I went to Mission Storage in SLO with my girlfriend to get a storage unit, and we were denied…read moreservice. We are a lesbian couple that had pride merch on, and I believe this is the reason in full or in part for why we were denied services. I believe this is bigotry. Please don't go here.

Mission (KATHY!) saved us days of headache! We arrived on Friday (8/7/26) and initially we were…read moretold we could store our trailer at our place. Unfortunately that was not the case. So, first night, we had to stay in a hotel in order to park our trailer somewhere. Spent most of Friday evening and Saturday morning calling places. Talked to Kathy at the front desk and she was able to find the last available spot that would work for our size trailer! And right here in SLO! We really thought we were going to have to drive an hour to store it. Anyway, Kathy was amazing-explained the contract throughly, I understood how my billing would be handled, showed me how to use my code to open the gate, and even shared where the bathroom was! What storage unit has a bathroom?! We even got interrupted by a customer moving their stuff out (moving away) and as they left, they mentioned to Kathy how well they've been treated and if they come back, they will definitely come back to Mission. That sealed the deal for me. We are so appreciative that we came across Kathy and Mission! Highly recommend! 5 stars all the way!

The new managers are as crooked as can be they stole my storage unit because I stupidly told the…read moremanager what I was putting in my storage unit. They claim because it's a digital entry facility your items are more protected. But what are you supposed to do when it's management you need protection from. It trued to pay for my unit they locked me out of the website to make the payment. After they took over I was unable to see who entered and exited my unit or the gate. Just all of a sudden I was unable to see any activity when it came to my unit. I bluffed them when they were auctioning my unit off because I knew they were crook's. The day of the auction I sent a receipt of payment that wasn't real in hope I could give myself more time to stop them from their illegal actions. I was on the phone with them miniturs before the auction was to take place they confirmed they got the receipt and told me my unit wasn't going to be auctioned off. I made them confirm this via Email they still auctioned my unit off as I knew they would. So when I called a few days later I got the response I knew I would get they auctioned off my unit. Then attacked me about the receipt. I then told them if they knew it was fraudulant when hadn't they contacted law enforcement about it. But we both already knew they had long before the auction taken my unit. I was unable to find my unit anywhere on any storage auction site. Knew exactly what happened like the thieves they are they stole my unit took what they wanted and auctioned off the rest. This is how they operate. Do not use this facility your unit will unlawfully be entered by these individuals and they have the power to manipulate their own security system so that you won't even know they entered your unit.

Quality service. I have used them for 15 yrs without a problem. It's clean and well maintained. I…read morewouldn't go anywhere else.

We have been with Monarch Mega Storage for almost 6 years and never had any concerns that our…read morethings were not safe and secure. The cleanliness of the facility the hours of operation the value and staff have been amazing. Thanks to you all and keep up the outstanding work. Tim & Charlotte Schultz

I stored my fifth wheel RV there since 2021and couldn't be more satisfied with them. Great group of…read morepeople to work with and well secured I wish them well thank you.

Great experience with Downtown Mini Storage. The facility is clean, secure, and easy to access, and…read morethe staff is friendly and helpful. The entire process was simple and straightforward. I would definitely recommend them to anyone looking for a reliable storage facility.

They took great care of my things for several years but by far the best part was their customer…read moreservice. Karin specifically went above and beyond when I had a sudden need to move my things. She went in on her day off to accommodate the movers as it was impossible for me to be on site. They worked with me to ensure my things were secure through the whole process.

The perfect solution for the gap between dorm move-out and apartment move-in. The front desk people…read morewere super nice. The small unit was perfect. You drive through a secure gate and pull up right in front of the unit. Very easy to load and unload.

Quick response. Very courteous communication. They had the size I needed which no one else had.read more

Meathead Mini Storage is the greatest storage facility I have ever used!!!!!!!!!!!!!!!!!read more

Been a client for 5 years, facility is always clean and secure and the people are always friendlyread more

Untrustworthy business with horrible customer service! I opened an account there, I was assured…read morethat my move out date would be honored and I wouldn't be charged for an entire month of storage space. Not only did they charge me, they refused to acknowledge what they originally promised and tried to gaslight me, saying that they don't do prorated amount or refunds. The business is untrustworthy and I requested a receipt several times before they gave me a screenshot of my move out confirmation. Now, I am out $100 and it will be the last time I ever prepay for storage.

Trash hours. Trash customer service. Trash storage units. I will never use them again. They stole…read moremy money and didn't even give me a receipt.

So happy! Ryan and Ann are so kind, helpful and positive and it's a nice new facility. I'll also…read moreadd that it's my first time with an indoor 10x10 unit and I was skeptical but it's been easy to load and unload.

Five Stars -- Truly the Best Storage Facility I've Ever Experienced!!…read more Broad Street Storage is hands-down the best storage facility I have ever dealt with in my entire life -- and that's saying a lot after many years of using storage units. Their customer service is unmatched. Every single person I've interacted with has been kind, sympathetic, professional, and genuinely caring. There is nothing corporate, cold, or transactional about this place. It feels like a true hometown, family-run business run by good people who actually care about their customers as human beings. I was diagnosed with cancer in August, and during one of the most overwhelming and stressful periods of my life, they went above and beyond with compassion, understanding, and patience. They made what could have been an incredibly stressful situation feel manageable -- something I will never forget. Their empathy and consideration genuinely made my life easier at a time when I needed it most. The difference between Broad Street Storage and other storage companies is night and day. I've dealt with some truly awful, dehumanizing experiences at large corporate storage chains -- including StorQuest -- where I was treated with zero compassion or basic decency. Broad Street Storage is the exact opposite of that. They set a standard that is so far above the usual low bar in this industry that it's almost unbelievable. This is what happens when good people run a good business. If you are looking for a storage facility where you will be treated with respect, kindness, and genuine care -- look no further. I cannot recommend Broad Street Storage highly enough.