Great experience with Downtown Mini Storage. The facility is clean, secure, and easy to access, and…read morethe staff is friendly and helpful. The entire process was simple and straightforward. I would definitely recommend them to anyone looking for a reliable storage facility.

They took great care of my things for several years but by far the best part was their customer…read moreservice. Karin specifically went above and beyond when I had a sudden need to move my things. She went in on her day off to accommodate the movers as it was impossible for me to be on site. They worked with me to ensure my things were secure through the whole process.

The perfect solution for the gap between dorm move-out and apartment move-in. The front desk people…read morewere super nice. The small unit was perfect. You drive through a secure gate and pull up right in front of the unit. Very easy to load and unload.

Quick response. Very courteous communication. They had the size I needed which no one else had.read more

Things have really gone downhill the last couple years. They seem to hire anybody with a pulse with…read morezero customer service skills. I'm looking at you, Brian. I have managed a different storage facility, and worked at another. It's not that difficult to be pleasant and helpful. Because of their poor customer service, I do my transactions online. But when I tried to pay my bill, the website had been "improved", making it impossible to navigate. So when I called to office to get help, all I got was abruptness, condescension, and attitude. I'll be moving my things out of their overpriced facility the first chance I get.

I highly recommend Fort Locks Storage. Candy was a dream to work with. She was not only a promise…read moremaker, she was a promise keeper. Her knowledge of the operations and her follow through skills were spot on. The facility was very clean and easy to navigate. Their billing system was precise, accurate and like clock work. This is a great facility for all your storage needs. Randy K.

I am really happy with my Buckly spring storage. Space it makes it so much easier to store…read moreChristmas and other seasonal display items. I've also been able to store things that I needed to store temporarily until I got back the use of my garage These spaces are clean and dry and well lit and well drained and also it's in a very nice area in San Luis up overlooking the airport that has a nice fresh breeze coming by I have had storage units in two of the other large complexes in San Luis, but Buckly Springs is just a cut above the others and the staff is always friendly always helpful and they very often have home baked cookies available in the office The other thing I really appreciate is that they beautifully decorate the outside of the storage space for Christmas so the colorful lights are a wonderful way to greet your storage unit

Best storage place around great team. Great clean units. Always nice bottled water when you need…read moreit. Thanks Buckley Springs storage. Keep it up.

I went to Mission Storage in SLO with my girlfriend to get a storage unit, and we were denied…read moreservice. We are a lesbian couple that had pride merch on, and I believe this is the reason in full or in part for why we were denied services. I believe this is bigotry. Please don't go here.

Mission (KATHY!) saved us days of headache! We arrived on Friday (8/7/26) and initially we were…read moretold we could store our trailer at our place. Unfortunately that was not the case. So, first night, we had to stay in a hotel in order to park our trailer somewhere. Spent most of Friday evening and Saturday morning calling places. Talked to Kathy at the front desk and she was able to find the last available spot that would work for our size trailer! And right here in SLO! We really thought we were going to have to drive an hour to store it. Anyway, Kathy was amazing-explained the contract throughly, I understood how my billing would be handled, showed me how to use my code to open the gate, and even shared where the bathroom was! What storage unit has a bathroom?! We even got interrupted by a customer moving their stuff out (moving away) and as they left, they mentioned to Kathy how well they've been treated and if they come back, they will definitely come back to Mission. That sealed the deal for me. We are so appreciative that we came across Kathy and Mission! Highly recommend! 5 stars all the way!

I can't say enough good about this place. First we fell in love with the previous manager Gina and…read morenow that Sammie is here we are still as pleased as the day we put our stuff here! Sammie is helpful, kind, sincere and funny to boot. When we were in danger of losing our belongings due to financial issues. Sammie made it a point to call me and remind me to make a payment as soon as possible and saved me a LOT of headaches!

I'm writing this review after multiple issues we've had with this business. First off, we were…read morelocked out of our unit "by mistake" - Ownership put their own lock on our unit, and after multiple calls it was determined they locked the wrong unit.. Ok, I guess... Moving forward to this last instance, we were contacted by a rep at the lot about a balance that was due - fine, i get it.. and Let's be real 2020 was rough on EVERYONE! I'm sure lot's of people got behind in one way or another... We offered to come make a payment on the account that day, and the rep told my mother the owner was out of town, and she would get back to us about the amount due. The next correspondence we get is from the owner telling us we've been locked out and the storage unit will be auctioned off.. Excuse me? We still have no idea what balance is due.. What kind of response is this for an owner to give a customer IN ANY type of business? I'll be contacting them myself, paying the balance due, getting our belongings out of there and spreading the word about their horrible customer service! Sorry we couldn't get in "cantact" with you sooner!

I am so glad I used traffic way storage! They were able to accommodate me immediately and had the…read moreperfect smaller size I needed they worked with me because I was there for a month and a half and were super friendly in the office! I will definitely be going back ! Thank you

I can't recommend Traffic Way Storage too much! Karin helped get me into a unit quickly, as I had…read moreto move a family member's items after they passed away. And the prices are very reasonable! This family member had a unit in Los Osos that was charging well over twice as much for the same size unit! We luckily got a unit on the second floor, so the door to the unit is on the inside, and there's a service elevator to handle all the heavy lifting. This makes the moving and sorting much nicer than having to be out in the sun/wind/rain. Conveniently located, easy access, just a really wonderful experience! I have my own storage unit where I live in Arroyo Grande, but if I lived in Atascadero, I wouldn't hesitate to get a unit there! Thanks!

The new managers are as crooked as can be they stole my storage unit because I stupidly told the…read moremanager what I was putting in my storage unit. They claim because it's a digital entry facility your items are more protected. But what are you supposed to do when it's management you need protection from. It trued to pay for my unit they locked me out of the website to make the payment. After they took over I was unable to see who entered and exited my unit or the gate. Just all of a sudden I was unable to see any activity when it came to my unit. I bluffed them when they were auctioning my unit off because I knew they were crook's. The day of the auction I sent a receipt of payment that wasn't real in hope I could give myself more time to stop them from their illegal actions. I was on the phone with them miniturs before the auction was to take place they confirmed they got the receipt and told me my unit wasn't going to be auctioned off. I made them confirm this via Email they still auctioned my unit off as I knew they would. So when I called a few days later I got the response I knew I would get they auctioned off my unit. Then attacked me about the receipt. I then told them if they knew it was fraudulant when hadn't they contacted law enforcement about it. But we both already knew they had long before the auction taken my unit. I was unable to find my unit anywhere on any storage auction site. Knew exactly what happened like the thieves they are they stole my unit took what they wanted and auctioned off the rest. This is how they operate. Do not use this facility your unit will unlawfully be entered by these individuals and they have the power to manipulate their own security system so that you won't even know they entered your unit.

Quality service. I have used them for 15 yrs without a problem. It's clean and well maintained. I…read morewouldn't go anywhere else.