The staff were very rude however I have nothing to say about the manager. She was very helpful and polite. The whole facility was filthy and dusty. It smelled of popcorn, feet and piss. The floors and mats looked like they have not been cleaned or maintained since it was opened. There was dust clumps everywhere. Trash in places it shouldn't. Though there's a height requirement for the littles zone there were still bigger kids in there running around. The kids were very pushy throughout the whole facility. Though it seemed like they were stocked on staff there was no one doing rounds for safety. The lockers didn't work. I paid for a locker and had to fight with it for a good 15 minutes before someone was able to come help and manually open it. Absolutely defeated the purpose and cut into the time I paid for. The go carts are separate from the slides experience which I didn't know until arriving. Maybe it was on the website and I didn't see it. I absolutely won't be back nor recommending unless these things are resolved. Maybe I went on a bad day but vibes most definitely don't lie. read more

Way too expensive for what they offer. $135 for 4 and my grandkids were bored in less than an hour-didn't even want to stay for the 90 minutes-and to think I almost paid for 2 hours! One of the slides was slower than molasses! I imagine they grease up those slides for commercials to make it look like kids are just zipping along!! Total of 10 slides and none of them are very thrilling for pre teen and teenagers - maybe okay for the 5-9 yo crowd...maybe read more

To be honest this place is great!!! I love to hospitality, rides, and laughs!!! Thank you so much for a great experience and memories. Me and my brother enjoy and sister enjoyed the endless rides and the journey to bravery! My brother and sister is looking forward to coming here for their birthday ?!? read more

Went to slick city for a birthday event. Everything was nice except for two employees who were very rude and ugly towards my toddler. When my toddler accidentally walked behind the booth, the least they could've did was politely walk her out but they proceeded to talk shit thus being confronted by a family member. It was a girl with curly hair and a bandana and another with a hijab of some sort. This establishment needs to train these kids to do a better job at not talking shit to little kids. Little kids who can't speak up for themselves, yet they get to hide when someone else speaks up on their behalf. ​ read more

OMG! Kids loved it. Nice clean facility with a friendly staff. 10 slides to choose from and plenty of other play areas for kids as well as adults. Looked like some of the adults were having more fun on the slides than the kids. The only down fall is the food prices are high. Definitely would recommend read more

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This is not for adults or timid children. There is no instruction. There was a sign you could read before beginning. We went with 5 adults and 1 child. 4 of the 5 adults were hurt, 1 pretty badly. Our 4 year old hurt his neck and back after two slides, he was done. There is no staff at the top of the slides directing when it is clear to go and none at the bottom to signal so. You can see for yourself on some of the slides, but not all. The children's play area is hard to supervise your young kiddos. The women's restrooms had 2 of 5 stalls out of order and 2 of 3 hand dryers out of order. They did have nice lockers so that you could pay to store your items. Not even close to worth the money for us. We did see many pre-teens seemingly having fun though. read more

Boys had a ball. Although not "bubble wrap" safe it was very much in the reasonable range of safety.

A lot the attractions were closed, likely due to staffing, but not for sure there were only signs saying sorry this is closed, although their price did not reflect the lack of availability. There was poor organization with the employees, the ones that were working the desk were doing their best while most others were wondering around in small 2-3 groups laughing and joking. For the cost it was definitely not worth it especially considering urban air is just around the corner, which is where I suggest you spend your money instead. read more

Jonah came up to my family asking if we needed help at the park. Very kind young man for showing us the whole park

This place has a lot of potential, it just really needs better management. Most of the issues are fixable. 1. Website could use some tweaks. Tried purchasing tickets online and it kept giving an error that we'd have to start over but didn't actually say what the issue was. Tried using the Start Over button twice and got the same error. Finally closed it and opened it in a completely new window, which is when we realized that the time slot was sold out. Clicking Start Over should refresh the time slots that are available and the error should let you know that's the issue. 2. Ordering online won't necessarily save you time. We ordered tickets for the 4:00 time slot, we got in the pre-ordered line 10min early and still had to wait about 30min in line. So the 120 minutes we paid for was down to 100 minutes. 3. Time slots and number of minutes mean absolutely nothing. We paid extra for the 120 minutes, but while still standing in line to get in, we discovered that there is no one enforcing time limits. Not once in the 2hrs we were there was anyone actually made to leave. Maybe some barcode scanners and assigned times to barcoded wristbands that stop working after times up (?) 4. So then, there weren't enough mats to use on the slides. They made an announcement (which most people wouldn't be able to hear anyway) that they should return the mats when they were done, but that also isn't enforced. So people who were potentially there past their paid time were holding onto mats while they weren't sliding. Which sucks, but is also understandable since there isn't enough mats and if you let yours go, there's no telling if you'll be able to find one when you're ready to slide again. Perhaps someone could collect the mats as people leave the sliding area. Or just have a bunch more mats, so no one feels the need to hoard them? 5. This place is great for older kids, but your preschoolers might not have much fun. The slides can be a little scary for the younger kids, the trampoline dodgeball and basketball courts are not safe for them because all the older kids are in there playing rough, and they'll likely be too tall for the toddler area, but that's not enforced either. So even though there's a spot that's supposed to be designated for littles, it tends to get overrun by slightly older kids. 6. Website says no outside food/drinks are allowed because they serve food. But, when we tried to order nachos, they told us they couldn't "sell hot food today" because they booked 40 birthday parties. How is that a thing? Why would you overbook by so much that your customers can't even buy food? I have no idea if there is re-entry, if so, I guess you could get food in the mall and come back. You know. Since the time frame is just an illusion anyway. read more

Wrote a review 3 weeks ago with a great review. So great that my family booked a bday party for my niece. Within 3 weeks, I don't see as many familiar faces within staff... and the number of staff has grown, but you can tell they have not been trained properly. Let me start off by saying, I have over 5 years of experience running a large family attraction/entertainment facility. I've done events, front desk, kitchen, floor attractions, etc. I've managed, trained, and worked it. So I understand that some things are inevitable or out of your control. Parents and families refusing to leave their party table on time. Annoying, but it happens. But knowing that the new party is here and in a rush now... and you take 20 minutes to clean up ONE table is unacceptable. Now the party is running behind by 20 minutes and we are not able to be given more time. I met our party host in the beginning. My sister had to ask for EVERYTHING. And it never happened when we needed it. It would take forever to get one thing. Never all at the same time. Pitchers of drinks were put out... but no cups and no water... Plates and napkins, but no silverware. The previous party's bday sign was still hanging..and then all of a sudden... the party host, TJ, disappeared. We asked for her and no one knew where she was. I had to ask someone to help get me things and do things to help host. He wasn't even a host. He was just nice enough to help out. Zachariah was helpful, positive, and respectful. He helped with more than half of the party!! I would've liked for him to be the party host rather than the absent TJ. When TJ finally emerged, she told us, "I just came back from my break...I don't know what is going on." Who tells customers that? We ordered 4 pizzas, she came with 2 and said she didn't really know where the other 2 were and that they were probably cooking. She showed up and did barely anything the last part of the party. I told the manager that I don't think she deserved the full 100% of the tip and she argued with me. Jayla and Kaliyah were helpful with the check in and check out process. Manager Phil and Jonathan listened to our concerns and helped us. So kudos and thanks to them! Later on, our nephew and niece came up to us and said that one of the attraction attendants laid HANDS on our nephew and pushed him forward to tell him to go saying curse words to a kid and thinking that it's ok because it's just a kid......When confronted, the manager came up and tried to intimidate us with a group of 7 teenage guys behind him, posted up and acting as if they were gonna have a physival alteration. Machai is a teenage kid in a managerial role talking to an adult with disrespect. They overstepped the line of respect and professionalism when they tried to intimate our nephew into telling his step by step of events. Slick City has a LOT to do to when it comes to training and choosing management. you cannot have kids managing and talking to adults about the customer's concerns as if the managers are adults.. managers should be on the floor managing and trying to keep the peace and customer service expectations high. Instead, they are walking around in groups, laughing and playing on their phones, and not paying attention to anyone. we spent A LOT of money for a very bad experience. I am truly disappointed read more

I had a lot of fun here with my daughter she loved it but unfortunately on the first slide I went down which is the yellow, black slide with green lights on it when I hit the mat at the bottom my body hit on my right side and I ended up some how putting all my weight on my right hand and that caused a small fracture. I think some of the mats are a bit too hard for a sudden stop but other than that we enjoyed our time. read more

Slick City Action Park - Fractured hand - Amusement Parks Near Me - Katy, Texas

Cost was ASTRONOMICAL. To cost over $700 (tip included) for a 7 year old's bday party is grotesque at best. Horrendous. When I told the parents there the costs for the party, all agreed there was no way in hell they would ever use this venue for those purposes. Atrocious. And to top off the service was literally the worst service for hosting a bday party I've ever had in my 40+ years as an adult. Just awful. Extremely extremely disappointed and upset. read more

Went here today with my son (6yrs) and he had a blast. There are about 10 slides for the kids and adults to slide down. There is also two basketball courts, a normal bounce area, dodgeball area and jungle gym play area. The service at the front desk was fast, professional and patient. I paid for my child to jump an hour and half along with the required socks. We utilized the entire hour and a half. The cleanliness of the facility was good. There were multiple staff members cleaning constantly. read more

I haven't read the bad reviews because I didn't want to ruin my perception. My boys and I had a great time. This place has so much to offer, I can't imagine having a bad time. The only thing I could say needs improvement is the customer service at the counters. I don't really blame the kids because many are thrown out there without someone showing them proper customer service. Other than that, great concept and idea. Wish we had one in Dallas. read more

Paid and waited over an hour to get a mat. Some of workers are rude ... would not recommend it at all unless you want to waste money

Place is a mess, very disorganized. Employees seem to be all over the place. In addition, the place was over capacity. It took us almost 30 mins (out of 90 mins paid session) to find a mat read more

Scoping out kid birthday party ideas and ended up here. Such a fun concept and could be amazing with some tweaks. Brought two 10 year old girls and they enjoyed it, but seemed to be over it in an hour since the mini carts and other activities were closed for repairs. Ladies room was an absolute disaster (2-4pm on a Tuesday afternoon). No idea the last time it was actually cleaned. No tp in most of the stalls, definitely not a Bucee's experience. Attempted to grab a beverage but no DC, only Pepsi products (eww). Thought I'd treat myself to a Coke icee instead but not for $7.57. Absolutely insane. I left thirsty and in desperate need of a potty. 1/5 stars, do not recommend until improvements are made. read more

Fix the bathrooms, please. Look at all the reviews on Facebook as well you should here your customers before you loose them. It's an easy fix but don't understand why it's not addressed. I won't be back for that simple reason nor will others. read more

Im giving yall a fair warning stay away we went because it was my 5 year olds birthday and he wanted an activity center. the workers just stand by the top of each slide and don't even help guide the kids. Also, the rides might be ok for kids but be warned for adults, not so much. The padding they give you to lay on during each ride is not suitable as you get bumped around during the entirety of the slide and the pads might slide off like it did when I got on one of the rides. When I got to the bottom, the pad slid off and my elbow got scraped really bad that I started bleeding. I went to the front desk and asked for a first aid or bandage and the slow ass workers were just looking at me. When I asked for a manager, the girl told me there was no manager. Horrible service. I was hurt and couldn't even get help with using their first aid box as they didn't have any. All I got was a measly bandage and napkin and it was only after I insisted. They need to do better. I will not be back. Also very expensive as they charge you as adults even though the rides are not adult friendly at all. read more

This place is great! I had a great time with my little sister and we will definitely be coming back. The line was quick despite the length and the staff members were very kind. There were 11 different slides which were all so unique. They also had a swing and trapeze which landed on a huge pillow like mat which I've never seen before. I got a pizza which was actually really good too. I would definitely recommend this place for people of all ages because I know even I as the adult had a blast! read more

Children, adults, and my own kids were sliding down the slides, soaring off the mats and onto the floor. Eventually, parents had to step in to catch their kids as they descended to prevent them from flying off the mat. Despite multiple injuries, the slide continued to operate. read more

Don't even think about hosting a party here. We had a large party and it was pure chaos. The party host, A black girl with blonde hair, was nonexistent until she poured all the used cups of soda into a pitcher and sat it on a table for people to drink. Yup, that happened. Not enough space, trash bags, utensils, literally nothing. Food just sitting around, no help serving, no knives, trash was full around 3pm and remained that way for the rest of the day. To clear the table she took the cloth and folded it, which sent half the food and drinks into the floor and kids shoes. Just a sticky mess. No tissue in the bathrooms. Don't even think about hosting your party at this low down, trashy, filthy disgusting place. read more

My 10 year old brother with autism was not allowed to get on any slides. So I took him on the big slides and Apparently you need someone to go up with him and someone to be at the end of the slide, and I was the only one with him. The staff said they were not allowed to help or do anything about it, hence he could not get on the big slides. So then I took him to the small slides, but apparently he was 1 inch too tall to get on them. The staff there told me that even with autism , there is nothing that they could do about him getting on any slides. He did not go to school that day so that he could have a fun day at the slides, but the whole staff ruined his day and wasted our time. read more

I took the kids out for a little playdate and they really enjoyed themselves. The kids had an amazing time. I even got on the slides myself . Now the only thing I would say that needs improvement will be the women's restroom it was very nasty . No toilet paper in the stations the toilet was stopped up and it had a very bad smell . read more

The air conditioning doesn't seem to be working! Especially the restrooms. We were sitting and just sweating. I don't think we would book a birthday party just because it's too hot. Hopefully it's fixed before summer. read more

Filthy and overcrowded. My son wanted to play basketball and there were a bunch of adults in there so he couldn't play.

Hi my name is Karen and me and my children came here to have some fun . Really fun place but there was some mean employees.We also had big scars all over our legs and arms the slides were really big for my little Timmy but overall the experience was fine read more

This is a great place for the kids and adults. My kids had an absolutely wonderful time. The only problem we had was the concession only had 2 registers and the employees didn't know how to handle that amount of people. read more

I held my daughter's birthday party here a week ago, and received terrible service for the money I paid. The girl that was supposed to host our event was told last minute that she would be hosting our party and was booked with another party at the same time. I had to constantly ask for someone to bring water for my guests, we were being rushed to pay and close our tab several times, when we still had an hr left and pizza and icees hadn't been brought out yet, and on 2 different occasions 2 different girls approached 1 of my guests with the tab telling her she needed to pay already, which was quite embarrassing. When I looked at the list of kids they were charging me for, there were about 6 extra kids on there, that were not part of my party. When the pizza finally came out, it was just placed on the table free for grabs and there was no announcement for my guests to come eat, so not every kid got pizza due to adults serving themselves seconds, so I had to order more pizza, once again asked for the kids icees, which were brought out for me to pass out. I ended up cutting the cake and serving it to my guests, instead of host doing so. To be honest, we really didn't have a host. I chose this place hoping to be able to relax a bit and enjoy the party and take pictures. Instead I was stressed out and did the hosting myself. I paid way too much for this kind of service. Bi called to speak with a manager and was told someone would call me back. No one ever bothered to call me back. My daughter's birthday did not go the way we hoped, and even guests were displeased with the service. Also no one ever bothered to clean the trash on the tables at any point. I wasn't even able to get many pictures due to me stressing out and doing the hosting myself. read more

Slick City Action Park - Amusement Parks Near Me - Katy, Texas

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This place is really cool if your afraid of heights but likes surprises i would come here if you wanna hang out with some friends come to slick city for sone cool moments 5 stars for sure read more

The ladies restroom was extremely dirty. Two doors were broken, one was clogged, and another had a huge puddle on the door. I addressed my concern to a staff but was advised to use a restroom in the mall. Also, it's so hot inside, and Icee had only one flavor. Would not return unless the management makes a major update. read more

Well, my son went on one of the slides and busted his teeth and now he has no front teeth thank you people who invented these slides.

So fun for my son's 6th birthday! Staff was very nice and helpful and nice. Thank be star off because I paid for 18 kids to participate in the party and we got squished into one table... figured we would have had at least two tables bevy that table was PACKED. read more

My son is having a blast. This place is a lot of fun. It's a bit pricey for a single visit, but the $65 dollar price for a 30 day pass isn't too bad. It's different from the other play venues. There's plenty of tables in the middle for parents to sit and watch their kids, and I really like that I can see the whole place at one time. read more

Jonathon Fuentes provided great customer service and made sure my daughter's birthday was amazing! I would absolutely book again.

All the exit doors were open, kids could easily run outside or people could walk in not safe at all! Not enough adult supervision. Bigger kids were running crazy in the smaller child area. We were there on a crowded day, due to the time limitations, my daughter only went down 3 slides. Bigger kids were pushing and cutting infront of her read more

Visited this place yesterday March 16,2024 NY grandsons birthday. In my opinion this place is overrated. It was soon hot we couldn't get comfortable my grandchild came from sliding shirt soaked complaining of being hot. The employees started throwing away the guest drinks instead of saying it's time to get up your 2 hours is over. My grandsons wrist band was cut off 20 before time yes 6 so imagine a stranger walking up to your kid just cutting their wrist band. The band is only good for 2 hours 30 minutes. I wouldn't recommend this place read more

2 stars and that's being generous. There's trash all over the place. The restroom door had a hole in it. The slides were fun, but be prepared to be hot, unless you are under a big fan. read more

I don't see an opportunity to leave negative review. considering this place has only been open a couple of months it is disgusting! too many employees standing around doing nothing. someone needs to send in a team to clean those bathrooms. worse than a truck stop. not sure they have ever been cleaned. read more