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Slo Self Storage

2.3 (32 reviews)

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11 months ago

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2 years ago

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2 years ago

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2 years ago

Went above and beyond to help when I had an issue with my Uhaul. Great customer service. Much appreciated.

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2 years ago

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4 years ago

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7 years ago

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3 years ago

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4 years ago

Terrible customer service! The lady here is super hostile and rude! Take your business somewhere else!

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12 years ago

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4 years ago

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8 years ago

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10 years ago

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10 years ago

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8 years ago

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8 years ago

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6 years ago

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7 years ago

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7 years ago

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15 years ago

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16 years ago

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13 years ago

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10 years ago

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9 years ago

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13 years ago

Absolutely the worst customer service and phone etiquette ever encountered in a business.

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10 years ago

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17 years ago

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14 years ago

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9 years ago

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14 years ago

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9 years ago

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14 years ago

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Review Highlights - Slo Self Storage

. Stan (I'm going off his signature) was incredibly helpful in making sure I understood every detail of my charge ($

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Broad Street Storage

Broad Street Storage

(22 reviews)

Five Stars -- Truly the Best Storage Facility I've Ever Experienced!!…read more Broad Street Storage is hands-down the best storage facility I have ever dealt with in my entire life -- and that's saying a lot after many years of using storage units. Their customer service is unmatched. Every single person I've interacted with has been kind, sympathetic, professional, and genuinely caring. There is nothing corporate, cold, or transactional about this place. It feels like a true hometown, family-run business run by good people who actually care about their customers as human beings. I was diagnosed with cancer in August, and during one of the most overwhelming and stressful periods of my life, they went above and beyond with compassion, understanding, and patience. They made what could have been an incredibly stressful situation feel manageable -- something I will never forget. Their empathy and consideration genuinely made my life easier at a time when I needed it most. The difference between Broad Street Storage and other storage companies is night and day. I've dealt with some truly awful, dehumanizing experiences at large corporate storage chains -- including StorQuest -- where I was treated with zero compassion or basic decency. Broad Street Storage is the exact opposite of that. They set a standard that is so far above the usual low bar in this industry that it's almost unbelievable. This is what happens when good people run a good business. If you are looking for a storage facility where you will be treated with respect, kindness, and genuine care -- look no further. I cannot recommend Broad Street Storage highly enough.

So happy! Ryan and Ann are so kind, helpful and positive and it's a nice new facility. I'll also…read moreadd that it's my first time with an indoor 10x10 unit and I was skeptical but it's been easy to load and unload.

Theatre Drive Self Storage - Entry to Facility

Theatre Drive Self Storage

(41 reviews)

Here's a revised version of your text:…read more --- It probably goes without saying that if you have a storage unit, you likely didn't need the stuff right away. That was the case for me when I needed storage while moving from Oakley down to Paso Robles. I'm still hoping it's only temporary as I slowly go through items that have been sitting in storage for years. Theatre Drive wasn't my first choice, purely because of its distance from where we live, but they had units available--which was an issue I encountered with storage facilities closer to home. I got a move-in special, signed the documents online, and stopped by to meet Brian, who gave me the keys to a 5x10 unit. It was just the right size for what we needed to store. Recently, I've been working with Olivia, who kindly helped me secure a second unit. I'm in the process of transitioning everything from my Oakley unit and some items in the garage to Paso. Overall, I've been pleased with the storage units. I did have one issue with the roll-up door, but Brian took care of it quickly. The facility is clean, secure, well-lit, and requires a code to access. While I'm hoping to eventually move out of both units at Theatre Drive, I'm glad to have had this option. Highly recommend their services!

I needed a storage solution after a move I made to Paso Robles, so I made some calls and came…read moreacross Theatre Drive Self Storage. After speaking with Olivia on the phone, I drove down to have a look at the facility. Well I was very pleased with the professionalism and assistance that I was given. Olivia and her assistant went out of their way to make sure I got what I needed, and at a great rate! The unit was very clean, as well as the security on the premises. I would certainly recommend Theatre Drive Self Storage to anyone who needs storage in the area!!!

Derrel's Mini Storage

Derrel's Mini Storage

(11 reviews)

I needed storage in a clean dry place and found Derrel's on Yelp. They have very reasonable access…read morehours and are easy to get to from Broad St. Checked in with the help of my husband and his truck, and am very pleased with the ultra clean facility. The prices are some of the best around, and I was able to get the 10% discount for paying three months in advance. The lady at the front desk was very friendly and wrote up the contract quickly and efficiently. I do like the well ventilated, and bright space. All their storage spaces are drive-up and have double doors that open wide, which makes for very easy loading and unloading. The inside is also flat and the walls are either plywood or drywall, which makes for a neat look.

I came into contract with Darrells mini storage for my business. I own a house cleaning and…read moreorganizing company. I was asked to clean one of their facilities on the property. I require payment after job is complete. It has been over two weeks and I have received nothing but smoke and mirrors. The people that hired me randomly stopped working there the day I called to get my check. It took forever for a GM to reach out and again, smoke and mirrors. They waited several days to say they needed a document from me. Every time I speak to someone they need something different and it's me having to reach out for them to even tell me they need some thing. There is something shady about this company I have still yet to receive payment. I will be canceling my contract with them. I would not recommend doing any business with them it's super off and the communication is terrible.

Meathead Mini Storage - Mouse droppings and pee stains! Ripped sofa

Meathead Mini Storage

(21 reviews)

We have had our furniture stored here for 2 years. This morning, March 6,2026, we stopped by to…read morepick up a few items and discover our climate controlled unit cover in mouse droppings. This was not a couple of droppings in the corner, the entire floor, the tops of boxes, inside containers were all covered in mouse droppings. I reported it to the office attendant. He said they would sweep it up and set out a couple of traps. He was very unsympathetic or caring about our situation. We have three king size mattresses and box springs, numerous items of bedding, towels and other fabrics in the unit. They obviously covered themselves in the contract, but at least give a damn about our situation. $300 a month for two years and they will do nothing for us. We purchased insurance, but everything will be prorated and we will get very little compensation. When we ask to speak to a supervisor, the kid on the phone says" I am the supervisor". With our unit being infested, I'm pretty sure there are multiple units also infested as well. If you have items stored at Meathead, I would suggest you go inspect it. We are extremely disappointed with Meatheads attitude toward this issue, their unwillingness to contact anyone higher up, and basically their "we are not responsible" attitude. I'm sure this can happen at any storage facility, but for Christ's sake, at least act like you care.

Stored some furniture a few months ago for only 60 days in one of their outside units and needless…read moreto say it was a disaster! Day of pickup was awful! All of our furniture was destroyed by rodents! Rat and mice droppings and furniture is ripped and nested in! Had to take them to court and they said sorry you signed the agreement that says we're not responsible for any rodents etc. do not do not store anything at this place! They don't take their business seriously! They have no problem taking the monthly fees without making sure they're providing a clean environment for all your personal items.

Slo Self Storage - selfstorage - Updated May 2026

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