.

Doctors are good to excellent, but front desk experience pretty inconsistent. Bernadette…read moreespecially seems unwilling to help patients find solutions to their problems, adding to the stress of seeking medical help or referrals by being curt and short without offering support or additional information that may be helpful. Coming from East Boston Neighborhood Health Center, I am convinced that the quality of care is better in centers where it is not only the doctors caring for the patients, but every single person you encounter in the clinic. Time and again, I have had positive experiences there, getting courteous and efficient help for my needs, but at this local family practice in the rich town of Belmont, shockingly low level of care from the front staff. Doctors- help your staff understand that they are the FIRST interface with the public, and being kind actually counts for a lot.