Ehhhhhh.
Unfortunately my service here wasn't as I hoped for. There organization could be improved on, like station numbers, where the kids go first and second and so fourth. The staff was not attendant to my needs for my child or the other children. The staff looked like teenagers or early 20's who kept walking to the back of the establishment.
I came here to surprise my little one with slime. The idea of this place sounded amazing, I mean me and my kid make slime at home all the time, this removes the trouble of purchasing all the products and setting an area for her to create and play then for me to clean. So overall I was up for the whole activity idea.
When we arrived. I let my kid walk around and check out the area. Even I, myself was confused on where to start looking, I could see other parents waiting around so I asked a staff member the pricing and she pointed in a direction and walked away. After some time a kind man came up to us and helped pair us with a lady who was rude, which by the way made the experience awkward. My kid felt the energy too and she was asking me to tell the lady what she wanted. So after that she goes and puts the slime into the blender and walks away. My kid is obviously too small to see over the blender and I asked her for a stepping box, and she just walked away, I had to find it under the table and pull it out for my kid. At this point I am already getting frustrated with the service I was receiving.
Next the lady told my kid to sit down and didn't direct her to any seat, my kid sat and played with the slime to her comfort then she wanted some of the extra accessories you can add on.
When I asked the women she told me they can only take 3, but I saw other children grabbing multiple ones and putting it in their slime. I didn't mention it but I just told my kid to listen to her.
In the end I paid a ridiculous amount for the slime, with the service I got. I think next time I'll go to Valleyfair in SJ and check out the service there, if it doesn't work I rather continue to make slime at home.
I hope this place can fix its issues, the idea of this sounded amazing and I was planning on throwing my kids party here, but I now am having second thoughts and rather go elsewhere. read more