I have only been thru the facility and pricing. Cant say enough good things about Fraser Holt…read more Excellent knowledge about memory care. Excellent communication.

From the owner: You'll feel right at home at Brightview Tarrytown in New York. We're located in the heart of…read moreWestchester County just outside of New York City, so you can enjoy the city's fine arts, theaters, and other attractions while living near historic Tarrytown and White Plains. You'll enjoy our warm, caring environment offered in both our Memory Care and Assisted Living in White Plains, NY. It's a beautiful monthly rental and no large entrance fee community where you can relax and read a good book, catch up with friends over coffee or work out in our own exercise room, all while receiving the respectful and customized care you need and deserve.

Kendal is truly a special Place if you are interested in a…read moreCCC - continuing care community. There is a hefty fee for an independent living apt and a large upfront medical fee as well, but you are guaranteed an assisted living apt, rehab and nursing home care as well as a section for mental decline if you ever need any if these services for the same monthly fee you pay for the independent living apt. In the long run the initial expense is worth it. Kendal itself is wonderful. People greet you when you are in the common areas and staff members are as nice as the residents. The activities which are resident conceived and run are varied. Many intellectual offerings ranging from book clubs, interesting lectures, concerts and opera films. There are craft rooms which the residents run as well and an indoor pool,,o physical therapy and rehab. I live here and love it.

Initially, the independent living section at Kendal on Hudson was wonderful, however as our loved…read moreone stepped down to the care sections, their experience declined and our concerns grew. Due to several upsetting incidents, we asked about placing a camera in their room. We were informed cameras were NOT permitted by Kendal on Hudson (except in independent living). After our loved one passed away, our family arrived to clear out their room in the Sunnyside section and were shocked to find it had been left unlocked since our loved one had been taken into the hospital. Upon entering the room it was obvious many items were missing. We informed the administrator and were treated terribly. Ultimately, the incident was reported to the police. It was an awful time for our family, made so much worse by the treatment we received, and the complete lack of accountability or responsibility for protecting our loved one's property. Kendal's policy of no cameras throughout areas of the care sections, including residents' rooms, allowed them to completely control the narrative. This really made us question some of our earlier concerns. I wish we had a better experience because our loved one sold their family home to enter this facility. Unless Kendal on Hudson has changed their policy, I would suggest you consider a facility with a camera-friendly policy, as it's often the only witness these vulnerable residents have.

Bitter disappointment! Definitely has changed over the past few years. Care for patients is almost…read morenegligible. Staff was fired several times for lack of care. Seem to care more about their bottom line than patients. Do not recommend at all!

The Kensington provided the care that my wife needed that I could not provide at home. The staff…read morewas always compassionate and patient. The food was good, my wife never complained. The fact that family and friends could join my wife for meals at no charge is amazing. The office staff and general manager were particularly helpful with administrative chores like processing Long Term Care claims. I recommend The Kensington for anyone needing "serious" assisted living.

My mom has been a resident for a little over a year and we will forever be grateful to everyone at…read moreThe Chelsea. They show her love, keep her safe, respect her dignity, and most importantly she is happy. We looked at numerous communities and appreciated the compassion of admissions. She was transparent. Are things perfect no, but we advocate for mom and they always step up. To the reviewer with the photo, we remember your mom as we come daily and assumed she had no family. I want to tell you, in your absence, we witnessed staff making her laugh, they showed empathy & care for her safety. We trust we made the right decision and we wouldn't have mom anywhere else. Thank you for taking such loving care of her! God bless you all!

just now NEW We moved…read moreour dad into the Chelsea at Greenburgh at the end of December 2021. I wanted to wait a whole year before writing this review. Let me first address the one review stating that the Chelsea has a predatory process. While I completely understand the frustrations of the paperwork and the entire process you have to go through, It's not predatory. Every facility requires this. I know because my brother and I visited 5 facilities, and this is the process. I do wish it had been simpler, but it never made me feel like it was predatory. The staff at the Chelsea are all wonderful. I am there all the time, as I am a freelance makeup artist running my own business, and make my own schedule. The Chelsea is ten minutes from me so it's easy for me to stop by often, and my dad likes my presence. I also did not want a facility that was too far from me or my brother who lives in NYC. He can easily take the train from GCT to the very close by Hartsdale train station. In our search for an assisted living facility it was important that not only did it have good care, but that it be aesthetically pleasing, and that the staff be friendly, caring and attentive. I have gotten to become so friendly with the staff. The staff is always around, helpful and kind. I am so especially fond of Franchesca, who did our tours, as I went alone initially, and came back with my brother. She is literally one of my most favorite humans on the face of the earth. The most kind, caring and genuine souls out there! The Chelsea's decor is beautiful! So modern and visually alluring. There were some growing pains in the beginning with the move and transition, but it's going to happen no matter where your loved one ends up. Management has always made the time to discuss any issues or concerns and offer resolutions. I know we made the right choice with the Chelsea. There are also tons of great restaurants, shopping and activities in the area to do with your loved one when you visit. Our dad likes the food here and the daily menus always looks appealing. They are also trying new offsite activities for the residents and are open to feedback. You can bring your beloved pet as long as you can safely manage him/her. My dad has his 9 year old labradoodle here, and she is the star of the Chelsea! Everyone loves her. Last year was a big process of change with our fathers new life and his early stage dementia. This isn't easy at all. If you drink alcohol, you will probably drink a lot more. As stressful as it is managing your loved ones life and finances, I can go to sleep knowing our dad is safe and not burning the house down because he forgot to turn the stove off. Go visit the Chelsea!!

Our family was misguided by this facility that completely misrepresented themselves and were left…read moredeeply disappointed. They gained while he was put at risk. Once they took him it turned out to be the opposite of what they sold. Their sales people are not educated in health care. In the case of our Father, we were transparent about his Dementia and unsure what the proper place was for him. They assured us that they were familiar and had the proper structure in place to give him adequate care. They went further to say that they were building out a memory care unit which he would be perfect for. He never received the services they offered, which were PT, OT, Speech and Psych. He only received PT on a sporadic basis. They mismanaged his Meds for his first two months which we only found out during a med renewal period. They missed hygiene appointments and were late taking him to meals on several occasions. He was moved to another room due to bed bugs and left in confusion alone in the unfamiliar room for hours at a time resulting a face first fall whereby he was hospitalized after suffering a bad black eye and cut to the bridge of his nose. The Aides were completely untrained to handle full care and in fact took video without permission publicly ridiculing and chastising him. Our Dad suffered injuries, malnourishment and setbacks, which was devastating for our family. No one there took accountability. Instead they pressed us to get him out, which we were looking to and finally able to do. Unless they truly dedicate themselves to being nothing but a sales job, your cared one will be at risk there both in health and economically.

My mother had many happy years at the Esplanade at Palisades, with quality, conscientious care…read more  Then, on October 28, 2020, at the height of the pandemic, I believe the Esplanade staff exposed her to COVID by conducting a social event that involved removing her mask.  That is, a wine tasting, (though a conflicting report describes it as a tea party). I believe the staff acted just as irresponsibly again on October 31, when she attended Jewish services there that allowed congregants to remove their masks to pray. Multiple residents who took part in these two gatherings contracted COVID, including seven who died - one of whom was my mother. My brothers and I hold the management of the Esplanade responsible for these tragedies by being carelessly risky. See: https://www.lohud.com/story/news/local/rockland/2020/11/24/esplanade-senior-living-covid-deaths-rockland/6404996002/

My dad (100) has lived at Brightview for almost 5 years. Everyone within the…read morecommunity:Management;Conceirge,; kitchen staff; nurses; aides; & residents have been wonderful. My dad; now is (105 3/4 yr old) has always been well-taken care of. Thse wonderful people would do anything for him.

Staff is incredibly honest and thorough. I left a brand new pair of Robert Marc sunglasses in the…read moreparking lot and their staff called me to inform me that they had found them. They refused to accept any kind of tip or thank you gift. Since they were not a prescription, anyone could have just taken them. I am incredibly grateful and impressed by their integrity.

To all who are seeking a place for a loved one, please be cautious of this place. My grandmother…read morehad moved into this place several years ago after her husband passed away while still being semi independent. In the beginning, it was a second home to her, filled with countless activities, caring staff and management, and so on. Unfortunately, as time went on, and my grandmother was having much more trouble walking before transitioning to a wheel chair and constantly having to use the bathroom due to medical issues, the place changed. The facility kept tacking on extra care charges despite the fact my grandma had a private aid 12 hours a day. When trying to call the finance department to state that my family was paying privately for an aid for half the day, all we were left with was an argument, a cold nature from the woman who works in the finance department or at one point, no call backs because they could not be bothered doing their research. My grandmother had fallen, while an aid, who worked for the fountains (not private,) was in her apartment with her, resulting in three fractured ribs, stitches in her head, hip injury, a black eye, a bloody nose and being rushed to the ER. The aid in the room was the same aid my grandmother had asked management not to assist her due to the aids cold, rude and uncaring nature that had resulted in discrepancies in the past. To this day, my grandmother, facility staff and the aid all have different stories. How does a resident fall in their small apartment while an aid is present you may ask? We still ask to this day. On top of this, the facility nearly blamed my grandmother for the aid not doing her job properly. Not too long after this incident, my grandmother had to go to a rehab facility. The Fountains waited until the last possible second (3 days before she was to be released from rehab) to evaluate my grandmother to only say they would not take her back at the fountains. My grandmother was devastated. If you ask me, they did not take her back to cover their own behinds because of the incident that occurred with the aid in her room. The Fountains uprooted my grandmothers entire life due to not taking her back, and essentially left her without a place to live. On top of that, she was expected to pay for each day her belongings were still in her apartment. Imagine being held liable to pay an excessive amount of money when a facility essentially kicked you out of your home? Absolutely sickening. Please be Leary of this place before placing a loved one her. Please also do not trust the aid SUSANNA with your loved one, as she is the aid responsible for my grandmas injuries due to carelessness. The staff and management are not what it used to be. They have no problem taking your money, but have problems with taking responsibility for the staff's poor behaviors and correcting it

My father has been at The Fountains for just over a week and he could not be happier about the…read morechoice he made for this chapter in his life. We are too! He hesitated a bit but after settling into his apartment and new routine, he seems at ease. He enjoys it all, but most of all the restaurant-style food service. He loves the varied (and customizable) menu choices, the plentiful food, and the elegant service. The staff at all levels could not be more caring and enthusiastic about him and all the residents. It's a great environment, topped off with a fabulous location in the heart of the village of Tuckahoe, New York, experiencing its own revival in recent years. The Fountains at RiverVue have turned out to be a great choice for our family. And it's true! A river runs through it! Or is that a "rivie're?"

This is my mother's second time as a resident at the Promenade At Chestnut Ridge. She was welcomed…read moreback with open arms, smiles from friends, and loving care! I would like to extend my appreciation to Deanna, Gail and Lauren for going out of their way to make sure my Mom would receive the care and support she needs at this time. They have been very flexible given we had some medical emergencies leading up to her return. Mary Kate and Lauren are both kind and caring in Nursing and been so helpful in getting my mom's medical needs met. The aids that have cared for my mom have been very friendly and are quick to come in when the emergency cord is used to call them. Of course there will be times when somebody might need to wait a few extra minutes, but they do their best to help as soon as possible. The kitchen prepares foods that are not only healthy but appetizing for the residents. There are substitute options available. The games and social activities are meant to get everybody involved as they choose. The Promenade provides a cheerful and clean environment. Big screen TVs in common areas. A nice outdoor patio for good weather. It has a homey, friendly and comfortable atmosphere. I recommend you visit if you're thinking of a place to call home for a parent or a loved one.

What a great experience I had at the Promenade of Chestnut Ridge, NY. The staff was friendly and…read morehelpful, the residents were welcoming--we had great times during sing-a-longs, bingo, group exercises to great music and just sitting together chatting. The entertainment director did a great job with plenty of movies and activities keeping the group happy. The food was delicious--even my daughter though so, and the wait staff was excellent. The staff was great and Deanna and her dog were an added enjoyment. ~~~Dolores

I cannot say enough . The atmosphere was very.homey. the staff was amazing and responsive to our…read moreneeds.Chris and Judy at the front desk supplied all information.if we asked. The nursing director Marie went above and beyond to make sure our medical needs were always available.She was cheerful , efficient loving and kind. The aides very efficient, loving and kind. A special shout out to the aid.LADY and Judith. My husband was transferred to memory care here. The director Gina was wonderful and caring. The aides treated residences like family and were loving and kind and efficient. I would highly recommend Atria on the Hudson.PS the chef was great, and the food was delicious.

Is not the best place for honest people to go to work there, the Director, supervisor, nurse take…read moresides. the MEMORY CARE is not what are you think it's, the food for the workers in that are is not fresh and the weekly pay is low ($17) for all the tasks that you have to do.( caregiver, dishwasher, housekeeping, serve) there's bullying between co-workers, you don't get the trainer that they promise. misconduct, miscommunication and lies it's that place

Incredible help from Leana! She knows the ins & outs of Westchester, and helped us find and secure…read morea coveted senior living facility for a family member. She is always available, extremely prompt, and a great sounding board for things that come up. We had no idea how to approach finding a place for our family member and she provided thorough insights and tailored advice based on our situation. We couldn't have made this a successful transition without her. She also has a great network of referrals. Thank you!

New Leanna Walsh is amazing. Working with her was an…read moreabsolute pleasure. She spent the time figuring out what our needs were and came up with amazing choices. It was hard to choose. She is thorough and organized. Leanna follows up and answers questions and even visited my dad at his new assisted living facility! I would refer her any day !