Called them for service a week ago to setup transport for my sister. Completely forgot. Didn't pick…read moreup the phone. Don't ever use this service.

I needed a last minute ride from Breckenridge to Denver airport. I called and was pleasantly…read moresurprised that there was availability. I was very pleased with the pricing comparing to shuttle rides that are shared with 10+ passengers. The driver arrived a little ahead of time, allowing no time to stress or worry.

Outstanding, excellent, perfect!!! Outstanding customer service; I called ahead the day of my…read moreflight, scheduled to land in Denver Co., at about 9:45PM with a shuttle service schedule for 11:00PM, and immediately they offered to have the driver arrive early just for me. Then my flight was delayed an hour and a half, and Klaus, one of the owners, kindly waited for me with no complaints! Excellent rider experience; I got into the vehicle and he started up the WiFi and handed me a bottle of Smart Water and we were on our way to Breckenridge! Perfect price; it was during their special pricing where a trip to or from Breckinridge was only $57.50! Perfectly within budget leaving me a little extra to put into vacation! Thank you Legends Charters! And a bigger thanks to Klaus for being so flexible! -Russell

Joe was great! He arrived early -- as did my flight -- then patiently waited because we got stuck…read moreon the ramp because of lightning nearby. Once that passed, we got to our gate ... but then baggage took for-freakin-EV-er (which is why I hate checking bags) Bottom line: I got to the curb more than an hour after our plane landed ... but Joe was there, in good humor, and didn't charge for the extra waiting time (neither of our faults, but many car services do). Joe had bottled water to sip and things to read (if I hadn't wanted to chat), but I was quite happy to talk. He was entertaining and informative on our ride into Denver, and even suggested a way to get to a Rockies game that was going on that night if I'd wanted to go. For just a couple of bucks more than a nasty cab, Total Transportation made me feel welcome and important -- even if Joe was in a Hawaiian shirt and not a dark suit. Would definitely use Total Transportation again...

Based on all the reviews Joe looked like the way to get to the airport for our 8:30 a.m. flight…read more I've made better choices. Possibly the most unprofessional service ever. I called Joe directly to check his price the morning before our flight. I was told the cost was $65. His price of $65 (watch this number) was comparable to others, and I booked him. He requested I send all my credit card information to him via text message. My friend was a bit queasy about sending all that information via text, but I did it. That turned out to be the least of our problems! Joe told me we needed to be ready by 6:30 a.m. to get to the airport on time. We were waiting out front at 6:15 a.m. 6:30 a.m. rolled by and no sight of Joe. At 6:35 I called Joe. The call went to voicemail. Nervous. I then sent a text message. He called me at 6:37 to say he was about 15 minutes away. At 6:52 I get a text saying 2 minutes. He finally shows up a bit after 7:00!! The Denver airport is 30 - 40 minutes from downtown. I'm very upset. He apologizes profusely, and says his alarm didn't go off. Good thing I called him. He tells me he is going to give me a discount on my credit card. Needless to say, we did not tip him. We get to the airport to find the longest check-in line anyone has ever seen at Denver! It seems the whole town is flying this morning. We barely make it to our gate as the plane is beginning to board. Joe sends me a text telling me he is going to give me a 50% refund. That should be half of $65, right? I check my credit card charges, and I discover he charged me $80!!! I send him a text message to ask why the charge is $80 not the $65 he quoted me. He replies and tells me the $80 includes his tip!! WHAT?? A $15 tip I was not told about when I booked?? That is a 23% tip. I'm a good tipper, but 23%?? For a ride that almost made us miss our plane? To his credit he did issue a full refund of the $80. If Joe is going to run an airport shuttle service, he needs to get a better idea of how to run a business. He is a very nice older gentleman, but this was almost a disaster for us. I suppose everyone screws up once in awhile and oversleeps. I was actually ready to forgive that, but the $80 charge when he quoted me $65 with no mention of the automatic $15 additional tip put me over the top of my patience. If you take the chance on Joe, be sure you call him when you get up in the morning to give him time to get out of bed and arrive on time, and ask about that 23% tip!

Dale is the best. Picked us up in an emergency when we were stranded at the airport with 4 kids and…read moreour car seats left the state without us at a moments notice at 11pm with 4 carseats. Used him again since then and will use him forever going forward.

Consistently the best car service my company has used in Denver. Over 25+ airport transfers…read more Always on time for pickup and drop-off. Highly recommend.

I used this service a couple of months ago. The good is that they were flexible and willing to…read morecome earlier than arranged when my travel plans changed. The bad is that the driver was obviously a smoker although she didn't smoke while I was in the car. Speaking of which the vehicle was clean, but had 196k miles on it.

Troy was on time and super friendly! Very clean and nice car and very accommodating. I really enjoy…read morehis service and highly recommend it to anyone!

Just wanted to say that Jay is a great driver and went beyond our expectations when we realized…read morethat we had left our sons iPad in the hotel room. we called Jay back about 10 minutes after he dropped us off at the airport to see if he could take us back for it, but he said he was on another call but would go get it for us and drop it off on his way back. Well, he did what he said and we made our flight back to South America with all our belongings and on time. Thank you so much Jay! you're the best and really know how to take care of your customers.

I cannot recommend Expert Airport Rides enough. We had a group of 9 people and booked the Sprinter…read moreShuttle which was perfect to accommodate all of our luggage and spread out during the 3 hour drive to the remote ranch we were staying. The company was very responsive when I booked and our driver was so patient and went above and beyond to ensure we were comfortable. There were a number of circumstances that must have been frustrating, such as it taking almost an hour for us to get our bags at the airport and making 3 stops in Denver before hitting the road. We never once felt rushed or that anything was an inconvenience. Additionally, the last leg of our journey was in less than ideal weather and road conditions, and 45 minutes were spent on an extremely muddy dirt road that our driver handled expertly. On our return trip we had the same driver and he arrived almost an hour early to load the shuttle and made the process much smoother. If you are in Denver, be sure to book Expert Airport Rides for your travel needs. They are truly the definition of exceptional, quality service.

We used Expert Airport Rides for a recent Disney Trip. We had 13 people and needed 3 car seats…read more We also had a pick up time of 2:45 am. Abdi was awesome, he arrived early and loaded all bags and got us to the airport with time to spare. Upon return, he welcomed us back to Denver and let us know where to meet him for pickup. He was on time and again loaded all bags expertly. He also had car seats as requested. Our flight was delayed upon return but Abdi never skipped a beat. I could not recommend this company more! Professional, friendly and responsive.

Teddy was on time to pick me up from home for a flight out of town, and the pickup from the airport…read morewhen I returned. Very professional and had a complimentary bottle of water both times. Can't say enough great things about this service!

Teddy is the best driver in all of Colorado. His cars are clean and well taken care of. He also…read moreprovides the best customer service. I highly recommend you take a ride with Teddy. Our family has been for many years and he's been nothing but reliable every single time.