The perfect solution for the gap between dorm move-out and apartment move-in. The front desk people…read morewere super nice. The small unit was perfect. You drive through a secure gate and pull up right in front of the unit. Very easy to load and unload.

Quick response. Very courteous communication. They had the size I needed which no one else had.read more

Claimed he could not rent us a unit because my Valid State ID was not a "DRIVERS LICENSE"…read more Also would not allow my mother to put it into her name, because the things stored would be from my old college apartment. Never come here. Arbitrary and ridiculous rules.

Super high quality service from them. All of the employees were very helpful In helping me with…read morewhatever I needed for a U-Haul van.

Five Stars -- Truly the Best Storage Facility I've Ever Experienced!!…read more Broad Street Storage is hands-down the best storage facility I have ever dealt with in my entire life -- and that's saying a lot after many years of using storage units. Their customer service is unmatched. Every single person I've interacted with has been kind, sympathetic, professional, and genuinely caring. There is nothing corporate, cold, or transactional about this place. It feels like a true hometown, family-run business run by good people who actually care about their customers as human beings. I was diagnosed with cancer in August, and during one of the most overwhelming and stressful periods of my life, they went above and beyond with compassion, understanding, and patience. They made what could have been an incredibly stressful situation feel manageable -- something I will never forget. Their empathy and consideration genuinely made my life easier at a time when I needed it most. The difference between Broad Street Storage and other storage companies is night and day. I've dealt with some truly awful, dehumanizing experiences at large corporate storage chains -- including StorQuest -- where I was treated with zero compassion or basic decency. Broad Street Storage is the exact opposite of that. They set a standard that is so far above the usual low bar in this industry that it's almost unbelievable. This is what happens when good people run a good business. If you are looking for a storage facility where you will be treated with respect, kindness, and genuine care -- look no further. I cannot recommend Broad Street Storage highly enough.

So happy! Ryan and Ann are so kind, helpful and positive and it's a nice new facility. I'll also…read moreadd that it's my first time with an indoor 10x10 unit and I was skeptical but it's been easy to load and unload.

I am really happy with my Buckly spring storage. Space it makes it so much easier to store…read moreChristmas and other seasonal display items. I've also been able to store things that I needed to store temporarily until I got back the use of my garage These spaces are clean and dry and well lit and well drained and also it's in a very nice area in San Luis up overlooking the airport that has a nice fresh breeze coming by I have had storage units in two of the other large complexes in San Luis, but Buckly Springs is just a cut above the others and the staff is always friendly always helpful and they very often have home baked cookies available in the office The other thing I really appreciate is that they beautifully decorate the outside of the storage space for Christmas so the colorful lights are a wonderful way to greet your storage unit

Rented for over a year and simply don't need the space anymore. I'll be back in an instant if I…read moreneed storage again. Incredibly nice staff, super reasonable and helpful and the location and facilities are awesome and at a great cost. This review sounds fake as hell, but they are that good! Haha

Here's a revised version of your text:…read more --- It probably goes without saying that if you have a storage unit, you likely didn't need the stuff right away. That was the case for me when I needed storage while moving from Oakley down to Paso Robles. I'm still hoping it's only temporary as I slowly go through items that have been sitting in storage for years. Theatre Drive wasn't my first choice, purely because of its distance from where we live, but they had units available--which was an issue I encountered with storage facilities closer to home. I got a move-in special, signed the documents online, and stopped by to meet Brian, who gave me the keys to a 5x10 unit. It was just the right size for what we needed to store. Recently, I've been working with Olivia, who kindly helped me secure a second unit. I'm in the process of transitioning everything from my Oakley unit and some items in the garage to Paso. Overall, I've been pleased with the storage units. I did have one issue with the roll-up door, but Brian took care of it quickly. The facility is clean, secure, well-lit, and requires a code to access. While I'm hoping to eventually move out of both units at Theatre Drive, I'm glad to have had this option. Highly recommend their services!

I needed a storage solution after a move I made to Paso Robles, so I made some calls and came…read moreacross Theatre Drive Self Storage. After speaking with Olivia on the phone, I drove down to have a look at the facility. Well I was very pleased with the professionalism and assistance that I was given. Olivia and her assistant went out of their way to make sure I got what I needed, and at a great rate! The unit was very clean, as well as the security on the premises. I would certainly recommend Theatre Drive Self Storage to anyone who needs storage in the area!!!

I went to Mission Storage in SLO with my girlfriend to get a storage unit, and we were denied…read moreservice. We are a lesbian couple that had pride merch on, and I believe this is the reason in full or in part for why we were denied services. I believe this is bigotry. Please don't go here.

They have always been very courteous and friendly. I've been with them for 5 or six years now,…read morerenting a 5x5 unit. They HAVE hiked their prices, including late fees and lien fees, but it's also been 5 or six years, so that's to be expected. Michelle is usually who I talk to when I call to pay my rent, and she is just the sweetest. If you pay in person too, there is free coffee. The location is clean, gated, and has elevators and trolleys, and a pretty decent security system. They also have a 9 day grace period, and won't start late fees until the 10th, which is great, and has saved my bacon multiple times. If you call them off hours, or when they are busy, you will get their answering services. Don't pay via the answering service. I have made this mistake, and they failed to actually run the card properly, resulting in a late fee when i thought I'd already paid. Talk to an actual employee of the storage center though, and they are polite and know what they are doing. :)

We have had our furniture stored here for 2 years. This morning, March 6,2026, we stopped by to…read morepick up a few items and discover our climate controlled unit cover in mouse droppings. This was not a couple of droppings in the corner, the entire floor, the tops of boxes, inside containers were all covered in mouse droppings. I reported it to the office attendant. He said they would sweep it up and set out a couple of traps. He was very unsympathetic or caring about our situation. We have three king size mattresses and box springs, numerous items of bedding, towels and other fabrics in the unit. They obviously covered themselves in the contract, but at least give a damn about our situation. $300 a month for two years and they will do nothing for us. We purchased insurance, but everything will be prorated and we will get very little compensation. When we ask to speak to a supervisor, the kid on the phone says" I am the supervisor". With our unit being infested, I'm pretty sure there are multiple units also infested as well. If you have items stored at Meathead, I would suggest you go inspect it. We are extremely disappointed with Meatheads attitude toward this issue, their unwillingness to contact anyone higher up, and basically their "we are not responsible" attitude. I'm sure this can happen at any storage facility, but for Christ's sake, at least act like you care.

Stored some furniture a few months ago for only 60 days in one of their outside units and needless…read moreto say it was a disaster! Day of pickup was awful! All of our furniture was destroyed by rodents! Rat and mice droppings and furniture is ripped and nested in! Had to take them to court and they said sorry you signed the agreement that says we're not responsible for any rodents etc. do not do not store anything at this place! They don't take their business seriously! They have no problem taking the monthly fees without making sure they're providing a clean environment for all your personal items.

Ridiculously rude, came in before closing time just needing to put a few things in my locker to…read moremake my drive home easier the next day. The owners were waiting at the gate blocking people from getting in and wouldn't let me get a word off trying to explain it was just a couple things. Really rude and disrespectful interaction.

We notified the storage a week before that we no longer needed it. We emptied it, and just because…read morewe left a lock they want to charge us a whole month. Called them, and they were rude over the phone and they threatened my husband to send him to court& collections for $90. We always paid on time during 2 years or more! Save your money and go somewhere else.

I agree with the previous reviews! The rent went from $65 to $139 in a month without any…read morenotification - over 100% with no explaination. They said they sent me an email, but I never received. The onsite manager tried to say something about Cal Poly and raised prices - none of it makes any sense! Yes, rude without any knowledge of why they would gouge. Spoke to customer service at Dahn Corp - Jamie at 480-240-6189 and he gave me a $37 monthly credit for next year. Not a way to do business! I do not recommend!

I agree with the previous bad reviews...customer service has gone way down hill, huge increase in…read morerent, there were mice in my unit for at least a month (probably more because I only visit about 1 time a month or less). The mice went to the bathroom all over my stuff. They finally did get traps about a month after I found them in my unit, but they had already ruined tons of my stuff with their waste by the time I saw them. There were many mice traps all down the row, so I know it wasn't just my unit. The customer service use to be ok before covid, but it went way down hill once it hit. It's very unfortunate that this place changed. I just might be finding another spot.