This review is for cleaning out our dryer vents, which we soon learned has probably never been…read morecleaned out prior to us purchasing our home. Thomas was professional, knowledgeable and very kind. They did an amazing job cleaning out the vents. They also found a dead mouse in there?! Pricing was reasonable and in line with other companies. I'd highly recommend them.

You should hire this company to clean your dryer duct! I got instant response for a quote, they…read moreshowed up on time, were friendly, did a great job, and the price was great. I'll be using them on the future!

Mario was the best. This was our first experience with Mr. Duct and we were absolutely impressed…read morewith Mario's care, diligence and work ethic, as well as the price point for the service. Mr. Duct also follows up on the work to see how it went and how they can improve. Just top notch all around.

We have now used Mr. Duct twice for air duct cleaning and both experiences have been wonderful…read more First and foremost, the main office is very communicative and helpful, ensuring you have all the information you need before, day-of, and post cleaning. I greatly appreciated this communication and that I always felt in the loop! I especially appreciated getting an alert a half hour before the cleaners arrived so that I was ready. From the moment the cleaners arrived, they were kind, professional, and efficient. They helped me get everything ready for the cleaning, get the cats put in a secluded space, and got me setup outside for a work call. They were very respectful and willing to work around my work situation. The requested service of air duct cleaning was completed within a timely manner and very thoroughly. A few hours after the cleaning, I can already tell the difference in the air quality! Wonderful job, Mr. Duct! Best of all, Mr. Duct is very reasonably priced for such high quality service. Truly a great value! After working with Mr. Duct twice over the course of several years, and experiencing high quality service at a great value, Mr. Duct has won our confidence! We will definitely be using them again next time we need air duct cleaning!

Being a home owner, there are many projects that need to be taken care of yet I can't execute them…read morealone on many of them. After a few weeks of cold and snowy days in late January and February, I felt the furnace and the ducts might need a major TLC. I contacted "Chicagoland Air Duct" via Yelp messaging where one can request a quote. Their office responded to me in a fairly timely manner and detailed the pricing and work that will performed. That alone was a determining factor and I decided to do business with them. Other companies either charged a bit high in my opinion or didn't delineate much of anything at all in their communications. Scheduling was easy. I did it all through Yelp messaging. We were able to do in the same day, but I opted for a Sunday service because my partner and I would both be home. E-mail and text confirmations were sent right after booking with an approximate time frame that the technician(s) will arrive. The lead technician for my project was also assigned with their first and last names. Everything appeared to be very legit and professional! Jerry, the lead technician and Anthony, the assistant, arrived in the beginning of the time frame. Jerry called me and announced his estimated time of arrival. I thought it was very nice because both my partner and I were having our morning naps (lol)! The house has two (2) furnaces. However, I just needed the one that serviced basement and first floor to be cleaned for today's purposes. They were efficient and knew exactly what they were doing. Jerry suggested a furnace cleaning upon inspection for an additional charge ($99). I knew our furnace was quite dirty since no major maintenance was done in the past. My partner and I agreed with the add-on and then Jerry went right into work. By the way, they were also good listeners. We have two (2) indoor cats and I had an unpleasant experience with one of them went outside when someone was performing a home improvement project in the past. We spoke to them about the cats being inside one of the rooms that had a vent. They were ok with touching the basement vents after the first floor ones were completed. They accept cash, checks, and debit/credit cards. Jerry also recommended some follow-up maintenance on our furnace. I'm planning on using "Chicagoland Air Duct" again for the top floor vent cleaning and furnace inspection. I had a positive experience with the company. Their prices were fair; workers were professional; communications were prompt and clear.

Further update- we just learned that we have carbon monoxide circulating from our furnace. The…read moretechnician who ran positive tests for carbon monoxide in multiple ducts throughout the house pointed to a faulty heat exchanger and/or poor installation. He noted that the heat exchanger was set to combusting gas. As I wrote in my last updated review, we became aware of issues with the installation last season when I noticed water pooling on top of our furnace. Another HVAC technician diagnosed the pipes venting the furnace were not sealed. This allowed condensation to escape at multiple joints in the pipe that seeped down and pooled on top of the furnace. When the technician removed the front of the furnace, we found a layer of rust and build up on the bottom interior of the furnace. He said that we are lucky that this didn't come in contact with a nearby circuit panel, but that we should take care of it ASAP. Chicagoland Air Duct reiterated that it was outside their warranty, and further added that they no longer do furnace installation. After speaking with a Goodman Rep about a possibly faulty heat exchanger I was told that the part definitely is covered by the warranty, but that the labor is not. Another HVAC company quoted around $2000 for that labor. I am about to contact Chicagoland Air Duct and ask them to please do the right thing and address this problem. Wish me luck.

Miguel and his strong team of one, Grandma, did an amazing job cleaning out my dryer vent…read more When Miguel was cleaning he noticed an issue with my connection and did a great job explaining to me what the issue was and took me to the roof to see for myself. I look forward to having Miguel return to do my air ducts next! 11/10 recommend Air Duct Maintenance Solutions!

Highly recommend Air Duct Maintenance Solutions. We hired them to clean our dryer duct vent which…read morehadn't been cleaned in quite some time. They were very responsive, the cleaning was thorough, and their pricing was competitive. We will be using them again!

We had a horrible experience with your company. Two men came to our home, tried to tell my husband…read morewho was handling the cleaning of our dryer vent only, that they were there to do all the ducts for 200.00. I was quoted 69.00 from Paulette through a text (see below screen shot). They told my husband 80.00, he wrote a check to them for 80.00. My husband had them fill in the payee information which is (see below copy of the check). We were not happy with our experience at all. I put a stop payment on the check, as this seemed like a scam as they didn't do anywhere near a complete job of cleaning only the dryer vent. When I read the reviews and the company profile, I thought it was a great, respectful, mom and pop company that would do a wonderful job and so we gave Duct Masters a try. They did not do as Paulette indicated that they would do, an inspection of the scope of work and then we could decide at no cost if we wanted them to continue to do the work. They were rude, not prepared and did not clean the dryer vent as it should've been done, only about 15% was cleaned. They also did not clean up after themselves before they left.

No time like the present to get those ducts cleaned. And boy were we glad that we called Duct…read moreMaster's. Recommended by a few folks along with the incredible reviews on Yelp, they were our first and only call. I called Duct Masters late in the afternoon on Friday and had the luxury of speaking to the owner, Roger who is an absolute gem. Since moving into a new house and undergoing endless renovations we had to hold off on cleaning the ducts and now that our son is coming any moment now we had to get the ducts cleaned before we can bring him home. I had never called for such a service before, and had no idea what to expect but after calling and hearing about how passionate he was about his business, and how him and his son tackle all their jobs together it's more of an honor for us to hire them. Today we had Jeremiah and Dylan (another father son duo that has been working for Roger & Chad for the past few years). They came in and walked space and got right to work. They were so mindful and clean about everything they did. They tackled each room and were in and out without a trace. We were able to pay with a card at the end, they also accept checks! The price we were quoted was what we were charged and they made the process so seamless. It was great to see our neighbors want to work with them too! Nothing like supporting local family owned businesses and get quality work for the value. A huge shout of to Roger for explaining all of their processes to help me understand what was being done and making me feel more than comfortable that the job will get done before our son arrives.

Had a air supply n return vents cleaning great service, very…read moreknowledgeable really good job, highly recommended

We bought a new house and wanted all the ducts cleaned out before moving in. Found this business on…read moreYelp and the entire process was very seamless. Was able to book straight through Yelp after putting an inquiry out to multiple businesses. Fernando was assigned to our job and he was communicative throughout, initially calling me when he was 30 minutes away and then texting me updates throughout his time. He also noticed that our dryer area did not have the duct installed- texted me & asked if I wanted that done, I said yes, and he did it then and there. Once completed, he sent me before and after pictures and videos of the entire process. The pricing was very fair too. He did an excellent job, I will recommend this business to anyone!

After this issue we contacted the owner and he refused to answer phones. His employee came to…read moreassess the issue and also said that they caused the problem since the space was not like that prior to the service. The employee tried to resolve the issue, but the owner did not care. We asked for insurance and he would not give it. We contacted the BBB to help with the issue and Ugly Ductling did not respond to them. In order for the place to be in living condition again we had to hire a professional cleaning service. That cost an additional 5k. This company does not care about customers at all. It's a quick in and out job to them. I highly recommend never using them.

Excellent experience with Ugly Ductling! Christian and James did the cleaning of my air duct and…read moredryer. They actually saved me from a potential fire because my dryer wasn't not hooked and there was paper near the igniter! They cleaned all of my vents as well as my dryer in under 30 minutes. It was filthy because I haven't had it cleaned in a while. Although I wish I would have asked to see the dust in the machine just to measure how much dust had accumulated over 3 years. I feel good that I am breathing cleaner air and do not notice dust everywhere like before. I do think the pricing of the duct cleaning is a bit expensive for an apartment unit and the amount of time it took to clear out dust. However, I thought they did a stellar job and would schedule with them again.

ER Air gave me a very reasonable estimate with the dryer vent cleaning as a complimentary service…read more They were able to accommodate my work schedule and fit me in on a Saturday. They arrived within 30 mins of the 2-hour window and were done in 3 hours. They did an excellent job, and the pictures and videos they showed me of before/after proved how badly I needed this service! I wouldn't hesitate to recommend this company to friends and family (and already texted the contact number to a friend looking to do this service)! Thank you for making this easy!

Super friendly, communicative and prompt in scheduling and completing our dryer vent cleaning…read more Thank you!